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Vocational education and training compliance information

Our framework for compliance

The vocational education and training (VET) Quality Framework aims to achieve national consistency in the way that registered training organisations (RTOs) are registered and monitored and how standards in the sector are enforced.

As one of the largest RTOs in Australia, and Queensland’s premier public provider, TAFE Queensland proudly upholds our training delivery to this framework.

To ensure all Queenslanders are receiving valuable and quality training, the national regulator for the VET sector, the Australian Skills Quality Authority (ASQA), undertakes audits of all RTOs.

 

REGISTRATION RENEWAL AND AUDIT

With TAFE Queensland’s current RTO registration due for renewal on 30 June 2019, as part of our registration renewal process we will be participating in a routine audit, commencing 7 May 2019. Typically an audit of this size takes around two to three weeks.

TAFE Queensland is committed to delivering the best outcomes for our students.

Beyond ensuring our operations meet regulatory standards, the audit will enable us to identify any areas for improvement so we can continue to deliver training to the highest standard.

 

INFORMATION FOR TAFE QUEENSLAND PARTNERS, STUDENTS OR EMPLOYERS

As part of the audit process, ASQA or a representative from TAFE Queensland may be in contact with you to discuss the services we provide or the training you are receiving or have received in the past. 

Your assistance in providing any information they request is greatly appreciated. 

Support is available during the audit should you have any questions. 

 

where to go for ADDITIONAL INFORMATION

For those with a dedicated TAFE Queensland liaison or representative, please contact them directly for further information. Alternatively, you can contact us via email at tq.ocao@tafeqld.edu.au.

Our FAQs below may also be a useful resource.

This webpage will be updated as more information becomes available. If you would like more information on the audit process, please visit ASQA’s website

Frequently asked questions

The Australian Skills Quality Authority (ASQA) is the national regulator for Australia’s Vocational Education and Training (VET) sector. ASQA is required to undertake audits of all registered training organisations (RTOs) to ensure each are registered correctly and delivering valuable and quality training to people across Australia in accordance with the Vocational Education and Training (VET) Quality Framework.

You can find out more about ASQA by visiting their website.

In June 2019, TAFE Queensland’s registration as a registered training organisation (RTO) is due for renewal. As part of our registration renewal process, TAFE Queensland will participate in a routine audit conducted by the Australian Skills Quality Authority (ASQA).

The Vocational Education and Training (VET) Quality Framework is aimed at achieving greater national consistency in the way RTOs are registered and monitored and how standards in the VET sector are enforced. Visit the Australian Skills Quality Authority website for more information.

The purpose of the audit is to ensure TAFE Queensland is delivering quality training and assessment that meets the standards for registered training organisations (RTOs).

The Australian Skills Quality Authority have advised the audit will commence on 7 May 2019. Typically an audit of this size takes around two to three weeks.

Once the audit is complete, the Australian Skills Quality Authority (ASQA) will advise TAFE Queensland if any improvements are required. These improvements are known as ‘non-compliances’ and indicate an area where we need to spend a little more time and focus. Once ASQA notifies us of a non-compliance, we are provided with a set period of time, to make the necessary changes to ensure alignment with the Vocational Education and Training (VET) Quality Framework.

No. The audit will not disrupt your learning in any way.

Yes. TAFE Queensland is focused on continuous improvement and we’ve invested significantly in our training products and services to make sure they’re the best – for you. One of the ways we know we’re prepared, is because our staff are committed to following high standards of educational and service delivery every day.

During the audit, a representative of TAFE Queensland or an auditor from the Australian Skills Quality Authority (ASQA) may contact you to talk about the training you are receiving. In this event, it would be greatly appreciated if you could provide any information they request. We may also contact you once the audit is complete.

During the audit, a representative of TAFE Queensland or an auditor from the Australian Skills Quality Authority (ASQA) may contact you to talk about the training you are receiving. In this event, it would be greatly appreciated if you could provide any information they request. We may also contact you once the audit is complete.

During the audit, a representative of TAFE Queensland or an auditor from the Australian Skills Quality Authority (ASQA) may contact you to talk about the training you are receiving. In this event, it would be greatly appreciated if you could provide any information they request. We may also contact you once the audit is complete.

During the audit, a representative of TAFE Queensland or an auditor from the Australian Skills Quality Authority (ASQA) may contact you to talk about the training you received. In this event, it would be greatly appreciated if you could provide any information they request. We may also contact you once the audit is complete.

The Australian Skills Quality Authority (ASQA) may require you to participate in the audit and you should be aware of the obligations under the Education Services for Overseas Students Act (ESOS Act) and National Code of Practice for Providers of Education and Training to Overseas Students 2018 (National Code of Practice).

If you are unsure or would like further information, please contact your TAFE Queensland International representative.

In the event that your involvement is required, TAFE Queensland will provide you with further information and advice to ensure you are well supported and informed during this time.

The Australian Skills Quality Authority (ASQA) may require you to participate in the audit. They will be looking to ensure you are compliant with the standards for registered training organisations (RTOs). If you are unsure or would like further information, please contact your TAFE Queensland regional representative.

In the event that your involvement is required, TAFE Queensland will provide you with further information and advice to ensure you are well supported and informed during this time.

During the audit, a representative of TAFE Queensland or an auditor from the Australian Skills Quality Authority (ASQA) may contact you to talk about our services. In this event, it would be greatly appreciated if you could provide any information they request. We may also contact you once the audit is complete.

As one of the largest registered training organisations (RTO) in the country, TAFE Queensland delivers more than 540 qualifications. The Australian Skills Quality Authority (ASQA) will be auditing a sample of the qualifications TAFE Queensland provides. ASQA will advise TAFE Queensland, in due course, what qualifications are being audited.

If you’d like to learn more about the audit process, further information is available via the Australian Skills Quality Authority website.

As part of your enrolment you provide consent to the Australian Skills Quality Authority (ASQA) to access your student records. As the regulating body for vocational education and training in Australia, ASQA can access any information you’ve provided to us if relevant to the audit. ASQA is committed to protecting the privacy of your personal information. You can find out more about how ASQA ensures your privacy and accesses information by visiting the privacy section on the ASQA website.