CHC33015

Certificate III in Individual Support

Home and Community

Kick start your career in the community services industry with this entry-level qualification. Gain the practical skills and knowledge to provide individual support in home and community care settings.

Apply Now

STUDY LOCATIONS Greater Brisbane Gold Coast Darling Downs and South West Wide Bay Burnett

WAYS TO STUDY On campus Apprenticeships and traineeships

NEXT INTAKE Start date: 10 Jul 2023 Duration: up to 9 months View all intakes

WHAT YOU'LL PAY

Fee-Free TAFE

Concession

$260

Subsidised

$690

Full Fee

$4,150

Eligibility Calculator

Course overview

Make a start in your career in the community services industry with this entry-level qualification. This course will give you the skills you need to provide individual care to people in home, community, or health care settings.

According to the Australian Government's Job Outlook service, the number of people working as aged and disability carers is forecast to grow very strongly in the coming years. With around 179,000 job openings expected over the next five years, graduates with skills in this area will be in high demand.

You will learn how to support independence and wellbeing, gain a range of technical skills, and develop a range of transferable skills from communication to teamwork. This specialised course will give you the skills to facilitate the empowerment of older people or people with a disability, and provide home and community support services. Our highly-experienced teachers provide one-on-one guidance and support every step of the way to ensure you have the knowledge and skills needed to succeed in the field.

Successful completion of this course will qualify you to work in aged care, and home and community care. It will also prepare you to undertake further studies in the community services and health sectors.

What can I do?

Personal Care Assistant
Personal Care Worker
Personal Carer
Direct Care Worker
Home Help Worker
Support Worker
Respite Care Worker
Disability Support Worker
National Disability Insurance Scheme (NDIS) service provider

Course outcome:

CHC33015 Certificate III in Individual Support (Home and Community)

Strong community partnerships

As part of your course you will gain valuable experience in real workplaces. Our strong partnerships mean you will learn the skills you need while also getting to know potential future employers.

Fee-Free TAFE

Seize your opportunity with Fee-Free TAFE. Follow your passion and choose from over 90 industry-recognised courses. With a wide range of skill sets, certificates and diplomas available, now’s the time to get job ready in 2023 with Fee-Free TAFE. Learn more

What you will study

The successful achievement of this qualification requires you to complete all core and 6 elective units from the list below. You will also be required to undertake 120 hours of vocational placement in an approved setting.

UNIT CODE
UNIT NAME

UNIT CODE
CHCCCS015

Provide individualised support

UNIT CODE :
CHCCCS015

Unit description :

This unit describes the skills and knowledge required to organise, provide and monitor support services within the limits established by an individualised plan. The individualised plan refers to the support or service provision plan developed for the individual accessing the service and may have many different names in different organisations.
UNIT NAME
Provide individualised support

UNIT CODE
CHCCCS023

Support independence and wellbeing

UNIT CODE :
CHCCCS023

Unit description :

This unit describes the skills and knowledge required to provide individualised services in ways that support independence, as well as, physical and emotional wellbeing.
UNIT NAME
Support independence and wellbeing

UNIT CODE
CHCCOM005

Communicate and work in health or community services

UNIT CODE :
CHCCOM005

Unit description :

This unit describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers.
UNIT NAME
Communicate and work in health or community services

UNIT CODE
CHCDIV001

Work with diverse people

UNIT CODE :
CHCDIV001

Unit description :

This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.
UNIT NAME
Work with diverse people

UNIT CODE
CHCLEG001

Work legally and ethically

UNIT CODE :
CHCLEG001

Unit description :

This unit describes the skills and knowledge required to identify and work within the legal and ethical frameworks that apply to an individual job role.
UNIT NAME
Work legally and ethically

UNIT CODE
HLTAAP001

Recognise healthy body systems

UNIT CODE :
HLTAAP001

Unit description :

This unit describes the skills and knowledge required to work with basic information about the human body and to recognise and promote ways to maintain healthy functioning of the body.
UNIT NAME
Recognise healthy body systems

UNIT CODE
HLTWHS002

Follow safe work practices for direct client care

UNIT CODE :
HLTWHS002

Unit description :

This unit describes the skills and knowledge required for a worker to participate in safe work practices to ensure their own health and safety, and that of others in work environments that involve caring directly for clients. It has a focus on maintaining safety of the worker, the people being supported and other community members.
UNIT NAME
Follow safe work practices for direct client care

UNIT CODE
UNIT NAME

UNIT CODE
CHCAGE001

Facilitate the empowerment of older people

UNIT CODE :
CHCAGE001

Unit description :

This unit describes the skills and knowledge required to respond to the goals and aspirations of older people and provide support services in a manner that focuses on improving health outcomes and quality of life, using a person-centred approach.
UNIT NAME
Facilitate the empowerment of older people

UNIT CODE
CHCAGE005

Provide support to people living with dementia

UNIT CODE :
CHCAGE005

Unit description :

This unit describes the skills and knowledge required to provide person-centred care and support to people living with dementia. It involves following and contributing to an established individual plan.
UNIT NAME
Provide support to people living with dementia

UNIT CODE
CHCCCS011

Meet personal support needs

UNIT CODE :
CHCCCS011

Unit description :

This unit describes the skills and knowledge required to determine and respond to an individual's physical personal support needs and to support activities of daily living.
UNIT NAME
Meet personal support needs

UNIT CODE
CHCCCS025

Support relationships with carers and families

UNIT CODE :
CHCCCS025

Unit description :

This unit describes the skills and knowledge required to work positively with the carers and families of people using the service based on an understanding of their support needs.
UNIT NAME
Support relationships with carers and families

UNIT CODE
CHCHCS001

Provide home and community support services

UNIT CODE :
CHCHCS001

Unit description :

This unit describes the skills and knowledge required to work in a home support environment and community settings with individuals, family members, staff, visitors, suppliers and others to meet established work requirements.
UNIT NAME
Provide home and community support services

UNIT CODE
HLTINF001

Comply with infection prevention and control policies and procedures

UNIT CODE :
HLTINF001

Unit description :

This unit describes the skills and knowledge required to follow organisational infection prevention and control procedures, including implementing standard and transmission-based precautions and responding to infection risks.
UNIT NAME
Comply with infection prevention and control policies and procedures

Note: For some courses, not all electives are available at all campuses.

Ways to study

Show courses from

On campus with some online

You’ll primarily learn face to face with a teacher in one of our learning spaces such as a classroom or simulated workplace environment. Some of your training may also take place via video or Zoom. Learn more
View comparison chart

CAMPUS	STUDY MODE	START DATES	DURATION	WORKLOAD	WHAT YOU'LL PAY
Roma	On campus with some online	10 Jul 2023	up to 9 months	Full time - 2 days per week	Fee-Free TAFE: $0 Concession: $260 Subsidised: $690 Full fee: $4,150 More Apply
Roma On campus with some online Online Time How much of the course will be delivered online. 20% On Campus Time 80% START DATE The date the course starts. Apply early as intakes fill up quickly. 10 Jul 2023 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. up to 9 months The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Full time - 2 days per week The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY Fee-Free TAFE: $0 Concession: $260 Subsidised: $690 Full fee: $4,150 Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus and vocational placement The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply

Show courses from

CAMPUS	APPRENTICESHIP / TRAINEESHIPS	DELIVERY MODE
Springfield	Traineeship	WORKPLACE	DROP IN DAYS	BLOCK TRAINING	DAY RELEASE	MOBILE VAN	Online

CAMPUS	APPRENTICESHIP / TRAINEESHIPS	DELIVERY MODE
Southport	Traineeship	WORKPLACE	DROP IN DAYS	BLOCK TRAINING	DAY RELEASE	MOBILE VAN	Online

CAMPUS	APPRENTICESHIP / TRAINEESHIPS	DELIVERY MODE
Roma	Traineeship	WORKPLACE	DROP IN DAYS	BLOCK TRAINING	DAY RELEASE	MOBILE VAN	Online
Warwick	Traineeship	WORKPLACE	DROP IN DAYS	BLOCK TRAINING	DAY RELEASE	MOBILE VAN	Online
Toowoomba	Traineeship	WORKPLACE	DROP IN DAYS	BLOCK TRAINING	DAY RELEASE	MOBILE VAN	Online
Dalby	Traineeship	WORKPLACE	DROP IN DAYS	BLOCK TRAINING	DAY RELEASE	MOBILE VAN	Online

CAMPUS	APPRENTICESHIP / TRAINEESHIPS	DELIVERY MODE
Kingaroy	Traineeship	WORKPLACE	DROP IN DAYS	BLOCK TRAINING	DAY RELEASE	MOBILE VAN	Online

Studying on campus is a great way to enjoy the benefits of face-to-face education in a way that is far removed from a typical school. No matter which campus you choose, you know that you will be learning in an adult environment where you will be respected and nurtured. Attend a campus to learn face-to-face with a teacher in one of our learning spaces; such as a classroom, workshop, laboratory or simulated environments, or interact with teachers using real-time video or web conference tools. Learn more

Courses delivered on campus may have a combination of online and classroom based learning. Students are expected to undertake additional personal study to complete the course requirements.

At TAFE Queensland, we understand that employers need options and flexibility in employee training. We are committed to delivering the flexible training plans you need to get the job done. Choose from workplace training, block training, drop in days, mobile training, day release, or a mix of all these options. Learn more

You must already be employed to enrol as an apprentice or trainee with TAFE Queensland. Speak to your employer about choosing TAFE Queensland as your Supervising Registered Training Organisation (SRTO).

Costs:

Eligible apprentices and trainees that meet the Queensland state funding requirements will be charged a set fee per nominal hour. These fees are calculated at a regulated rate of $1.60 per nominal hour. Concession rates apply for students who hold a current Health Care Card or who identify as Aboriginal or Torres Strait Islander.

Non-funded apprentices and trainees will be charged a fee for service cost. These will be confirmed prior to the commencement of training.
Information regarding costs will be outlined on the agreed training plan, which will be provided to the employer and apprentice or trainee at time of induction.

Download Brochure

Certificate III in Individual Support (CHC33015)

Ask a question

Certificate III in Individual Support

COURSE CODE: CHC33015

Payment Options

How can I pay for this course?

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help.

Payment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

Learn more

Upfront payment

This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.

Learn more

Important Information

Read this before applying

Entry requirements

There are no formal entry requirements for this course.

Selection criteria

Domestic Students
The following Selection criteria requirements apply only to Domestic Students, it is highly recommended that you:-

are aged 16 years or older by the course commencement date;
have successfully completed Year 10 (or equivalent) or are of mature age; and
have basic English skills (written and verbal communication).

International Students
The following Selection criteria requirements apply only to International Students:

English Language Proficiency: Academic IELTS 5.5 (no individual band less than 5.0) or ISLPR 2+ on all skills or other - View a list of all English Language test accepted by TAFE Queensland International
Academic Requirements: Completion of Year 10 (or equivalent). Non school-leavers must have relevant work experience or qualification that indicates likely success of course completion. View more information on the international education achievement levels equivalent to Year 10 and 12.

Students should be a minimum of 18 years of age. Student visa applicants under the age of 18 will be accepted where they demonstrate that they will be accompanied by a parent, legal custodian or a suitable relative who is aged 21 or over. This arrangement requires the approval of the Department of Home Affairs. For more information visit Department of Home Affairs - Welfare Requirements for Student Visa Applicants under 18.

Resources required

It is recommended that you have access to a reliable internet connection to access TAFE Queensland's online learning system Connect, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for use at all TAFE Queensland locations.

You will be provided with a recommended reading list and/or required textbooks during orientation or at the start of each unit. The purchase of these resources may incur additional costs, or you may be able to borrow them from the TAFE Queensland library network.

You may also be required to purchase Industry Standard uniform items including TAFE Queensland branded items and closed-in, non-slip soled shoes. These details will be provided after enrolment or during orientation. The purchase of these uniform items may incur additional costs.

Placement

National Disability Insurance Scheme (NDIS)
This course now requires you to obtain a NDIS Worker Screening Check to be eligible to attend the vocational placement assessment component of your studies.

You are to apply for this NDIS Worker Screening Check once enrolled as TAFE Queensland will need to verify your application as a student.

If you are not currently employed or volunteering in industry, during your course you will be required to complete vocational placement so you can start practising your new skills in a real-world environment. You’ll be required to work shifts determined by your placement provider, and these can include early mornings or late nights, any day of the week, including public holidays. TAFE Queensland may be able to assist in arranging suitable placements.

Completing placement is compulsory, and you will be expected to manage family and work commitments in order to complete your shifts. You are required to complete 120 hours of placement to satisfy this component of your qualification.

Please note: Prior to placement you will need to complete a Federal Police Check.

If your police check identifies that you have a criminal history, you may be disqualified from being eligible to undertake placement and assessment, which would affect your course outcomes. If you think this might impact you, please speak to the relevant Vocational Placement Coordinator for further information.

You will be responsible for any costs associated with meeting these placement requirements, which may include travel and/or accommodation costs as well as an additional cost of approximately $45 for a Criminal History Check.

To participate in vocational placement, TAFE Queensland requires you to have annual Influenza vaccinations. You will also need to be able to provide evidence that this has occurred.

Depending on the organisation which accepts students, there may be a request that students undertake additional vaccinations to protect students, residents, clients and their staff from contracting communicable illnesses. Students will be advised about this by the organisation.

Need to know

Those students who have a medical contraindication may be unable to complete the vocational placement component of their course. This means you may not be able to meet all of the requirements of your course and may not be able to graduate or receive your qualification.

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Aged Care

Information about COVID-19 vaccinations, other immunisations and Vocational Placement need to be followed very closely. The below is a summary for you to note and action as soon as you are informed of enrolment:

Annual Influenza Vaccination – needs to be undertaken by 1 May each year for attendance at Aged Care facilities/settings
Full COVID-19 Vaccination – evidence of 2 vaccinations of a type approved by Therapeutic Goods Administration, Australia, or endorsed by the World Health Organisation. Students are advised that a booster may be deemed an additional requirement by health providers.
All students must apply for the combined NDIS national worker screening check and Blue Card & complete the NDIS Quality Safeguards Commission Worker Orientation Modules
Some Aged Care organisations may require Hepatitis B immunisation
Vaccination and screening/testing evidence requirements may alter during your studies, in accordance with changes to industry requirements and/or Australian Immunisation Guidelines.

Disability

Annual Influenza Vaccination – currently highly recommended and may be an individual workplace requirements for a Disability settings, this should be checked before placement.
Full COVID-19 Vaccination – evidence of 2 vaccinations of a type approved by Therapeutic Goods Administration, Australia, or endorsed by the World Health Organisation. Students are advised that a booster may be deemed an additional requirement by health providers.
All students must apply for the combined NDIS national worker screening check and Blue Card
It is essential to complete the NDIS Quality Safeguards Commission Worker Orientation Modules
Vaccination and screening/testing evidence requirements may alter during your studies, in accordance with changes to industry requirements and/or Australian Immunisation Guidelines.

Transition statement

Replacement qualification
This qualification has been replaced by CHC33021 Certificate III in Individual Support, as of 22 November 2022. A transition period applies to enable current students to complete their study. The transition period finishes on 21 November 2023.

Assessment Methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Pathways

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about University Pathways

How to Apply

Direct application

If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online.

Course Disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

Recognition of Prior Learning (RPL) and credit transfers

Fast track your way to a formal qualification by earning credit for the things you already know. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

Learn more

Related Courses