ICT40120

Certificate IV in Information Technology

Enhance your career in information technology with this mid-level course. Develop skills to work across a variety of technician, support and specialist roles.

STUDY LOCATIONS Greater Brisbane Wide Bay Burnett

WAYS TO STUDY Apprenticeships and traineeships

NEXT INTAKE Starts anytime View all intakes

Course overview

Enhance your career in information technology with this mid-level course. Develop skills to work across a variety of technician, support and specialist roles.

According to the Australian Government's Job Outlook service, there is strong future job growth predicted for IT professionals. This large occupation is expected to create around 17,000 job openings over the next five years.

In this course you will learn a wide range of basic networking, ICT support, testing and systems analysis skills. You will also develop knowledge in design, data base development, programming and web development support. Our highly experienced team of industry leaders will give you the one-on-one guidance to succeed in your studies and beyond.

Successful completion of this course will qualify you to work as a computer technician, help desk specialist or network technician.

What can I do?

Computer Technician
Customer Support Officer
Help Desk Specialist
Network Support Officer
Software Support Technician
Network Administrator
Network Operations Technician
Network Technician

Course outcome:

ICT40120 Certificate IV in Information Technology

Further study options

At TAFE Queensland we believe in providing quality pathways to further education opportunities. Give yourself the best chance to continue to advance your career with further study options that will open up more exciting employment opportunities in the world of information and communications technology.

Microsoft traineeship

Microsoft, in partnership with MEGT, Prodigy Learning and TAFE Queensland, are combining paid on-the-job training with a certificate qualification with the Microsoft Traineeship Program. The program aims to provide a foot-in-the-door to an exciting and rewarding career in IT and develop a diverse pipeline of tech talent against the backdrop of a growing skills shortage.

What you will study

The successful achievement of this qualification requires you to complete all core and 13 elective units from the list below.

UNIT CODE
UNIT NAME

UNIT CODE
BSBCRT404

Apply advanced critical thinking to work processes

UNIT CODE :
BSBCRT404

Unit description :
This unit describes the skills and knowledge required to use advanced-level critical thinking skills in a professional context. This includes using methods of analysis, synthesis and evaluation.
UNIT NAME
Apply advanced critical thinking to work processes

UNIT CODE
BSBXCS404

Contribute to cyber security risk management

UNIT CODE :
BSBXCS404

Unit description :
This unit describes the skills and knowledge required to contribute to cyber security risk management, which includes assisting in developing and managing associated risk management strategies.
UNIT NAME
Contribute to cyber security risk management

UNIT CODE
ICTICT426

Identify and evaluate emerging technologies and practices

UNIT CODE :
ICTICT426

Unit description :
This unit describes the skills and knowledge required to identify emerging technologies and practices in the ICT sector and evaluate their potential impact on organisational practices.
UNIT NAME
Identify and evaluate emerging technologies and practices

UNIT CODE
ICTICT443

Work collaboratively in the ICT industry

UNIT CODE :
ICTICT443

Unit description :
This unit describes the skills required to work collaboratively in virtual Information and Communications (ICT) team environments to achieve organisational objectives.
UNIT NAME
Work collaboratively in the ICT industry

UNIT CODE
ICTICT451

Comply with IP, ethics and privacy policies in ICT environments

UNIT CODE :
ICTICT451

Unit description :
This unit describes the skills and knowledge required to comply with the protection and lawful use of intellectual property (IP) and to implement relevant organisational ethics and privacy policies.
UNIT NAME
Comply with IP, ethics and privacy policies in ICT environments

UNIT CODE
ICTPRG302

Apply introductory programming techniques

UNIT CODE :
ICTPRG302

Unit description :
This unit describes the skills and knowledge required to create simple applications through introductory programming techniques.
UNIT NAME
Apply introductory programming techniques

UNIT CODE
ICTSAS432

Identify and resolve client ICT problems

UNIT CODE :
ICTSAS432

Unit description :
This unit describes the skills and knowledge required to identify, record, prioritise and resolve client Information and Communications Technology (ICT) support activities and escalate as required.
UNIT NAME
Identify and resolve client ICT problems

UNIT CODE
UNIT NAME

UNIT CODE
ICTCLD301

Evaluate characteristics of cloud computing solutions and services

UNIT CODE :
ICTCLD301

Unit description :
This unit describes the skills and knowledge required to undertake a basic review and analysis of cloud computing delivery and deployment models to support the needs of a business.
UNIT NAME
Evaluate characteristics of cloud computing solutions and services

UNIT CODE
ICTCLD401

Configure cloud services

UNIT CODE :
ICTCLD401

Unit description :
This unit describes the skills and knowledge required to configure core cloud services including compute, storage, databases and autoscaling according to business needs and workload.
UNIT NAME
Configure cloud services

UNIT CODE
ICTICT214

Operate application software packages

UNIT CODE :
ICTICT214

Unit description :
This unit describes the skills and knowledge required to identify, select and operate commercial software packages, including a word-processing and a spreadsheet application package.
UNIT NAME
Operate application software packages

UNIT CODE
ICTICT428

Select cloud storage solutions

UNIT CODE :
ICTICT428

Unit description :
This unit describes the skills and knowledge required to select cloud storage solutions based on the analysis of organisational requirements.
UNIT NAME
Select cloud storage solutions

UNIT CODE
ICTNWK420

Install and configure virtual machines

UNIT CODE :
ICTNWK420

Unit description :
This unit describes the skills and knowledge required to select and implement virtualisation solutions to meet organisational needs in an information and communications technology (ICT) environment.
UNIT NAME
Install and configure virtual machines

UNIT CODE
ICTNWK421

Install, configure and test network security

UNIT CODE :
ICTNWK421

Unit description :
This unit describes the skills and knowledge required to install, configure and test network security in an organisational environment.
UNIT NAME
Install, configure and test network security

UNIT CODE
ICTNWK422

Install and manage servers

UNIT CODE :
ICTNWK422

Unit description :
This unit describes the skills and knowledge required to install and manage a server. It includes the ability to conduct initial configuration and testing, administration, software distribution and updates, profiling and troubleshooting.
UNIT NAME
Install and manage servers

UNIT CODE
ICTNWK423

Manage network and data integrity

UNIT CODE :
ICTNWK423

Unit description :
This unit describes the skills and knowledge required to lead development of asset protection processes, determining threats and implementing controls to mitigate risk.
UNIT NAME
Manage network and data integrity

UNIT CODE
ICTNWK424

Install and operate small enterprise branch networks

UNIT CODE :
ICTNWK424

Unit description :
This unit describes the skills and knowledge required to utilise networking fundamentals, including wide area network (WAN) technologies, basic security, route and switch operations as well as to configure simple networks.
UNIT NAME
Install and operate small enterprise branch networks

UNIT CODE
ICTNWK427

Configure desktop environments

UNIT CODE :
ICTNWK427

Unit description :
This unit describes the skills and knowledge required to install, configure and support a desktop and workstation operating system in a networked environment.
UNIT NAME
Configure desktop environments

UNIT CODE
ICTNWK429

Install hardware to networks

UNIT CODE :
ICTNWK429

Unit description :
This unit describes the skills and knowledge required to plan, manage and install new hardware components in a network.
UNIT NAME
Install hardware to networks

UNIT CODE
ICTNWK507

Install, operate and troubleshoot medium enterprise routers

UNIT CODE :
ICTNWK507

Unit description :
This unit describes the skills and knowledge required to use the appropriate tools, equipment, software and protocols to install, operate and troubleshoot, medium enterprise routers.
UNIT NAME
Install, operate and troubleshoot medium enterprise routers

UNIT CODE
ICTTEN434

Install, configure and test internet protocol networks

UNIT CODE :
ICTTEN434

Unit description :
This unit describes the skills and knowledge required to identify required network elements according to specifications, install for interoperability within network, apply network topologies, protocols and security issues, and troubleshoot when required.
UNIT NAME
Install, configure and test internet protocol networks

Note: For some courses, not all electives are available at all campuses.

Ways to study

Choose your study location

CAMPUS	APPRENTICESHIP / TRAINEESHIPS	DELIVERY MODE
South Bank	Traineeship	WORKPLACE Workplace	DROP IN DAYS Drop in days	BLOCK TRAINING Block training	DAY RELEASE Day release	MOBILE VAN Mobile van	Online Online

CAMPUS	APPRENTICESHIP / TRAINEESHIPS	DELIVERY MODE
Bundaberg	Traineeship	WORKPLACE Workplace	DROP IN DAYS Drop in days	BLOCK TRAINING Block training	DAY RELEASE Day release	MOBILE VAN Mobile van	Online Online

At TAFE Queensland, we understand that employers need options and flexibility in employee training. We are committed to delivering the flexible training plans you need to get the job done. Choose from workplace training, block training, drop in days, mobile training, day release, online or a mix of all these options. Learn more

You must already be employed to enrol as an apprentice or trainee with TAFE Queensland. Speak to your employer about choosing TAFE Queensland as your Supervising Registered Training Organisation (SRTO).

Costs:

Eligible apprentices and trainees that meet the Queensland state funding requirements will be charged a set fee per nominal hour. These fees are calculated at a regulated rate of $1.60 per nominal hour. Concession rates apply for students who hold a current Health Care Card or who identify as Aboriginal or Torres Strait Islander.

Non-funded apprentices and trainees will be charged a fee for service cost. These will be confirmed prior to the commencement of training.
Information regarding costs will be outlined on the agreed training plan, which will be provided to the employer and apprentice or trainee at time of induction.

Download Brochure

Certificate IV in Information Technology (ICT40120)

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Certificate IV in Information Technology

COURSE CODE: ICT40120

Payment Options

How can I pay for this course?

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help.

Payment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

Learn more

Upfront payment

This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.

Learn more

Entry requirements

There are no formal entry requirements for this course.

Selection criteria

While there are no formal entry requirements, TAFE Queensland has the following selection criteria for this qualification:

all applicants must complete an expression of interest with MEGT.

Assessment methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Pathways

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about University Pathways

How to apply

Direct application

If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online.

Course disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

Recognition of prior learning (RPL) and credit transfers

Fast track your way to a formal qualification by earning credit for the things you already know. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

Learn more

Related courses

Certificate III in Information Technology

Explore a career in information and communications technology (ICT) with this entry-level qualification. Choose a specialisation that suits your career goals and get qualified to work across a variety of ICT roles.

Careers

Help Desk Officer
Network Support Officer
ICT Technician

Part Time : Average course duration 1 year

Next Start : 13 Jan 2025

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Certificate IV in Information Technology

Course overview

What can I do?

Course outcome:

Further study options

Microsoft traineeship

Core units

Elective units

Download Brochure

Ask a question

Certificate IV in Information Technology

Payment Options

How can I pay for this course?

Payment plan

Upfront payment

Entry requirements

Selection criteria

Assessment methods

Pathways

University pathways

How to apply

Direct application

Course disclaimer

Recognition of prior learning (RPL) and credit transfers

Related courses

Certificate III in Information Technology

Careers