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NONAC11069

Front Office - OPERA

Non-accredited Short Course

Provide quality customer service in a front office / reception area.

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NEXT INTAKE On campus: South Bank Start date: 03 Apr 2023 Duration: 6 hours
STUDY LOCATIONS Greater Brisbane
WAYS TO STUDY On campus
WHAT YOU'LL PAY
Full Fee
$150

Course overview

In this front office course, you will:

  • learn how to provide customer service within the front office / reception operating procedures, including welcoming guests courteously, confirming reservations details and seeking opportunities to upsell when appropriate
  • be able to assist with arrivals and departures, including checking in and out guests
  • be able to complete accurate front office reports and records.

Course outcome:

Statement of Participation

Ways to study
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
South Bank
03 Apr 2023
6 hours
Part time
Classroom
  • Full fee: $150

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Front Office - OPERA (NONAC11069)

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Front Office - OPERA

COURSE CODE: NONAC11069
Payment Options

How can I pay for this course?

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help. 

Payment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

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Upfront payment

This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.

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Important Information

Read this before applying

Entry requirements

There are no formal entry requirements for this course.

Need to know

As you will be working in food service areas, you will need to wear:

  • closed in non-slip shoes, no heels; and
  • your hair tied back.
Pathways

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about University Pathways

  • James Cook University
  • Southern Cross University
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland

How to Apply

Direct application

If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online. 

Course Disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.