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MCC00045

Responsible Service of Online Wagering

Micro-credential

A culture of responsible service within the online wagering sector is essential to minimising potential gambling harms. As the use of online wagering continues to grow, so too does the harm associated with risky gambling. It is important that staff are trained to interact with customers and follow their own organisational processes to identify signs that indicate a customer may be experiencing harms associated with gambling. Staff should check their internal policies, which will prepare them to not only identify indicators of risky gambling, but to respond in a responsible manner. This includes the offer of information on relevant consumer protections and support services. Your employer may have additional policies and procedures relating to the escalation of concerns about a customer’s behaviour. It is important to read these documents, so you are aware of what your role is in relation to these matters, how to respond appropriately and when to escalate a situation.

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WAYS TO STUDY Online
NEXT INTAKE Starts anytime View all intakes
WHAT YOU'LL PAY
Full Fee
$35

Course overview

  • Safer online wagering practices.
  • Gambling harm and harm minimisation.
  • Minimising risks relating to online wagering.
  • Complying with legislative and regulatory requirements, and industry and organisational codes of practice.

Course outcome:

Certificate of completion and badge (via Badgr)

Online, self-directed

This is an online self-directed micro-credential.

About micro-credentials

Micro-credentials are short, bite-sized courses focused on industry-specific skills. Developed with industry in mind, they allow busy professionals to keep their skills up to date with the latest trends and technologies in their industry.

Ways to study
  • All of your study will be done online and you can work through your studies at your own pace. You can access your learning materials 24/7 through our online learning management system Connect. Learn more

  • demo View comparison chart
STUDY MODE START DATE DURATION WORKLOAD WHAT YOU'LL PAY
Online self-directed
Anytime
up to 2 hours
Part time
  • Full fee: $35
demo

Online self-directed

  • Online Time

    How much of the course will be delivered online. 

    100%
  • On Campus Time
    0%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

Anytime

The date the course starts. Apply early as intakes fill up quickly. 

DURATION

The total length of time it takes to complete the course.

up to 2 hours

The total length of time it takes to complete the course.

Workload

The average amount of time students will need to allocate to study each week.

Part time

The average amount of time students will need to allocate to study each week.

WHAT YOU'LL PAY
  • Full fee: $35
Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Self-paced

Some courses include classes at scheduled times while others can be completed in your own time.

VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No

Scheduled online classes using video conferencing software (such as Zoom).

ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online

The primary location assessments will take place. Some courses also require vocational placement.

TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Zoom

    The different ways you can contact your teacher throughout the course.

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Responsible Service of Online Wagering (MCC00045)

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Responsible Service of Online Wagering

COURSE CODE: MCC00045
Payment Options

How can I pay for this course?

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help. 

Payment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

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Upfront payment

This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.

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Pathways

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about University Pathways

  • James Cook University
  • Southern Cross University
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland

How to apply

Direct application

If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online. 

Course disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.