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CHC42015

Certificate IV in Community Services

Progress your career in the community services sector with this intermediate-level course that will qualify you to work in a diverse range of settings in community services.

Apply Now
STUDY LOCATIONS Greater Brisbane Darling Downs and South West North Queensland
WAYS TO STUDY On campus Online Apprenticeships and traineeships
NEXT INTAKE Start date: 10 Jul 2023 Duration: 1 year View all intakes
WHAT YOU'LL PAY
Fee-Free TAFE
$0
Concession
$1,500
Subsidised
$1,500
Full Fee
$6,150
Eligibility Calculator

Course overview

Get a head start on your career in community services with this intermediate-level course. This qualification will give you the practical skills and knowledge to work with a diverse range of people in community, residential and health care settings. It will also equip you with the foundation skills required to undertake further study in the field.

According to the Australian Government's Job Outlook service, the number of people working in community and welfare support is expected to grow strongly over the next five years. This is a large occupation with strong job prospects with around 30,000 job openings anticipated over the next five years. 

This course will qualify you to work within a community development framework, plan and conduct group activities, and work with people from diverse backgrounds. Our team of highly qualified, industry experienced teachers will equip you with the tools you need to succeed in the field, while connecting you with potential future employers.

Successful completion of this course will give you the skills to seek employment in a variety of community services settings, or in social housing.

What can I do?

  • Residential Care Worker
  • Community Health Worker
  • Relationship Educator
  • Volunteer Coordinator
  • Migrant Community Worker
  • Tenants Advisory Worker
  • Community Development Worker
  • Family Support Worker
  • Community Services Worker

Course outcome:

CHC42015 Certificate IV in Community Services

Fee-Free TAFE

Seize your opportunity with Fee-Free TAFE. Follow your passion and choose from over 90 industry-recognised courses. With a wide range of skill sets, certificates and diplomas available, now’s the time to get job ready in 2023 with Fee-Free TAFE. Learn more

Industry-relevant teachers

Our teaching staff are at the top of their game and are still heavily involved in the industry. This means you're being taught by people who know what employers are looking for and where the sector is headed.

What you will study

The successful achievement of this qualification requires you to complete all core and 8 elective units from the list below.  You will also be required to undertake 120 hours of vocational placement in an approved setting. 

  • UNIT CODE
  • UNIT NAME

  • UNIT CODE
  • CHCADV001
    Facilitate the interests and rights of clients
    UNIT CODE :
    CHCADV001
    Unit description :

    This unit describes the skills and knowledge required to assist clients to identify their rights, voice their needs and concerns and realise their interests, rights and needs.

  • UNIT NAME
  • Facilitate the interests and rights of clients

  • UNIT CODE
  • CHCCCS004
    Assess co-existing needs
    UNIT CODE :
    CHCCCS004
    Unit description :

    This unit describes the skills and knowledge required to assess the diverse and multi-faceted needs of people and determine both internal and external services required to meet those needs.

  • UNIT NAME
  • Assess co-existing needs

  • UNIT CODE
  • CHCCOM002
    Use communication to build relationships
    UNIT CODE :
    CHCCOM002
    Unit description :

    This unit describes the skills and knowledge to apply specific communication techniques to establish, build and maintain relationships with clients, colleagues and other stakeholders based on respect and trust.

  • UNIT NAME
  • Use communication to build relationships

  • UNIT CODE
  • CHCDIV001
    Work with diverse people
    UNIT CODE :
    CHCDIV001
    Unit description :

    This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

  • UNIT NAME
  • Work with diverse people

  • UNIT CODE
  • CHCLEG001
    Work legally and ethically
    UNIT CODE :
    CHCLEG001
    Unit description :

    This unit describes the skills and knowledge required to identify and work within the legal and ethical frameworks that apply to an individual job role.

  • UNIT NAME
  • Work legally and ethically

  • UNIT CODE
  • CHCPRP001
    Develop and maintain networks and collaborative partnerships
    UNIT CODE :
    CHCPRP001
    Unit description :

    This unit describes the skills and knowledge required to identify networking and collaboration needs and develop formal and informal partnerships to enhance service delivery and improve professional practice.

  • UNIT NAME
  • Develop and maintain networks and collaborative partnerships

  • UNIT CODE
  • HLTWHS003
    Maintain work health and safety
    UNIT CODE :
    HLTWHS003
    Unit description :

    This unit describes the skills and knowledge required to implement and monitor work health and safety (WHS) policies, procedures and work practices as part of a small work team.

  • UNIT NAME
  • Maintain work health and safety

  • You’ll primarily learn face to face with a teacher in one of our learning spaces such as a classroom or simulated workplace environment. Some of your training may also take place via video or Zoom. Learn more

  • demo View comparison chart
  • You’ll primarily learn face to face with a teacher in one of our learning spaces such as a classroom or simulated workplace environment. Some of your training may also take place via video or Zoom. Learn more

  • demo View comparison chart
CAMPUS STUDY MODE START DATES DURATION WORKLOAD WHAT YOU'LL PAY
Springfield
On campus with some online
10 Jul 2023
1 year
Full time 1 day on campus & 1 Zoom session per week plus 120 hours of vocational placement
  • Fee-Free TAFE: $0
  • Concession: $1,500
  • Subsidised: $1,500
  • Full fee: $6,150
demo

Springfield

On campus with some online

  • Online Time

    How much of the course will be delivered online. 

    40%
  • On Campus Time
    60%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

10 Jul 2023

The date the course starts. Apply early as intakes fill up quickly. 

DURATION

The total length of time it takes to complete the course.

1 year

The total length of time it takes to complete the course.

Workload

The average amount of time students will need to allocate to study each week.

Full time 1 day on campus & 1 Zoom session per week plus 120 hours of vocational placement

The average amount of time students will need to allocate to study each week.

WHAT YOU'LL PAY
  • Fee-Free TAFE: $0
  • Concession: $1,500
  • Subsidised: $1,500
  • Full fee: $6,150
Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Self-paced

Some courses include classes at scheduled times while others can be completed in your own time.

VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

Yes

Scheduled online classes using video conferencing software (such as Zoom).

ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online, On-Campus and vocational placement

The primary location assessments will take place. Some courses also require vocational placement.

TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom

    The different ways you can contact your teacher throughout the course.

Springfield
On campus with some online
22 Jan 2024
1 year
Full time 1 day on campus & 1 Zoom session per week plus 120 hours of vocational placement
  • Concession: $1,500
  • Subsidised: $1,500
  • Full fee: $6,150
demo

Springfield

On campus with some online

  • Online Time

    How much of the course will be delivered online. 

    40%
  • On Campus Time
    60%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

22 Jan 2024

The date the course starts. Apply early as intakes fill up quickly. 

DURATION

The total length of time it takes to complete the course.

1 year

The total length of time it takes to complete the course.

Workload

The average amount of time students will need to allocate to study each week.

Full time 1 day on campus & 1 Zoom session per week plus 120 hours of vocational placement

The average amount of time students will need to allocate to study each week.

WHAT YOU'LL PAY
  • Concession: $1,500
  • Subsidised: $1,500
  • Full fee: $6,150
Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Self-paced

Some courses include classes at scheduled times while others can be completed in your own time.

VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

Yes

Scheduled online classes using video conferencing software (such as Zoom).

ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online, On-Campus and vocational placement

The primary location assessments will take place. Some courses also require vocational placement.

TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom

    The different ways you can contact your teacher throughout the course.

CAMPUS STUDY MODE START DATES DURATION WORKLOAD WHAT YOU'LL PAY
Toowoomba
On campus with some online
10 Jul 2023
1 year
Full time 1 day on campus & 1 Zoom session per week plus 120 hours of vocational placement
  • Fee-Free TAFE: $0
  • Concession: $1,500
  • Subsidised: $1,500
  • Full fee: $6,150
demo

Toowoomba

On campus with some online

  • Online Time

    How much of the course will be delivered online. 

    40%
  • On Campus Time
    60%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

10 Jul 2023

The date the course starts. Apply early as intakes fill up quickly. 

DURATION

The total length of time it takes to complete the course.

1 year

The total length of time it takes to complete the course.

Workload

The average amount of time students will need to allocate to study each week.

Full time 1 day on campus & 1 Zoom session per week plus 120 hours of vocational placement

The average amount of time students will need to allocate to study each week.

WHAT YOU'LL PAY
  • Fee-Free TAFE: $0
  • Concession: $1,500
  • Subsidised: $1,500
  • Full fee: $6,150
Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Self-paced

Some courses include classes at scheduled times while others can be completed in your own time.

VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

Yes

Scheduled online classes using video conferencing software (such as Zoom).

ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online, On-Campus and vocational placement

The primary location assessments will take place. Some courses also require vocational placement.

TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom

    The different ways you can contact your teacher throughout the course.

Toowoomba
On campus with some online
22 Jan 2024
1 year
Full time 1 day on campus & 1 Zoom session per week plus 120 hours of vocational placement
  • Concession: $1,500
  • Subsidised: $1,500
  • Full fee: $6,150
demo

Toowoomba

On campus with some online

  • Online Time

    How much of the course will be delivered online. 

    40%
  • On Campus Time
    60%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

22 Jan 2024

The date the course starts. Apply early as intakes fill up quickly. 

DURATION

The total length of time it takes to complete the course.

1 year

The total length of time it takes to complete the course.

Workload

The average amount of time students will need to allocate to study each week.

Full time 1 day on campus & 1 Zoom session per week plus 120 hours of vocational placement

The average amount of time students will need to allocate to study each week.

WHAT YOU'LL PAY
  • Concession: $1,500
  • Subsidised: $1,500
  • Full fee: $6,150
Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Self-paced

Some courses include classes at scheduled times while others can be completed in your own time.

VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

Yes

Scheduled online classes using video conferencing software (such as Zoom).

ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online, On-Campus and vocational placement

The primary location assessments will take place. Some courses also require vocational placement.

TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom

    The different ways you can contact your teacher throughout the course.

  • You will study online however your classes will be delivered in real time via a scheduled timetable. You will interact with your teachers and other students using programs like Zoom. Learn more

  • demo View comparison chart
STUDY MODE START DATES DURATION WORKLOAD WHAT YOU'LL PAY
Online virtual classroom
10 Jul 2023
1 year
Part time
Tuesday,Friday
  • Fee-Free TAFE: $0
  • Concession: $1,500
  • Subsidised: $1,500
  • Full fee: $6,150
demo

Online virtual classroom

  • Online Time

    How much of the course will be delivered online. 

    100%
  • On Campus Time
    0%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

10 Jul 2023

The date the course starts. Apply early as intakes fill up quickly. 

DURATION

The total length of time it takes to complete the course.

1 year

The total length of time it takes to complete the course.

Workload

The average amount of time students will need to allocate to study each week.

Part time
Tuesday,Friday

The average amount of time students will need to allocate to study each week.

WHAT YOU'LL PAY
  • Fee-Free TAFE: $0
  • Concession: $1,500
  • Subsidised: $1,500
  • Full fee: $6,150
Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled

Some courses include classes at scheduled times while others can be completed in your own time.

VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

Yes

Scheduled online classes using video conferencing software (such as Zoom).

ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online and vocational placement

The primary location assessments will take place. Some courses also require vocational placement.

TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Zoom

    The different ways you can contact your teacher throughout the course.

CAMPUS APPRENTICESHIP / TRAINEESHIPS DELIVERY MODE
Springfield
Traineeship
  • WORKPLACE
  • DROP IN DAYS
  • BLOCK TRAINING
  • DAY RELEASE
  • MOBILE VAN
  • Online
CAMPUS APPRENTICESHIP / TRAINEESHIPS DELIVERY MODE
Toowoomba
Traineeship
  • WORKPLACE
  • DROP IN DAYS
  • BLOCK TRAINING
  • DAY RELEASE
  • MOBILE VAN
  • Online
Payment Options

How can I pay for this course?

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help. 

Payment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

Learn more
Upfront payment

This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.

Learn more
Important Information

Read this before applying

Entry requirements

There are no formal entry requirements for this course.

Resources required

It is recommended that you have access to a reliable internet connection to access TAFE Queensland's online learning system Connect, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for use at all TAFE Queensland locations.

Placement

You may be required to have full COVID-19 vaccination to undertake vocational placement in a range of Community Services organisations. Potential students are advised to seek current information as policies may be updated.

If you are not currently employed in industry, during your course you will be required to complete Vocational Placement so you can start practising your new skills in a real-world environment. You’ll be required to work shifts determined by your placement provider. TAFE Queensland will be able to assist in arranging suitable placements.

Completing placement is compulsory, and you will be expected to manage family and work commitments in order to complete your shifts. You are required to complete 120 hours of placement to satisfy this component of your qualification.

Prior to Placement, students will need to complete and provide evidence of the following checks:

• Students must complete their online NDIS Worker Screening Clearance application at this link - NDIS Worker Screening Unit (WSU) and nominate TAFE Queensland (as their employer).  There is no cost to students. TAFE Queensland can then verify each student.

• Students must also complete the NDIS Worker Orientation Online Modules (4 modules/approximately 90 minutes in total). Upon completion, students will need to provide their Certificate of Completion to both TAFE Queensland and their placement provider.

• Additionally, if students work with children on Placement, they will also need a Blue Card Working with Children Check (Blue Card in Queensland).

• Please note:  Students can apply for both the NDIS Worker Screening Clearance and Blue Card by completing a combined application via the NDIS Worker Screening portal noted above NDIS Worker Screening Unit (WSU).  

Please note: TAFE Queensland wishes to warn you, as a Blue Card applicant, that it is an offence for a disqualified person to sign a Blue Card application.  For further information regarding 'disqualified' persons, please contact Blue Card Services.  

Depending on where your placement is conducted, further checks may be required and your Vocational Placement Coordinator or Teacher will discuss this with you.

Need to know

Please be aware that this program is comprised of units that cover a range of sensitive topics which may include mental health, child protection, and alcohol and other drugs.

To be eligible for the Higher Level Skills subsidised or Fee-Free TAFE price, you must:

  • be an existing worker in the Community Services Industry and Health Industry, (which includes parents and unpaid carers of NDIS participants.) Existing workers must provide a letter from their employer stating that they are an employee of the organisation or a current payslip that displays the ABN and Trading name;
  • be aged 15 years or over, and no longer at school;
  • permanently reside in Queensland;
  • be an Australian citizen, permanent resident (includes humanitarian entrant), temporary resident with the necessary visa and work permits on the pathway to permanent residency, or a New Zealand citizen; and
  • not hold or be currently enrolled in a Certificate IV or higher-level qualification (does not include qualifications completed at school or foundation skills training).

Transition statement

Replacement qualification
This qualification has been replaced by CHC42021 - Certificate IV in Community Services, as of 7 December 2022. A transition period applies to enable current students to complete their study. The transition period finishes on 6 December 2023.

Assessment Methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Pathways

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about University Pathways

  • James Cook University
  • Southern Cross University
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland

How to Apply

Direct application

If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online. 

Course Disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

Recognition of Prior Learning (RPL) and credit transfers

Fast track your way to a formal qualification by earning credit for the things you already know. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

Learn more