Elevate your hospitality management skills with this advanced qualification. This course will give you the specialised knowledge and skills required to work in high-level management roles in the hospitality industry.
SIT60316 Advanced Diploma of Hospitality Management
Elevate your hospitality management skills with this advanced qualification. This course will give you the specialised knowledge and skills required to work in high-level management roles in the hospitality industry. The low Australian dollar over recent years is driving tourism activity in Australia. Rising domestic business travel is also boosting revenue for the local Hotels and Resorts industry. These trends are expected to support continued growth in the hospitality industry over the next five years.
This course covers high-level management skills including budgeting, finance, operational plans, and staff performance. You will also learn how to develop business plans, customer services practices, and marketing strategies.
Successful completion of this course will qualify you to work in the role of a manager within accommodation, food and beverage , hotels, clubs and restaurants.
The successful achievement of this qualification requires you to complete all core and 17 elective units from the list below.
|UNIT CODE||UNIT NAME|
||Manage diversity in the workplace|
||Manage operational plan|
||Develop and implement a business plan|
||Develop and manage quality customer service practices|
||Manage finances within a budget|
||Prepare and monitor budgets|
||Manage physical assets|
||Research and comply with regulatory requirements|
||Lead and manage people|
||Recruit, select and induct staff|
||Monitor staff performance|
||Monitor work operations|
||Establish and conduct business relationships|
||Develop and implement marketing strategies|
||Establish and maintain a work health and safety system|
|UNIT CODE||UNIT NAME|
||Make a presentation|
||Manage event staging components|
||Manage on-site event operations|
||Research event industry trends and practice|
||Determine event feasibility|
||Provide accommodation reception services|
||Use food preparation equipment|
||Prepare dishes using basic methods of cookery|
||Prepare food to meet special dietary requirements|
||Work effectively as a cook|
||Provide responsible service of alcohol|
||Operate a bar|
||Prepare and serve espresso coffee|
||Provide table service of food and beverage|
||Provide advice on food|
||Provide advice on food and beverage matching|
||Provide responsible gambling services|
||Work effectively in hospitality service|
||Sell tourism products and services|
||Use a computerised reservations or operations system|
||Address protocol requirements|
||Prepare and monitor budgets|
||Use hygienic practices for food safety|
||Participate in safe food handling practices|
||Obtain and manage sponsorship|
Note: For some courses, not all electives are available at all campuses.
If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.Learn more about university pathways
No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what's right for you, get in touch. We're here to help.
This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.
This is an interest-free personal loan from the Australian Government that provides eligible students access to capped funding to help pay for their studies.
If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.
There are no formal entry requirements for this course.
This qualification is only for individuals who have skills equivalent to the qualification requirement which can only be validated through a recognition of prior learning process.
No specific resources are required to successfully complete this course.
It is recommended that you have access to a reliable internet connection to access TAFE Queensland's online learning system Connect, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for use at all TAFE Queensland locations.
Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.
All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.
You can apply to study this course through the Queensland Tertiary Admission Centre (QTAC). You will need to submit your application on the QTAC website. It will be assessed, and if you are successful you will receive an offer directly through QTAC. You will need to accept your offer from QTAC before enrolling with TAFE Queensland.
Fast track your way to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace or previous learning means less study time for you, and getting the paper to prove you're qualified a whole lot sooner. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.