CHCSS00123

Dementia Support

Accredited Skill Set

Add to your existing skill set and learn how to support and improve the quality of life for people living with dementia.

Apply now

STUDY LOCATIONS Greater Brisbane Darling Downs and South West North Queensland

WAYS TO STUDY On campus Online Apprenticeships and traineeships

NEXT INTAKE Start date: 27 Jan 2026 Duration: 10 weeks View all intakes

WHAT YOU'LL PAY

Fee-Free TAFE

Full Fee

$1,245

Course overview

Add to your existing skill set and learn how to support and improve the quality of life of people living with dementia. This skill set may be useful across a number of industries including community services and health care.

In this skill set you will develop an understanding of dementia, symptoms, types of dementia, behaviours of concern, and suitable activities for mental stimulation. You will also learn how to support people living with dementia, respond effectively, and develop strategies to address their unique needs.

Successful completion of this skill set will give you a foundation for further study and will expand your job prospects in the health and community services sectors.

Course outcome:

Statement of Attainment

Fee-Free TAFE

The career of your dreams is within reach thanks to Fee-Free TAFE. Focus on your studies, not your finances and seize your opportunity to get job ready with the industry-relevant skills employers are looking for (eligibility criteria apply). Learn more

What you will study

The successful achievement of this skill set requires you to complete all core units listed below. You will also be required to undertake 40 hours of vocational placement in an approved setting.

UNIT CODE
UNIT NAME

UNIT CODE
CHCAGE011

Provide support to people living with dementia

UNIT CODE :
CHCAGE011

Unit description :
This unit describes the performance outcomes, skills and knowledge required to provide person-centred care and support to people living with dementia. It involves following an established individualised plan.
UNIT NAME
Provide support to people living with dementia

UNIT CODE
CHCCCS044

Follow established person-centred behaviour supports

UNIT CODE :
CHCCCS044

Unit description :
This unit describes the performance outcomes, skills and knowledge required to implement behaviour support strategies outlined in an individualised behaviour support plan for a person receiving care or support.
UNIT NAME
Follow established person-centred behaviour supports

Ways to study

Choose your study location

On campus with some online

You’ll primarily learn face to face with a teacher in one of our learning spaces such as a classroom or simulated workplace environment. Some of your training may also take place via video or Zoom. Learn more
View comparison chart

On campus with some online

You’ll primarily learn face to face with a teacher in one of our learning spaces such as a classroom or simulated workplace environment. Some of your training may also take place via video or Zoom. Learn more
View comparison chart

On campus with some online

You’ll primarily learn face to face with a teacher in one of our learning spaces such as a classroom or simulated workplace environment. Some of your training may also take place via video or Zoom. Learn more
View comparison chart

CAMPUS	STUDY MODE	START DATE	DURATION	WORKLOAD	WHAT YOU'LL PAY
Springfield	On campus with some online	08 May 2026	10 weeks	Part time 5 x 1 day workshops on campus plus placement	Fee-Free TAFE: $0 Fee-Free TAFE is a government initiative covering some or all of your course fees for eligible students. Learn more Full fee: $1,245 This is the total course fee. Read more about student loans and payment plans. More Apply
Springfield On campus with some online Online Time How much of the course will be delivered online. 20% On Campus Time 80% START DATE The date the course starts. Apply early as intakes fill up quickly. 08 May 2026 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 10 weeks The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Part time 5 x 1 day workshops on campus plus placement The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY Fee-Free TAFE: $0 Fee-Free TAFE is a government initiative covering some or all of your course fees for eligible students. Learn more Full fee: $1,245 This is the total course fee. Read more about student loans and payment plans. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus and vocational placement The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply

CAMPUS	STUDY MODE	START DATE	DURATION	WORKLOAD	WHAT YOU'LL PAY
Toowoomba	On campus with some online	04 Sep 2026	10 weeks	Part time 5 x 1 day workshops on campus plus placement	Fee-Free TAFE: $0 Fee-Free TAFE is a government initiative covering some or all of your course fees for eligible students. Learn more Full fee: $1,245 This is the total course fee. Read more about student loans and payment plans. More Apply
Toowoomba On campus with some online Online Time How much of the course will be delivered online. 20% On Campus Time 80% START DATE The date the course starts. Apply early as intakes fill up quickly. 04 Sep 2026 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 10 weeks The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Part time 5 x 1 day workshops on campus plus placement The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY Fee-Free TAFE: $0 Fee-Free TAFE is a government initiative covering some or all of your course fees for eligible students. Learn more Full fee: $1,245 This is the total course fee. Read more about student loans and payment plans. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus and vocational placement The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply

CAMPUS	STUDY MODE	START DATE	DURATION	WORKLOAD	WHAT YOU'LL PAY
Cairns	On campus with some online	15 Jun 2026	10 weeks	Part time 5 days per week including practical day	Fee-Free TAFE: $0 Fee-Free TAFE is a government initiative covering some or all of your course fees for eligible students. Learn more Full fee: $1,245 This is the total course fee. Read more about student loans and payment plans. More Apply
Cairns On campus with some online Online Time How much of the course will be delivered online. 20% On Campus Time 80% START DATE The date the course starts. Apply early as intakes fill up quickly. 15 Jun 2026 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 10 weeks The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Part time 5 days per week including practical day The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY Fee-Free TAFE: $0 Fee-Free TAFE is a government initiative covering some or all of your course fees for eligible students. Learn more Full fee: $1,245 This is the total course fee. Read more about student loans and payment plans. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus and vocational placement The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply
Townsville - Pimlico	On campus with some online	15 Jun 2026	10 weeks	Part time 5 days per week including practical day	Fee-Free TAFE: $0 Fee-Free TAFE is a government initiative covering some or all of your course fees for eligible students. Learn more Full fee: $1,245 This is the total course fee. Read more about student loans and payment plans. More Apply
Townsville - Pimlico On campus with some online Online Time How much of the course will be delivered online. 20% On Campus Time 80% START DATE The date the course starts. Apply early as intakes fill up quickly. 15 Jun 2026 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 10 weeks The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Part time 5 days per week including practical day The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY Fee-Free TAFE: $0 Fee-Free TAFE is a government initiative covering some or all of your course fees for eligible students. Learn more Full fee: $1,245 This is the total course fee. Read more about student loans and payment plans. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus and vocational placement The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply

Choose your study location

Online with on campus practical training

Your course is primarily online and you may interact with your teachers and other students using Zoom. You will also need to come in to campus to complete some practical learning and assessment. Learn more
Online virtual classroom

You will study online however your classes will be delivered in real time via a scheduled timetable. You will interact with your teachers and other students using programs like Zoom. Learn more
View comparison chart

STUDY MODE	START DATE	DURATION	WORKLOAD	WHAT YOU'LL PAY
Online virtual classroom	27 Jan 2026	10 weeks	Part time 1 x Zoom Session per week 1:00pm - 4:00pm Tuesday	Fee-Free TAFE: $0 Fee-Free TAFE is a government initiative covering some or all of your course fees for eligible students. Learn more Full fee: $1,245 This is the total course fee. Read more about student loans and payment plans. More Apply
Online virtual classroom Online Time How much of the course will be delivered online. 100% On Campus Time 0% START DATE The date the course starts. Apply early as intakes fill up quickly. 27 Jan 2026 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 10 weeks The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Part time 1 x Zoom Session per week 1:00pm - 4:00pm Tuesday The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY Fee-Free TAFE: $0 Fee-Free TAFE is a government initiative covering some or all of your course fees for eligible students. Learn more Full fee: $1,245 This is the total course fee. Read more about student loans and payment plans. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). Yes Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply
Online with on campus practical training (Cairns)	02 Feb 2026	10 weeks	Part time 2 x Zoom classes and on campus 1 day per week	Fee-Free TAFE: $0 Fee-Free TAFE is a government initiative covering some or all of your course fees for eligible students. Learn more Full fee: $1,245 This is the total course fee. Read more about student loans and payment plans. More Apply
Online with on campus practical training (Cairns) Online Time How much of the course will be delivered online. 80% On Campus Time 20% START DATE The date the course starts. Apply early as intakes fill up quickly. 02 Feb 2026 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 10 weeks The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Part time 2 x Zoom classes and on campus 1 day per week The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY Fee-Free TAFE: $0 Fee-Free TAFE is a government initiative covering some or all of your course fees for eligible students. Learn more Full fee: $1,245 This is the total course fee. Read more about student loans and payment plans. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus and vocational placement The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply
Online with on campus practical training (Townsville - Pimlico)	02 Feb 2026	10 weeks	Part time 2 x Zoom classes and on campus 1 day per week	Fee-Free TAFE: $0 Fee-Free TAFE is a government initiative covering some or all of your course fees for eligible students. Learn more Full fee: $1,245 This is the total course fee. Read more about student loans and payment plans. More Apply
Online with on campus practical training (Townsville - Pimlico) Online Time How much of the course will be delivered online. 80% On Campus Time 20% START DATE The date the course starts. Apply early as intakes fill up quickly. 02 Feb 2026 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 10 weeks The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Part time 2 x Zoom classes and on campus 1 day per week The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY Fee-Free TAFE: $0 Fee-Free TAFE is a government initiative covering some or all of your course fees for eligible students. Learn more Full fee: $1,245 This is the total course fee. Read more about student loans and payment plans. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus and vocational placement The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply
Online with on campus practical training (Cairns)	27 Apr 2026	10 weeks	Part time 2 x Zoom classes and on campus 1 day per week	Fee-Free TAFE: $0 Fee-Free TAFE is a government initiative covering some or all of your course fees for eligible students. Learn more Full fee: $1,245 This is the total course fee. Read more about student loans and payment plans. More Apply
Online with on campus practical training (Cairns) Online Time How much of the course will be delivered online. 80% On Campus Time 20% START DATE The date the course starts. Apply early as intakes fill up quickly. 27 Apr 2026 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 10 weeks The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Part time 2 x Zoom classes and on campus 1 day per week The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY Fee-Free TAFE: $0 Fee-Free TAFE is a government initiative covering some or all of your course fees for eligible students. Learn more Full fee: $1,245 This is the total course fee. Read more about student loans and payment plans. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus and vocational placement The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply
Online with on campus practical training (Townsville - Pimlico)	27 Apr 2026	10 weeks	Part time 2 x Zoom classes and on campus 1 day per week	Fee-Free TAFE: $0 Fee-Free TAFE is a government initiative covering some or all of your course fees for eligible students. Learn more Full fee: $1,245 This is the total course fee. Read more about student loans and payment plans. More Apply
Online with on campus practical training (Townsville - Pimlico) Online Time How much of the course will be delivered online. 80% On Campus Time 20% START DATE The date the course starts. Apply early as intakes fill up quickly. 27 Apr 2026 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 10 weeks The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Part time 2 x Zoom classes and on campus 1 day per week The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY Fee-Free TAFE: $0 Fee-Free TAFE is a government initiative covering some or all of your course fees for eligible students. Learn more Full fee: $1,245 This is the total course fee. Read more about student loans and payment plans. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus and vocational placement The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply

Choose your study location

CAMPUS	APPRENTICESHIP / TRAINEESHIPS	DELIVERY MODE
Townsville - Pimlico	Traineeship	WORKPLACE Workplace	DROP IN DAYS Drop in days	BLOCK TRAINING Block training	DAY RELEASE Day release	MOBILE VAN Mobile van	Online Online

Studying on campus is a great way to enjoy the benefits of face-to-face education in a way that is far removed from a typical school. No matter which campus you choose, you know that you will be learning in an adult environment where you will be respected and nurtured. Attend a campus to learn face-to-face with a teacher in one of our learning spaces; such as a classroom, workshop, laboratory or simulated environments, or interact with teachers using real-time video or web conference tools. Learn more

Courses delivered on campus may have a combination of online and classroom based learning. Students are expected to undertake additional personal study to complete the course requirements.

You will be able to access your learning materials 24 hours a day, seven days a week, from the first day of your study period for the relevant units of competency. You must be enrolled to access your learning materials.

Online self-directed study allows you to enjoy the freedom and flexibility of choosing when and where you study. Direct your own learning with all your study materials online, allowing you to manage your own workload and fit your studies around your lifestyle. Learn more

Online virtual classroom study allows you to enjoy the freedom of choosing where you study, with no on-campus commitments. Virtual classes are delivered online, to a scheduled timetable, allowing you to interact with fellow students and high-quality educators from the comfort of a location that best suits you. You will be expected to undertake additional self-directed study in order to complete the course requirements. Learn more

Online with on campus practical allows you to enjoy the freedom and flexibility of choosing when and where you study to complete the online component of your course followed up by a scheduled practical component on campus.

At TAFE Queensland, we understand that employers need options and flexibility in employee training. We are committed to delivering the flexible training plans you need to get the job done. Choose from workplace training, block training, drop in days, mobile training, day release, online or a mix of all these options. Learn more

You must already be employed to enrol as an apprentice or trainee with TAFE Queensland. Speak to your employer about choosing TAFE Queensland as your Supervising Registered Training Organisation (SRTO).

Costs:

Eligible apprentices and trainees that meet the Queensland state funding requirements will be charged a set fee per nominal hour. These fees are calculated at a regulated rate of $1.60 per nominal hour. Concession rates apply for students who hold a current Health Care Card or who identify as Aboriginal or Torres Strait Islander.

Non-funded apprentices and trainees will be charged a fee for service cost. These will be confirmed prior to the commencement of training.
Information regarding costs will be outlined on the agreed training plan, which will be provided to the employer and apprentice or trainee at time of induction.

Download Brochure

Dementia Support (CHCSS00123)

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Dementia Support

COURSE CODE: CHCSS00123

Payment Options

How can I pay for this course?

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help.

Payment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

Learn more

Upfront payment

This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.

Learn more

Entry requirements

Selection criteria

To enrol into this course, you must meet the following entry requirements:

hold a qualification at Certificate III level or higher in Community Services, Health or a related field; or
have skills and knowledge equivalent to the qualification requirement validated through a recognition of prior learning process
and
work in a care or support role

It is also recommended that you have sound literacy and numeracy skills.

Resources required

It is recommended that you have access to a reliable internet connection to access TAFE Queensland's online learning system Connect, and a computer with up-to-date software, including Microsoft Office and Adobe Acrobat Reader. This equipment and software is available for use at all TAFE Queensland locations.

You will also require a valid email address, personal stationery (pen and paper), and are required to wear closed-in, non-slip soled shoes when at TAFE.

Placement

You will be required to complete a minimum of 40 hours of industry experience spread across the duration of your study. This may be in the context of paid work, or as a student in a formal vocational placement.

Vaccination requirements
Vaccinations may be required by the owner or operator of the facility providing your placement.
These requirements will be provided to the student, prior to arrangements being made for the completion of vocational placement.

Important information

Those students who have a medical contraindication may be unable to complete the vocational placement component of their course. This means you may not be able to meet all of the requirements of your course and may not be able to graduate or receive your qualification.

How to apply

Direct application

If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online.

Course disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees, available subsidies, and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

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Certificate III in Individual Support

Ageing and Disability

Careers

Aged Care Worker
Respite Care Worker
Personal Care Giver
Disability Services Worker
Direct Care Worker
Home Help Worker
Personal Care Worker
Support Worker

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Next Start : 12 Nov 2025

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Dementia Support

Accredited Skill Set

Course overview

Course outcome:

Fee-Free TAFE

Core units

Springfield

Toowoomba

Cairns

Townsville - Pimlico

Download Brochure

Ask a question

Dementia Support

Payment Options

How can I pay for this course?

Payment plan

Upfront payment

Entry requirements

Selection criteria

Resources required

Placement

Important information

How to apply

Direct application

Course disclaimer

Related courses

Certificate III in Individual Support

Careers

Certificate III in Individual Support

Careers

Certificate III in Individual Support

Careers