Jamie Alexander won awards as nail technician. When she would work on her clients' nails, she would often find herself also listening to their challenges.

Her ability to listen and keen interest in helping others lead to her exploring courses in counselling, bringing her to TAFE Queensland to complete a Diploma of Counselling (CHC51015).

“After completing my counselling diploma, I volunteered at the Centre Against Domestic Abuse, and loved it so much that I decided I wanted to pivot towards family violence intervention,” says Jamie.

“I’d heard good things about the Diploma of Child, Youth and Family Intervention (CHC50313), knew the teachers were great and knew where I wanted to take my career so I enrolled without hesitation.”

Having studied with TAFE Queensland before and had a great experience, Jamie knew what to expect. From how the classes were run to student placements and the roles available after graduation, she knew she couldn’t get the level of education anywhere else.

“Our teacher, Deb, has an amazing way of explaining what we’re learning. She explains the theory, breaks it down and puts it into practical terms. We also have amazing class discussions so everyone comes away understanding it.”

Jamie credits the combination of Deb’s teaching and tireless work in the human services sector with preparing students for life in the community, working with vulnerable children and families.

“Deb has built a really good network here is so well connected to community organisations in Moreton Bay that she matches us with the organisations we’re best suited to,” continues Jamie.

“She also fosters strong relationships with industry people so when we start working in the community, we already know key people. For example, while studying I’ve sat on the Local Level Alliance and Child Protection Week committee meetings to get more insights.”

There is also an emphasis on students forming strong relationships as classmates and keeping in contact after graduation, so years down the track they can contact each other to better help the community.

After graduating, Jamie will begin working in the Moreton Bay community and hopes to eventually study a Bachelors of Human Services and become a case manager – a clear career path that she’s aiming for thanks to TAFE Queensland’s help.

“Growing up, I didn’t know what I wanted to do and I tried a lot of different things, but this is definitely where I want to be.

“Through studying this diploma I have the best possible foundation of knowledge and personal resilience to go into the community and help after graduation,” concludes Jamie.


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