TLI30321

Certificate III in Supply Chain Operations

Develop a broad range of knowledge and skills to embark upon a new career in warehousing operations. This course will provide you with the knowledge and skills required to work as a warehouse/logistics operator and may also give you an opportunity to gain your forklift or order picker licence.

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STUDY LOCATIONS Greater Brisbane Darling Downs and South West

WAYS TO STUDY On campus Apprenticeships and traineeships

NEXT INTAKE Starts anytime Duration: 2 years View all intakes

WHAT YOU'LL PAY

Concession

$4,230

Subsidised

$4,495

Full Fee

$5,755

Eligibility calculator

Course overview

The high Australian dollar during the past five years, plus new automation and tracking technology across the supply chain has supported strong growth in the industry. There are expected to be over 50,000 job openings in supply chain operations over the next five years. There is also increasing employment opportunities for higher skilled workers in larger enterprises.

This course will teach you how to move, store, receive, and dispatch goods correctly. It also covers key areas including the receipt and dispatch of product, warehouse equipment operations, checking and maintenance, occupational health and safety, customer service, teamwork, and resource management.

Successful completion of this course will equip you for operational within the supply chain industry for example as a warehouse/logistics operator or supply chain administration operator.

What can I do?

Rail Terminal Operator
Supply Chain Administration Operator
Warehouse Operator
Logistics Operator

Course outcome:

TLI30321 Certificate III in Supply Chain Operations

Industry-relevant teachers

Our teaching staff are at the top of their game and are still heavily involved in the industry. This means you're being taught by people who know what employers are looking for and where technology is taking us.

Recognise your experience

Your years of industry experience count for something. With our Recognition of Prior Learning (RPL), we can help you fill in your gaps in knowledge to upgrade your qualifications faster.

What you will study

The successful achievement of this qualification requires you to complete all core and 12 elective units from the list below.

UNIT CODE
UNIT NAME

UNIT CODE
TLID0020

Shift materials safely using manual handling methods

UNIT CODE :
TLID0020

Unit description :
This unit involves the skills and knowledge required to shift materials safely using manual handling methods.
UNIT NAME
Shift materials safely using manual handling methods

UNIT CODE
TLIF0009

Ensure the safety of transport activities (Chain of Responsibility)

UNIT CODE :
TLIF0009

Unit description :
This unit involves the skills and knowledge required to ensure the safety of transport activities.
UNIT NAME
Ensure the safety of transport activities (Chain of Responsibility)

UNIT CODE
UNIT NAME

UNIT CODE
BSBOPS304

Deliver and monitor a service to customers

UNIT CODE :
BSBOPS304

Unit description :
This unit describes the skills and knowledge required to identify customer needs, deliver and monitor customer service and identify improvements in the provision of customer service.
UNIT NAME
Deliver and monitor a service to customers

UNIT CODE
BSBPEF301

Organise personal work priorities

UNIT CODE :
BSBPEF301

Unit description :
This unit describes the skills and knowledge required to organise personal work schedules, to monitor and obtain feedback on work performance and to maintain required levels of competence.
UNIT NAME
Organise personal work priorities

UNIT CODE
TLIA0004

Complete receival and despatch documentation

UNIT CODE :
TLIA0004

Unit description :
This unit involves the skills and knowledge required to complete receival and despatch documentation in accordance with relevant regulations and workplace requirements as part of work activities within the transport and logistics industry.
UNIT NAME
Complete receival and despatch documentation

UNIT CODE
TLIA0008

Coordinate stocktakes

UNIT CODE :
TLIA0008

Unit description :
This unit involves the skills and knowledge required to coordinate stocktakes in accordance with relevant regulations and workplace requirements within the transport and logistics industry.
UNIT NAME
Coordinate stocktakes

UNIT CODE
TLIA0010

Identify goods and store to specifications

UNIT CODE :
TLIA0010

Unit description :
This unit involves the skills and knowledge required to identify goods and store to specifications in accordance with relevant regulations and workplace requirements, as part of work operations in the transport and logistics industry.
UNIT NAME
Identify goods and store to specifications

UNIT CODE
TLIA0015

Organise receival and despatch operations

UNIT CODE :
TLIA0015

Unit description :
This unit involves the skills and knowledge required to organise receival and despatch operations in accordance with regulations, codes of practice and workplace requirements in the transport and logistics industry.
UNIT NAME
Organise receival and despatch operations

UNIT CODE
TLIA1001

Secure cargo

UNIT CODE :
TLIA1001

Unit description :

This unit involves the skills and knowledge required to secure cargo in accordance with procedures and regulatory requirements as part of work activities within the transport and logistics industry.
UNIT NAME
Secure cargo

UNIT CODE
TLIA3026

Monitor storage facilities

UNIT CODE :
TLIA3026

Unit description :
This unit involves the skills and knowledge required to monitor storage facilities in accordance with relevant regulations and workplace requirements in the transport and logistics industry.
UNIT NAME
Monitor storage facilities

UNIT CODE
TLIB2001

Check and assess operational capabilities of equipment

UNIT CODE :
TLIB2001

Unit description :

This unit involves the skills and knowledge required to check and assess the operational capabilities of equipment in accordance with regulations, workplace procedures and requirements, within the transport and logistics industry.
UNIT NAME
Check and assess operational capabilities of equipment

UNIT CODE
TLID0016

Operate a forklift

UNIT CODE :
TLID0016

Unit description :
This unit involves the skills and knowledge required to operate a forklift.
UNIT NAME
Operate a forklift

UNIT CODE
TLID3035

Operate a boom type elevating work platform

UNIT CODE :
TLID3035

Unit description :
This unit involves the skills and knowledge required to operate a boom type elevating work platform less than 11 metres boom length, in accordance with relevant state/territory licence/permit requirements and regulations, in a variety of operational contexts.
UNIT NAME
Operate a boom type elevating work platform

UNIT CODE
TLIE0003

Consolidate manifest documentation

UNIT CODE :
TLIE0003

Unit description :
This unit involves the skills and knowledge required to consolidate manifest documentation in accordance with relevant codes of practice and regulations for freight carriage.
UNIT NAME
Consolidate manifest documentation

UNIT CODE
TLIE0008

Calculate mass, area and quantify dimensions

UNIT CODE :
TLIE0008

Unit description :
This unit involves the skills and knowledge required to calculate mass, area and quantify dimensions.
UNIT NAME
Calculate mass, area and quantify dimensions

UNIT CODE
TLIF0014

Monitor the safety of transport activities (Chain of Responsibility)

UNIT CODE :
TLIF0014

Unit description :
This unit involves the skills and knowledge required to monitor the safety of transport activities.
UNIT NAME
Monitor the safety of transport activities (Chain of Responsibility)

UNIT CODE
TLIF0025

Follow work health and safety procedures

UNIT CODE :
TLIF0025

Unit description :
This unit involves the skills and knowledge required to follow work health and safety (WHS)/occupational, health and safety (OHS) procedures.
UNIT NAME
Follow work health and safety procedures

UNIT CODE
TLIF3003

Implement and monitor work health and safety procedures

UNIT CODE :
TLIF3003

Unit description :

This unit involves the skills and knowledge required to implement and monitor work health and safety (WHS)/occupational health and safety (OHS) procedures, in compliance with relevant WHS/OHS regulations.
UNIT NAME
Implement and monitor work health and safety procedures

UNIT CODE
TLIF3091

Apply awareness of dangerous goods and hazardous materials requirements

UNIT CODE :
TLIF3091

Unit description :
This unit involves the skills and knowledge required to identify and apply an awareness of hazardous substances and dangerous goods requirements.
UNIT NAME
Apply awareness of dangerous goods and hazardous materials requirements

UNIT CODE
TLIG0002

Lead a work team

UNIT CODE :
TLIG0002

Unit description :
This unit involves the skills and knowledge required to lead a work team.
UNIT NAME
Lead a work team

UNIT CODE
TLIJ0003

Apply quality systems

UNIT CODE :
TLIJ0003

Unit description :
This unit involves the skills and knowledge required to apply quality systems.
UNIT NAME
Apply quality systems

UNIT CODE
TLIK2010

Use infotechnology devices in the workplace

UNIT CODE :
TLIK2010

Unit description :

This unit involves the skills and knowledge required to use infotechnology devices in the workplace in accordance with the relevant work health and safety (WHS)/occupational health and safety (OHS) regulations and workplace procedures, within the transport and logistics industry.
UNIT NAME
Use infotechnology devices in the workplace

UNIT CODE
TLIL0007

Complete workplace induction procedures

UNIT CODE :
TLIL0007

Unit description :
This unit involves the skills and knowledge required to complete workplace induction procedures.
UNIT NAME
Complete workplace induction procedures

UNIT CODE
TLILIC0003

Licence to operate a forklift truck

UNIT CODE :
TLILIC0003

Unit description :
This unit specifies the skills and knowledge required to operate a forklift truck safely in accordance with all relevant legislative requirements. Competence in this unit, does not in itself result in a HRWL licence to operate this plant.
UNIT NAME
Licence to operate a forklift truck

UNIT CODE
TLIU2012

Participate in environmentally sustainable work practices

UNIT CODE :
TLIU2012

Unit description :

This unit involves the skills and knowledge required to participate in environmentally sustainable work practices.
UNIT NAME
Participate in environmentally sustainable work practices

UNIT CODE
TLIX0004X

Administer inventory systems

UNIT CODE :
TLIX0004X

Unit description :
This unit of competency describes the skills and knowledge required to administer inventory systems. It includes identifying inventory systems, tracking inventory, planning and administering inventory systems and completing inventory audits and reports.
UNIT NAME
Administer inventory systems

UNIT CODE
TLIX0013X

Maintain stock control and receivals

UNIT CODE :
TLIX0013X

Unit description :
This unit of competency describes the skills and knowledge required to maintain stock control and receivals. It includes establishing supply arrangements, monitoring and maintaining stock, processing receivals and storing stock, determining stock wastage and discrepancies and performing stock audits and reporting.
UNIT NAME
Maintain stock control and receivals

Note: For some courses, not all electives are available at all campuses.

Ways to study

Choose your study location

On campus with some online

You’ll primarily learn face to face with a teacher in one of our learning spaces such as a classroom or simulated workplace environment. Some of your training may also take place via video or Zoom. Learn more
View comparison chart

On campus with some online

You’ll primarily learn face to face with a teacher in one of our learning spaces such as a classroom or simulated workplace environment. Some of your training may also take place via video or Zoom. Learn more
View comparison chart

CAMPUS	STUDY MODE	START DATE	DURATION	WORKLOAD	WHAT YOU'LL PAY
Ipswich	On campus with some online	Anytime	2 years	Existing worker: Part time self-directed study plus 8 x 2 hour workplace visits	Concession: $4,230 Fee concessions may apply to this subsidised course for eligible students. Learn more Subsidised: $4,495 There are a range of government funded courses available for eligible students. Learn more Full fee: $5,755 This is the total course fee. Read more about student loans and payment plans. More Apply
Ipswich On campus with some online Online Time How much of the course will be delivered online. 20% On Campus Time 80% START DATE The date the course starts. Apply early as intakes fill up quickly. Anytime The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 2 years The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Existing worker: Part time self-directed study plus 8 x 2 hour workplace visits The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY Concession: $4,230 Fee concessions may apply to this subsidised course for eligible students. Learn more Subsidised: $4,495 There are a range of government funded courses available for eligible students. Learn more Full fee: $5,755 This is the total course fee. Read more about student loans and payment plans. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply

CAMPUS	STUDY MODE	START DATE	DURATION	WORKLOAD	WHAT YOU'LL PAY
Toowoomba	On campus with some online	Anytime	2 years	Existing worker: Part time self-directed study plus 8 x 2 hour workplace visits	Concession: $4,230 Fee concessions may apply to this subsidised course for eligible students. Learn more Subsidised: $4,495 There are a range of government funded courses available for eligible students. Learn more Full fee: $5,755 This is the total course fee. Read more about student loans and payment plans. More Apply
Toowoomba On campus with some online Online Time How much of the course will be delivered online. 20% On Campus Time 80% START DATE The date the course starts. Apply early as intakes fill up quickly. Anytime The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 2 years The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Existing worker: Part time self-directed study plus 8 x 2 hour workplace visits The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY Concession: $4,230 Fee concessions may apply to this subsidised course for eligible students. Learn more Subsidised: $4,495 There are a range of government funded courses available for eligible students. Learn more Full fee: $5,755 This is the total course fee. Read more about student loans and payment plans. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply

Choose your study location

CAMPUS	APPRENTICESHIP / TRAINEESHIPS	DELIVERY MODE
Ipswich	Traineeship	WORKPLACE Workplace	DROP IN DAYS Drop in days	BLOCK TRAINING Block training	DAY RELEASE Day release	MOBILE VAN Mobile van	Online Online

CAMPUS	APPRENTICESHIP / TRAINEESHIPS	DELIVERY MODE
Toowoomba	Traineeship	WORKPLACE Workplace	DROP IN DAYS Drop in days	BLOCK TRAINING Block training	DAY RELEASE Day release	MOBILE VAN Mobile van	Online Online

Studying on campus is a great way to enjoy the benefits of face-to-face education in a way that is far removed from a typical school. No matter which campus you choose, you know that you will be learning in an adult environment where you will be respected and nurtured. Attend a campus to learn face-to-face with a teacher in one of our learning spaces; such as a classroom, workshop, laboratory or simulated environments, or interact with teachers using real-time video or web conference tools. Learn more

Courses delivered on campus may have a combination of online and classroom based learning. Students are expected to undertake additional personal study to complete the course requirements.

At TAFE Queensland, we understand that employers need options and flexibility in employee training. We are committed to delivering the flexible training plans you need to get the job done. Choose from workplace training, block training, drop in days, mobile training, day release, online or a mix of all these options. Learn more

You must already be employed to enrol as an apprentice or trainee with TAFE Queensland. Speak to your employer about choosing TAFE Queensland as your Supervising Registered Training Organisation (SRTO).

Costs:

Eligible apprentices and trainees that meet the Queensland state funding requirements will be charged a set fee per nominal hour. These fees are calculated at a regulated rate of $1.60 per nominal hour. Concession rates apply for students who hold a current Health Care Card or who identify as Aboriginal or Torres Strait Islander.

Non-funded apprentices and trainees will be charged a fee for service cost. These will be confirmed prior to the commencement of training.
Information regarding costs will be outlined on the agreed training plan, which will be provided to the employer and apprentice or trainee at time of induction.

Download Brochure

Certificate III in Supply Chain Operations (TLI30321)

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Certificate III in Supply Chain Operations

COURSE CODE: TLI30321

Payment Options

How can I pay for this course?

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help.

Payment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

Learn more

Upfront payment

This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.

Learn more

Entry requirements

Skills check

You will be invited to complete a Skills Check following your application submission, before enrolling to your studies. This helps you to decide if your course is right for you and allows us to understand your current abilities in English, Maths, as well as using Digital technology.

The recommended benchmark levels for this course are 2 in English, 2 in Maths and 2 in Digital Technology.

Access and instructions on how to complete the Skills Check will be emailed to you once you have submitted your application.

Read the Skills Check FAQs.

Selection criteria

You must be employed in industry. Literacy and numeracy skills equivalent to Year 10 are recommended.

If you are wishing to obtain your Forklift licence, you must be at least 18 years of age.

This course can be completed by a Traineeship or via a Recognition of Prior Learning (RPL) process.

Traineeship pathway
To study a traineeship program you must be indentured as a trainee with your employer.

Employers need to be able to provide necessary human and physical resources to qualify for a trainee.

Find out more on how to become an apprentice or trainee

Resources required

You are responsible for meeting the minimum occupational health and safety requirements in practical classes.
This includes the use of:

safety glasses
protective footwear with safety toe cap and non-slip soles to AS2210
leather gloves to AS2161
hair protection
You should also wear high vis industry-standard clothing including long sleeved shirts and pants.

If you fail to meet these minimum standards of dress, you will not be permitted entry into practical classes.

Transition statement

This qualification has been replaced by TLI30325 Certificate III in Supply Chain Operations as of 28 May 2025. A transition period applies to enable current students to complete their study. The transition period finishes on 27 May 2026.

Assessment methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Pathways

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about University Pathways

How to apply

Direct application

If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online.

Course disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees, available subsidies, and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

Recognition of prior learning (RPL) and credit transfers

Fast track your way to a formal qualification by earning credit for the things you already know. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

Learn more

Related courses

Diploma of Logistics

Develop specialist knowledge in transport and logistics planning, supply chain management, and operations and risk management with this advanced-level course. This course is designed for experienced logistics workers who want to take their skills to the next level.

Careers

Logistics Manager

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Certificate III in Supply Chain Operations

Course overview

What can I do?

Course outcome:

Industry-relevant teachers

Recognise your experience

Core units

Elective units

Ipswich

Toowoomba

Download Brochure

Ask a question

Certificate III in Supply Chain Operations

Payment Options

How can I pay for this course?

Payment plan

Upfront payment

Entry requirements

Skills check

Selection criteria

Resources required

Transition statement

Assessment methods

Pathways

University pathways

How to apply

Direct application

Course disclaimer

Recognition of prior learning (RPL) and credit transfers

Related courses

Diploma of Logistics

Careers