Gain entry-level skills to set yourself on the path to a career in warehousing operations. This course will give you the basic knowledge required for a role as a storeperson in the warehousing industry.
TLI21616 Certificate II in Warehousing Operations
Subsidised | $2,560 |
Concession | $2,320 |
Full fee | $3,585 |
Gain entry-level skills to set yourself on the path to a career in warehousing operations. This course will give you the basic knowledge required for a role as a store person in the warehousing industry. The high Australian dollar coupled with new automation and tracking technology has supported strong growth in this industry. There are expected to be more than 50,000 job openings in industry over the next five years.
You will develop key skills including how to package and receive goods, pick and process orders, and dispatch and replenish stock. You will also learn how to apply chain of responsibility legislation, regulations, and workplace procedures in the warehousing industry. Industry experienced teachers will provide all the support you need to succeed,
This course will equip you with the skills required for a range of entry-level positions in the warehousing industry including freight handler, pallet maker, postal sorting officer and warehouse assistant. You can also continue with further study to advance your career.
The successful achievement of this qualification requires you to complete all core and 13 elective units from the list below.
UNIT CODE | UNIT NAME | |
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TLIF0001Apply chain of responsibility legislation, regulations and workplace proceduresUnit code: TLIF0001 Unit description: This unit involves the skills and knowledge required to identify, apply and follow chain of responsibility legislation, regulations and workplace procedures in relation to heavy vehicles as they apply to an individual's own job role. |
Apply chain of responsibility legislation, regulations and workplace procedures | |
TLIF1001Follow work health and safety proceduresUnit code: TLIF1001 Unit description: This unit involves the skills and knowledge required to follow and apply work health and safety (WHS)/occupational health and safety (OHS) procedures when carrying out work activities in compliance with the relevant WHS/OHS regulations and procedures. |
Follow work health and safety procedures | |
TLIL1001Complete workplace orientation/induction proceduresUnit code: TLIL1001 Unit description: This unit involves the skills and knowledge required to complete workplace orientation and induction procedures when commencing a new work role, in accordance with regulatory requirements and workplace operational policies and procedures. |
Complete workplace orientation/induction procedures |
UNIT CODE | UNIT NAME | |
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TLIA2011APackage goodsUnit code: TLIA2011A Unit description: This unit involves the skills and knowledge required to package goods in accordance with regulatory and workplace requirements including selecting materials, packing and unwrapping products, and labelling packaged products/loads to the required labelling standards. |
Package goods | |
TLIA2012Pick and process ordersUnit code: TLIA2012 Unit description: This unit involves the skills and knowledge required to pick and process orders in accordance with relevant codes, regulations and workplace requirements within the transport and logistics industry. |
Pick and process orders | |
TLIA2013Receive goodsUnit code: TLIA2013 Unit description: This unit involves the skills and knowledge required to receive goods in accordance with regulatory and workplace requirements as part of work activities undertaken within the transport and logistics industry. |
Receive goods | |
TLIA2014Use product knowledge to complete work operationsUnit code: TLIA2014 Unit description: This unit involves the skills and knowledge required to use product knowledge to complete work operations in accordance with workplace requirements and relevant regulations, as part of work activities within the transport and logistics industries. |
Use product knowledge to complete work operations | |
TLIA2020AReplenish stockUnit code: TLIA2020A Unit description: This unit involves the skills and knowledge required to replenish stock in accordance with workplace requirements including participating in stock rotation activities, interpreting and filling replenishment requests, and completing all required stock replenishment tasks. |
Replenish stock | |
TLIA2021Despatch stockUnit code: TLIA2021 Unit description: This unit involves the skills and knowledge required to despatch stock in accordance with codes/regulations and workplace requirements as part of work activities undertaken within the transport and logistics industry. |
Despatch stock | |
TLIA2022Participate in stocktakesUnit code: TLIA2022 Unit description: This unit involves the skills and knowledge required to participate in stocktakes in accordance with relevant regulations and workplace requirements within the transport and logistics industry. |
Participate in stocktakes | |
TLIA3017Identify products and store to specificationsUnit code: TLIA3017 Unit description: This unit involves the skills and knowledge required to identify products and store to specifications, in accordance with relevant regulations and workplace requirements, as part of work operations in the transport and logistics industry. |
Identify products and store to specifications | |
TLIB2001Check and assess operational capabilities of equipmentUnit code: TLIB2001 Unit description: This unit involves the skills and knowledge required to check and assess the operational capabilities of equipment in accordance with regulations, workplace procedures and requirements, within the transport and logistics industry. |
Check and assess operational capabilities of equipment | |
TLID1002Shift a load using manually-operated equipmentUnit code: TLID1002 Unit description: This unit involves the skills and knowledge required to shift loads using manually-operated mechanical equipment in compliance with the relevant work health and safety (WHS)/occupational health and safety (OHS) regulation within the transport and logistics industry. |
Shift a load using manually-operated equipment | |
TLID2003Handle dangerous goods/hazardous substancesUnit code: TLID2003 Unit description: This unit involves the skills and knowledge required to handle dangerous goods and hazardous substances in accordance with relevant work health safety (WHS)/occupational health and safety (OHS) regulations concerning the safe handling of dangerous goods and hazardous substances, within the transport and logistics industry. |
Handle dangerous goods/hazardous substances | |
TLID2004Load and unload goods/cargoUnit code: TLID2004 Unit description: This unit involves the skills and knowledge required to load and unload goods and cargo in accordance with relevant state/territory roads and traffic authority regulations/permit requirements. It includes loading and unloading goods and cargo, securing and protecting a load and completing all required documentation. Work is performed under general supervision within a team environment. No licensing, legislative or certification requirements apply to this unit at the time of publication. |
Load and unload goods/cargo | |
TLID2010Operate a forkliftUnit code: TLID2010 Unit description: This unit involves the skills and knowledge required to operate a forklift in compliance with the relevant state/territory authority licence requirements and regulations, in a variety of operational contexts. |
Operate a forklift | |
TLIE2001APresent routine workplace informationUnit code: TLIE2001A Unit description: This unit involves the skills and knowledge required to present routine workplace information in accordance with workplace requirements including preparing and presenting routine workplace documents and preparing and delivering oral presentations as part of routine work. |
Present routine workplace information | |
TLIE2007Use communications systemsUnit code: TLIE2007 Unit description: This unit involves the skills and knowledge required to use communications systems in accordance with relevant regulations and workplace procedures. |
Use communications systems | |
TLIE2008Process workplace documentationUnit code: TLIE2008 Unit description: This unit involves the skills and knowledge required to process workplace documentation in accordance with workplace requirements. Processing documentation is carried out as an integral part of work operations in the context of the workplace concerned. |
Process workplace documentation | |
TLIF1002AConduct housekeeping activitiesUnit code: TLIF1002A Unit description: This unit involves the skills and knowledge required to conduct housekeeping activities in the workplace, including identifying required housekeeping requirements, procedures and resources for different areas of the workplace, monitoring and maintaining cleanliness and tidiness in the workplace, and completing assigned housekeeping tasks. |
Conduct housekeeping activities | |
TLIF2006Apply accident-emergency proceduresUnit code: TLIF2006 Unit description: This unit involves the skills and knowledge required to apply accident-emergency procedures in accordance with work health safety (WHS)/occupational health and safety (OHS) codes of practice, regulations and workplace requirements. |
Apply accident-emergency procedures | |
TLIG2007Work in a socially diverse environmentUnit code: TLIG2007 Unit description: This unit involves the skills and knowledge required to apply cultural awareness, communication principles and problem-solving techniques to facilitate working in a socially diverse environment. This is done in accordance with workplace procedures, relevant anti-discrimination and equal employment opportunity regulations. |
Work in a socially diverse environment | |
TLII1002Apply customer service skillsUnit code: TLII1002 Unit description: This unit involves the skills and knowledge required to apply routine customer service skills in accordance with workplace standards and procedures. |
Apply customer service skills | |
TLIJ2001Apply quality proceduresUnit code: TLIJ2001 Unit description: This unit involves the skills and knowledge required to apply quality procedures within work activities and established routine procedures in accordance with relevant regulations and workplace quality standards, to ensure the quality of products and services within the transport and logistics industry. |
Apply quality procedures | |
TLIK2003Apply keyboard skillsUnit code: TLIK2003 Unit description: This unit involves the skills and knowledge required to enter data into an infotechnology device using a keyboard. Work involves applying routine procedures when using computers for information management within the transport and logistics industry. |
Apply keyboard skills | |
TLIK2010Use infotechnology devices in the workplaceUnit code: TLIK2010 Unit description: This unit involves the skills and knowledge required to use infotechnology devices in the workplace in accordance with the relevant work health and safety (WHS)/occupational health and safety (OHS) regulations and workplace procedures, within the transport and logistics industry. |
Use infotechnology devices in the workplace | |
TLIL2008AComplete routine administrative tasksUnit code: TLIL2008A Unit description: This unit involves the skills and knowledge required to complete routine administrative activities in a transport, warehousing, distribution and/or storage workplace, including receiving and distributing incoming mail, receiving and despatching outgoing mail, filing documents, and receiving and relaying written and oral messages. |
Complete routine administrative tasks | |
TLILIC2001Licence to operate a forklift truckUnit code: TLILIC2001 Unit description: This unit specifies the skills and knowledge required to operate a forklift truck safely. Forklift truck means a powered industrial truck equipped with lifting media made up of a mast and an elevating load carriage to which is attached a pair of fork arms or other arms that can be raised 900 mm or more above the ground, but does not include a pedestrian-operated truck or a pallet truck. A person performing this work is required to hold a forklift truck high risk work (HRW) licence. This unit requires a person operating a forklift truck to plan the work, conduct routine checks on a forklift truck, shift loads in a safe manner, and safely shut down and secure equipment after completing operations. Licensing/Regulatory Information This unit is based on the licensing requirements of Part 4.5 of the Model Work Health and Safety (WHS) Regulations, HRW and meets Commonwealth, state and territory HRW licensing requirements. Any alteration to this unit would result in a unit that would not be acceptable to work health and safety (WHS)/occupational health and safety (OHS) regulators for the purpose of licensing. |
Licence to operate a forklift truck | |
TLIU2012Participate in environmentally sustainable work practicesUnit code: TLIU2012 Unit description: This unit involves the skills and knowledge required to participate in environmentally sustainable work practices. |
Participate in environmentally sustainable work practices |
Note: For some courses, not all electives are available at all campuses.
Studying on campus is a great way to enjoy the benefits of face-to-face education in a way that is far removed from a typical school. No matter which campus you choose, you know that you will be learning in an adult environment where you will be respected and nurtured. Attend a campus to learn face-to-face with a teacher in one of our learning spaces; such as a classroom, workshop, laboratory or simulated environments, or interact with teachers using real-time video or web conference tools. Learn more
Campus | START DATES
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Duration | WORKLOAD
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STUDY MODE
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COST
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Toowoomba | Anytime | 1 year | Self-paced | Workplace | Full fee: $3,585 Subsidised: $2,560 Concession: $2,320 |
Courses delivered on campus may have a combination of online and classroom based learning. Students are expected to undertake additional personal study to complete the course requirements.
If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.
Learn more about university pathwaysNo matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what's right for you, get in touch. We're here to help.
This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.
If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.
There are no formal entry requirements for this course.
Enrol with TAFE Queensland you will need to be currently employed within the field of warehousing.
Students undertaking a High Risk Work (HRW) licence unit must have access to a forklift or order picker truck.
You may undertake training prior to the age of 18, but must be 18 years of age or above in order to undertake your formal assessment.
It is strongly recommended that prior to entering this course you have basic reading and writing skills.as you will be required to undertake a formal assessment, and assistance cannot be provided during this assessment.
You are responsible for meeting the minimum occupational health and safety requirements in practical classes. This includes the use of safety glasses, protective footwear with covered uppers, steel capped toes and non-slip soles to AS2210, leather gloves to AS2161, and hair protection. You should also wear 100% cotton drill industry-standard clothing.
If you fail to meet these minimum standards of dress, you will not be permitted entry into practical classes.
You may be eligible to apply to Workplace Health and Safety Queensland for a Forklift Licence and/or an Order Picker Licence on successful completion of High Risk Work (HRW) licence assessment (if you have completed the appropriate units).
Your High Risk Work (HRW) licence application (including Assessment Summary AS1) must be lodged online within 60 days of successfully completing the practical assessment. An application fee is payable at time of lodgement.
Following lodgement, enquiries regarding your application should be directed to Workplace Health and Safety Queensland.
Replacement Program
This program has been replaced by TLI20419 - Certificate II in Warehousing Operations, as of 11 June 2020. Please note: a 12 month transition period, from this date, applies to enable current students to complete their study. If required, enrolment will be transitioned into the replacement qualification.
Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.
Disclaimer
All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.
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If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.
Learn more about university pathways