Gain the basic knowledge and skills required to embark upon a career as a logistics clerk with this entry-level course.
TLI21815 Certificate II in Logistics
TAFE at School Subsidised | $0 |
Set yourself on the path to a career in logistics with this entry-level course. Gain the basic knowledge and skills required to seek employment as a logistics clerk.
The logistics and warehousing industries are essential to Australia’s supply chain. The introduction of new automation and tracking technologies are driving demand in the sector. Projected annual growth in the integrated logistics sector is 2.6% over the next five years.
This course covers a range of warehousing duties including safety, order picking, and receiving and dispatching of goods. You will also gain customer service skills within the logistics environment.
This qualification will give you valuable practical experience and a nationally-recognised qualification. Successful completion of this course will qualify you to work as a logistics clerk or clerical and administrative worker in the integrated logistics industry.
TAFE Queensland engages with industry to ensure the effective development of our courses. This ensures our courses reflect employer demand and deliver the skills you need to succeed in your career.
Our teachers have close ties with industry and the trends currently impacting the sector. The industry's move towards professionalism is increasing the need for trained experts in this area.
The successful achievement of this qualification requires you to complete all core and 7 elective units from the list below.
UNIT CODE | UNIT NAME | |
---|---|---|
BSBCUS201Deliver a service to customersUnit code: BSBCUS201 Unit description: This unit describes the skills and knowledge required to deliver all aspects of customer service at an introductory level. It includes creating a relationship with customers, identifying their needs, delivering services or products and processing customer feedback. |
Deliver a service to customers | |
TLIF0001Apply chain of responsibility legislation, regulations and workplace proceduresUnit code: TLIF0001 Unit description: This unit involves the skills and knowledge required to identify, apply and follow chain of responsibility legislation, regulations and workplace procedures in relation to heavy vehicles as they apply to an individual's own job role. |
Apply chain of responsibility legislation, regulations and workplace procedures | |
TLIF1001Follow work health and safety proceduresUnit code: TLIF1001 Unit description: This unit involves the skills and knowledge required to follow and apply work health and safety (WHS)/occupational health and safety (OHS) procedures when carrying out work activities in compliance with the relevant WHS/OHS regulations and procedures. |
Follow work health and safety procedures | |
TLIG2007Work in a socially diverse environmentUnit code: TLIG2007 Unit description: This unit involves the skills and knowledge required to apply cultural awareness, communication principles and problem-solving techniques to facilitate working in a socially diverse environment. This is done in accordance with workplace procedures, relevant anti-discrimination and equal employment opportunity regulations. |
Work in a socially diverse environment |
UNIT CODE | UNIT NAME | |
---|---|---|
Greater Brisbane (excluding Ipswich) | ||
TLIA2012Pick and process ordersUnit code: TLIA2012 Unit description: This unit involves the skills and knowledge required to pick and process orders in accordance with relevant codes, regulations and workplace requirements within the transport and logistics industry. |
Pick and process orders | |
TLIA2013Receive goodsUnit code: TLIA2013 Unit description: This unit involves the skills and knowledge required to receive goods in accordance with regulatory and workplace requirements as part of work activities undertaken within the transport and logistics industry. |
Receive goods | |
TLIA2014Use product knowledge to complete work operationsUnit code: TLIA2014 Unit description: This unit involves the skills and knowledge required to use product knowledge to complete work operations in accordance with workplace requirements and relevant regulations, as part of work activities within the transport and logistics industries. |
Use product knowledge to complete work operations | |
TLIA2021Despatch stockUnit code: TLIA2021 Unit description: This unit involves the skills and knowledge required to despatch stock in accordance with codes/regulations and workplace requirements as part of work activities undertaken within the transport and logistics industry. |
Despatch stock | |
TLID1001Shift materials safely using manual handling methodsUnit code: TLID1001 Unit description: This unit involves the skills and knowledge required to shift loads safely using manual handling methods. Work must be carried out in compliance with the relevant work health and safety (WHS)/occupational health and safety (OHS) regulations concerning the manual handling and movement of loads. |
Shift materials safely using manual handling methods | |
TLIE0002Process workplace documentationUnit code: TLIE0002 |
Process workplace documentation | |
TLIE2008Process workplace documentationUnit code: TLIE2008 Unit description: This unit involves the skills and knowledge required to process workplace documentation in accordance with workplace requirements. Processing documentation is carried out as an integral part of work operations in the context of the workplace concerned. |
Process workplace documentation | |
TLIK2010Use infotechnology devices in the workplaceUnit code: TLIK2010 Unit description: This unit involves the skills and knowledge required to use infotechnology devices in the workplace in accordance with the relevant work health and safety (WHS)/occupational health and safety (OHS) regulations and workplace procedures, within the transport and logistics industry. |
Use infotechnology devices in the workplace | |
Darling Downs and South West (including Ipswich) | ||
TLIA2012Pick and process ordersUnit code: TLIA2012 Unit description: This unit involves the skills and knowledge required to pick and process orders in accordance with relevant codes, regulations and workplace requirements within the transport and logistics industry. |
Pick and process orders | |
TLIA2013Receive goodsUnit code: TLIA2013 Unit description: This unit involves the skills and knowledge required to receive goods in accordance with regulatory and workplace requirements as part of work activities undertaken within the transport and logistics industry. |
Receive goods | |
TLIA2014Use product knowledge to complete work operationsUnit code: TLIA2014 Unit description: This unit involves the skills and knowledge required to use product knowledge to complete work operations in accordance with workplace requirements and relevant regulations, as part of work activities within the transport and logistics industries. |
Use product knowledge to complete work operations | |
TLIA2021Despatch stockUnit code: TLIA2021 Unit description: This unit involves the skills and knowledge required to despatch stock in accordance with codes/regulations and workplace requirements as part of work activities undertaken within the transport and logistics industry. |
Despatch stock | |
TLIA2022Participate in stocktakesUnit code: TLIA2022 Unit description: This unit involves the skills and knowledge required to participate in stocktakes in accordance with relevant regulations and workplace requirements within the transport and logistics industry. |
Participate in stocktakes | |
TLID1001Shift materials safely using manual handling methodsUnit code: TLID1001 Unit description: This unit involves the skills and knowledge required to shift loads safely using manual handling methods. Work must be carried out in compliance with the relevant work health and safety (WHS)/occupational health and safety (OHS) regulations concerning the manual handling and movement of loads. |
Shift materials safely using manual handling methods | |
TLIE0002Process workplace documentationUnit code: TLIE0002 |
Process workplace documentation |
Note: For some courses, not all electives are available at all campuses.
Choosing to study a TAFE at School course is a great way to get a vocational qualification while you’re still in high school. You also gain valuable credits towards your QCE, an apprenticeship, a diploma or university.
TAFE at School gives you a taste of what higher education is all about, makes you work-ready, and helps you build practical skills in an adult-learning environment. Successful completion of a TAFE at School qualification gives you direct entry into any of our diploma courses. Learn more
Campus | START DATES
![]() When your course is scheduled to begin |
Duration | WORKLOAD
![]() How much time you will need to commit to successfully complete your course, combining face-to-face and self-directed study and any required placements. |
STUDY MODE
![]() Also known as delivery mode, this is how your training is delivered. Learn more |
COST
![]() The cost of your course may vary, depending on your eligibility for funding, subsidies or concessions. See the payment options section for more information. Learn more |
---|---|---|---|---|---|
Cairns | 5 weeks | Part time | Block training Classroom | TAFE at School Subsidised: $0 |
|
Innisfail | 5 weeks | Part time | Block training Classroom | TAFE at School Subsidised: $0 |
Campus | START DATES
![]() When your course is scheduled to begin |
Duration | WORKLOAD
![]() How much time you will need to commit to successfully complete your course, combining face-to-face and self-directed study and any required placements. |
STUDY MODE
![]() Also known as delivery mode, this is how your training is delivered. Learn more |
COST
![]() The cost of your course may vary, depending on your eligibility for funding, subsidies or concessions. See the payment options section for more information. Learn more |
---|---|---|---|---|---|
Bracken Ridge | 01 February 2021 | 12 months | Part time 1 day per week | Classroom | TAFE at School Subsidised: $0 |
Loganlea | 01 February 2021 | 12 months | Part time 1 day per week | Classroom | TAFE at School Subsidised: $0 |
Caboolture | 01 February 2021 | 12 months | Part time 1 day per week | Classroom | TAFE at School Subsidised: $0 |
Campus | START DATES
![]() When your course is scheduled to begin |
Duration | WORKLOAD
![]() How much time you will need to commit to successfully complete your course, combining face-to-face and self-directed study and any required placements. |
STUDY MODE
![]() Also known as delivery mode, this is how your training is delivered. Learn more |
COST
![]() The cost of your course may vary, depending on your eligibility for funding, subsidies or concessions. See the payment options section for more information. Learn more |
---|---|---|---|---|---|
Toowoomba | 01 February 2021 | 9 months | 1 day per week | Classroom | TAFE at School Subsidised: $0 |
You must be a Year 10, 11 or 12 student enrolled at a participating high school. In addition, the duration of your TAFE at School course cannot be longer than your remaining high school studies. Speak to your high school guidance counsellor or careers advisor for more information.
Course placements are subject to availability.
TLI21815 Certificate II in Logistics
QCE points: 4
Information is current at time of publishing, to confirm the QCE points for your course please visit the Queensland Curriculum & Assessment Authority (QCAA) website.
If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.
Learn more about university pathwaysNo matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what's right for you, get in touch. We're here to help.
This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.
If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.
There are no formal entry requirements for this course.
Replacement Program
This program has been replaced by TLI20119 - Certificate II in Logistics, as of 11 June 2020. Please note: a 12 month transition period, from this date, applies to enable current students to complete their study. If required, enrolment will be transitioned into the replacement qualification.
Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.
Disclaimer
All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.
If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online.
Fast track your way to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace or previous learning means less study time for you, and getting the paper to prove you're qualified a whole lot sooner. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.
If you have read and understood the student rules, refund policy, understand your fees and payment options, have a Unique Student Identifier (USI) and checked you meet the entry requirements and selection criteria for this course, you're ready to get started.
If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.
Learn more about university pathways