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Ready to be a leader in the hospitality industry?

The program is ideal for students who need confidence with using English in the industry or require time to strengthen their industry skills. The course provides a strong foundation in food and beverage skills before moving into the supervision and management skills. This program is an excellent entry pathway to a rewarding career in a, hotel, restaurant, nightclub or other vibrant hospitality fields. Whether you're planning to work here in Australia or overseas this program will give you the skills to be a confident industry professional.

This course will give you the competitive edge as you learn how to operate a bar, provide responsible service of alcohol, deliver a variety of food serve styles and make that delicious cappuccinos and hot chocolates. Our highly qualified trainers have decades of hospitality relevant experience and ready to share their passion for the industry in a fun and supporting environment.

This qualification reflects the role of highly skilled senior managers who use a broad range of hospitality skills combined with specialised managerial skills and substantial knowledge of industry to coordinate hospitality operations.  Course details

Industry endorsed

University Pathways

Student satisfaction

LOCATION/S

Cairns, Cannonvale (Whitsunday), Townsville (Pimlico)

Key dates and info

DURATION

Full time: 18 months / up to 5 days per week

Course details

COST

  • International fee $20,000

Cost details

+61 7 3244 5100

No matter your question,
we are here to help!

How to enrol

Key dates

LOCATION START DATE WORKLOAD DELIVERY
Cairns Full time / up to 5 days per week Classroom
Cannonvale (Whitsunday) Full time / up to 5 days per week Classroom
Townsville (Pimlico) Full time / up to 5 days per week Classroom

Entry requirements

International Student specific entry requirements:
English: For students whose first language is not English, the required minimum English language levels is IELTS 5.5 or equivalent, with no individual score less than 5.0 or equivalent assessment.

More information on English entry requirements can be found on our website.

Academic: The minimum requirements can be one of the following:

  • Certificate II or III – 10 years of schooling (or equivalent) with passes in mathematics and English
  • Certificate IV or Diploma – 12 years of schooling (or equivalent) with passes in mathematics and English
  • Mature –aged entry with work experience in a related field

Please send certified and translated copies of your English results and academic certificates to the International Student Unit together with your completed and signed application form.

Location/s

Cairns
Gatton, Newton, Eureka and Wilkinson Streets
Manunda QLD 4870

Cannonvale (Whitsunday)
Shute Harbour Road
Cannonvale QLD 4802

Townsville (Pimlico)
Cnr Hugh Street & Fulham Road
Pimlico
Townsville QLD 4812

Resources required

It is recommended that students have access to a reliable internet connection to access TAFE Queensland's online learning system Connect and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for students to use at all TAFE Queensland locations.You must abide by industry and/or TAFE Queensland North dress standards.

Uniforms are to be worn at all times during practical services/functions, plus during any/all excursions. This ensures that our students are recognised by Industry as highly employable graduates with impeccable standards of presentation and dress. The uniform requirements are to be provided by students at their own cost and are as follows:

Cairns campus:
1.Long sleeved black business shirt
2.Long black dress pants
3.Black socks
4.Fully enclosed leather dress shoes with non-slip soles

Cannonvale (Whitsundays) campus:
1.Long sleeved charcoal dress shirt with TAFE QLD North student logo embridered
2.Long apron with pocket
3.Long black dress pants
4.black socks
5.Fully enclosed leather dress shoes with non-slip soles

Townsville (Pimlico) campus:
1.Long sleeved black business shirt
2.Long black dress pants
3.Black socks
4.Fully enclosed leather dress shoes with non-slip soles

These purchases of the above items should only be made after teacher consultation at induction. 

Resources included in the tuition fees are student orientation handbook and relevant learning materials such as study guides, assessment requirements, handouts and workbooks. Students have access to library resources, computers, the Internet and a personal email account at TAFE Queensland North.

Timetable

Cairns Campus:
Full time over one semester, attending four days per week from 9.00am to 4.00pm (Monday to Thursday)
Friday is an optional service day at our Tropics Training Coffee Shop or Restaurant Service

Cannonvale (Whitsundays) campus:
Full time over one semester, attending three days per week from 9.00am to 4.00pm (Wednesday, Thursday and Friday)
Tuesday is an independent study day
Restaurant dinner service once a month on a Thursday is also a requirement of the Program

Townsville (Pimlico) Campus:
Full time over one semester, attending three days per week (Monday, Tuesday and Friday 9.00am to 3.30pm)

Placement

Cairns, Cannonvale (Whitsundays) and Townsville (Pimlico) Campuses have a campus-based restaurant and cafe and it is a requirement that students complete 36 services for this program.  This may include options on industry events or industry placement. Students must complete a log book for each of the 36 services.  The services are across industry hours which could include the occasional evening or weekend

Units

SIT30616 - Certificate III in Hospitality, to successfully complete this qualification students must complete 15 units (7 core units and 8 elective units)
SIT50416 - Diploma of Hospitality Management, to successfully complete this qualification students must complete 28 units (13 core units and 15 elective units)

Customer Service
UNIT CODE DESCRIPTION TYPE
SITXCCS006 Provide service to customers Core
SITXCOM002 Show social and cultural sensitivity Core
SITHIND201 Source and use information on the hospitality industry Core
Operations
UNIT CODE DESCRIPTION TYPE
SITXWHS001 Participate in safe work practices Core
BSBWOR203 Work effectively with others Core
SITXHRM001 Coach others in job skills Core
Cafe
UNIT CODE DESCRIPTION TYPE
SITXFSA001 Use hygienic practices for food safety Elective
SITHFAB004 Prepare and serve non-alcoholic beverages Elective
SITHFAB005 Prepare and serve espresso coffee Elective
SITXFIN001 Process financial transactions Elective
Restaurant
UNIT CODE DESCRIPTION TYPE
SITHFAB014 Provide table service of food and beverage Elective
SITHFAB016 Provide advice on food Elective
Services
UNIT CODE DESCRIPTION TYPE
SITHIND004 Work effectively in hospitality service Core
VPC Vocational placement Vocational Placement Scheme
Bar
UNIT CODE DESCRIPTION TYPE
SITHFAB003 Operate a bar Elective
SITHFAB002 Provide responsible service of alcohol Elective
Cairns & Townsville Elective Stream
UNIT CODE DESCRIPTION TYPE
SITHFAB004 Prepare and serve non-alcoholic beverages Elective
Cannonvale (Whitsunday) Elective Stream
UNIT CODE DESCRIPTION TYPE
SITHFAB001 Clean and tidy bar areas Elective
Supervision and Management
UNIT CODE DESCRIPTION TYPE
SITXCCS007 Enhance customer service experiences Core
SITXCOM005 Manage conflict Core
SITXHRM003 Lead and manage people Core
SITXHRM002 Roster staff Core
SITXCCS008 Develop and manage quality customer service practices Core
SITXWHS003 Implement and monitor work health and safety practices Core
Organisational Management
UNIT CODE DESCRIPTION TYPE
SITXHRM004 Recruit, select and induct staff Elective
BSBDIV501 Manage diversity in the workplace Core
SITXMGT001 Monitor work operations Core
Finance for Management
UNIT CODE DESCRIPTION TYPE
SITXFIN002 Interpret financial information Elective
SITXFIN003 Manage finances within a budget Core
SITXFIN004 Prepare and monitor budgets Core
Operational Management
UNIT CODE DESCRIPTION TYPE
SITXMGT002 Establish and conduct business relationships Core
BSBSUS401 Implement and monitor environmentally sustainable work practices Elective
SITXGLC001 Research and comply with regulatory requirements Core
BSBMGT517 Manage operational plan Core
BSBRES401 Analyse and present research information Elective
BSBITU306 Design and produce business documents Elective

Disclaimer

Not all electives available at all campuses

Payment options explained

The course cost indicated is for students on an international student visa. If you are visiting Australia on a non-student visa, (e.g. working holiday, employer sponsor etc.) please contact us directly for the price applicable to you.

$20,000

INTERNATIONAL FEE

Learn more

SUBSIDISED

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CONCESSION

Learn more

Full fee

This is the total cost of the course.

Got a question?

Enquire about your full fee study options

Subsidised

The Queensland Government will offset the cost of study for eligible students. You will still need to pay for a portion of your study costs. The amount above is what you will need to pay.

Concession

You are eligible for the concession price of a course if you are eligible for subsidised training, and are listed on an Australian Government Low Income Health Care Card or Pensioner Concession Card, if you are Aboriginal or Torres Strait Islander, you hold a Department of Veterans' Affairs Pensioner Concession Card, or if you have a disability. Further information about concessions.

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Additional costs

Students may need to purchase stationery items such as paper, pens and a USB drive.

Outcome

SIT30616 Certificate III in Hospitality and SIT50416 Diploma of Hospitality Management.  The qualifications will provide the skills and knowledge for participants to be competent as a manager in any hospitality area

 

Job prospects

  • Food and Beverage Attendant
  • Bar Attendant
  • Restaurant Manager
  • Barista
  • Banquet or Function Manager
  • Restaurant Supervisor
  • Function Attendant
  • Front Office Attendant
  • Waiter
  • Hospitality Supervisors/Managers
  • Front Office Manager

University Pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas will give you a full year of credit towards a degree with one of our partner universities. That means cutting down the amount of time you need to complete your degree, or even enrolling straight into the second year of your university course.

Apply now

Applying to TAFE Queensland International is easy. You can submit an application at any time, but get in early as positions are limited!
Before you apply, make sure that you check that you meet the specific academic and language requirements for your chosen course.
The application process

To support your application, please supply your supporting documents.
These include:

Read the student rules and refund policy.

Enrolment

If your application is successful, we will send you an Offer of Place letter. To accept it and secure your place in your chosen program, you will need to:

After you have accepted your Offer of Place, you will receive your Confirmation of Enrolment (CoE) and with your CoE you can apply for your student visa. You will need to arrange your student visa before you come to Australia.

Orientation

Compulsory Orientation: All International students must participate in compulsory International orientation on the Friday before classes commence.

Orientation sessions: 
Semester 2, 2017 - 10 July, 9.30am to 3.00pm

Cairns: Tropics Restaurant, S Block through Gatton St
Pimlico: R Block (Refectory / Canteen), Corner of Hugh St & Fullham Rd
Whitsundays (Cannonvale): B Block, Palmers Training Restaurant, Shute Harbour Rd

Last updated on 9 May 2017

Talk to us

+61 7 3244 5100

Industry endorsed

University Pathways

Student satisfaction