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CHC33015

Certificate III in Individual Support

Home and Community

Kick start your career in the community services industry with this entry-level qualification. Gain the practical skills and knowledge to provide individual support in home and community care settings.

Apply Now
NEXT INTAKE On campus: Springfield Start date: 04 Oct 2022 Duration: up to 9 months
STUDY LOCATIONS Greater Brisbane Gold Coast Darling Downs and South West Wide Bay Burnett
WAYS TO STUDY On campus Apprenticeships and traineeships
WHAT YOU'LL PAY
JobTrainer
$0
Concession
$250
Subsidised
$665
Full Fee
$3,955
Eligibility Calculator

Course overview

Make a start in your career in the community services industry with this entry-level qualification. This course will give you the skills you need to provide individual care to people in home, community, or health care settings.

According  to the Australian Government's Job Outlook service, the number of people working as aged and disability carers is forecast to grow very strongly in the coming years. With around 179,000 job openings expected over the next five years, graduates with skills in this area will be in high demand. 

You will learn how to support independence and wellbeing, gain a range of technical skills, and develop a range of transferable skills from communication to teamwork. This specialised course will give you the skills to facilitate the empowerment of older people or people with a disability, and provide home and community support services. Our highly-experienced teachers provide one-on-one guidance and support every step of the way to ensure you have the knowledge and skills needed to succeed in the field.

Successful completion of this course will qualify you to work in aged care, and home and community care. It will also prepare you to undertake further studies in the community services and health sectors.

What can I do?

  • Personal Care Assistant
  • Personal Care Worker
  • Personal Carer
  • Direct Care Worker
  • Home Help Worker
  • Support Worker
  • Respite Care Worker
  • Disability Support Worker
  • National Disability Insurance Scheme (NDIS) service provider

Course outcome:

CHC33015 Certificate III in Individual Support (Home and Community)

JobTrainer funded course

This course is eligible for JobTrainer funding, meaning it could be free for eligible school-leavers, young people and job seekers looking to develop new skills. Training is proudly delivered by TAFE Queensland and jointly funded by the Australian Government and Queensland Government. Learn more >

Strong community partnerships

As part of your course you will gain valuable experience in real workplaces. Our strong partnerships mean you will learn the skills you need while also getting to know potential future employers.

What you will study

The successful achievement of this qualification requires you to complete all core and 6 elective units from the list below. You will also be required to undertake 120 hours of vocational placement in an approved setting. 

  • UNIT CODE
  • UNIT NAME

  • UNIT CODE
  • CHCCCS015
    Provide individualised support
    UNIT CODE :
    CHCCCS015
    Unit description :

    This unit describes the skills and knowledge required to organise, provide and monitor support services within the limits established by an individualised plan. The individualised plan refers to the support or service provision plan developed for the individual accessing the service and may have many different names in different organisations.

  • UNIT NAME
  • Provide individualised support

  • UNIT CODE
  • CHCCCS023
    Support independence and wellbeing
    UNIT CODE :
    CHCCCS023
    Unit description :

    This unit describes the skills and knowledge required to provide individualised services in ways that support independence, as well as, physical and emotional wellbeing.

  • UNIT NAME
  • Support independence and wellbeing

  • UNIT CODE
  • CHCCOM005
    Communicate and work in health or community services
    UNIT CODE :
    CHCCOM005
    Unit description :

    This unit describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers.

  • UNIT NAME
  • Communicate and work in health or community services

  • UNIT CODE
  • CHCDIV001
    Work with diverse people
    UNIT CODE :
    CHCDIV001
    Unit description :

    This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

  • UNIT NAME
  • Work with diverse people

  • UNIT CODE
  • CHCLEG001
    Work legally and ethically
    UNIT CODE :
    CHCLEG001
    Unit description :

    This unit describes the skills and knowledge required to identify and work within the legal and ethical frameworks that apply to an individual job role.

  • UNIT NAME
  • Work legally and ethically

  • UNIT CODE
  • HLTAAP001
    Recognise healthy body systems
    UNIT CODE :
    HLTAAP001
    Unit description :

    This unit describes the skills and knowledge required to work with basic information about the human body and to recognise and promote ways to maintain healthy functioning of the body.

  • UNIT NAME
  • Recognise healthy body systems

  • UNIT CODE
  • HLTWHS002
    Follow safe work practices for direct client care
    UNIT CODE :
    HLTWHS002
    Unit description :

    This unit describes the skills and knowledge required for a worker to participate in safe work practices to ensure their own health and safety, and that of others in work environments that involve caring directly for clients. It has a focus on maintaining safety of the worker, the people being supported and other community members.

  • UNIT NAME
  • Follow safe work practices for direct client care

CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Springfield
04 Oct 2022
up to 9 months
Full time 2 days per week, plus 120 hours of Vocational Placement
Mixed mode
  • JobTrainer: $0
  • Concession: $250
  • Subsidised: $665
  • Full fee: $3,955
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Roma
04 Oct 2022
up to 9 months
Full time 2 days per week, plus 120 hours of Vocational Placement
Mixed mode
  • JobTrainer: $0
  • Concession: $250
  • Subsidised: $665
  • Full fee: $3,955
Toowoomba
04 Oct 2022
up to 9 months
Full time 2 days per week, plus 120 hours of Vocational Placement
Mixed mode
  • JobTrainer: $0
  • Concession: $250
  • Subsidised: $665
  • Full fee: $3,955
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Nurunderi
04 Oct 2022
up to 9 months
Full time 2 days per week, plus 120 hours of Vocational Placement
Mixed mode
  • JobTrainer: $0
  • Concession: $250
  • Subsidised: $665
  • Full fee: $3,955
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Springfield
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Southport
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Roma
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
Warwick
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
Toowoomba
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
Dalby
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Kingaroy
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Springfield
04 Oct 2022
up to 9 months
Full time 2 days per week, plus 120 hours of Vocational Placement
Mixed mode
  • JobTrainer: $0
  • Concession: $250
  • Subsidised: $665
  • Full fee: $3,955
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Roma
04 Oct 2022
up to 9 months
Full time 2 days per week, plus 120 hours of Vocational Placement
Mixed mode
  • JobTrainer: $0
  • Concession: $250
  • Subsidised: $665
  • Full fee: $3,955
Toowoomba
04 Oct 2022
up to 9 months
Full time 2 days per week, plus 120 hours of Vocational Placement
Mixed mode
  • JobTrainer: $0
  • Concession: $250
  • Subsidised: $665
  • Full fee: $3,955
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Nurunderi
04 Oct 2022
up to 9 months
Full time 2 days per week, plus 120 hours of Vocational Placement
Mixed mode
  • JobTrainer: $0
  • Concession: $250
  • Subsidised: $665
  • Full fee: $3,955
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Springfield
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Southport
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Roma
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
Warwick
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
Toowoomba
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
Dalby
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Kingaroy
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
Payment Options

How can I pay for this course?

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help. 

Payment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

Learn more
Upfront payment

This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.

Learn more
Important Information

Read this before applying

Entry requirements

There are no formal entry requirements for this course.

Selection criteria

Domestic Students
The following Selection criteria requirements apply only to Domestic Students, it is highly recommended that you:-

  • are aged 16 years or older by the course commencement date; 
  • have successfully completed Year 10 (or equivalent) or are of mature age; and
  • have basic English skills (written and verbal communication).

 

International Students
The following Selection criteria requirements apply only to International Students:

  • English Language Proficiency: Academic IELTS 5.5 (no individual band less than 5.0) or ISLPR 2+ on all skills or other - View a list of all English Language test accepted by TAFE Queensland International
  • Academic Requirements: Completion of Year 10 (or equivalent). Non school-leavers must have relevant work experience or qualification that indicates likely success of course completion. View more information on the international education achievement levels equivalent to Year 10 and 12.

Students should be a minimum of 18 years of age. Student visa applicants under the age of 18 will be accepted where they demonstrate that they will be accompanied by a parent, legal custodian or a suitable relative who is aged 21 or over. This arrangement requires the approval of the Department of Home Affairs.  For more information visit Department of Home Affairs - Welfare Requirements for Student Visa Applicants under 18.

Resources required

It is recommended that you have access to a reliable internet connection to access TAFE Queensland's online learning system Connect, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for use at all TAFE Queensland locations.

You will be provided with a recommended reading list and/or required textbooks during orientation or at the start of each unit. The purchase of these resources may incur additional costs, or you may be able to borrow them from the TAFE Queensland library network.

You may also be required to purchase Industry Standard uniform items including TAFE Queensland branded items and closed-in, non-slip soled shoes. These details will be provided after enrolment or during orientation. The purchase of these uniform items may incur additional costs. 

Placement

Students are advised that they will need to evidence full COVID-19 vaccination (2 doses) to attend the mandatory vocational placement assessment components of this course.The vaccines received must be approved by the Therapeutic Goods Administration for use in Australia or endorsed by the WHO-COVAX if vaccinated overseas. 

National Disability Insurance Scheme (NDIS)
This course now requires you to obtain a NDIS Worker Screening Check to be eligible to attend the vocational placement assessment component of your studies.

You are to apply for this NDIS Worker Screening Check once enrolled as TAFE Queensland will need to verify your application as a student.

If you are not currently employed or volunteering in industry, during your course you will be required to complete vocational placement so you can start practising your new skills in a real-world environment. You’ll be required to work shifts determined by your placement provider, and these can include early mornings or late nights, any day of the week, including public holidays. TAFE Queensland may be able to assist in arranging suitable placements.

Completing placement is compulsory, and you will be expected to manage family and work commitments in order to complete your shifts. You are required to complete 120 hours of placement to satisfy this component of your qualification.

Please note: Prior to placement you will need to complete a Federal Police Check.

If your police check identifies that you have a criminal history, you may be disqualified from being eligible to undertake placement and assessment, which would affect your course outcomes. If you think this might impact you, please speak to the relevant Vocational Placement Coordinator for further information.

You will be responsible for any costs associated with meeting these placement requirements, which may include travel and/or accommodation costs as well as an additional cost of approximately $45 for a Criminal History Check.

To participate in vocational placement, TAFE Queensland requires you to have annual Influenza vaccinations. You will also need to be able to provide evidence that this has occurred.  

Depending on the organisation which accepts students, there may be a request that students undertake additional vaccinations to protect students, residents, clients and their staff from contracting communicable illnesses. Students will be advised about this by the organisation.

Need to know

For all students who are undertaking courses that include Vocational Placements in a high risk workplace, Queensland Health has directed that students must declare your COVID-19 Vaccination status and evidence to either TAFE Queensland or the placement provider. 

This may require you providing us or the placement provider information on:

  • Your vaccinate status
  • Last date of vaccination
  • Evidence of vaccine status

Where this information will be collected as part of your application and / or enrolment process.  Any data collected will be managed under the TAFE Queensland Privacy Policy.

This requirement is in place for all students in affected courses, including TAFE at School students.

Those students who have a medical contraindication may be unable to complete the vocational placement component of their course. This means you may not be able to meet all of the requirements of your course and may not be able to graduate or receive your qualification.

If you have any questions or concerns with this requirement, please contact our COVID hotline on 07 3307 4789.

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 

Aged Care 

Information about COVID-19 vaccinations, other immunisations and Vocational Placement need to be followed very closely. The below is a summary for you to note and action as soon as you are informed of enrolment:

  • Annual Influenza Vaccination – needs to be undertaken by 1 May each year for attendance at Aged Care facilities/settings
  • Full COVID-19 Vaccination – evidence of 2 vaccinations of a type approved by Therapeutic Goods Administration, Australia, or endorsed by the World Health Organisation. Students are advised that a booster may be deemed an additional requirement by health providers.
  • All students must apply for the combined  NDIS national worker screening check and Blue Card & complete the NDIS Quality Safeguards Commission Worker Orientation Modules
  • Some Aged Care organisations may require Hepatitis B immunisation
  • Vaccination and screening/testing evidence requirements may alter during your studies, in accordance with changes to industry requirements and/or Australian Immunisation Guidelines.

Disability 

Information about COVID-19 vaccinations, other immunisations and Vocational Placement need to be followed very closely. The below is a summary for you to note and action as soon as you are informed of enrolment:

  • Annual Influenza Vaccination – currently highly recommended and may be an individual workplace requirements for a Disability settings, this should be checked before placement. 
  • Full COVID-19 Vaccination – evidence of 2 vaccinations of a type approved by Therapeutic Goods Administration, Australia, or endorsed by the World Health Organisation. Students are advised that a booster may be deemed an additional requirement by health providers.
  • All students must apply for the combined  NDIS national worker screening check and Blue Card
  • It is essential to complete the NDIS Quality Safeguards Commission Worker Orientation Modules 
  • Vaccination and screening/testing evidence requirements may alter during your studies, in accordance with changes to industry requirements and/or Australian Immunisation Guidelines.

Assessment Methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Pathways

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about University Pathways

  • James Cook University
  • Southern Cross University
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • Federation University
  • University of Southern Queensland

How to Apply

Direct application

If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online. 

Course Disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

Recognition of Prior Learning (RPL) and credit transfers

Fast track your way to a formal qualification by earning credit for the things you already know. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

Learn more