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CHC52015 | 091776J 

Diploma of Community Services

Take the next step in your career in community services with this advanced qualification. This course is perfect for people who want to work in the community sector.

Apply Now
TIME 18 months / Full Time NEXT START DATE 11 Jul 2022
STUDY LOCATIONS Greater Brisbane Gold Coast Sunshine Coast Darling Downs and South West Far North Queensland North Queensland
WAYS TO STUDY On Campus Online International
WHAT YOU'LL PAY
Concession
$5,620
Subsidised
$6,580
Full Fee
$9,810
International
$10,000
Eligibility Calculator

Course overview

Take the next step in your career in the community services sector with this advanced qualification. This course will give you the high-level skills needed for a role with a community organisation.

According to the Australian Government's Job Outlook service, the number of people working in community and welfare support is expected to grow strongly in the coming years. This large occupation has strong job prospects with around 30,000 job openings anticipated over the next five years. 

This course gives you high-level communication skills, and the ability to develop strategies to work with at-risk groups within the community. You will also gain valuable research skills and be taught how to work within legal and ethical frameworks. Our highly-experienced teaching staff will give you one-on-one guidance and the industry knowledge you need to succeed in the community sector.

Successful completion of this course will give you the confidence and skills to seek employment as a case manager or community services worker. It will also give you the knowledge required to pursue further study.

What can I do?

  • Social Housing Coordinator
  • Community Services Worker
  • Welfare Worker
  • Case Manager
  • Family Support Worker

Course outcome:

CHC52015 Diploma of Community Services

TAFE at School students - Statement of Attainment of accredited units.

Strong industry partnerships

As part of your course, you get valuable experience in real workplaces. Our strong partnerships mean you will learn the skills you need, while also getting to know potential future employers.

Pathways to study

TAFE Queensland's partnerships with Australia's top universities means you will be credited for your time with us if you decide to upgrade your qualification. Successful completion of your diploma means you will also be able to work while you study.

What you will study.

The successful achievement of this qualification requires you to complete all core and 8 elective units from the list below. You will also be required to undertake a minimum of 100 hours of vocational placement in an approved setting. 

  • UNIT CODE
  • UNIT NAME

  • UNIT CODE
  • CHCCCS007
    Develop and implement service programs
    UNIT CODE :
    CHCCCS007
    Unit description :

    This unit describes the skills and knowledge required to engage consumers, analyse service needs of particular groups and develop programs and services to meet those needs.

  • UNIT NAME
  • Develop and implement service programs

  • UNIT CODE
  • CHCCOM003
    Develop workplace communication strategies
    UNIT CODE :
    CHCCOM003
    Unit description :

    This unit describes the skills and knowledge required to develop communication protocols for a team or business unit.

  • UNIT NAME
  • Develop workplace communication strategies

  • UNIT CODE
  • CHCDEV002
    Analyse impacts of sociological factors on clients in community work and services
    UNIT CODE :
    CHCDEV002
    Unit description :

    This unit of competency describes the skills and knowledge required to function independently and to plan and undertake community work and associated services.

  • UNIT NAME
  • Analyse impacts of sociological factors on clients in community work and services

  • UNIT CODE
  • CHCDIV003
    Manage and promote diversity
    UNIT CODE :
    CHCDIV003
    Unit description :

    This unit describes the skills and knowledge required to evaluate and promote diversity in the workplace, and to contribute to the planning of diversity policies and procedures. This may apply to internal work practices or external service delivery.

  • UNIT NAME
  • Manage and promote diversity

  • UNIT CODE
  • CHCLEG003
    Manage legal and ethical compliance
    UNIT CODE :
    CHCLEG003
    Unit description :

    This unit describes the skills and knowledge required to research information about compliance and ethical practice responsibilities, and then develop and monitor policies and procedures to meet those responsibilities.

  • UNIT NAME
  • Manage legal and ethical compliance

  • UNIT CODE
  • CHCMGT005
    Facilitate workplace debriefing and support processes
    UNIT CODE :
    CHCMGT005
    Unit description :

    This unit describes the skills and knowledge required to monitor and support workers. This includes implementing support processes to manage stress and emotional wellbeing of self or colleagues working in varied health and community service contexts. It also involves facilitating structured debriefing sessions to colleagues following incidents with the potential to impact on health and wellbeing.

  • UNIT NAME
  • Facilitate workplace debriefing and support processes

  • UNIT CODE
  • CHCPRP003
    Reflect on and improve own professional practice
    UNIT CODE :
    CHCPRP003
    Unit description :

    This unit describes the skills and knowledge required to evaluate and enhance own practice through a process of reflection and ongoing professional development.

  • UNIT NAME
  • Reflect on and improve own professional practice

  • UNIT CODE
  • HLTWHS004
    Manage work health and safety
    UNIT CODE :
    HLTWHS004
    Unit description :

    This unit describes the skills and knowledge required to establish, maintain and evaluate work health and safety (WHS) policies, procedures and programs in the relevant work area, according to WHS legislative requirements.

  • UNIT NAME
  • Manage work health and safety

CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Loganlea
11 Jul 2022
1 year
Full time up to 5 days per week
Mixed mode
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
South Bank
11 Jul 2022
1 year
Full time up to 5 days per week
Mixed mode
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
Caboolture
11 Jul 2022
1 year
Full time up to 5 days per week
Mixed mode
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
Springfield
11 Jul 2022
18 months
2 days per week
Mixed mode
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
Springfield
23 Jan 2023
18 months
2 days per week
Mixed mode
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Southport
15 Jul 2022
1 year
Full time - online sessions, workshops, practical assessment blocks plus 200 hours of Vocational Placement
Mixed mode
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
Southport
23 Jan 2023
1 year
Full time - online sessions, workshops, practical assessment blocks plus 200 hours of Vocational Placement
Mixed mode
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Mooloolaba
11 Jul 2022
18 months
Full time: 2 days per week, plus 200 hours of Vocational Placement
Tuesday, Wednesday
Classroom
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
Mooloolaba
11 Jul 2022
18 months
Full time: Plus 200 hours of Vocational Placement
Mixed mode
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Toowoomba
11 Jul 2022
18 months
2 days per week
Mixed mode
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
Toowoomba
23 Jan 2023
18 months
2 days per week
Mixed mode
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Cairns
11 Jul 2022
18 months
Full time 20 hours per week
Online
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Bowen
11 Jul 2022
18 months
Full time 20 hours per week
Online
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
Mount Isa
11 Jul 2022
18 months
Full time 20 hours per week
Online
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
Townsville (Pimlico)
11 Jul 2022
18 months
Full time 20 hours per week
Online
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
START DATES DURATION WORKLOAD WHAT YOU'LL PAY
11 Jul 2022
18 months
Full time 20 hours per week
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
South Bank
11 Jul 2022
1 year
Full time
Classroom
  • International: $10,000
South Bank
23 Jan 2023
1 year
Full time
Classroom
  • International: $10,000
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Loganlea
11 Jul 2022
1 year
Full time up to 5 days per week
Mixed mode
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
South Bank
11 Jul 2022
1 year
Full time up to 5 days per week
Mixed mode
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
Caboolture
11 Jul 2022
1 year
Full time up to 5 days per week
Mixed mode
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
Springfield
11 Jul 2022
18 months
2 days per week
Mixed mode
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
Springfield
23 Jan 2023
18 months
2 days per week
Mixed mode
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Southport
15 Jul 2022
1 year
Full time - online sessions, workshops, practical assessment blocks plus 200 hours of Vocational Placement
Mixed mode
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
Southport
23 Jan 2023
1 year
Full time - online sessions, workshops, practical assessment blocks plus 200 hours of Vocational Placement
Mixed mode
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Mooloolaba
11 Jul 2022
18 months
Full time: 2 days per week, plus 200 hours of Vocational Placement
Tuesday, Wednesday
Classroom
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
Mooloolaba
11 Jul 2022
18 months
Full time: Plus 200 hours of Vocational Placement
Mixed mode
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Toowoomba
11 Jul 2022
18 months
2 days per week
Mixed mode
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
Toowoomba
23 Jan 2023
18 months
2 days per week
Mixed mode
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Cairns
11 Jul 2022
18 months
Full time 20 hours per week
Online
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Bowen
11 Jul 2022
18 months
Full time 20 hours per week
Online
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
Mount Isa
11 Jul 2022
18 months
Full time 20 hours per week
Online
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
Townsville (Pimlico)
11 Jul 2022
18 months
Full time 20 hours per week
Online
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
START DATES DURATION WORKLOAD WHAT YOU'LL PAY
11 Jul 2022
18 months
Full time 20 hours per week
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
South Bank
11 Jul 2022
1 year
Full time
Classroom
  • International: $10,000
South Bank
23 Jan 2023
1 year
Full time
Classroom
  • International: $10,000
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Loganlea
11 Jul 2022
1 year
Full time up to 5 days per week
Mixed mode
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
South Bank
11 Jul 2022
1 year
Full time up to 5 days per week
Mixed mode
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
Caboolture
11 Jul 2022
1 year
Full time up to 5 days per week
Mixed mode
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
Springfield
11 Jul 2022
18 months
2 days per week
Mixed mode
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
Springfield
23 Jan 2023
18 months
2 days per week
Mixed mode
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Southport
15 Jul 2022
1 year
Full time - online sessions, workshops, practical assessment blocks plus 200 hours of Vocational Placement
Mixed mode
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
Southport
23 Jan 2023
1 year
Full time - online sessions, workshops, practical assessment blocks plus 200 hours of Vocational Placement
Mixed mode
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Mooloolaba
11 Jul 2022
18 months
Full time: 2 days per week, plus 200 hours of Vocational Placement
Tuesday, Wednesday
Classroom
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
Mooloolaba
11 Jul 2022
18 months
Full time: Plus 200 hours of Vocational Placement
Mixed mode
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Toowoomba
11 Jul 2022
18 months
2 days per week
Mixed mode
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
Toowoomba
23 Jan 2023
18 months
2 days per week
Mixed mode
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Cairns
11 Jul 2022
18 months
Full time 20 hours per week
Online
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Bowen
11 Jul 2022
18 months
Full time 20 hours per week
Online
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
Mount Isa
11 Jul 2022
18 months
Full time 20 hours per week
Online
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
Townsville (Pimlico)
11 Jul 2022
18 months
Full time 20 hours per week
Online
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
START DATES DURATION WORKLOAD WHAT YOU'LL PAY
11 Jul 2022
18 months
Full time 20 hours per week
  • Concession: $5,620
  • Subsidised: $6,580
  • Full fee: $9,810
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
South Bank
11 Jul 2022
1 year
Full time
Classroom
  • International: $10,000
South Bank
23 Jan 2023
1 year
Full time
Classroom
  • International: $10,000
Payment Options

How can I pay for this course?

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help. 

Payment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

Learn more
Upfront payment

This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.

Learn more
VET Student Loan - $16,221 cap

This is an interest-free personal loan from the Australian Government that provides eligible students access to capped funding to help pay for their studies.

Learn more
International Student Payment

Our preferred payment method is telegraphic transfer or credit card using Western Union Global Pay for Students or the Flywire Payment Portal. Western Union and Flywire both allow you to complete your payment in your own currency using a telegraphic transfer with no processing fees or delays. 
Learn more

Important Information

Read this before applying.

Entry requirements

There are no formal entry requirements for this course.

Selection criteria

Domestic students
It is highly recommended that students are aged 18 or older by the course commencement date. A drivers licence and private vehicle are highly desirable, and will increase the likelihood of finding a range of placements.

International students
The following selection criteria requirements apply only to International students:

  • English Language Proficiency: Academic IELTS 5.5 (no individual band less than 5.0) or ISLPR 2+ on all skills or other - For a list of all English Language test accepted by TAFE Queensland International
  • Academic Requirements: Completion of Year 12 (or equivalent). Non school-leavers must have relevant work experience or qualification that indicates likely success of course completion. For more information on the international education achievement levels equivalent to Year 10 and 12.

Applicants should be a minimum of 17 years of age and turning 18 during the first year of study with TAFE Queensland. International students who are under 18 years of age and are applying for a student visa are required by the Australian Department of Home Affairs to have adequate welfare arrangements in place.  TAFE Queensland has entered an agreement with Union Institute of Language (UIL) to facilitate the provision of the welfare services (fees apply).

Placement

 

If you are not currently employed in industry, during your course you will be required to complete Vocational Placement so you can start practising your new skills in a real-world environment. You’ll be required to work shifts determined by your placement provider. TAFE Queensland will be able to assist in arranging suitable placements.

Completing placement is compulsory and you will be expected to manage family and work commitments in order to complete this. You are required to complete Vocational Placement in an approved workplace, as part of your qualification.

Prior to Placement, students will need to complete and provide evidence of the following checks:

• Students must complete their online NDIS Worker Screening Clearance application at this link - NDIS Worker Screening Unit (WSU) and nominate TAFE Queensland (as their employer).  There is no cost to students. TAFE Queensland can then verify each student.

• Students must also complete the NDIS Worker Orientation Online Modules (4 modules/approximately 90 minutes in total). Upon completion, students will need to provide their Certificate of Completion to both TAFE Queensland and their placement provider.

• Additionally, if students work with children on Placement, they will also need a Blue Card Working with Children Check (Blue Card in Queensland).

• Please note:  Students can apply for both the NDIS Worker Screening Clearance and Blue Card by completing a combined application via the NDIS Worker Screening portal noted above NDIS Worker Screening Unit (WSU).  

Please note: TAFE Queensland wishes to warn you, as a Blue Card applicant, that it is an offence for a disqualified person to sign a Blue Card application.  For further information regarding 'disqualified' persons, please contact Blue Card Services.  

Depending on where your placement is conducted, further checks may be required and your Vocational Placement Coordinator or Teacher will discuss this with you.

Need to know

For all students who are undertaking courses that include Vocational Placements in a high risk workplace, Queensland Health has directed that students must declare your COVID-19 Vaccination status and evidence to either TAFE Queensland or the placement provider. 

This may require you providing us or the placement provider information on:

  • Your vaccinate status
  • Last date of vaccination
  • Evidence of vaccine status

Where this information will be collected as part of your application and / or enrolment process.  Any data collected will be managed under the TAFE Queensland Privacy Policy.

This requirement is in place for all students in affected courses, including TAFE at School students.

Those students who have a medical contraindication may be unable to complete the vocational placement component of their course. This means you may not be able to meet all of the requirements of your course and may not be able to graduate or receive your qualification.

If you have any questions or concerns with this requirement, please contact our COVID hotline on 07 3307 4789.

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 

To be eligible for the Higher Level Skills subsidised price, you must:

  • be an existing worker in the Community Services and Health Industry, (which includes parents and unpaid carers of NDIS participants.) Existing workers must provide a letter from their employer stating that they are an employee of the organisation or a current payslip that displays the ABN and Trading name;
  • be aged 15 years or over, and no longer at school;
  • permanently reside in Queensland;
  • be an Australian citizen, permanent resident (includes humanitarian entrant), temporary resident with the necessary visa and work permits on the pathway to permanent residency, or a New Zealand citizen; and
  • not hold or be currently enrolled in a Certificate IV or higher-level qualification (does not include qualifications completed at school or foundation skills training).

Previous experience and/or studies in the community services sector would be an advantage. It is essential to have sound computer skills in Microsoft Office (eg Word, PowerPoint) as assessments and reading materials are delivered electronically. Due to the sensitivity of course content (eg mental health, addictions, crisis help), it is highly recommended that students are aged 18 or older as well as having a mature outlook.

TAFE at Schools - Darling Downs and South West:
Students complete 6 units from CHC52015 Diploma of Community Services during one year. Successful completion will allow direct entry into CHC52015 Diploma of Community Services mainstream program in the year immediately following completion of year 12.

Content is delivered face-to-face, 1 day per week.​

Assessment Methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Pathways

University Pathways.

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about University Pathways

  • James Cook University
  • Southern Cross University
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • Federation University
  • University of Southern Queensland

How to Apply

Direct application

If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online. 

Apply through QTAC

You can apply to study this course through the Queensland Tertiary Admission Centre (QTAC). You will need to submit your application on the QTAC website. It will be assessed, and if you are successful you will receive an offer directly through QTAC. You will need to accept your offer from QTAC before enrolling with TAFE Queensland.

For International students

International students can either apply directly through our TAFE Queensland International Application portal, or through one of our education agents. Our registered agents can assist you with your visa application and guide you through the enrolment process. If you are from this list of countries, you will need to apply through an agent.
Learn more

Recognition of Prior Learning (RPL) and credit transfers

Fast track your way to a formal qualification by earning credit for the things you already know. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

Learn more