TLI20421

Certificate II in Supply Chain Operations

Develop the basic skills and knowledge required to kick start your journey in the transport and logistics industry.

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STUDY LOCATIONS Greater Brisbane Darling Downs and South West

WAYS TO STUDY TAFE at School

NEXT INTAKE Start date: 01 Feb 2027 Duration: 2 terms View all intakes

WHAT YOU'LL PAY

TAFE at School Subsidised Fee

TAFE at School Full Fee

$1,515

Course overview

Develop the basic skills and knowledge required to kick start your journey in the transport and logistics industry.

This course will teach you how to dispatch and receive goods, as well as develop an understanding of storage techniques and general site maintenance.

Successful completion of this course will equip you for operational roles within the supply chain industry, for example as a warehouse operator or receiving clerk.

What can I do?

Receiving Clerk
Store Person
Transport Clerk
Warehouse Operator

Course outcome:

TLI20421 Certificate II in Supply Chain Operations

Industry-relevant training

Our teaching staff are at the top of their game and are still heavily involved in the industry. This means you're being taught by people who know what employers are looking for and where technology is taking us.

Links with industry

The transport and logistics industry is currently experiencing a strong push towards automation. Our teachers understand the increasingly technological nature of logistics services and have worked closely with industry to incorporate these trends into this practical course.

What you will study

The successful achievement of this qualification requires you to complete all core and 9 elective units from the list below.

UNIT CODE
UNIT NAME

UNIT CODE
TLIE1003

Participate in basic workplace communication

UNIT CODE :
TLIE1003

Unit description :

This unit involves the skills and knowledge required to participate effectively in basic workplace communication as an integral part of routine work in the context of the workplace concerned.
UNIT NAME
Participate in basic workplace communication

UNIT CODE
TLIF0009

Ensure the safety of transport activities (Chain of Responsibility)

UNIT CODE :
TLIF0009

Unit description :
This unit involves the skills and knowledge required to ensure the safety of transport activities.
UNIT NAME
Ensure the safety of transport activities (Chain of Responsibility)

UNIT CODE
TLIF0025

Follow work health and safety procedures

UNIT CODE :
TLIF0025

Unit description :
This unit involves the skills and knowledge required to follow work health and safety (WHS)/occupational, health and safety (OHS) procedures.
UNIT NAME
Follow work health and safety procedures

UNIT CODE
TLIL0007

Complete workplace induction procedures

UNIT CODE :
TLIL0007

Unit description :
This unit involves the skills and knowledge required to complete workplace induction procedures.
UNIT NAME
Complete workplace induction procedures

UNIT CODE
TLIX0023

Identify the roles and functions of the supply chain industry

UNIT CODE :
TLIX0023

Unit description :
This unit involves the skills and knowledge required to identify the roles and functions of the supply chain industry.
UNIT NAME
Identify the roles and functions of the supply chain industry

UNIT CODE
UNIT NAME

UNIT CODE
TLIA0019

Despatch stock

UNIT CODE :
TLIA0019

Unit description :
This unit involves the skills and knowledge required to despatch stock.
UNIT NAME
Despatch stock

UNIT CODE
TLIA0021

Participate in stocktakes

UNIT CODE :
TLIA0021

Unit description :
This unit involves the skills and knowledge required to participate in stocktakes.
UNIT NAME
Participate in stocktakes

UNIT CODE
TLIA0023

Receive goods

UNIT CODE :
TLIA0023

Unit description :
This unit involves the skills and knowledge required to receive goods.
UNIT NAME
Receive goods

UNIT CODE
TLIA2014

Use product knowledge to complete work operations

UNIT CODE :
TLIA2014

Unit description :

This unit involves the skills and knowledge required to use product knowledge to complete work operations in accordance with workplace requirements and relevant regulations, as part of work activities within the transport and logistics industries.
UNIT NAME
Use product knowledge to complete work operations

UNIT CODE
TLID0020

Shift materials safely using manual handling methods

UNIT CODE :
TLID0020

Unit description :
This unit involves the skills and knowledge required to shift materials safely using manual handling methods.
UNIT NAME
Shift materials safely using manual handling methods

UNIT CODE
TLIE0002

Process workplace documentation

UNIT CODE :
TLIE0002

Unit description :
This unit involves the skills and knowledge required to process workplace documentation and gather data in accordance with workplace requirements. Processing documentation/data is carried out as an integral part of work operations in the context of the workplace concerned.
UNIT NAME
Process workplace documentation

UNIT CODE
TLIG0003

Work effectively with others in a team

UNIT CODE :
TLIG0003

Unit description :
This unit involves the skills and knowledge required to work effectively with others in a team.
UNIT NAME
Work effectively with others in a team

UNIT CODE
TLIG2007

Work in a socially diverse environment

UNIT CODE :
TLIG2007

Unit description :

This unit involves the skills and knowledge required to apply cultural awareness, communication principles and problem-solving techniques to facilitate working in a socially diverse environment. This is done in accordance with workplace procedures, relevant anti-discrimination and equal employment opportunity regulations.
UNIT NAME
Work in a socially diverse environment

UNIT CODE
TLIK2010

Use infotechnology devices in the workplace

UNIT CODE :
TLIK2010

Unit description :

This unit involves the skills and knowledge required to use infotechnology devices in the workplace in accordance with the relevant work health and safety (WHS)/occupational health and safety (OHS) regulations and workplace procedures, within the transport and logistics industry.
UNIT NAME
Use infotechnology devices in the workplace

Note: For some courses, not all electives are available at all campuses.

Ways to study

Choose your study location

On Campus

You'll learn face to face with a teacher in a classroom or simulated workplace environment. You may access learning materials through our online learning management system Connect. Learn more
View comparison chart

On Campus

You'll learn face to face with a teacher in a classroom or simulated workplace environment. You may access learning materials through our online learning management system Connect. Learn more
View comparison chart

CAMPUS	STUDY MODE	START DATE	DURATION	WORKLOAD	WHAT YOU'LL PAY
Ipswich	On Campus	01 Feb 2027	2 terms	Part time 1 day per week	TAFE at School Subsidised Fee: $0 A government initiative covering some or all of course fees for eligible High School students also studying at TAFE. Learn more TAFE at School Full Fee: $1,515 This is the total course fee for High School students also studying at TAFE. More Apply
Ipswich On Campus Online Time How much of the course will be delivered online. 0% On Campus Time 100% START DATE The date the course starts. Apply early as intakes fill up quickly. 01 Feb 2027 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 2 terms The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Part time 1 day per week The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY TAFE at School Full Fee: $1,515 This is the total course fee for High School students also studying at TAFE. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. On-Campus The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply
Ipswich	On Campus	12 Jul 2027	2 terms	Part time 1 day per week	TAFE at School Subsidised Fee: $0 A government initiative covering some or all of course fees for eligible High School students also studying at TAFE. Learn more TAFE at School Full Fee: $1,515 This is the total course fee for High School students also studying at TAFE. More Apply
Ipswich On Campus Online Time How much of the course will be delivered online. 0% On Campus Time 100% START DATE The date the course starts. Apply early as intakes fill up quickly. 12 Jul 2027 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 2 terms The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Part time 1 day per week The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY TAFE at School Full Fee: $1,515 This is the total course fee for High School students also studying at TAFE. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. On-Campus The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply

CAMPUS	STUDY MODE	START DATE	DURATION	WORKLOAD	WHAT YOU'LL PAY
Toowoomba	On Campus	01 Feb 2027	2 terms	Part time 1 day per week	TAFE at School Subsidised Fee: $0 A government initiative covering some or all of course fees for eligible High School students also studying at TAFE. Learn more TAFE at School Full Fee: $1,515 This is the total course fee for High School students also studying at TAFE. More Apply
Toowoomba On Campus Online Time How much of the course will be delivered online. 0% On Campus Time 100% START DATE The date the course starts. Apply early as intakes fill up quickly. 01 Feb 2027 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 2 terms The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Part time 1 day per week The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY TAFE at School Full Fee: $1,515 This is the total course fee for High School students also studying at TAFE. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. On-Campus The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply
Toowoomba	On Campus	12 Jul 2027	2 terms	Part time 1 day per week	TAFE at School Subsidised Fee: $0 A government initiative covering some or all of course fees for eligible High School students also studying at TAFE. Learn more TAFE at School Full Fee: $1,515 This is the total course fee for High School students also studying at TAFE. More Apply
Toowoomba On Campus Online Time How much of the course will be delivered online. 0% On Campus Time 100% START DATE The date the course starts. Apply early as intakes fill up quickly. 12 Jul 2027 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 2 terms The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Part time 1 day per week The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY TAFE at School Full Fee: $1,515 This is the total course fee for High School students also studying at TAFE. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. On-Campus The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply

Choosing to study a TAFE at School course is a great way to get a vocational qualification while you’re still in high school. You also gain valuable credits towards your QCE, an apprenticeship, a diploma or university.
TAFE at School gives you a taste of what higher education is all about, makes you work-ready, and helps you build practical skills in an adult-learning environment. Successful completion of a TAFE at School qualification gives you direct entry into any of our diploma courses. Learn more

You must be a Year 11 or 12 student enrolled at a participating high school, in some instances Year 10 students may be considered. In addition, the duration of your TAFE at School course cannot be longer than your remaining high school studies. Speak to your high school guidance counsellor or careers advisor for more information.

Course placements are subject to availability.

QCE points: up to 4 points

Information is current at time of publishing, to confirm the QCE points for your course please speak to your high school guidance counsellor or careers advisor, or visit the Queensland Curriculum & Assessment Authority (QCAA) website.

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Certificate II in Supply Chain Operations (TLI20421)

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Certificate II in Supply Chain Operations

COURSE CODE: TLI20421

Payment Options

How can I pay for this course?

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help.

Payment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

Learn more

Upfront payment

This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.

Learn more

Entry requirements

Skills check

You will be invited to complete a Skills Check following your application submission, before enrolling to your studies. This helps you to decide if your course is right for you and allows us to understand your current abilities in English, Maths, as well as using Digital technology.

The recommended benchmark levels for this course are 2 in English, 2 in Maths and 2 in Digital Technology.

Access and instructions on how to complete the Skills Check will be emailed to you once you have submitted your application.

Read the Skills Check FAQs.

Selection criteria

You must be associated with a Queensland High School and apply through the local TAFE at Schools Team for your region.

Assessment methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Pathways

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about University Pathways

How to apply

Direct application

If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online.

Course disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees, available subsidies, and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

Recognition of prior learning (RPL) and credit transfers

Fast track your way to a formal qualification by earning credit for the things you already know. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

Learn more

Related courses

Certificate III in Supply Chain Operations

Develop a broad range of knowledge and skills to embark upon a new career in warehousing operations. This course will provide you with the knowledge and skills required to work as a warehouse/logistics operator and may also give you an opportunity to gain your forklift or order picker licence.

Careers

Rail Terminal Operator
Supply Chain Administration Operator
Warehouse Operator
Logistics Operator

Diploma of Logistics

Develop specialist knowledge in transport and logistics planning, supply chain management, and operations and risk management with this advanced-level course. This course is designed for experienced logistics workers who want to take their skills to the next level.

Careers

Logistics Manager

Certificate II in Supply Chain Operations

Course overview

What can I do?

Course outcome:

Industry-relevant training

Links with industry

Core units

Elective units

Ipswich

Ipswich

Toowoomba

Toowoomba

Download Brochure

Ask a question

Certificate II in Supply Chain Operations

Payment Options

How can I pay for this course?

Payment plan

Upfront payment

Entry requirements

Skills check

Selection criteria

Assessment methods

Pathways

University pathways

How to apply

Direct application

Course disclaimer

Recognition of prior learning (RPL) and credit transfers

Related courses

Certificate III in Supply Chain Operations

Careers

Diploma of Logistics

Careers