International - TAFE Queensland

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International

This page is dedicated to policies that apply only to international students, to help you understand your specific responsibilities.

Along with these policies you will also need refer to the other Student Policies pages to understand your full responsibilities as a TAFE Queensland student, and to access administrative processes and useful forms or links.

International Student Attendance Monitoring

Attendance Requirements

What You Need to Know

Attendance Rules:

As an international student on a student visa you must attend at least 80% of the scheduled course contact hours.

If you don't maintain an attendance of 80%, TAFE Queensland is obligated to report the matter to the Department of Immigration and Border Protection for further action.

Attendance Calculation Methods:

Attendance is calculated by:

The number of recorded hourly absences in all compulsory activities over a period of:

  1. The number of recorded hourly absences in all compulsory activities over a period of:
    • A study period (for formal program enrolments);
    • An enrolment for ELICOS studies;
  2. Deducted from the total scheduled contact hours for the study period/enrolment; and
  3. Converted to a percentage attendance rate.

If you are more than 15 minutes late, absence will be recorded as an hour late.

If you are absent due to illness and is supported by a medical certificate, it will still be counted as an absence for the purpose of calculating your attendance. You will need to retain your medical certificate in case of an internal appeal.

If you have received an approval for a deferral, suspension of study, academic acceleration, or ELICOS approved leave will not be included in absence calculations.

* Please note: If you are intending to take leave you must complete and submit an Application for Leave - ELICOS (PDF, 550KB) form within a minimum of 2 weeks prior to the requested leave date.

Monitoring of Attendance

What You Need to Know

TAFE Queensland will monitor your attendance.

If you are having attendance issues, TAFE Queensland will send you a warning letter to let you know that you are behind in your attendance.

These warning letters are sent to you at the following points:

  1. If your attendance drops to 90% (Warning Letter 1);
  2. If your attendance drops below 85% (Warning Letter 2);
  3. or If you have had 5 days consecutive absences (Warning Letter 3).

If you receive one of these warning letters you will been offered support services to help improve your attendance.

Formally Addressing Attendance Issues

What You Need to Know

If your attendance rate is 80% or below after receiving two warning letters, a Notice of Intent to Report will be issued, which outlines:

  1. The notice of intent to report your attendance to the Department of Immigration and Border Protection; and
  2. Your right to apply for an internal appeal of the decision within 20 working days from the date outlined in the Notice of Intent to Report.

If you do not access the internal appeals process within the 20 working day period or withdraw from TAFE Queensland, then TAFE Queensland will report you to the Department of Immigration and Border Protection for further action.

Appeals

What You Need to Know

Internal Appeal:

If you feel that TAFE Queensland's decision to report you for not meeting attendance requirements is unfair, you have a right to ask for an internal appeal of the decision.

Your request for an internal appeal must be on the basis of the way in which the decision was reached by TAFE Queensland, and include:

  • The grounds for the appeal;
  • A statement on the circumstances that you believe affected your attendance rate; and
  • Any supporting documentation.

If you are asking for an internal appeal, it must be made in writing, and submitted within 5 business days of receiving the Notice of Intent to Report. To obtain the relevant form please make contact with the International Student Support Officer.

TAFE Queensland will then consider the matter and respond to you within 20 business days.

You will still be enrolled with TAFE Queensland during the internal appeal process.

External Appeals:

If you are still dissatisfied with the decision, you may have the right have the right to take the matter to the Queensland Ombudsman for an external appeal.

Evidence of your submission to the Queensland Ombudsman must be provided to TAFE Queensland within 5 days of the internal appeal decision notice.

If you do not provide evidence of your external appeal you will be withdrawn from TAFE Queensland, and your withdrawal will be reported to the Department of Education and the Department of Immigration and Border Protection.

You will still be enrolled with TAFE Queensland during the external appeal process.

Useful forms

Application for Leave - ELICOS (PDF, 550KB)

Further information

If you need further information talk to your TAFE Queensland region.

Transfer Between Registered Providers

Transferring from another Provider to TAFE Queensland

What You Need to Know

If you are enrolled with another provider and have not completed your first 6 calendar months of study, you must complete an application to enrol with TAFE Queensland via the International Student Application Form when seeking to transfer to TAFE Queensland.

If TAFE Queensland accepts your application, you will be issued with a Letter of Offer. The Letter of Offer may include some conditions applied to your admission, including:

  1. A Letter of Release from the other provider;
  2. Any evidence of study arrangements with another provider that will affect your enrolment with TAFE Queensland;
  3. Any evidence that the other provider or the program in which you were enrolled has ceased to be registered;
  4. Any evidence that the other provider has had a sanction imposed on its registration; and
  5. Any evidence that a government sponsor considers the change to be in your best interest.

Transferring from TAFE Queensland to another Provider

What You Need to Know

If you are enrolled with TAFE Queensland and have not completed your first 6 calendar months of study, you must submit a Transfer between Registered Providers - International Student form(PDF, 58KB), and submit to TAFE Queensland via your region's International team or via email at Admin.TQI@tafe.qld.edu.au.

Your transfer request must be accompanied by a valid Letter of Offer from the other provider.

If you are under 18 years of age and are not being cared for in Australia by a parent or legal guardian, your application must also include:

  1. Written confirmation of responsibility for your accommodation, support, and welfare arrangements; and
  2. Written confirmation from a parent or legal guardian that they support the transfer.

If you are enrolled with TAFE Queensland you should still continue with your attendance and assessment until the outcome of the transfer request is communicated to you.

TAFE Queensland will provide you with notification of your transfer request outcome within 10 business days of your application and all required information being received.

Transfer Request Rules

What You Need to Know

The circumstances where a transfer may be granted by TAFE Queensland prior to you completing 6 calendar months of your principal course of study include:

  1. You can provide evidence that your reasonable expectations about the current course are not being met;
  2. You can demonstrate that you experiencing a threat to your physical or mental health or safety, and that this will be alleviated through a transfer;
  3. You can demonstrate compassionate or compelling circumstances which mean you have to transfer to another provider;
  4. A government sponsor considers a transfer to be in your best interests; and
  5. You can demonstrate that you are not coping in the program, despite having undertaken an individualised intervention strategy.

Circumstances where a transfer may not be granted prior to you completing 6 calendar months of your principal course of study include:

  1. You have changed your mind about your program of study;
  2. The transfer may jeopardise your progression through a package of courses;
  3. TAFE Queensland believes that you have made decisions regarding accommodation, employment, or travel that are not aligned with the requirements of your course;
  4. You are experiencing a course scheduling conflict with personal, work, or other non-study commitments;
  5. You do not have a valid enrolment offer from another CRICOS registered provider;
  6. You have outstanding fees for the current study period;
  7. You are under the age of 18 and do not have written consent of your parent or legal guardian; and
  8. TAFE Queensland believes that a transfer will be detrimental to you.

Circumstances that may be considered as detrimental to you include:

  1. You have not accessed support services available for assistance with study or personal issues;
  2. You have been issued with a Formal Letter of Intent to Report (e.g. for outstanding fees, academic progression, or student misbehaviour); and
  3. You are trying to avoid being reported to the Department of Immigration and Border Protection (DIBP) for failure to meet any of TAFE Queensland's requirements.

Appeals

What You Need to Know

Internal Appeal:

If you feel that TAFE Queensland's decision about your transfer request is unfair, you have a right to ask for an internal appeal of the decision.

Your request for an internal appeal must be on the basis of the way in which the decision was reached by TAFE Queensland, and include:

  1. The grounds for the appeal; and
  2. Any supporting documentation.

If you are asking for an internal appeal, it must be made in writing using the form provided to you, and be submitted within 10 business days of receiving the notification of your transfer request outcome from TAFE Queensland.

TAFE Queensland will then consider the matter and respond to you within 20 business days.

External Appeals:

If you are still dissatisfied with the decision, you may have the right to take the matter to the Queensland Ombudsman for an external appeal.

Useful forms

International Student Application Form

Transfer between Registered Providers - International Student form(PDF, 58KB)

Further information

If you need further information talk to your TAFE Queensland region.

Care Arrangements For International Students Under The Age Of 18

Care Arrangement Options

What You Need to Know

If you are an international student under the age of 18 you are required to meet one of the following accommodation and welfare requirements:

  • Option 1: Living with a parent/guardian;
  • Option 2: Living with a suitable relative; or
  • Option 3: Living with an approved homestay provider.

To identify your care arrangements, you will need to complete a Care Arrangements for Students under the Age of 18 Form.

Approval of Care Arrangements

What You Need to Know

Parent/Guardian as the Primary Care Giver:

If you have nominated:

  • Option 1: Living with a parent/guardian;
  • Option 2: Living with a suitable relative; or
  • A non-approved homestay provider

your welfare will be managed by your parent/guardian as the nominated primary care-giver.

TAFE Queensland as the Primary Care-Giver:

If you have nominated:

  • Option 3: Living with an approved homestay provider

and it is approved by TAFE Queensland, TAFE Queensland will be your primary care-giver for the nominated period (which is up to 7 days prior to and after the dates of your enrolment) of your enrolment.

If you would like TAFE Queensland to be your primary care-giver outside of this period, you will need to request this in writing to TAFE Queensland by email to Admissions.TQI@tafe.qld.edu.au.

Requests to Travel or be Absent from Approved Care Arrangements

What You Need to Know

If you wish to travel or be absent from your approved care arrangement, you must complete the Application to Travel or be Absent from Approved Care Arrangements Form, and submit the form to your International Student Support Advisor (either in person or by email to Admin.TQI@tafe.qld.edu.au).

The form must be submitted at least two weeks prior to your travel or absence, and be:

  1. Signed/dated by your parent/guardian, approving the absence; and
  2. Submitted with an appropriate travel Itinerary/travel documentation (if applicable).

Change in Care Arrangements

What You Need to Know

If after arriving in Australia you wish to change your care arrangements, you will need to first receive approval from TAFE Queensland.

To do this you must submit a Care Arrangements for Students under the Age of 18 Form to your International Student Support Advisor (either in person or by email to Admin.TQI@tafe.qld.edu.au).

TAFE Queensland will advise you of its decision about your application, and if approved facilitate the administrative activities required for the change in care arrangements.

After Hours Care

What You Need to Know

If you need assistance with accommodation or your welfare after standard business hours you can contact TAFE Queensland's Student Assistance Line on 1800 644 044.

Useful Forms

Care Arrangements for Students under the Age of 18 Form

Application to Travel or be Absent from Approved Care Arrangements Form

Further Information

If you need further information talk to your TAFE Queensland region.

International Student Deferrals, Suspensions, Withdrawals, And Cancellations Of Enrolment

Student Initiated Deferral, Suspension of Studies, and Withdrawal Applications

What You Need to Know

Deferrals:

TAFE Queensland will consider an application for deferral when:

  1. The grounds for the application are of a compassionate or compelling nature;
  2. The application is for a maximum of 6 months or 1 semester, whichever is greater; and
  3. The application is made two weeks prior to your commencement date as indicated on the Electronic Confirmation of Enrolment (or 5 days prior to your commencement date if it is because of a visa delay).

Suspension of Studies:

TAFE Queensland will consider an application for suspension of studies when:

  1. The grounds for the application are of a compassionate or compelling nature;
  2. The application is for a maximum of 6 months or 1 semester, whichever is greater; and
  3. The application is made two weeks prior to the requested suspension of studies commencement date.

Withdrawals:

TAFE Queensland will consider all applications for student withdrawals.

Application Process

What You Need to Know

Deferrals:

All applications for deferral must be submitted using the International Student Application to Defer or Suspend Enrolment Form to TAFE Queensland International via email to Admissions.TQI@tafe.qld.edu.au.

Documentary evidence should be provided to support your application.

Suspension of Studies:

All applications for suspension of studies must be submitted using the International Student Application to Defer or Suspend Enrolment Form to the regional International Officer in person or to TAFE Queensland International via email to Admin.TQI@tafe.qld.edu.au.

Documentary evidence should be provided to support your application.

You must continue attending class until receiving a decision on your application.

Withdrawals:

All applications for withdrawal must be submitted using the International Student Program Withdrawal Form to the regional International Officer in person or to TAFE Queensland International via email to Admin.TQI@tafe.qld.edu.au.

All applications for withdrawal must be submitted with the following evidence:

  1. If you are leaving the country - a flight ticket and receipt of payment; and
  2. If you are transferring to another provider - a copy of a Letter of Offer. If you have not completed 6 calendar months of the principal program of study must apply to transfer to another provider (see the Transfer between Registered Providers Student Policies page).

Feedback on Decisions

What You Need to Know

TAFE Queensland will advise you of its decision in writing within 20 business days, and if approved facilitate the administrative activities required for a change in your enrolment, including:

  1. Communication with the Department of Immigration and Border Protection;
  2. Impact on your student visa and your stay in Australia;
  3. If applicable a revised Letter of Offer and Electronic Confirmation of Enrolment; and
  4. Any fees associated with your change in enrolment, under the Student Fee Schedule.

Note: If you receive a Notice of Intent to Report for any reason (e.g. for a TAFE Queensland initiated suspension or cancellation of enrolment) prior to the withdrawal and have not accessed an internal appeal, the process of reporting to the Department of Immigration and Border Protection will continue.

Appeals

What You Need to Know

Internal Appeal:

If you feel that TAFE Queensland’s decision on your application for deferral or suspension of studies is unfair, you have a right to ask for an internal appeal of the decision.

If you are asking for an internal appeal, it must be made in writing and submitted within 10 business days of receiving the decision outcome notice. To obtain the relevant form please make contact with the International Student Support Officer.

TAFE Queensland will then consider the matter and respond to you within 20 business days.

In cases of suspension of studies applications, if you were enrolled prior to applying for an internal appeal you must continue to attend and participate in scheduled classes until you receive a decision on your appeal.

External Appeals:

If you are still dissatisfied with the decision, you have the right have the right to take the matter to the Queensland Ombudsman for an external appeal.

TAFE Queensland Initiated Suspensions and Cancellation of Enrolment Rules

What You Need to Know

TAFE Queensland may suspend or cancel the enrolment of a student on the grounds of:

  1. Unsatisfactory attendance;
  2. Unsatisfactory academic progression, including:
    1. Non-commencement of studies. This action is considered to constitute a passive withdrawal and your enrolment will be cancelled
    2. Failing to return to studies after an approved semester break, suspension of studies, or holiday without notifying TAFE Queensland. This action is considered to constitute a passive withdrawal and your enrolment will be cancelled;
    3. If you are under-enrolling (taking less than a normal load without good reason) despite advice from TAFE Queensland;
    4. If you have a rejected application for deferral or suspension of studies, but cease to continue participation;
  3. Academic and Non-Academic misconduct;
  4. Non-payment of Tuition fees; and
  5. Where it becomes evident that you have behaved improperly or provided false documentation as part of the application and enrolment process.

Feedback on Decisions

What You Need to Know

In most instances, the regional International Officer will notify you via a Notice of Intent to Report letter 20 days prior to the intended suspension or cancellation of enrolment.

TAFE Queensland will also facilitate the administrative activities required for a change in your enrolment, including:

  1. Communication with the Department of Immigration and Border Protection;
  2. Impact on your student visa and your stay in Australia;
  3. Any fees associated with your change in enrolment; and
  4. In cases of student under the age of 18, monitoring your care arrangements until other suitable arrangements are made.

Appeals

What You Need to Know

TAFE Queensland will manage appeals for suspensions and cancellations and enrolment under the:

If your cancellation of enrolment is a result of breaching your student visa conditions (attendance or progress) evidence of your external appeal submission to the Queensland Ombudsman must be provided to TAFE Queensland within 5 days of the internal appeal decision notice.

You will still be enrolled with TAFE Queensland during the external appeal process.

If you do not provide evidence of your external appeal you will be withdrawn from TAFE Queensland, and your withdrawal will be reported to the Department of Education and the Department of Immigration and Border Protection.

Useful Forms

International Student Application to Defer or Suspend Enrolment Form

International Student Program Withdrawal Form

Further Information

If you need further information talk to your TAFE Queensland region.