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The NDIS Workforce Fundamentals is a micro-credential online course for workers who support people who access the National Disability Insurance Scheme (NDIS).

 

This course has been developed on behalf of WorkAbility Qld in partnership with TAFE Queensland and has been co-designed in
collaboration with an Advisory Group of NDIS providers, and people with lived experience of disability.


Funding from Queensland’s Department of Employment, Small Business and Training (DESBT) has made this initiative possible.

 

Benefits

Benefits of the micro-credential include:

  • Delivery of critical learning elements when inducting new workers.
  • Remove duplication of induction training for both the NDIS workforce and NDIS providers.
  • Portability across the community and disability services industry – accessible online, 24/7.
  • Reduced cost for organisations through shared resourcing.
  • Consistency of induction training across the disability sector.
  • Applies to state-based and National legislation.
  • Is self-paced online and interactive course with activities (approximately 1 to 2 hours).

 

Disability support workers play a vital role in ensuring quality of life outcomes for people with lived experience of disability. Supporting people to achieve their goals is a privilege and important role. This micro-credential focuses on understanding this role and the importance of working within industry-standard professional frameworks.

It is a suitable learning option for people starting work in the disability sector and existing workers wishing to upskill or refresh their knowledge. It is also suitable for jobseekers and those workers transitioning from other industries who are looking to enter
community and disability services.

 

Opportunities

During the course you will have opportunities for reflective practice and learn:

  • What the NDIS is, and how it links to human rights, professional frameworks, and legislation.
  • How to respond to ethical and legal breaches and maintain professional boundaries.
  • Key roles and responsibilities of a support worker and how to apply a person-centred and strengths-based approach.
  • The importance of communication, interpersonal skills, and respectful practice.
  • How to recognise and respond to signs of abuse and neglect.
  • Introduction to cultural sensitivity and cross-cultural communication.

 

Outcomes


Upon completion, course participants will be awarded a digital badge which shows learning outcomes.

For organisations, a Facilitator Guide is available upon request. Please visit workabilityqld.org.au

 

Enrol now

View brochure

The NDIS Workforce Fundamentals Micro credential has been developed on behalf of  WorkAbility Qld and funded by Queensland Government.

 

 

NDIS Workforce Fundamentals FAQ

To enrol in this course, click on the "enrol now" button. This will take you to TAFE Queensland’s Enrolment page.


If you need further information about how to enrol, this video provides a step-by-step guide to the enrolment process.

 

If you are experiencing any technical issues with accessing the course or logging into the online content, contact TAFE Queensland Services on 1300 308 233.


The TAFE Queensland Support Desk is available during business hours. Alternatively you can make an online enquiry through the our Contact Us page.

 

 

This course is hosted on TAFE Queensland’s online learning platform – Connect. The platform is simple and easy to use.

 
This video provides an overview of how to navigate your online course.  

The course provides an overview of critical topics and content relevant to support workers working with people who access the NDIS.

 

You will learn:

  • What the NDIS is, and how it links to human rights, professional frameworks, and legislation.
  • How to respond to ethical and legal breaches and maintain professional boundaries.
  • Key roles and responsibilities of a support worker and how to apply a person-centred and strengths-based approach.
  • The importance of communication, interpersonal skills, and respectful practice.
  • How to recognise and respond to signs of abuse and neglect.

Introduction to cultural sensitivity and cross-cultural communication.

 

No. This is a standalone course that introduces you to a wide variety of topics relevant to support work.

The course includes a short quiz at the end of the online content.
 

This short quiz will test your knowledge of the content that has been covered in the online course.
 

You will be allowed unlimited attempts to correctly answer all the questions in the quiz. On subsequent attempts you will have to re-answer incorrectly answered questions only.

The course should take approximately 1 to 2 hours to complete and is self-paced.

A digital badge is a validator of what you have achieved by completing the course. This badge is a digital certificate to recognise your learning outcomes.

 
The badge can be carried across the industry to demonstrate your learning outcomes.

After successful completion of the course, you will receive a notification within your online content. This notification provides instructions on how to access your digital badge.

 
If you have a Badgr.com account registered with the same email you used to enrol you can access your badge by logging into your existing account.


If you do not already have a Badgr.com account, you will receive an email from Badgr Australia noreply@au.badgr.io when your badge is ready.


Note: it can take up to 48 hours for a badge to be issued.

 

Digital badges can easily be shared on social media websites. The Badgr website has more information on how to share your digital badge which can be accessed here.

For issues accessing your Badgr account go to the Badgr website.

 

This website provides information on how to:

  • Create a Badgr account.
  • Add an email.
  • Change the primary address.
  • Remove an email.
  • Change password.
  • Delete a Badgr account.