Tessa Brown is TAFE Queensland Gold Coast’s award-winning Manager of the Educator Support Services Team. In October 2018 Tessa was awarded the AUSTAFE National Educational Leadership Award for her work as a leading educator coordinating the provision of a comprehensive range of support services to over three hundred teachers. The award is a fantastic recognition of Tessa’s great work and achievements in the Vocational Education and Training (VET) Sector.
Tessa’s leadership to enhance educational delivery and quality processes has been outstanding. Her passion and drive to positively influence educational delivery across TAFE Queensland continues to contribute to the VET Sector more broadly. Tessa consistently strives to balance the needs of educators, students and clients by providing creative, practical, and customised solutions to suit the needs of specific teaching teams.
Tessa acknowledged her team, her manager Lee Russell, and the amazing staff on the Gold Coast for her win.
“Individuals and teams shine and are recognised because of the support they receive from colleagues, and at TAFE Queensland we are proud of the way we support each other to make a real difference to so many,” said Tessa Brown.
Tessa joined TAFE Queensland in 2003 as an English as a Second Language teacher and has delivered training to a diverse range of second language learners including international students. Her focus is on the use of technology and contemporary delivery practices to engage learners and ensure quality educational outcomes.
She has been recognised at an international, national, state and local level for her expertise in VET and for her innovative approach to the use of technology. Tessa’s win demonstrates her expertise on the use of technology to enhance classroom delivery. Her current role includes leading a team of five educators to ensure quality educational standards are realised and the student experience is engaging and positive.
Tessa’s innovative approach to her work is evident in the many initiatives that she has implemented to support quality educational practices at TAFE Queensland. These include technology based solutions that support students and educators and evidence quality educational standards. Tessa has introduced the Qualification, Course, Educator and Student Orientation Hubs on the Learning Management System. These Hubs support the sharing of quality educational practices and facilitate access to a comprehensive range of data for both students and educators. As a result key information is readily accessible and best practice is supported.
In addition, Tessa has been instrumental in ensuring that the rollout of the Learning Management System across TAFE Queensland has consistently focussed on building the capability of the educators to engage the learners rather than simply building the educators’ understandings of the electronic system. This strong focus on pedagogy and the use of technology as a tool to enhance learning has resulted in highly satisfied students.
“My role is to work with the faculties to support the educators so they can demonstrate the quality educational practices required to meet the ASQA/Australian Skills Quality Authority Standards and maintain a strong focus on the full student experience,” Tessa Brown said.
“I thoroughly enjoy working across all the educational teams, both locally and state wide to achieve organisational goals.”
“My team and I like to challenge staff to think outside the box and find innovative solutions to everyday challenges.”
TAFE Queensland Gold Coast General Manager Karen Dickinson said educator support staff play an integral role in training the teams and preparing them to deliver a great learning experience
“Staff like Tessa Brown are the lifeblood of our organisation,” Karen Dickinson said.
“Tessa assists every team to deliver the best possible student experience using innovative digital solutions.”
“Solution-orientated, Tessa’s hard work and dedication have paid off. She made a significant contribution to TAFE Queensland Gold Coast achieving a 90.7% student satisfaction outcome in the most recent student satisfaction survey,” she said.