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HLT23215

Certificate II in Health Support Services

Start your career in the health care sector with this entry-level course and develop the basic skills needed to work within a variety of health environments in support roles.

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NEXT INTAKE TAFE at School: South Bank Start date: 30 Jan 2023 Duration: 4 terms
STUDY LOCATIONS Greater Brisbane Sunshine Coast Darling Downs and South West Wide Bay Burnett Far North Queensland North Queensland
WAYS TO STUDY TAFE at School
WHAT YOU'LL PAY
TAFE at School Full Fee
$3,325

Course overview

Begin your career in healthcare with this entry-level course. This qualification will give you the foundation skills necessary to work in an assistant role in a health, aged or residential care setting, or to undertake further study in the field. Australia's healthcare industry is a strong-growth sector with more than 50,000 jobs expected to open in the next five years.

This course will equip you to work with people from diverse backgrounds, recognise healthy body systems, respond to behaviours of concern, and transport patients. Our highly-experienced industry professionals will guide you every step of the way to ensure your transition into the health sector is a success.

Successful completion of this course will qualify you to work in an assistance role in a health care facility as a ward assistant, orderly, food services assistant or laundry services worker. It will also give you the foundation skills you need to undertake further study in the industry.

What can I do?

  • Hospital Laundry Worker
  • Food Services Assistant (Hospital)
  • Ward Assistant (hospital)

Course outcome:

HLT23215 Certificate II in Health Support Services

Upgrade your qualification

Use this course to pathway to higher qualifications in aged care, individual support, or nursing.

TAFE at School

Get a head start on your career while you're still at high school. Studying a certificate II or certificate III at school, and completing Year 12, gets you a guaranteed spot in any diploma course at TAFE Queensland. It also counts toward your QCE, opens up pathways to university, and makes you job ready sooner.

What you will study

The successful achievement of this qualification requires you to complete all core and 8 elective units from the list below.

  • UNIT CODE
  • UNIT NAME

  • UNIT CODE
  • CHCDIV001
    Work with diverse people
    UNIT CODE :
    CHCDIV001
    Unit description :

    This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

  • UNIT NAME
  • Work with diverse people

  • UNIT CODE
  • CHCCOM005
    Communicate and work in health or community services
    UNIT CODE :
    CHCCOM005
    Unit description :

    This unit describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers.

  • UNIT NAME
  • Communicate and work in health or community services

  • UNIT CODE
  • HLTINF001
    Comply with infection prevention and control policies and procedures
    UNIT CODE :
    HLTINF001
    Unit description :

    This unit describes the skills and knowledge required to follow organisational infection prevention and control procedures, including implementing standard and transmission-based precautions and responding to infection risks.

  • UNIT NAME
  • Comply with infection prevention and control policies and procedures

  • UNIT CODE
  • HLTWHS001
    Participate in workplace health and safety
    UNIT CODE :
    HLTWHS001
    Unit description :

    This unit describes the skills and knowledge required for workers to participate in safe work practices to ensure their own health and safety, and that of others. The unit applies to all workers who require knowledge of workplace health and safety (WHS) to carry out their own work, either under direct supervision or with some individual responsibility.

  • UNIT NAME
  • Participate in workplace health and safety

Ways to study
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Alexandra Hills
30 Jan 2023
4 terms
Part time 1 day per week
Mixed mode
  • TAFE at School Full Fee: $3,325
Loganlea
30 Jan 2023
4 terms
Part time 1 day per week
Mixed mode
  • TAFE at School Full Fee: $3,325
South Bank
30 Jan 2023
4 terms
Part time 1 day per week
Mixed mode
  • TAFE at School Full Fee: $3,325
Caboolture
30 Jan 2023
4 terms
Part time 1 day per week
Mixed mode
  • TAFE at School Full Fee: $3,325
Ipswich
06 Feb 2023
4 terms
1 day per week, plus 40 hours of Vocational Placement
Classroom
  • TAFE at School Full Fee: $3,325
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Sunshine Coast Health Institute
30 Jan 2023
4 terms
Part time 1 day per week
Friday
Classroom
  • TAFE at School Full Fee: $3,325
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Warwick
06 Feb 2023
4 terms
1 day per week, plus 40 hours of Vocational Placement
Classroom
  • TAFE at School Full Fee: $3,325
Toowoomba
06 Feb 2023
4 terms
1 day per week, plus 40 hours of Vocational Placement
Classroom
  • TAFE at School Full Fee: $3,325
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Bundaberg
30 Jan 2023
4 terms
Part time 1 day per week
Thursday
Classroom
  • TAFE at School Full Fee: $3,325
Gympie
30 Jan 2023
4 terms
Part time 1 day per week
Thursday
Classroom
  • TAFE at School Full Fee: $3,325
Hervey Bay
30 Jan 2023
4 terms
Part time 1 day per week
Wednesday
Classroom
  • TAFE at School Full Fee: $3,325
Maryborough
30 Jan 2023
4 terms
Part time 1 day per week
Thursday
Classroom
  • TAFE at School Full Fee: $3,325
Kingaroy
06 Feb 2023
4 terms
1 day per week, plus 40 hours of Vocational Placement
Classroom
  • TAFE at School Full Fee: $3,325
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Cairns
30 Jan 2023
4 terms
Part time 1 day per week
Thursday
Mixed mode
  • TAFE at School Full Fee: $3,325
Thursday Island
30 Jan 2023
4 terms
Part time - Face to Face Block Training
Mixed mode
  • TAFE at School Full Fee: $3,325
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Bowen
30 Jan 2023
4 terms
Part time 1 day per week
Tuesday
Mixed mode
  • TAFE at School Full Fee: $3,325
Charters Towers
30 Jan 2023
4 terms
Part time 1 day per week
Tuesday
Mixed mode
  • TAFE at School Full Fee: $3,325
Mount Isa
30 Jan 2023
4 terms
Part time - Face to Face Block Training
Mixed mode
  • TAFE at School Full Fee: $3,325
Whitsundays (Cannonvale)
30 Jan 2023
4 terms
Part time 1 day per week
Friday
Mixed mode
  • TAFE at School Full Fee: $3,325
Townsville (Pimlico)
30 Jan 2023
4 terms
Part time 1 day per week
Wednesday
Mixed mode
  • TAFE at School Full Fee: $3,325

Download Brochure

Certificate II in Health Support Services (HLT23215)
Payment Options

How can I pay for this course?

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help. 

Payment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

Learn more
Upfront payment

This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.

Learn more
Important Information

Read this before applying

Entry requirements

There are no formal entry requirements for this course.

Selection criteria

You must be in your senior years of high school as well as meet the following criteria:

  • program selection must reflect your SET Plan options
  • academic achievement should support your selection - a pass in Year 10 Maths and English is highly recommended (if you do not have a pass achievement you will require a support plan from the school explaining how they will support you to successfully complete the program)
  • you must be enrolled, have regular attendance and remain in school for the duration of the program.
Resources required

It is recommanded that you wear closed toe black, leather shoes and have a personal stationary (pens and paper)  and a valid email address 

Placement

IMPORTANT NOTICE: 
While TAFE Queensland will make every effort to minimise disruption to study, the current COVID-19 pandemic situation may cause delays with completion of this course.

Need to know

For all students who are undertaking courses that include Vocational Placements in a high risk workplace, Queensland Health has directed that students must declare your COVID-19 Vaccination status and evidence to either TAFE Queensland or the placement provider. 

This may require you providing us or the placement provider information on:

  • Your vaccinate status
  • Last date of vaccination
  • Evidence of vaccine status

Where this information will be collected as part of your application and / or enrolment process.  Any data collected will be managed under the TAFE Queensland Privacy Policy.

This requirement is in place for all students in affected courses, including TAFE at School students.

Those students who have a medical contraindication may be unable to complete the vocational placement component of their course. This means you may not be able to meet all of the requirements of your course and may not be able to graduate or receive your qualification.

If you have any questions or concerns with this requirement, please contact our COVID hotline on 07 3307 4789.

 

TAFE Queensland East Coast students studying HLT23215 Certificate II in Health Services Support are advised that they will need to evidence maintenance of full COVID-19 vaccination to attend the on campus classes at the Sunshine Coast Health Institute. 

The vaccines received must be approved by the Therapeutic Goods Administration for use in Australia or endorsed by the WHO-COVAX if vaccinated overseas. 

This requirement is also for TAFE Queensland East Coast students in the school program.

Assessment Methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Pathways

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about University Pathways

  • James Cook University
  • Southern Cross University
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • Federation University
  • University of Southern Queensland

How to Apply

Direct application

If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online. 

Course Disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

Recognition of Prior Learning (RPL) and credit transfers

Fast track your way to a formal qualification by earning credit for the things you already know. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

Learn more