Australia's tourism and hospitality industry has been doing it tough this year. The impacts of fires, floods, and now COVID-19 have hurt both rural communities and urban centres alike. But in the wake of the COVID-10 pandemic, what has become clear is Australian's love of exploring their own backyard and supporting local businesses.
In recognition of the critical role these industries will play in Australia's economic recovery, experienced tourism and hospitality professionals can now have their existing skills and experience recognised for free. With many Australians already planning their dream holiday as restrictions continue to ease, there's never been a better time to enhance your career prospects by getting your existing skills assessed and formally recognised.
TAFE Queensland's free Recognition of Prior Learning (RPL) program is allowing experienced tourism and hospitality workers to have their years of skills and experience recognised. This process allows eligible Queenslanders to get formally recognised for the skills you already have at no cost. What's even better is that any gap training required to complete the qualification is also fully funded under the program.
Whatever your goal, this is a genuine opportunity to give your career a boost. Getting recognition for the skills and experience you’ve gained on the job means less study time for you while increasing your future job prospects and earning potential.
A number of courses in tourism, hospitality, business and events are available through this program including:
Certificate III in Tourism (SIT30116)
This course includes key tourism skills including customer service, providing visitor information, preparing and delivering commentaries, completing financial transactions, and showing cultural sensitivity.
Certificate III in Travel (SIT30216)
This course covers how to provide advice on domestic and international destinations, process travel-related documentation, prepare quotes, use reservation software, and show cultural and social sensitivities.
Certificate III in Events (SIT30516)
This course includes foundation skills and knowledge to provide event staging support, operate reservation software and operating systems, and prepare quotes.
Certificate III in Hospitality (SIT30616)
This course covers how to work effectively in the hospitality industry, cultural awareness, the lost art of real customer service, and how to coach others in job skills.
Diploma of Travel and Tourism Management (SIT50116)
This course includes topics on managing budgets, leading and managing people, planning e-marketing strategies, and selling tourism products and services.
Diploma of Event Management (SIT50316)
The course covers how to lead and manage people, coordinate marketing activities, creatively collaborate, and manage financial budgets.
Diploma of Hospitality Management (SIT50416)
This course covers managerial skills including rostering, budgeting, marketing, and people management as well as customer service skills including how to operate a bar and prepare espresso coffee.
Certificate III in Business Administration (BSB30415)
This course covers a range of essential business skills including computer technology, organisation skills, spreadsheets, payroll processing, and accounts payable and receivable.
Diploma of Leadership & Management (BSB51918)
This course includes key leadership skills including how to use emotional intelligence to maximise team outcomes and how to develop an operational plan to facilitate effective workplace practices.
The FREE RPL program is available to eligible Queenslanders at no cost. The program is fully funded by the Queensland Government, through the Department of Employment, Small Business and Training. The program is part of the Queensland Government’s $500 million Workplace Assistance Package — designed to help the economy get back-on-track.
Places for this funding are limited so get your application in today to take advantage of this great opportunity. Register now to find out how TAFE Queensland's FREE RPL program can help you get recognised for the skills you already have.