CHC52021 | 113763F

Diploma of Community Services

Take the next step in your career in community services with this advanced qualification. This course is perfect for people who want to work in the community sector.

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STUDY LOCATIONS Greater Brisbane Gold Coast Sunshine Coast Darling Downs and South West Far North Queensland

WAYS TO STUDY On campus Online International

NEXT INTAKE Start date: 22 Jan 2024 Duration: 1 year View all intakes

WHAT YOU'LL PAY

Concession

$7,780

Subsidised

$8,860

Full Fee

$12,400

International

$14,000

Eligibility Calculator

Course overview

Take the next step in your career in the community services sector with this advanced qualification. This course will give you the high-level skills needed for a role with a community organisation.

According to the Australian Government's Job Outlook service, the number of people working in community and welfare support is expected to grow strongly in the coming years. This large occupation has strong job prospects with around 19,000 job openings anticipated over the next five years.

This course gives you high-level communication skills, and the ability to develop strategies to work with at-risk groups within the community. You will also gain valuable research skills and be taught how to work within legal and ethical frameworks. Our highly-experienced teaching staff will give you one-on-one guidance and the industry knowledge you need to succeed in the community sector.

Successful completion of this course will give you the confidence and skills to seek employment as a case manager or community services worker. It will also give you the knowledge required to pursue further study.

What can I do?

Social Housing Coordinator
Community Services Worker
Welfare Worker
Case Manager
Family Support Worker

Course outcome:

CHC52021 Diploma of Community Services

TAFE at School students - Statement of Attainment of accredited units.

Strong industry partnerships

As part of your course, you get valuable experience in real workplaces. Our strong partnerships mean you will learn the skills you need, while also getting to know potential future employers.

Pathways to study

TAFE Queensland's partnerships with Australia's top universities means you will be credited for your time with us if you decide to upgrade your qualification.

What you will study

The successful achievement of this qualification requires you to complete all core and 8 elective units from the list below. You will also be required to undertake a minimum of 200 hours of vocational placement in an approved setting.

UNIT CODE
UNIT NAME

UNIT CODE
CHCCCS004

Assess co-existing needs

UNIT CODE :
CHCCCS004

Unit description :

This unit describes the skills and knowledge required to assess the diverse and multi-faceted needs of people and determine both internal and external services required to meet those needs.
UNIT NAME
Assess co-existing needs

UNIT CODE
CHCCCS007

Develop and implement service programs

UNIT CODE :
CHCCCS007

Unit description :

This unit describes the skills and knowledge required to engage consumers, analyse service needs of particular groups and develop programs and services to meet those needs.
UNIT NAME
Develop and implement service programs

UNIT CODE
CHCCCS019

Recognise and respond to crisis situations

UNIT CODE :
CHCCCS019

Unit description :

This unit describes the skills and knowledge required to recognise situations where people may be in imminent crisis, and then to work collaboratively to minimise any safety concerns and make plans to access required support services.
UNIT NAME
Recognise and respond to crisis situations

UNIT CODE
CHCCSM013

Facilitate and review case management

UNIT CODE :
CHCCSM013

Unit description :
This unit describes the performance outcomes, skills and knowledge required to plan, monitor and review case management.
UNIT NAME
Facilitate and review case management

UNIT CODE
CHCDEV005

Analyse impacts of sociological factors on people in community work and services

UNIT CODE :
CHCDEV005

Unit description :
This unit of competency describes the performance outcomes, skills and knowledge required to analyse impacts of sociological factors when undertaking community work and associated services.
UNIT NAME
Analyse impacts of sociological factors on people in community work and services

UNIT CODE
CHCDFV001

Recognise and respond appropriately to domestic and family violence

UNIT CODE :
CHCDFV001

Unit description :
This unit describes the knowledge and skills required to identify and respond to the needs of clients who may be experiencing domestic and family violence, including responding to immediate intervention and support needs.
UNIT NAME
Recognise and respond appropriately to domestic and family violence

UNIT CODE
CHCDIV001

Work with diverse people

UNIT CODE :
CHCDIV001

Unit description :

This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.
UNIT NAME
Work with diverse people

UNIT CODE
CHCDIV002

Promote Aboriginal and/or Torres Strait Islander cultural safety

UNIT CODE :
CHCDIV002

Unit description :

The unit describes the skills and knowledge required to identify Aboriginal and/or Torres Strait Islander cultural safety issues in the workplace, model cultural safety in own work practice, and develop strategies to enhance cultural safety.
UNIT NAME
Promote Aboriginal and/or Torres Strait Islander cultural safety

UNIT CODE
CHCLEG003

Manage legal and ethical compliance

UNIT CODE :
CHCLEG003

Unit description :

This unit describes the skills and knowledge required to research information about compliance and ethical practice responsibilities, and then develop and monitor policies and procedures to meet those responsibilities.
UNIT NAME
Manage legal and ethical compliance

UNIT CODE
CHCMGT005

Facilitate workplace debriefing and support processes

UNIT CODE :
CHCMGT005

Unit description :

This unit describes the skills and knowledge required to monitor and support workers. This includes implementing support processes to manage stress and emotional wellbeing of self or colleagues working in varied health and community service contexts. It also involves facilitating structured debriefing sessions to colleagues following incidents with the potential to impact on health and wellbeing.
UNIT NAME
Facilitate workplace debriefing and support processes

UNIT CODE
CHCPRP003

Reflect on and improve own professional practice

UNIT CODE :
CHCPRP003

Unit description :

This unit describes the skills and knowledge required to evaluate and enhance own practice through a process of reflection and ongoing professional development.
UNIT NAME
Reflect on and improve own professional practice

UNIT CODE
HLTWHS003

Maintain work health and safety

UNIT CODE :
HLTWHS003

Unit description :

This unit describes the skills and knowledge required to implement and monitor work health and safety (WHS) policies, procedures and work practices as part of a small work team.
UNIT NAME
Maintain work health and safety

UNIT CODE
UNIT NAME

UNIT CODE
CHCADV001

Facilitate the interests and rights of clients

UNIT CODE :
CHCADV001

Unit description :

This unit describes the skills and knowledge required to assist clients to identify their rights, voice their needs and concerns and realise their interests, rights and needs.
UNIT NAME
Facilitate the interests and rights of clients

UNIT CODE
CHCCCS003

Increase the safety of individuals at risk of suicide

UNIT CODE :
CHCCCS003

Unit description :

This unit describes the skills and knowledge to identify and manage immediate suicide risk and work with the individual to achieve safe outcomes. It includes the requirements for developing a clear safety plan for addressing any immediate danger to the person at risk or others, mobilising access to emergency medical help when needed and facilitating links with further support.
UNIT NAME
Increase the safety of individuals at risk of suicide

UNIT CODE
CHCCCS009

Facilitate responsible behaviour

UNIT CODE :
CHCCCS009

Unit description :

This unit describes the skills and knowledge required to monitor individuals, respond to behaviours of concern, deal with conflict and support responsibility for behaviour management and change.
UNIT NAME
Facilitate responsible behaviour

UNIT CODE
CHCCOM004

Present information to stakeholder groups

UNIT CODE :
CHCCOM004

Unit description :
This unit describes the skills and knowledge required to apply high level communication skills in interactions with stakeholders.
UNIT NAME
Present information to stakeholder groups

UNIT CODE
CHCDIS016

Develop and promote positive person-centred behaviour supports

UNIT CODE :
CHCDIS016

Unit description :
This unit describes the performance outcomes, skills and knowledge required to identify behaviours of concern and to develop and promote positive behaviour supports as part of an individualised behaviour support plan for a person with disability, using a person-centred approach.
UNIT NAME
Develop and promote positive person-centred behaviour supports

UNIT CODE
CHCMHS005

Provide services to people with co-existing mental health and alcohol and other drugs issues

UNIT CODE :
CHCMHS005

Unit description :

This unit describes the skills and knowledge required to assess capacity to support people with co-existing mental health and alcohol and other drugs issues and to work collaboratively to provide support and facilitate links to other services.
UNIT NAME
Provide services to people with co-existing mental health and alcohol and other drugs issues

UNIT CODE
CHCMHS007

Work effectively in trauma informed care

UNIT CODE :
CHCMHS007

Unit description :

This unit describes the skills and knowledge required to practice and contribute to the continuous improvement of trauma informed care within a service.
UNIT NAME
Work effectively in trauma informed care

UNIT CODE
CHCSOH013

Work with people experiencing or at risk of homelessness

UNIT CODE :
CHCSOH013

Unit description :
This unit describes the performance outcomes, skills and knowledge required to work with people who are experiencing homelessness or at risk of becoming homeless, including people experiencing domestic and family violence.
UNIT NAME
Work with people experiencing or at risk of homelessness

Note: For some courses, not all electives are available at all campuses.

Ways to study

Show courses from

On campus with some online

You’ll primarily learn face to face with a teacher in one of our learning spaces such as a classroom or simulated workplace environment. Some of your training may also take place via video or Zoom. Learn more
View comparison chart

On Campus

You'll learn face to face with a teacher in a classroom or simulated workplace environment. You may access learning materials through our online learning management system Connect. Learn more
View comparison chart

On campus with some online

You’ll primarily learn face to face with a teacher in one of our learning spaces such as a classroom or simulated workplace environment. Some of your training may also take place via video or Zoom. Learn more
View comparison chart

CAMPUS	STUDY MODE	START DATES	DURATION	WORKLOAD	WHAT YOU'LL PAY
Loganlea	On campus with some online	22 Jan 2024	1 year	Full time up to 5 days per week	Concession: $7,780 Subsidised: $8,860 Full fee: $12,400 More Apply
Loganlea On campus with some online Online Time How much of the course will be delivered online. 20% On Campus Time 80% START DATE The date the course starts. Apply early as intakes fill up quickly. 22 Jan 2024 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 1 year The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Full time up to 5 days per week The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY Concession: $7,780 Subsidised: $8,860 Full fee: $12,400 Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus and vocational placement The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply
South Bank	On campus with some online	22 Jan 2024	1 year	Full time up to 5 days per week	Concession: $7,780 Subsidised: $8,860 Full fee: $12,400 More Apply
South Bank On campus with some online Online Time How much of the course will be delivered online. 20% On Campus Time 80% START DATE The date the course starts. Apply early as intakes fill up quickly. 22 Jan 2024 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 1 year The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Full time up to 5 days per week The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY Concession: $7,780 Subsidised: $8,860 Full fee: $12,400 Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus and vocational placement The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply
Springfield	On campus with some online	22 Jan 2024	1.5 years	Full time - 1 day on campus + 1 virtual class per week	Concession: $7,780 Subsidised: $8,860 Full fee: $12,400 More Apply
Springfield On campus with some online Online Time How much of the course will be delivered online. 40% On Campus Time 60% START DATE The date the course starts. Apply early as intakes fill up quickly. 22 Jan 2024 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 1.5 years The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Full time - 1 day on campus + 1 virtual class per week The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY Concession: $7,780 Subsidised: $8,860 Full fee: $12,400 Class format Some courses include classes at scheduled times while others can be completed in your own time. Self-paced Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). Yes Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus and vocational placement The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply
Springfield	On campus with some online	08 Jul 2024	1.5 years	Full time - 1 day on campus + 1 virtual class per week	Concession: $7,780 Subsidised: $8,860 Full fee: $12,400 More Apply
Springfield On campus with some online Online Time How much of the course will be delivered online. 40% On Campus Time 60% START DATE The date the course starts. Apply early as intakes fill up quickly. 08 Jul 2024 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 1.5 years The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Full time - 1 day on campus + 1 virtual class per week The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY Concession: $7,780 Subsidised: $8,860 Full fee: $12,400 Class format Some courses include classes at scheduled times while others can be completed in your own time. Self-paced Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). Yes Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus and vocational placement The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply

CAMPUS	STUDY MODE	START DATES	DURATION	WORKLOAD	WHAT YOU'LL PAY
Mooloolaba	On Campus	22 Jan 2024	12 months	2 days per week Tuesday, Wednesday	Concession: $7,780 Subsidised: $8,860 Full fee: $12,400 More Apply
Mooloolaba On Campus Online Time How much of the course will be delivered online. 0% On Campus Time 100% START DATE The date the course starts. Apply early as intakes fill up quickly. 22 Jan 2024 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 12 months The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. 2 days per week Tuesday, Wednesday The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY Concession: $7,780 Subsidised: $8,860 Full fee: $12,400 Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. On-Campus The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply

CAMPUS	STUDY MODE	START DATES	DURATION	WORKLOAD	WHAT YOU'LL PAY
Toowoomba	On campus with some online	22 Jan 2024	1.5 years	Full time - 1 day on campus + 1 virtual class per week	Concession: $7,780 Subsidised: $8,860 Full fee: $12,400 More Apply
Toowoomba On campus with some online Online Time How much of the course will be delivered online. 40% On Campus Time 60% START DATE The date the course starts. Apply early as intakes fill up quickly. 22 Jan 2024 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 1.5 years The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Full time - 1 day on campus + 1 virtual class per week The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY Concession: $7,780 Subsidised: $8,860 Full fee: $12,400 Class format Some courses include classes at scheduled times while others can be completed in your own time. Self-paced Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). Yes Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus and vocational placement The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply
Toowoomba	On campus with some online	08 Jul 2024	1.5 years	Full time - 1 day on campus + 1 virtual class per week	Concession: $7,780 Subsidised: $8,860 Full fee: $12,400 More Apply
Toowoomba On campus with some online Online Time How much of the course will be delivered online. 40% On Campus Time 60% START DATE The date the course starts. Apply early as intakes fill up quickly. 08 Jul 2024 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 1.5 years The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Full time - 1 day on campus + 1 virtual class per week The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY Concession: $7,780 Subsidised: $8,860 Full fee: $12,400 Class format Some courses include classes at scheduled times while others can be completed in your own time. Self-paced Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). Yes Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus and vocational placement The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply

Show courses from

Online with on campus practical training

Your course is primarily online and you may interact with your teachers and other students using Zoom. You will also need to come in to campus to complete some practical learning and assessment. Learn more
Online self-directed

All of your study will be done online and you can work through your studies at your own pace. You can access your learning materials 24/7 through our online learning management system Connect. Learn more
View comparison chart

STUDY MODE	START DATES	DURATION	WORKLOAD	WHAT YOU'LL PAY
Online self-directed	22 Jan 2024	18 months	Part time	Concession: $7,780 Subsidised: $8,860 Full fee: $12,400 More Apply
Online self-directed Online Time How much of the course will be delivered online. 100% On Campus Time 0% START DATE The date the course starts. Apply early as intakes fill up quickly. 22 Jan 2024 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 18 months The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Part time The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY Concession: $7,780 Subsidised: $8,860 Full fee: $12,400 Class format Some courses include classes at scheduled times while others can be completed in your own time. Self-paced Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online and vocational placement The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply
Online self-directed	22 Jan 2024	12 months	Full time 10-15 hours study per week including 1 hr weekly Zoom session Tuesday	Concession: $7,780 Subsidised: $8,860 Full fee: $12,400 More Apply
Online self-directed Online Time How much of the course will be delivered online. 100% On Campus Time 0% START DATE The date the course starts. Apply early as intakes fill up quickly. 22 Jan 2024 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 12 months The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Full time 10-15 hours study per week including 1 hr weekly Zoom session Tuesday The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY Concession: $7,780 Subsidised: $8,860 Full fee: $12,400 Class format Some courses include classes at scheduled times while others can be completed in your own time. Self-paced Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online and vocational placement The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply
Online with on campus practical training (Southport)	22 Jan 2024	1 year	Full time - Online content with on campus Workshops, Practical Assessment Blocks	Concession: $7,780 Subsidised: $8,860 Full fee: $12,400 More Apply
Online with on campus practical training (Southport) Online Time How much of the course will be delivered online. 60% On Campus Time 40% START DATE The date the course starts. Apply early as intakes fill up quickly. 22 Jan 2024 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 1 year The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Full time - Online content with on campus Workshops, Practical Assessment Blocks The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY Concession: $7,780 Subsidised: $8,860 Full fee: $12,400 Class format Some courses include classes at scheduled times while others can be completed in your own time. Self-paced Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus and vocational placement The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply

Show courses from

On campus with some online

You’ll primarily learn face to face with a teacher in one of our learning spaces such as a classroom or simulated workplace environment. Some of your training may also take place via video or Zoom. Learn more
View comparison chart

CAMPUS	STUDY MODE	START DATES	DURATION	WORKLOAD	WHAT YOU'LL PAY
South Bank	On campus with some online	22 Jan 2024	1 year	Full time up to 5 days per week	International: $14,000 More Apply
South Bank On campus with some online Online Time How much of the course will be delivered online. 20% On Campus Time 80% START DATE The date the course starts. Apply early as intakes fill up quickly. 22 Jan 2024 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 1 year The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Full time up to 5 days per week The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY International: $14,000 Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus and vocational placement The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply
South Bank	On campus with some online	08 Jul 2024	1 year	Full time up to 5 days per week	International: $14,000 More Apply
South Bank On campus with some online Online Time How much of the course will be delivered online. 20% On Campus Time 80% START DATE The date the course starts. Apply early as intakes fill up quickly. 08 Jul 2024 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 1 year The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Full time up to 5 days per week The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY International: $14,000 Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus and vocational placement The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply

Studying on campus is a great way to enjoy the benefits of face-to-face education in a way that is far removed from a typical school. No matter which campus you choose, you know that you will be learning in an adult environment where you will be respected and nurtured. Attend a campus to learn face-to-face with a teacher in one of our learning spaces; such as a classroom, workshop, laboratory or simulated environments, or interact with teachers using real-time video or web conference tools. Learn more

Courses delivered on campus may have a combination of online and classroom based learning. Students are expected to undertake additional personal study to complete the course requirements.

Enjoy the freedom and flexibility of choosing when and where you study. Direct your own learning with all your study materials online, allowing you to manage your own workload and fit your studies around your lifestyle. Access your learning space 24 hours a day, seven days a week and be supported by high-quality educators who are devoted to your outcomes. Learn more

You will be able to access your learning materials from the first day of the study period. You must be enrolled to be able to access your learning materials. You will be expected to undertake additional self-directed study in order to complete the course requirements.

As an international student at TAFE Queensland you'll gain hands-on experience in our modern classrooms, laboratories and workshops using state-of-the-art facilities and the same tools and equipment used in industry.

Get the internationally-recognised qualification you need to launch your career while enjoying the unique Australian landscape, culture, and lifestyle.

No matter where you are in your study journey, our team of international student support advisors can help you settle into life in Australia and provide support and assistance to help you throughout your studies.

As an international student you’ll study face-to-face in a classroom with other international and Australian students at one of our campus locations.

You will be expected to undertake additional personal study to complete the course requirements. The number of hours of personal study required is dependent on your existing knowledge, skills and language needs.

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Diploma of Community Services (CHC52021)

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Diploma of Community Services

COURSE CODE: CHC52021

Payment Options

How can I pay for this course?

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help.

Payment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

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Upfront payment

This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.

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VET Student Loan - $16,788 cap

This is an interest-free personal loan from the Australian Government that provides eligible students access to capped funding to help pay for their studies.

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International student payment

Our preferred payment method is telegraphic transfer or credit card using Convera Global Pay for Students or the Flywire Payment Portal. Convera and Flywire both allow you to complete your payment in your own currency using a telegraphic transfer with no processing fees or delays.
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Important Information

Read this before applying

Entry requirements

There are no formal entry requirements for this course.

Selection criteria

Domestic students
It is highly recommended that students are aged 18 or older by the course commencement date. A drivers licence and private vehicle are highly desirable, and will increase the likelihood of finding a range of placements.

Greater Brisbane Region

On campus with some online (South Bank): Only available to students who are in the Greater Brisbane area and willing and able to participate in industry vocational placement within 50km of the Brisbane CBD.

International students
The following selection criteria requirements apply only to International students:

English Language Proficiency: Academic IELTS 5.5 (no individual band less than 5.0) or ISLPR 2+ on all skills or other - For a list of all English Language test accepted by TAFE Queensland International
Academic Requirements: Completion of Year 12 (or equivalent). Non school-leavers must have relevant work experience or qualification that indicates likely success of course completion. For more information on the international education achievement levels equivalent to Year 10 and 12.

Applicants should be a minimum of 17 years of age and turning 18 during the first year of study with TAFE Queensland. International students who are under 18 years of age and are applying for a student visa are required by the Australian Department of Home Affairs to have adequate welfare arrangements in place.

Placement

During your course you will be required to complete vocational placement so you can start practising your new skills in a real-world environment. You’ll be required to work shifts determined by your placement provider, and these can include early mornings or late nights, any day of the week, including public holidays. TAFE Queensland may be able to assist in arranging suitable placements.

Completing placement is compulsory, and you will be expected to manage family and work commitments in order to complete your shifts. You are required to complete 200 hours of placement to satisfy this component of your qualification.

National Disability Insurance Scheme (NDIS)
This course requires you to obtain a NDIS Worker Screening Check to be eligible to attend the vocational placement assessment component of your studies.

Prior to Placement, you will need to receive and provide evidence of the following checks:

Students must complete their online NDIS Worker Screening Clearance application at this link - NDIS Worker Screening Unit (WSU) and nominate TAFE Queensland as your employer. There is no cost to students. TAFE Queensland will verify each student.
Students must also complete the NDIS Worker Orientation Online Modules (4 modules/approximately 90 minutes in total). Upon completion, students will need to provide their Certificate of Completion to both TAFE Queensland and their placement provider.
Additionally, if students work with children on Placement, they will also need a Blue Card Working with Children Check (Blue Card in Queensland).
Please note: Students can apply for both the NDIS Worker Screening Clearance and Blue Card by completing a combined application via the NDIS Worker Screening portal noted above NDIS Worker Screening Unit (WSU).

If your check identifies that you have a criminal history, you may be disqualified from being eligible to undertake placement and assessment, which would affect your course outcomes. If you think this might impact you, please speak to the relevant Placement Coordinator for further information.

Please note: TAFE Queensland wishes to warn you, as a Blue Card applicant, that it is an offence for a disqualified person to sign a Blue Card application. For further information regarding 'disqualified' persons, please contact Blue Card Services.

Vaccination requirements
COVID-19 vaccination requirements across a range of high-risk settings have eased. There are no Public Health Directions in affect requiring you to be vaccinated in high risk settings. However, decisions on mandatory vaccinations will be made by the owner or operator of these settings. Some facilities may also mandate the number of vaccinations required. These requirements will be provided to the student, prior to arrangements being made for the completion of vocational placement.

Students who are not up-to-date with their COVID-19 vaccinations will be ineligible for placement at a Queensland Health Facility. However, they may still have the opportunity to complete their placement at another organisation that does not mandate vaccinations. It's important for students to be aware that the availability of facilities/organisations without vaccination requirements may be limited, and this could potentially affect their ability to fulfil the placement requirements of the course.

Need to know

Those students who have a medical contraindication may be unable to complete the vocational placement component of their course. This means you may not be able to meet all of the requirements of your course and may not be able to graduate or receive your qualification.

East Coast Region Recognition of Prior Learning
Recognition of Prior Learning with workshops are held at each campus over 3 days - this program is for existing workers only.
Workshops will assist applicants to work through the RPL application. Prior to enrolment, students will receive a training plan identifying any GAP units where learning will need to be undertaken.

To be eligible for the Higher Level Skills subsidised price, you must:

be an existing worker in the Community Services and Health Industry, (which includes parents and unpaid carers of NDIS participants.) Existing workers must provide a letter from their employer stating that they are an employee of the organisation or a current payslip that displays the ABN and Trading name;
be aged 15 years or over, and no longer at school;
permanently reside in Queensland;
be an Australian citizen, permanent resident (includes humanitarian entrant), temporary resident with the necessary visa and work permits on the pathway to permanent residency, or a New Zealand citizen; and
not hold or be currently enrolled in a Certificate IV or higher-level qualification (does not include qualifications completed at school or foundation skills training).

Previous experience and/or studies in the community services sector would be an advantage. It is essential to have sound computer skills in Microsoft Office (eg Word, PowerPoint) as assessments and reading materials are delivered electronically. Due to the sensitivity of course content (eg mental health, addictions, crisis help), it is highly recommended that students are aged 18 or older as well as having a mature outlook.

Assessment Methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Pathways

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about University Pathways

How to Apply

Direct application

If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online.

Apply through QTAC

You can apply to study this course through the Queensland Tertiary Admission Centre (QTAC). You will need to submit your application on the QTAC website. It will be assessed, and if you are successful you will receive an offer directly through QTAC. You will need to accept your offer from QTAC before enrolling with TAFE Queensland.

For International students

International students can either apply directly through our TAFE Queensland International Application portal, or through one of our education agents. Our registered agents can assist you with your visa application and guide you through the enrolment process. If you are from this list of countries, you will need to apply through an agent.
Learn more

Course Disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

Recognition of Prior Learning (RPL) and credit transfers

Fast track your way to a formal qualification by earning credit for the things you already know. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

Learn more

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Course overview

What can I do?

Course outcome:

Strong industry partnerships

Pathways to study

Core units

Elective Units

Loganlea

South Bank

Springfield

Springfield

Mooloolaba

Toowoomba

Toowoomba

South Bank

South Bank

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Diploma of Community Services

Payment Options

How can I pay for this course?

Payment plan

Upfront payment

VET Student Loan - $16,788 cap

International student payment

Important Information

Read this before applying

Entry requirements

Selection criteria

Placement

Need to know

Assessment Methods

Pathways

University pathways

How to Apply

Direct application

Apply through QTAC

For International students

Course Disclaimer

Recognition of Prior Learning (RPL) and credit transfers

Related Courses

Certificate IV in Community Services

Careers

Diploma of Child, Youth and Family Intervention

Careers