Certificate II in Logistics

At a glance
Course overview
Ways to study
Payment options
Important Information
How to apply

At a glance

Gain the basic knowledge and skills required to embark upon a career as a logistics clerk with this entry-level course.

JOB PROSPECTS

Logistics Support Officer
Logistics Clerk

COURSE OUTCOME

TLI21815 Certificate II in Logistics

Cost

TAFE at School Subsidised

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Course overview

Set yourself on the path to a career in logistics with this entry-level course. Gain the basic knowledge and skills required to seek employment as a logistics clerk.

The logistics and warehousing industries are essential to Australia’s supply chain. The introduction of new automation and tracking technologies are driving demand in the sector. Projected annual growth in the integrated logistics sector is 2.6% over the next five years.

This course covers a range of warehousing duties including safety, order picking, and receiving and dispatching of goods. You will also gain customer service skills within the logistics environment.

This qualification will give you valuable practical experience and a nationally-recognised qualification. Successful completion of this course will qualify you to work as a logistics clerk or clerical and administrative worker in the integrated logistics industry.

Meeting employer demand

TAFE Queensland engages with industry to ensure the effective development of our courses. This ensures our courses reflect employer demand and deliver the skills you need to succeed in your career.

Aligned with industry

Our teachers have close ties with industry and the trends currently impacting the sector. The industry's move towards professionalism is increasing the need for trained experts in this area.

Units

The successful achievement of this qualification requires you to complete all core and 7 elective units from the list below.

Core units

UNIT CODE	UNIT NAME

BSBCUS201 Deliver a service to customers Unit code: BSBCUS201 Unit description: This unit describes the skills and knowledge required to deliver all aspects of customer service at an introductory level. It includes creating a relationship with customers, identifying their needs, delivering services or products and processing customer feedback.	Deliver a service to customers
TLIF0001 Apply chain of responsibility legislation, regulations and workplace procedures Unit code: TLIF0001 Unit description: This unit involves the skills and knowledge required to identify, apply and follow chain of responsibility legislation, regulations and workplace procedures in relation to heavy vehicles as they apply to an individual's own job role.	Apply chain of responsibility legislation, regulations and workplace procedures
TLIF1001 Follow work health and safety procedures Unit code: TLIF1001 Unit description: This unit involves the skills and knowledge required to follow and apply work health and safety (WHS)/occupational health and safety (OHS) procedures when carrying out work activities in compliance with the relevant WHS/OHS regulations and procedures.	Follow work health and safety procedures
TLIG2007 Work in a socially diverse environment Unit code: TLIG2007 Unit description: This unit involves the skills and knowledge required to apply cultural awareness, communication principles and problem-solving techniques to facilitate working in a socially diverse environment. This is done in accordance with workplace procedures, relevant anti-discrimination and equal employment opportunity regulations.	Work in a socially diverse environment

Elective units

UNIT CODE	UNIT NAME
Greater Brisbane (excluding Ipswich)
TLIA2012 Pick and process orders Unit code: TLIA2012 Unit description: This unit involves the skills and knowledge required to pick and process orders in accordance with relevant codes, regulations and workplace requirements within the transport and logistics industry.	Pick and process orders
TLIA2013 Receive goods Unit code: TLIA2013 Unit description: This unit involves the skills and knowledge required to receive goods in accordance with regulatory and workplace requirements as part of work activities undertaken within the transport and logistics industry.	Receive goods
TLIA2014 Use product knowledge to complete work operations Unit code: TLIA2014 Unit description: This unit involves the skills and knowledge required to use product knowledge to complete work operations in accordance with workplace requirements and relevant regulations, as part of work activities within the transport and logistics industries.	Use product knowledge to complete work operations
TLIA2021 Despatch stock Unit code: TLIA2021 Unit description: This unit involves the skills and knowledge required to despatch stock in accordance with codes/regulations and workplace requirements as part of work activities undertaken within the transport and logistics industry.	Despatch stock
TLID1001 Shift materials safely using manual handling methods Unit code: TLID1001 Unit description: This unit involves the skills and knowledge required to shift loads safely using manual handling methods. Work must be carried out in compliance with the relevant work health and safety (WHS)/occupational health and safety (OHS) regulations concerning the manual handling and movement of loads.	Shift materials safely using manual handling methods
TLIE0002 Process workplace documentation Unit code: TLIE0002	Process workplace documentation
TLIE2008 Process workplace documentation Unit code: TLIE2008 Unit description: This unit involves the skills and knowledge required to process workplace documentation in accordance with workplace requirements. Processing documentation is carried out as an integral part of work operations in the context of the workplace concerned.	Process workplace documentation
TLIK2010 Use infotechnology devices in the workplace Unit code: TLIK2010 Unit description: This unit involves the skills and knowledge required to use infotechnology devices in the workplace in accordance with the relevant work health and safety (WHS)/occupational health and safety (OHS) regulations and workplace procedures, within the transport and logistics industry.	Use infotechnology devices in the workplace
Darling Downs and South West (including Ipswich)
TLIA2012 Pick and process orders Unit code: TLIA2012 Unit description: This unit involves the skills and knowledge required to pick and process orders in accordance with relevant codes, regulations and workplace requirements within the transport and logistics industry.	Pick and process orders
TLIA2013 Receive goods Unit code: TLIA2013 Unit description: This unit involves the skills and knowledge required to receive goods in accordance with regulatory and workplace requirements as part of work activities undertaken within the transport and logistics industry.	Receive goods
TLIA2014 Use product knowledge to complete work operations Unit code: TLIA2014 Unit description: This unit involves the skills and knowledge required to use product knowledge to complete work operations in accordance with workplace requirements and relevant regulations, as part of work activities within the transport and logistics industries.	Use product knowledge to complete work operations
TLIA2021 Despatch stock Unit code: TLIA2021 Unit description: This unit involves the skills and knowledge required to despatch stock in accordance with codes/regulations and workplace requirements as part of work activities undertaken within the transport and logistics industry.	Despatch stock
TLIA2022 Participate in stocktakes Unit code: TLIA2022 Unit description: This unit involves the skills and knowledge required to participate in stocktakes in accordance with relevant regulations and workplace requirements within the transport and logistics industry.	Participate in stocktakes
TLID1001 Shift materials safely using manual handling methods Unit code: TLID1001 Unit description: This unit involves the skills and knowledge required to shift loads safely using manual handling methods. Work must be carried out in compliance with the relevant work health and safety (WHS)/occupational health and safety (OHS) regulations concerning the manual handling and movement of loads.	Shift materials safely using manual handling methods
TLIE0002 Process workplace documentation Unit code: TLIE0002	Process workplace documentation

Note: For some courses, not all electives are available at all campuses.

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Ways to study

TAFE at School

Choosing to study a TAFE at School course is a great way to get a vocational qualification while you’re still in high school. You also gain valuable credits towards your QCE, an apprenticeship, a diploma or university.
TAFE at School gives you a taste of what higher education is all about, makes you work-ready, and helps you build practical skills in an adult-learning environment. Successful completion of a TAFE at School qualification gives you direct entry into any of our diploma courses. Learn more

Campus	START DATES When your course is scheduled to begin	Duration	WORKLOAD How much time you will need to commit to successfully complete your course, combining face-to-face and self-directed study and any required placements.	STUDY MODE Also known as delivery mode, this is how your training is delivered. Learn more	COST The cost of your course may vary, depending on your eligibility for funding, subsidies or concessions. See the payment options section for more information. Learn more
Cairns		5 weeks	Part time	Block training Classroom	TAFE at School Subsidised: $0
Innisfail		5 weeks	Part time	Block training Classroom	TAFE at School Subsidised: $0

CairnsPart time