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CHC42015

Certificate IV in Community Services

Progress your career in the community services sector with this intermediate-level course that will qualify you to work in a diverse range of settings in community services.

Apply Now
STUDY LOCATIONS Greater Brisbane Darling Downs and South West Far North Queensland North Queensland
WAYS TO STUDY On campus Online Apprenticeships and traineeships
WHAT YOU'LL PAY
Concession
$465
Subsidised
$1,095
Full Fee
$5,865
Eligibility Calculator

Course overview

Get a head start on your career in community services with this intermediate-level course. This qualification will give you the practical skills and knowledge to work with a diverse range of people in community, residential and health care settings. It will also equip you with the foundation skills required to undertake further study in the field.

According to the Australian Government's Job Outlook service, the number of people working in community and welfare support is expected to grow strongly over the next five years. This is a large occupation with strong job prospects with around 30,000 job openings anticipated over the next five years. 

This course will qualify you to work within a community development framework, plan and conduct group activities, and work with people from diverse backgrounds. Our team of highly qualified, industry experienced teachers will equip you with the tools you need to succeed in the field, while connecting you with potential future employers.

Successful completion of this course will give you the skills to seek employment in a variety of community services settings, or in social housing.

What can I do?

  • Residential Care Worker
  • Community Health Worker
  • Relationship Educator
  • Volunteer Coordinator
  • Migrant Community Worker
  • Tenants Advisory Worker
  • Community Development Worker
  • Family Support Worker
  • Community Services Worker

Course outcome:

CHC42015 Certificate IV in Community Services

Strong industry connections

As part of your course, you get valuable experience in real workplaces. Our strong partnerships mean you will learn the skills you need, while also getting to know potential future employers.

Industry-relevant teachers

Our teaching staff are at the top of their game and are still heavily involved in the industry. This means you're being taught by people who know what employers are looking for and where the sector is headed.

What you will study

The successful achievement of this qualification requires you to complete all core and 8 elective units from the list below.  You will also be required to undertake 120 hours of vocational placement in an approved setting. 

  • UNIT CODE
  • UNIT NAME

  • UNIT CODE
  • CHCADV001
    Facilitate the interests and rights of clients
    UNIT CODE :
    CHCADV001
    Unit description :

    This unit describes the skills and knowledge required to assist clients to identify their rights, voice their needs and concerns and realise their interests, rights and needs.

  • UNIT NAME
  • Facilitate the interests and rights of clients

  • UNIT CODE
  • CHCCCS004
    Assess co-existing needs
    UNIT CODE :
    CHCCCS004
    Unit description :

    This unit describes the skills and knowledge required to assess the diverse and multi-faceted needs of people and determine both internal and external services required to meet those needs.

  • UNIT NAME
  • Assess co-existing needs

  • UNIT CODE
  • CHCCOM002
    Use communication to build relationships
    UNIT CODE :
    CHCCOM002
    Unit description :

    This unit describes the skills and knowledge to apply specific communication techniques to establish, build and maintain relationships with clients, colleagues and other stakeholders based on respect and trust.

  • UNIT NAME
  • Use communication to build relationships

  • UNIT CODE
  • CHCDIV001
    Work with diverse people
    UNIT CODE :
    CHCDIV001
    Unit description :

    This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

  • UNIT NAME
  • Work with diverse people

  • UNIT CODE
  • CHCLEG001
    Work legally and ethically
    UNIT CODE :
    CHCLEG001
    Unit description :

    This unit describes the skills and knowledge required to identify and work within the legal and ethical frameworks that apply to an individual job role.

  • UNIT NAME
  • Work legally and ethically

  • UNIT CODE
  • CHCPRP001
    Develop and maintain networks and collaborative partnerships
    UNIT CODE :
    CHCPRP001
    Unit description :

    This unit describes the skills and knowledge required to identify networking and collaboration needs and develop formal and informal partnerships to enhance service delivery and improve professional practice.

  • UNIT NAME
  • Develop and maintain networks and collaborative partnerships

  • UNIT CODE
  • HLTWHS003
    Maintain work health and safety
    UNIT CODE :
    HLTWHS003
    Unit description :

    This unit describes the skills and knowledge required to implement and monitor work health and safety (WHS) policies, procedures and work practices as part of a small work team.

  • UNIT NAME
  • Maintain work health and safety

CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Springfield
23 Jan 2023
1 year
Full time 2 days per week
Mixed mode
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
Springfield
10 Jul 2023
1 year
Full time 2 days per week
Mixed mode
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Toowoomba
23 Jan 2023
1 year
Full time 2 days per week
Mixed mode
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
Toowoomba
10 Jul 2023
1 year
Full time 2 days per week
Mixed mode
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Cairns
04 Oct 2022
1 year
Full time
Thursday
Online
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
Cairns
23 Jan 2023
1 year
Part time
Thursday
Online
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Bowen
04 Oct 2022
1 year
Full time
Thursday
Online
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
Mount Isa
04 Oct 2022
1 year
Full time
Online
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
Townsville (Pimlico)
04 Oct 2022
1 year
Full time
Online
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
Bowen
23 Jan 2023
1 year
Part time
Thursday
Online
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
Mount Isa
23 Jan 2023
1 year
Part time
Online
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
Burdekin
23 Jan 2023
1 year
Part time
Thursday
Online
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
Townsville (Pimlico)
23 Jan 2023
1 year
Part time
Thursday
Online
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
START DATES DURATION WORKLOAD WHAT YOU'LL PAY
04 Oct 2022
1 year
Full time
Thursday
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
04 Oct 2022
1 year
Full time
Thursday
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
04 Oct 2022
1 year
Full time
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
04 Oct 2022
1 year
Full time
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
23 Jan 2023
1 year
Part time
Thursday
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
23 Jan 2023
1 year
Part time
Thursday
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
23 Jan 2023
1 year
Part time
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
23 Jan 2023
1 year
Part time
Thursday
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
23 Jan 2023
1 year
Part time
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Springfield
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Toowoomba
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Springfield
23 Jan 2023
1 year
Full time 2 days per week
Mixed mode
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
Springfield
10 Jul 2023
1 year
Full time 2 days per week
Mixed mode
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Toowoomba
23 Jan 2023
1 year
Full time 2 days per week
Mixed mode
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
Toowoomba
10 Jul 2023
1 year
Full time 2 days per week
Mixed mode
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Cairns
04 Oct 2022
1 year
Full time
Thursday
Online
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
Cairns
23 Jan 2023
1 year
Part time
Thursday
Online
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Bowen
04 Oct 2022
1 year
Full time
Thursday
Online
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
Mount Isa
04 Oct 2022
1 year
Full time
Online
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
Townsville (Pimlico)
04 Oct 2022
1 year
Full time
Online
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
Bowen
23 Jan 2023
1 year
Part time
Thursday
Online
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
Mount Isa
23 Jan 2023
1 year
Part time
Online
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
Burdekin
23 Jan 2023
1 year
Part time
Thursday
Online
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
Townsville (Pimlico)
23 Jan 2023
1 year
Part time
Thursday
Online
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
START DATES DURATION WORKLOAD WHAT YOU'LL PAY
04 Oct 2022
1 year
Full time
Thursday
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
04 Oct 2022
1 year
Full time
Thursday
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
04 Oct 2022
1 year
Full time
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
04 Oct 2022
1 year
Full time
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
23 Jan 2023
1 year
Part time
Thursday
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
23 Jan 2023
1 year
Part time
Thursday
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
23 Jan 2023
1 year
Part time
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
23 Jan 2023
1 year
Part time
Thursday
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
23 Jan 2023
1 year
Part time
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Springfield
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Toowoomba
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Springfield
23 Jan 2023
1 year
Full time 2 days per week
Mixed mode
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
Springfield
10 Jul 2023
1 year
Full time 2 days per week
Mixed mode
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Toowoomba
23 Jan 2023
1 year
Full time 2 days per week
Mixed mode
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
Toowoomba
10 Jul 2023
1 year
Full time 2 days per week
Mixed mode
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Cairns
04 Oct 2022
1 year
Full time
Thursday
Online
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
Cairns
23 Jan 2023
1 year
Part time
Thursday
Online
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Bowen
04 Oct 2022
1 year
Full time
Thursday
Online
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
Mount Isa
04 Oct 2022
1 year
Full time
Online
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
Townsville (Pimlico)
04 Oct 2022
1 year
Full time
Online
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
Bowen
23 Jan 2023
1 year
Part time
Thursday
Online
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
Mount Isa
23 Jan 2023
1 year
Part time
Online
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
Burdekin
23 Jan 2023
1 year
Part time
Thursday
Online
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
Townsville (Pimlico)
23 Jan 2023
1 year
Part time
Thursday
Online
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
START DATES DURATION WORKLOAD WHAT YOU'LL PAY
04 Oct 2022
1 year
Full time
Thursday
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
04 Oct 2022
1 year
Full time
Thursday
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
04 Oct 2022
1 year
Full time
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
04 Oct 2022
1 year
Full time
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
23 Jan 2023
1 year
Part time
Thursday
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
23 Jan 2023
1 year
Part time
Thursday
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
23 Jan 2023
1 year
Part time
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
23 Jan 2023
1 year
Part time
Thursday
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
23 Jan 2023
1 year
Part time
  • Concession: $465
  • Subsidised: $1,095
  • Full fee: $5,865
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Springfield
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Toowoomba
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
Payment Options

How can I pay for this course?

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help. 

Payment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

Learn more
Upfront payment

This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.

Learn more
Important Information

Read this before applying

Entry requirements

There are no formal entry requirements for this course.

Resources required

It is recommended that you have access to a reliable internet connection to access TAFE Queensland's online learning system Connect, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for use at all TAFE Queensland locations.

Placement

 

You may be required to have full COVID-19 vaccination to undertake vocational placement in a range of Community Services organisations. Potential students are advised to seek current information as policies may be updated.

If you are not currently employed in industry, during your course you will be required to complete Vocational Placement so you can start practising your new skills in a real-world environment. You’ll be required to work shifts determined by your placement provider. TAFE Queensland will be able to assist in arranging suitable placements.

Completing placement is compulsory and you will be expected to manage family and work commitments in order to complete this. You are required to complete Vocational Placement in an approved workplace, as part of your qualification.

Prior to Placement, students will need to complete and provide evidence of the following checks:

• Students must complete their online NDIS Worker Screening Clearance application at this link - NDIS Worker Screening Unit (WSU) and nominate TAFE Queensland (as their employer).  There is no cost to students. TAFE Queensland can then verify each student.

• Students must also complete the NDIS Worker Orientation Online Modules (4 modules/approximately 90 minutes in total). Upon completion, students will need to provide their Certificate of Completion to both TAFE Queensland and their placement provider.

• Additionally, if students work with children on Placement, they will also need a Blue Card Working with Children Check (Blue Card in Queensland).

• Please note:  Students can apply for both the NDIS Worker Screening Clearance and Blue Card by completing a combined application via the NDIS Worker Screening portal noted above NDIS Worker Screening Unit (WSU).  

Please note: TAFE Queensland wishes to warn you, as a Blue Card applicant, that it is an offence for a disqualified person to sign a Blue Card application.  For further information regarding 'disqualified' persons, please contact Blue Card Services.  

Depending on where your placement is conducted, further checks may be required and your Vocational Placement Coordinator or Teacher will discuss this with you.

Need to know

Please be aware that this program is comprised of units that cover a range of sensitive topics which may include mental health, child protection, and alcohol and other drugs.

To be eligible for the Higher Level Skills subsidised price, you must:

  • be an existing worker in the Community Services Industry and Health Industry, (which includes parents and unpaid carers of NDIS participants.) Existing workers must provide a letter from their employer stating that they are an employee of the organisation or a current payslip that displays the ABN and Trading name;
  • be aged 15 years or over, and no longer at school;
  • permanently reside in Queensland;
  • be an Australian citizen, permanent resident (includes humanitarian entrant), temporary resident with the necessary visa and work permits on the pathway to permanent residency, or a New Zealand citizen; and
  • not hold or be currently enrolled in a Certificate IV or higher-level qualification (does not include qualifications completed at school or foundation skills training).

Assessment Methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Pathways

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about University Pathways

  • James Cook University
  • Southern Cross University
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • Federation University
  • University of Southern Queensland

How to Apply

Direct application

If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online. 

Course Disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

Recognition of Prior Learning (RPL) and credit transfers

Fast track your way to a formal qualification by earning credit for the things you already know. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

Learn more