HLT23221

Certificate II in Health Support Services

Start your career in the health care sector with this entry-level course and develop the basic skills needed to work within a variety of health environments in support roles.

Apply now

STUDY LOCATIONS Greater Brisbane Gold Coast Darling Downs and South West Wide Bay Burnett North Queensland

WAYS TO STUDY TAFE at School

NEXT INTAKE Start date: 27 Jan 2026 Duration: 4 terms View all intakes

WHAT YOU'LL PAY

TAFE at School Full Fee

$3,600

Course overview

Begin your career in healthcare with this entry-level course. This qualification will give you the foundation skills necessary to work in an assistant role in a health, aged or residential care setting, or to undertake further study in the field. Australia's healthcare industry is a strong-growth sector with more than 50,000 jobs expected to open in the next five years.

This course will equip you to work with people from diverse backgrounds, recognise healthy body systems, respond to behaviours of concern, and transport patients. Our highly-experienced industry professionals will guide you every step of the way to ensure your transition into the health sector is a success.

Successful completion of this course will qualify you to work in an assistance role in a health care facility as a ward assistant, orderly, food services assistant or laundry services worker. It will also give you the foundation skills you need to undertake further study in the industry.

What can I do?

Hospital Laundry Worker
Food Services Assistant (Hospital)
Ward Assistant (hospital)

Course outcome:

HLT23221 Certificate II in Health Support Services

Upgrade your qualification

Use this course to pathway to higher qualifications in aged care, individual support, or nursing.

TAFE at School

Get a head start on your career while you're still at high school. Studying a certificate II or certificate III at school, and completing Year 12, gets you a guaranteed spot in any diploma course at TAFE Queensland. It also counts toward your QCE, opens up pathways to university, and makes you job ready sooner.

What you will study

The successful achievement of this qualification requires you to complete all core and 8 elective units from the list below.

UNIT CODE
UNIT NAME

UNIT CODE
CHCCOM005

Communicate and work in health or community services

UNIT CODE :
CHCCOM005

Unit description :

This unit describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers.
UNIT NAME
Communicate and work in health or community services

UNIT CODE
CHCDIV001

Work with diverse people

UNIT CODE :
CHCDIV001

Unit description :

This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.
UNIT NAME
Work with diverse people

UNIT CODE
HLTINF006

Apply basic principles and practices of infection prevention and control

UNIT CODE :
HLTINF006

Unit description :
This unit describes the performance outcomes, skills and knowledge required to apply basic infection prevention and control principles in work settings including implementing standard and transmission-based precautions and responding to risks.
UNIT NAME
Apply basic principles and practices of infection prevention and control

UNIT CODE
HLTWHS001

Participate in workplace health and safety

UNIT CODE :
HLTWHS001

Unit description :

This unit describes the skills and knowledge required for workers to participate in safe work practices to ensure their own health and safety, and that of others. The unit applies to all workers who require knowledge of workplace health and safety (WHS) to carry out their own work, either under direct supervision or with some individual responsibility.
UNIT NAME
Participate in workplace health and safety

UNIT CODE
UNIT NAME

UNIT CODE
BSBMED301

Interpret and apply medical terminology appropriately

UNIT CODE :
BSBMED301

Unit description :

This unit describes the skills and knowledge required to understand and respond to instructions; to carry out routine tasks and communicate with a range of internal/external clients in a medical environment; as well as use appropriate medical terminology.
UNIT NAME
Interpret and apply medical terminology appropriately

UNIT CODE
BSBPEF202

Plan and apply time management

UNIT CODE :
BSBPEF202

Unit description :
This unit describes the skills and knowledge required to implement time management processes to organise and complete work tasks. It also addresses skills and knowledge to seek and review feedback for performance improvement regarding time management and use technology appropriate to the task.
UNIT NAME
Plan and apply time management

UNIT CODE
CHCCCS010

Maintain a high standard of service

UNIT CODE :
CHCCCS010

Unit description :

This unit describes the skills and knowledge to deliver and maintain a high standard of service.
UNIT NAME
Maintain a high standard of service

UNIT CODE
CHCCCS012

Prepare and maintain beds

UNIT CODE :
CHCCCS012

Unit description :

This unit describes the skills and knowledge required to apply bed making and cleaning practices to a range of beds to ensure that people can safely occupy a clean bed.
UNIT NAME
Prepare and maintain beds

UNIT CODE
CHCCCS020

Respond effectively to behaviours of concern

UNIT CODE :
CHCCCS020

Unit description :

This unit describes the skills and knowledge required to respond effectively to behaviours of concern of people. Skills are associated with handling difficult incidents rather than managing ongoing behaviour difficulties.
UNIT NAME
Respond effectively to behaviours of concern

UNIT CODE
CHCCCS026

Transport individuals

UNIT CODE :
CHCCCS026

Unit description :

This unit describes the skills and knowledge required to provide safe, timely and efficient transportation of people from one location to another at a particular site, or to other sites.
UNIT NAME
Transport individuals

UNIT CODE
HLTAID011

Provide First Aid

UNIT CODE :
HLTAID011

Unit description :
This unit describes the skills and knowledge required to provide a first aid response to a casualty in line with first aid guidelines determined by the Australian Resuscitation Council (ARC) and other Australian national peak clinical bodies. The unit applies to all persons who may be required to provide a first aid response in a range of situations, including community and workplace settings.
UNIT NAME
Provide First Aid

UNIT CODE
HLTWHS005

Conduct manual tasks safely

UNIT CODE :
HLTWHS005

Unit description :

This unit describes the skills and knowledge required to recognise potentially hazardous manual tasks, and then to prepare for and complete those tasks in a safe manner.
UNIT NAME
Conduct manual tasks safely

Note: For some courses, not all electives are available at all campuses.

Ways to study

Choose your study location

On Campus

You'll learn face to face with a teacher in a classroom or simulated workplace environment. You may access learning materials through our online learning management system Connect. Learn more
On campus with some online

You’ll primarily learn face to face with a teacher in one of our learning spaces such as a classroom or simulated workplace environment. Some of your training may also take place via video or Zoom. Learn more
View comparison chart

Online with on campus practical training

Your course is primarily online and you may interact with your teachers and other students using Zoom. You will also need to come in to campus to complete some practical learning and assessment. Learn more
View comparison chart

On Campus

You'll learn face to face with a teacher in a classroom or simulated workplace environment. You may access learning materials through our online learning management system Connect. Learn more
Online with on campus practical training

Your course is primarily online and you may interact with your teachers and other students using Zoom. You will also need to come in to campus to complete some practical learning and assessment. Learn more
View comparison chart

On Campus

You'll learn face to face with a teacher in a classroom or simulated workplace environment. You may access learning materials through our online learning management system Connect. Learn more
View comparison chart

On campus with some online

You’ll primarily learn face to face with a teacher in one of our learning spaces such as a classroom or simulated workplace environment. Some of your training may also take place via video or Zoom. Learn more
View comparison chart

CAMPUS	STUDY MODE	START DATE	DURATION	WORKLOAD	WHAT YOU'LL PAY
Ipswich	On Campus	02 Feb 2026	4 terms	Part time 1 day per week	TAFE at School Full Fee: $3,600 This is the total course fee for High School students also studying at TAFE. More Apply
Ipswich On Campus Online Time How much of the course will be delivered online. 0% On Campus Time 100% START DATE The date the course starts. Apply early as intakes fill up quickly. 02 Feb 2026 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 4 terms The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Part time 1 day per week The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY TAFE at School Full Fee: $3,600 This is the total course fee for High School students also studying at TAFE. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. On-Campus The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply
South Bank	On campus with some online	02 Feb 2026	4 terms	Part time 1 day per week	TAFE at School Full Fee: $3,600 This is the total course fee for High School students also studying at TAFE. More Apply
South Bank On campus with some online Online Time How much of the course will be delivered online. 20% On Campus Time 80% START DATE The date the course starts. Apply early as intakes fill up quickly. 02 Feb 2026 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 4 terms The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Part time 1 day per week The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY TAFE at School Full Fee: $3,600 This is the total course fee for High School students also studying at TAFE. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply

CAMPUS	STUDY MODE	START DATE	DURATION	WORKLOAD	WHAT YOU'LL PAY
Southport	Online with on campus practical training	02 Feb 2026	4 terms	Part time On campus with tutorials & scheduled practical lab sessions	TAFE at School Full Fee: $3,600 This is the total course fee for High School students also studying at TAFE. More Apply
Southport Online with on campus practical training Online Time How much of the course will be delivered online. 80% On Campus Time 20% START DATE The date the course starts. Apply early as intakes fill up quickly. 02 Feb 2026 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 4 terms The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Part time On campus with tutorials & scheduled practical lab sessions The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY TAFE at School Full Fee: $3,600 This is the total course fee for High School students also studying at TAFE. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply

CAMPUS	STUDY MODE	START DATE	DURATION	WORKLOAD	WHAT YOU'LL PAY
Roma	Online with on campus practical training	02 Feb 2026	4 terms	Part time 1 day per week	TAFE at School Full Fee: $3,600 This is the total course fee for High School students also studying at TAFE. More Apply
Roma Online with on campus practical training Online Time How much of the course will be delivered online. 60% On Campus Time 40% START DATE The date the course starts. Apply early as intakes fill up quickly. 02 Feb 2026 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 4 terms The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Part time 1 day per week The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY TAFE at School Full Fee: $3,600 This is the total course fee for High School students also studying at TAFE. Class format Some courses include classes at scheduled times while others can be completed in your own time. Self-paced Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply
Toowoomba	On Campus	02 Feb 2026	4 terms	Part time 1 day per week	TAFE at School Full Fee: $3,600 This is the total course fee for High School students also studying at TAFE. More Apply
Toowoomba On Campus Online Time How much of the course will be delivered online. 0% On Campus Time 100% START DATE The date the course starts. Apply early as intakes fill up quickly. 02 Feb 2026 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 4 terms The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Part time 1 day per week The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY TAFE at School Full Fee: $3,600 This is the total course fee for High School students also studying at TAFE. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. On-Campus The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply
Warwick	On Campus	02 Feb 2026	4 terms	Part time 1 day per week	TAFE at School Full Fee: $3,600 This is the total course fee for High School students also studying at TAFE. More Apply
Warwick On Campus Online Time How much of the course will be delivered online. 0% On Campus Time 100% START DATE The date the course starts. Apply early as intakes fill up quickly. 02 Feb 2026 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 4 terms The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Part time 1 day per week The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY TAFE at School Full Fee: $3,600 This is the total course fee for High School students also studying at TAFE. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. On-Campus The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply

CAMPUS	STUDY MODE	START DATE	DURATION	WORKLOAD	WHAT YOU'LL PAY
Kingaroy	On Campus	02 Feb 2026	4 terms	Part time 1 day per week	TAFE at School Full Fee: $3,600 This is the total course fee for High School students also studying at TAFE. More Apply
Kingaroy On Campus Online Time How much of the course will be delivered online. 0% On Campus Time 100% START DATE The date the course starts. Apply early as intakes fill up quickly. 02 Feb 2026 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 4 terms The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Part time 1 day per week The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY TAFE at School Full Fee: $3,600 This is the total course fee for High School students also studying at TAFE. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. On-Campus The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply

CAMPUS	STUDY MODE	START DATE	DURATION	WORKLOAD	WHAT YOU'LL PAY
Burdekin	On campus with some online	27 Jan 2026	4 terms	Part time 1 day per week	TAFE at School Full Fee: $3,600 This is the total course fee for High School students also studying at TAFE. More Apply
Burdekin On campus with some online Online Time How much of the course will be delivered online. 20% On Campus Time 80% START DATE The date the course starts. Apply early as intakes fill up quickly. 27 Jan 2026 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 4 terms The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Part time 1 day per week The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY TAFE at School Full Fee: $3,600 This is the total course fee for High School students also studying at TAFE. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply
Cairns	On campus with some online	27 Jan 2026	4 terms	Part time 1 day per week	TAFE at School Full Fee: $3,600 This is the total course fee for High School students also studying at TAFE. More Apply
Cairns On campus with some online Online Time How much of the course will be delivered online. 20% On Campus Time 80% START DATE The date the course starts. Apply early as intakes fill up quickly. 27 Jan 2026 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 4 terms The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Part time 1 day per week The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY TAFE at School Full Fee: $3,600 This is the total course fee for High School students also studying at TAFE. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply
Charters Towers	On campus with some online	27 Jan 2026	4 terms	Part time 1 day per week	TAFE at School Full Fee: $3,600 This is the total course fee for High School students also studying at TAFE. More Apply
Charters Towers On campus with some online Online Time How much of the course will be delivered online. 20% On Campus Time 80% START DATE The date the course starts. Apply early as intakes fill up quickly. 27 Jan 2026 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 4 terms The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Part time 1 day per week The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY TAFE at School Full Fee: $3,600 This is the total course fee for High School students also studying at TAFE. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply
Mareeba	On campus with some online	27 Jan 2026	4 terms	Part time 1 day per week	TAFE at School Full Fee: $3,600 This is the total course fee for High School students also studying at TAFE. More Apply
Mareeba On campus with some online Online Time How much of the course will be delivered online. 20% On Campus Time 80% START DATE The date the course starts. Apply early as intakes fill up quickly. 27 Jan 2026 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 4 terms The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Part time 1 day per week The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY TAFE at School Full Fee: $3,600 This is the total course fee for High School students also studying at TAFE. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply
Mount Isa	On campus with some online	27 Jan 2026	4 terms	Part time block training scheduled on enrolment	TAFE at School Full Fee: $3,600 This is the total course fee for High School students also studying at TAFE. More Apply
Mount Isa On campus with some online Online Time How much of the course will be delivered online. 20% On Campus Time 80% START DATE The date the course starts. Apply early as intakes fill up quickly. 27 Jan 2026 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 4 terms The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Part time block training scheduled on enrolment The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY TAFE at School Full Fee: $3,600 This is the total course fee for High School students also studying at TAFE. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply
Thursday Island	On campus with some online	27 Jan 2026	4 terms	Part time block training scheduled on enrolment	TAFE at School Full Fee: $3,600 This is the total course fee for High School students also studying at TAFE. More Apply
Thursday Island On campus with some online Online Time How much of the course will be delivered online. 20% On Campus Time 80% START DATE The date the course starts. Apply early as intakes fill up quickly. 27 Jan 2026 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 4 terms The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Part time block training scheduled on enrolment The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY TAFE at School Full Fee: $3,600 This is the total course fee for High School students also studying at TAFE. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply
Townsville - Pimlico	On campus with some online	27 Jan 2026	4 terms	Part time 1 day per week	TAFE at School Full Fee: $3,600 This is the total course fee for High School students also studying at TAFE. More Apply
Townsville - Pimlico On campus with some online Online Time How much of the course will be delivered online. 20% On Campus Time 80% START DATE The date the course starts. Apply early as intakes fill up quickly. 27 Jan 2026 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 4 terms The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Part time 1 day per week The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY TAFE at School Full Fee: $3,600 This is the total course fee for High School students also studying at TAFE. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply

Choosing to study a TAFE at School course is a great way to get a vocational qualification while you’re still in high school. You also gain valuable credits towards your QCE, an apprenticeship, a diploma or university.
TAFE at School gives you a taste of what higher education is all about, makes you work-ready, and helps you build practical skills in an adult-learning environment. Successful completion of a TAFE at School qualification gives you direct entry into any of our diploma courses. Learn more

You must be a Year 11 or 12 student enrolled at a participating high school, in some instances Year 10 students may be considered. In addition, the duration of your TAFE at School course cannot be longer than your remaining high school studies. Speak to your high school guidance counsellor or careers advisor for more information.

Course placements are subject to availability.

QCE points: up to 4

Information is current at time of publishing, to confirm the QCE points for your course please speak to your high school guidance counsellor or careers advisor, or visit the Queensland Curriculum & Assessment Authority (QCAA) website.

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Certificate II in Health Support Services (HLT23221)

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Certificate II in Health Support Services

COURSE CODE: HLT23221

Payment Options

How can I pay for this course?

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help.

Payment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

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Upfront payment

This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.

Learn more

Entry requirements

Skills check

You will be invited to complete a Skills Check following your application submission, before enrolling to your studies. This helps you to decide if your course is right for you and allows us to understand your current abilities in English, Maths, as well as using Digital technology.

The recommended benchmark levels for this course are 1 in English, 1 in Maths and 1 in Digital Technology.

Access and instructions on how to complete the Skills Check will be emailed to you once you have submitted your application.

Read the Skills Check FAQs.

Selection criteria

You must be in your senior years of high school as well as meet the following criteria:

program selection must reflect your SET Plan options
academic achievement should support your selection - a pass in Year 10 Maths and English is highly recommended (if you do not have a pass achievement you will require a support plan from the school explaining how they will support you to successfully complete the program)
you must be enrolled, have regular attendance and remain in school for the duration of the program.

Resources required

It is recommended that you wear closed toe black, leather shoes and have a personal stationary (pens and paper) and a valid email address

Important information

Those students who have a medical contraindication may be unable to complete the vocational placement component of their course. This means you may not be able to meet all of the requirements of your course and may not be able to graduate or receive your qualification.

Assessment methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Pathways

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about University Pathways

How to apply

Direct application

If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online.

Course disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees, available subsidies, and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

Recognition of prior learning (RPL) and credit transfers

Fast track your way to a formal qualification by earning credit for the things you already know. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

Learn more

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Certificate II in Health Support Services

Course overview

What can I do?

Course outcome:

Upgrade your qualification

TAFE at School

Core units

Elective units

Ipswich

South Bank

Southport

Roma

Toowoomba

Warwick

Kingaroy

Burdekin

Cairns

Charters Towers

Mareeba

Mount Isa

Thursday Island

Townsville - Pimlico

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Certificate II in Health Support Services

Payment Options

How can I pay for this course?

Payment plan

Upfront payment

Entry requirements

Skills check

Selection criteria

Resources required

Important information

Assessment methods

Pathways

University pathways

How to apply

Direct application

Course disclaimer

Recognition of prior learning (RPL) and credit transfers

Related courses

Certificate III in Health Services Assistance

Careers

Certificate IV in Allied Health Assistance

Careers