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  • HLT23215

Certificate II in Health Support Services

At a glance

At a glance

Start your career in the health care sector with this entry-level course and develop the basic skills needed to work within a variety of health environments in support roles.

JOB PROSPECTS
  • Hospital Laundry Worker
  • Food Services Assistant (Hospital)
  • Ward Assistant (hospital)
COURSE OUTCOME

HLT23215 Certificate II in Health Support Services

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Course overview

Course overview

Begin your career in healthcare with this entry-level course. This qualification will give you the foundation skills necessary to work in an assistant role in a health, aged or residential care setting, or to undertake further study in the field. Australia's healthcare industry is a strong-growth sector with more than 50,000 jobs expected to open in the next five years.

This course will equip you to work with people from diverse backgrounds, recognise healthy body systems, respond to behaviours of concern, and transport patients. Our highly-experienced industry professionals will guide you every step of the way to ensure your transition into the health sector is a success.

Successful completion of this course will qualify you to work in an assistance role in a health care facility as a ward assistant, orderly, food services assistant or laundry services worker. It will also give you the foundation skills you need to undertake further study in the industry.

Units

The successful achievement of this qualification requires you to complete all core and 8 elective units from the list below.

UNIT CODE UNIT NAME
HLTWHS001
Participate in workplace health and safety
HLTINF001
Comply with infection prevention and control policies and procedures
CHCDIV001
Work with diverse people
CHCCOM005
Communicate and work in health or community services

Note: Not all electives are available at all campuses.

UNIT CODE UNIT NAME
HLTWHS005
Conduct manual tasks safely
HLTHSS005
Undertake routine stock maintenance
HLTFSE001
Follow basic food safety practices
HLTAID003
Provide first aid
HLTAAP001
Recognise healthy body systems
CHCCCS026
Transport individuals
CHCCCS020
Respond effectively to behaviours of concern
CHCCCS012
Prepare and maintain beds
CHCCCS010
Maintain a high standard of service
BSBWOR203
Work effectively with others
BSBWOR202
Organise and complete daily work activities
BSBITU201
Produce simple word processed documents
BSBCUS201
Deliver a service to customers
BSBADM101
Use business equipment and resources

Note: Not all electives are available at all campuses.

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Ways to study

Ways to study

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University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas will give you a full year of credit towards a degree with one of our partner universities.

Learn more about university pathways
  • James Cook University
  • University of Queensland
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland
Payment options

Payment options

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what's right for you, get in touch. We're here to help.

Money IconUpfront payment

This is the total cost of the course you need to pay when you enrol if you are not eligible for a subsidy or concession.

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Money IconPayment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

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Important Information
Important Information

Important Information


Entry requirements

There are no formal entry requirements for this course.

Selection criteria

You must be in your senior years of high school as well as meet the following criteria:
program selection must reflect your SET Plan options
academic achievement should support your selection - a pass in Year 10 Maths and English is highly recommended (if you do not have a pass achievement you will require a support plan from the school explaining how they will support you to successfully complete the program)
you must be enrolled, have regular attendance and remain in school for the duration of the program.

Resources required

  Its recommanded that you wear closed toe black, leather shoes and have a personal stationary (pens and paper)  and a valid email address 

Assessment Methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolments.

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How to apply

How to apply

Recognition of Prior Learning (RPL) and credit transfers


Fast track your way to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace or previous learning means less study time for you, and getting the paper to prove you're qualified a whole lot sooner. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

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Get started with TAFE Queensland

If you have read and understood the student rules, refund policy, understand your fees and payment options, have a Unique Student Identifier (USI) and checked you meet the entry requirements and selection criteria for this course, you're ready to get started.

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas will give you a full year of credit towards a degree with one of our partner universities.

Learn more about university pathways
  • James Cook University
  • University of Queensland
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland