Certificate IV in Community Services

Skills check

You will be invited to complete a Skills Check following your application submission, before enrolling to your studies. This helps you to decide if your course is right for you and allows us to understand your current abilities in English, Maths, as well as using Digital technology. 

The recommended benchmark levels for this course are 4 in English, 3 in Maths and 3 in Digital Technology.

Access and instructions on how to complete the Skills Check will be emailed to you once you have submitted your application.

Read the Skills Check FAQs.

Selection criteria

In order to fulfill the compulsory placement requirement of this course, students must turn 18 years of age in the first semester of study.

Traineeship pathway
​To study a traineeship program you must be indentured as a trainee with your employer.

Employers need to be able to provide necessary human and physical resources to qualify for a trainee.

Find out more on how to become an apprentice or trainee

It is recommended that you have access to a reliable internet connection to access TAFE Queensland's online learning system Connect, and a computer with up-to-date software, including Microsoft Office and Adobe Acrobat Reader. This equipment and software is available for use at all TAFE Queensland locations.

During your course you will be required to complete vocational placement so you can start practising your new skills in a real-world environment. You’ll be required to work shifts determined by your placement provider, and these can include early mornings or late nights, any day of the week, including public holidays. TAFE Queensland may be able to assist in arranging suitable placements.

Completing placement is compulsory, and you will be expected to manage family and work commitments in order to complete your shifts. You are required to complete 120 hours of placement to satisfy this component of your qualification.

To successfully satisfy all course requirements you will be required to complete a:

• NDIS Screening Check
• Blue Card (Working with Children Check)

Vaccinations may be required by the owner or operator of the facility providing your placement. 

For further details please see Placement information for community services.

Please be aware that this program is comprised of units that cover a range of sensitive topics which may include mental health, child protection, and alcohol and other drugs.

This course requires you to undertake role plays. Role plays will cover sensitive topics such as trauma, domestic violence, cultural diversity, mental health, and children at risk.

Online self-directed
You will need to act out, record, save, and upload role plays to TQ Connect using compatible technology. You must source participants for your role plays, with some requiring more than one participant.
Numerous role plays are required for your online course, varying in duration and complexity.
Most subjects will require you to organise consenting participants to fully address the assessment criteria in each role play to achieve a satisfactory grade.

You are expected to engage in additional personal study to meet the course requirements. Online self-directed and online virtual classroom students will need to balance work and family commitments with your studies, which may include studying on weekends and outside of normal business hours.

Each assessment task will have specific criteria that you need to meet, which will be clearly outlined in your assessment instructions.
If you are studying via the online self-directed program there will be specific open and close dates for each unit, and each assessment task will have a due date. This forms the structured part of your online course.

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To be eligible for the Career Boost subsidised price, you must:

• be an existing worker in the Community Services Industry and Health Industry, (which includes parents and unpaid carers of NDIS participants.) Evidence must be supplied prior to enrolment.
• be aged 15 years or over, and be no longer at school;
• permanently reside in Queensland;
• be an Australian citizen, Australian permanent resident (includes humanitarian entrant), temporary resident with the necessary visa and work permits on the pathway to permanent residency, or a New Zealand citizen;
• not hold a certificate IV or higher-level qualification completed within the last 10 years, not including qualifications completed at school and foundation skills training; and
• not be enrolled in another qualification, not including foundation skills training.

Existing worker means a current employee who has a one month or more employment relationship with their employer and has actively fulfilled work duties for this period. The one month working relationship could be full-time or on a part-time/casual employment equivalent basis. Existing workers have access to employee entitlements and therefore do not include volunteers. Registration with a Labour Hire Company does not satisfy the ‘existing worker’ requirement, unless at the commencement of the training the prospective student has been engaged in employment for a period of one month or more and is currently employed.