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  • TLI21616

Certificate II in Warehousing Operations

At a glance

At a glance

Gain entry-level skills to set yourself on the path to a career in warehousing operations. This course will give you the basic knowledge required for a role as a storeperson in the warehousing industry.

JOB PROSPECTS
  • Warehouse Assistant
  • Postal Sorting Officer
  • Pallet Maker
  • Freight Handler
COURSE OUTCOME

TLI21616 Certificate II in Warehousing Operations

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Course overview

Course overview

Gain entry-level skills to set yourself on the path to a career in warehousing operations. This course will give you the basic knowledge required for a role as a storeperson in the warehousing industry. The high Australian dollar coupled with new automation and tracking technology has supported strong growth in this industry. There are expected to be more than 50,000 job openings in industry over the next five years.

You will develop key skills including how to package and receive goods, pick and process orders, and despatch and replenish stock. You will also learn how to apply chain of responsibility legislation, regulations, and workplace procedures in the warehousing industry. Industry experienced teachers will provide all the support you need to succeed,

This course will equip you with the skills required for a range of entry-level positions in the warehousing industry including freight handler, pallet maker, postal sorting officer and warehouse assistant. You can also continue with further study to advance your career.

Units

The successful achievement of this qualification requires you to complete all core and 13 elective units from the list below.

UNIT CODE UNIT NAME
TLIF0001
Apply chain of responsibility legislation, regulations and workplace procedures
TLIF1001
Follow work health and safety procedures
TLIL1001
Complete workplace orientation/induction procedures

Note: Not all electives are available at all campuses.

UNIT CODE UNIT NAME
TLIK2003
Apply keyboard skills
TLIA2011A
Package goods
TLIA2012
Pick and process orders
TLIA2013
Receive goods
TLIA2014
Use product knowledge to complete work operations
TLIA2020A
Replenish stock
TLIA2021
Despatch stock
TLIA2022
Participate in stocktakes
TLIA3017
Identify products and store to specifications
TLIB2001
Check and assess operational capabilities of equipment
TLID1002
Shift a load using manually-operated equipment
TLID2003
Handle dangerous goods/hazardous substances
TLID2004
Load and unload goods/cargo
TLID2010
Operate a forklift
TLIE2001A
Present routine workplace information
TLIE2007
Use communications systems
TLIE2008
Process workplace documentation
TLIF1002A
Conduct housekeeping activities
TLIF2006
Apply accident-emergency procedures
TLIG2007
Work in a socially diverse environment
TLII1002
Apply customer service skills
TLIJ2001
Apply quality procedures
TLIK2010
Use infotechnology devices in the workplace
TLIL2008A
Complete routine administrative tasks
TLILIC2001
Licence to operate a forklift truck
TLIU2012
Participate in environmentally sustainable work practices

Note: Not all electives are available at all campuses.

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Ways to study

Ways to study

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University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas will give you a full year of credit towards a degree with one of our partner universities.

Learn more about university pathways
  • James Cook University
  • University of Queensland
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland
Payment options

Payment options

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what's right for you, get in touch. We're here to help.

Money IconUpfront payment

This is the total cost of the course you need to pay when you enrol if you are not eligible for a subsidy or concession.

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Money IconPayment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

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Important Information
Important Information

Important Information


Entry requirements

There are no formal entry requirements for this course.

Selection criteria

Enrol with TAFE Queensland you will need to be currently employed within the field of warehousing. S

tudents undertaking a High Risk Work (HRW) licence unit must have access to a forklift or order picker truck. 

You may undertake training prior to the age of 18, but must be 18 years of age or above in order to undertake your formal assessment.

It is strongly recommended that prior to entering this course you have basic reading and writing skills.as you will be required to undertake a formal assessment, and assistance cannot be provided during this assessment.

Resources required

You are responsible for meeting the minimum occupational health and safety requirements in practical classes. This includes the use of safety glasses, protective footwear with covered uppers, steel capped toes and non-slip soles to AS2210, leather gloves to AS2161, and hair protection. You should also wear 100% cotton drill industry-standard clothing.

If you fail to meet these minimum standards of dress, you will not be permitted entry into practical classes.

Need to know

You may be eligible to apply to Workplace Health and Safety Queensland for a Forklift Licence and/or an Order Picker Licence on successful completion of High Risk Work (HRW) licence assessment (if you have completed the appropriate units).

Your High Risk Work (HRW) licence application (including Assessment Summary AS1) must be lodged online within 60 days of successfully completing the practical assessment. An application fee is payable at time of lodgement.

Following lodgement, enquiries regarding your application should be directed to Workplace Health and Safety Queensland.

Assessment Methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolments.

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How to apply

How to apply

Recognition of Prior Learning (RPL) and credit transfers


Fast track your way to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace or previous learning means less study time for you, and getting the paper to prove you're qualified a whole lot sooner. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

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Get started with TAFE Queensland

If you have read and understood the student rules, refund policy, understand your fees and payment options, have a Unique Student Identifier (USI) and checked you meet the entry requirements and selection criteria for this course, you're ready to get started.

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas will give you a full year of credit towards a degree with one of our partner universities.

Learn more about university pathways
  • James Cook University
  • University of Queensland
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland