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Training pathways in community services with TAFE Queensland and Gateway to Training
TAFE Queensland, in partnership with Gateway to Training, is proud to deliver a number of courses to students in Southern Queensland. This program provides high‑quality, nationally recognised training designed to support students interested in making a positive difference in their communities.
Expanding access to community services training for regional learners
Applications are now open for the Certificate III in Community Services (CHC32015) course. This course is ideal for students exploring their first steps into community‑focused work, including roles that support individuals, families and diverse communities.
It provides a strong foundation for people interested in working in community organisations or progressing to further study in health or human services, while encouraging students to engage with their local community sooner.
With strong employment growth forecast in community and welfare support roles, this qualification offers promising career pathways. Students develop essential skills in communication, working with diverse people and managing personal wellbeing in the workplace, guided by experienced, industry‑connected teachers.
Graduates are well prepared for entry‑level roles such as community services or neighbourhood centre worker, or for progression into diploma‑level study and beyond. Discover more below.
Why study through TAFE Queensland and Gateway to Training?
- Access training close to home in regional, rural and remote Queensland
- Learn from experienced trainers connected to local industries
- Build practical skills relevant to real community services settings
- Clear pathways into further study or employment in a growing sector
- Supportive learning environments tailored to regional learners
Training locations
Training is delivered across the Border Rivers, Southern Downs and Balonne regions in Southern Queensland, with Gateway to Training facilities located in:
- Goondiwindi
- Warwick (Community Services)
- Stanthorpe (Community Services)
- St George
This course is delivered by TAFE Queensland
Throughout the course, you’ll develop core skills in effective communication, working respectfully with diverse people, and managing personal wellbeing in the workplace. Delivered by highly qualified, industry‑experienced teachers, the program equips you with practical knowledge while helping you make valuable connections with potential future employers.
Successful completion of the Certificate III in Community Services (CHC32015) will give you the confidence and capabilities to seek entry‑level roles such as community services worker, migrant support worker, or neighbourhood centre worker, and provides a solid pathway into diploma‑level or higher study.
Units you will undertake:
- HLTWHS006 Manage personal stressors in the work environment
- CHCCOM005 Communicate and work in health or community services
- CHCDIV001 Work with diverse people
- HLTWHS002 Follow safe work practices for direct client care
- CHCCCS016 Respond to client needs
- CHCLEG001 Work legally and ethically
- BSBWOR301 Organise personal work priorities and development
- CHCCOM001 Provide first point of contact
- CHCCDE003 Work within a community development framework
- CHCGRP001 Support group activities
- CHCMHS001 Work with people with mental health issues
- CHCADV001 Facilitate the interests and rights of clients
Third Party Training Agreement with Gateway to Training
This skill set will prepare you to provide person-centred support to people with a disability in a range of community services and health contexts.
Learn how to follow and contribute to an individual plan to implement behaviour support strategies and support the ongoing skills development of a person with a disability. Gain skills to facilitate the empowerment of people with a disability and deliver rights-based services using a person-centred approach. You'll also discover how to assist people with a disability to maximise their participation in various community settings to enhance their psychosocial well-being.
Successful completion of this industry-standard skill set will prepare you to provide individualised support in various disability services contexts.
Units you will undertake:
- CHCDIS038 Facilitate the empowerment of people receiving support
- CHCDIS011 Contribute to ongoing skills development using a strengths‑based approach
- CHCDIS012 Support community participation and social inclusion
- CHCDIS020 Work effectively in disability support
Third Party Training Agreement with Gateway to Training
Kick start your career in the community services industry with this entry-level qualification. Gain the practical skills and knowledge needed to provide individual support in an aged care setting.
You will learn how to support independence and wellbeing, gain a range of technical skills, and develop a range of transferable skills from communication to teamwork. This specialised course will give you the skills to facilitate the empowerment of older people, and provide support to those living with dementia. Our highly-experienced teachers provide one-on-one guidance and support every step of the way, to ensure you have the knowledge and skills needed to succeed in the field.
Units you will undertake:
CHCCCS001 Address the needs of people with chronic disease
HLTINF006 Apply basic principles and practices of infection prevention and control
CHCCOM005 Communicate and work in health or community services
CHCPAL003 Deliver care services using a palliative approach
CHCCCS038 Facilitate the empowerment of people receiving support
HLTWHS002 Follow safe work practices for direct client care
CHCCCS033 Identify and report abuse
CHCCCS031 Provide individualised support
CHCAGE011 Provide support to people living with dementia
CHCAGE007 Recognise and report risk of falls
CHCCCS041 Recognise healthy body systems
CHCCCS040 Support independence and wellbeing
CHCAGE013 Work effectively in aged care
CHCLEG001 Work legally and ethically
CHCDIV001 Work with diverse people
VPC120 Vocational placement - 120 hours
Applications are now open for the Certificate III in Community Services (CHC32015).
Third Party Training Agreement with Gateway to Training
The delivery of the Certificate III in Individual Support (CHC33021) and Disability Skill Set (CHCSS00130) is conducted on behalf of TAFE Queensland (RTO No. 0275) through a partnership with Gateway to Training.
TAFE Queensland (RTO No. 0275) and Gateway to Training have entered into a Third‑Party Training Agreement for the delivery of the Certificate III in Individual Support (CHC33021) and Disability Skill Set (CHCSS00130). Under this agreement, TAFE Queensland is the Registered Training Organisation (RTO), and Gateway to Training will conduct all training and assessment on behalf of TAFE Queensland.
TAFE Queensland retains responsibility for the quality of training and assessment services, student enrolments, and the issuing of AQF certification documentation, in accordance with national regulatory requirements.
