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  • CHCSS00073

Case Management Skill Set

Accredited Skill Set
At a glance

At a glance

Take the next step in your career in health or community services with this additional skill set that will qualify you to work as a case manager in a diverse range of settings.

JOB PROSPECTS
  • Case Worker
  • Case Manager
COURSE OUTCOME

CHCSS00073 Case Management Skill Set

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Course overview

Course overview

Upgrade your career in community services or health with this additional skill set. This qualification is perfect for people already working in the industry and looking to move into a case manager role. The health and community sector are experiencing a boom in Australia with more than 50,000 job openings expected in the next five years. This qualification will give you the experience needed to work in a diverse range of industry settings.

You will get the skills needed to coordinate complex case requirements, assess coexisting needs, and provide case management supervision. Our industry-embedded teachers offer one-on-one guidance to help you succeed in your studies no matter what flexible study option you choose.

Successful completion of this skill set will qualify you to support a coordinated approach to meeting people's needs in community services or health roles.

Units

The successful achievement of this qualification requires you to complete all core units from the list below.

UNIT CODE UNIT NAME Unit information
CHCCSM004
Coordinate complex case requirements
CHCCSM005
Develop, facilitate and review all aspects of case management
CHCCCS004
Assess co-existing needs
CHCCSM006
Provide case management supervision
VPC120
Vocational placement

Note: Not all electives are available at all campuses.

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Ways to study

Ways to study

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University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas will give you a full year of credit towards a degree with one of our partner universities.

Learn more about university pathways
  • James Cook University
  • University of Queensland
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland
Payment options

Payment options

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what's right for you, get in touch. We're here to help.

Money IconUpfront payment

This is the total cost of the course you need to pay when you enrol if you are not eligible for a subsidy or concession.

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Money IconPayment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

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Important Information
Important Information

Important Information


Entry requirements

This skill set has been endorsed by industry as suitable for individuals who:

  • hold a qualification at Certificate III level or higher in community services or health or related field; or
  • have skills equivalent to the qualification requirement validated through a recognition of prior learning process.

Vocational placement

If you are not currently employed or volunteering in industry, during your course you will be required to complete vocational placement so you can start practicing your new skills in a real-world environment. You’ll be required to work shifts determined by your placement provider, and these can include early mornings or late nights, any day of the week, including public holidays. TAFE Queensland may be able to assist in arranging suitable placements.

Completing placement is compulsory, and you will be expected to manage family and work commitments in order to complete your shifts. You are required to complete 120 hours of placement to satisfy this component of your qualification.

You will need to complete a Criminal History Check (yellow card) and apply for a Blue Card (working with children check) for placement. If your police check identifies that you have a criminal history or you are unable to obtain a Blue Card, you may be disqualified from being eligible to undertake placement and assessment, which would affect your course outcomes. If you think this might impact you, please speak to the relevant Vocational Placement Coordinator for further information.

Resources required

No specific resources are required to successfully complete this course.

It is recommended that you have access to a reliable internet connection to access TAFE Queensland's online learning system Connect, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for use at all TAFE Queensland locations.

Need to know

To be eligible for the Higher Level Skills subsidised price, you must:

  • be an existing worker in the Community Services and Health Industry. Existing workers must provide a letter from their employer stating that they are an employee of the organisation or a current payslip that displays the ABN and Trading name.
  • be aged 15 years or over, and no longer at school
  • permanently reside in Queensland
  • be an Australian citizen, permanent resident (includes humanitarian entrant), temporary resident with the necessary visa and work permits on the pathway to permanent residency, or a New Zealand citizen
  • not hold or be currently enrolled in a Certificate IV or higher-level qualification (does not include qualifications completed at school or foundation skills training).

Assessment Methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolments.

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How to apply

How to apply

Recognition of Prior Learning (RPL) and credit transfers


Fast track your way to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace or previous learning means less study time for you, and getting the paper to prove you're qualified a whole lot sooner. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

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Get started with TAFE Queensland

If you have read and understood the student rules, refund policy, understand your fees and payment options, have a Unique Student Identifier (USI) and checked you meet the entry requirements and selection criteria for this course, you're ready to get started.

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas will give you a full year of credit towards a degree with one of our partner universities.

Learn more about university pathways
  • James Cook University
  • University of Queensland
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland