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HLT23221 / HLT33115

Certificate II in Health Support Services / Certificate III in Health Services Assistance

Dual award

Start your career in the health industry with this entry-level dual qualification that will give you the skills to work as an assistant in nursing (AIN).

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STUDY LOCATIONS Gold Coast
WAYS TO STUDY TAFE at School
NEXT INTAKE Start date: 03 Feb 2025 Duration: 8 terms View all intakes
WHAT YOU'LL PAY
TAFE at School Full Fee

This is the total course fee for High School students also studying at TAFE.

$1,030

Course overview

Get a head start in the health care sector with this entry-level dual qualification. This pathway is perfect for people looking for the foundation skills needed to assist in a diverse range of health care settings. Health care workers are in high demand in Australia with forecasts expecting more than 50,000 job openings in the next five years. This qualification will give you the knowledge to work as an assistant in nursing (AIN).

Develop the skills you need to comply with infection prevention and WHS, interpret and apply medical terminology, and recognise healthy body systems. You will also learn how to transport clients and carry out nursing assistant duties in a range of settings. Our highly experienced team of industry professionals will give you the support and one-on-one guidance you need to successfully transition into the health care sector.

Successful completion of this course will qualify you to work as an AIN. It will also give you the foundation knowledge needed to undertake further studies in this field.

What can I do?

  • Food Services Worker
  • Assistant in Nursing (AIN)
  • Ward Assistant (hospital)
  • Hospital Laundry Worker

Course outcome:

HLT23221 Certificate II in Health Support Services

HLT33115 Certificate III in Health Services Assistance

Boost your career

Our TAFE at School program will give you a head start on your career. Successful completion of your course counts toward your Queensland Certificate of Education (QCE) and will give you guaranteed entry into a diploma course at TAFE Queensland. Your certification will also allow you to enter the workforce sooner.

Industry-standard facilities

Our learning spaces are more than just classrooms. Our simulated clinical labs are equipped with the latest in electric beds, ceiling and stand-alone hoists, hygiene chairs, and responsive PC-operated simulator mannequins. These working environments will prepare you for real-world situations while under the supervision of industry professionals.

What you will study

The successful achievement of this qualification requires you to complete units as per the list below.


HLT23221 Certificate II in Health Support Services
To achieve this qualification you will need to complete 12 units:
Core Competencies: 4
Elective Competencies: 8

You will also be required to undertake up to 80 hours of vocational placement in an approved setting. 

 

HLT33115 Certificate III in Health Services Assistance
To achieve this qualification you will need to complete 15 units:
Core Competencies: 7
Elective Competencies: 8

 

Please note that some units listed below are recognised in both qualifications either as core or elective, you will only need to complete these units once to satisfy the requirements of this dual award.

  • UNIT CODE
  • UNIT NAME

HLT23221 Certificate II in Health Support Services

  • HLT23221 Certificate II in Health Support Services

  • UNIT CODE
  • CHCCOM005
    Communicate and work in health or community services
    UNIT CODE :
    CHCCOM005
    Unit description :

    This unit describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers.

  • UNIT NAME
  • Communicate and work in health or community services

  • UNIT CODE
  • CHCDIV001
    Work with diverse people
    UNIT CODE :
    CHCDIV001
    Unit description :

    This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

  • UNIT NAME
  • Work with diverse people

  • UNIT CODE
  • HLTINF006
    Apply basic principles and practices of infection prevention and control
    UNIT CODE :
    HLTINF006
    Unit description :
    This unit describes the performance outcomes, skills and knowledge required to apply basic infection prevention and control principles in work settings including implementing standard and transmission-based precautions and responding to risks.
  • UNIT NAME
  • Apply basic principles and practices of infection prevention and control

  • UNIT CODE
  • HLTWHS001
    Participate in workplace health and safety
    UNIT CODE :
    HLTWHS001
    Unit description :

    This unit describes the skills and knowledge required for workers to participate in safe work practices to ensure their own health and safety, and that of others. The unit applies to all workers who require knowledge of workplace health and safety (WHS) to carry out their own work, either under direct supervision or with some individual responsibility.

  • UNIT NAME
  • Participate in workplace health and safety

HLT33115 Certificate III in Health Services Assistance

  • HLT33115 Certificate III in Health Services Assistance

  • UNIT CODE
  • BSBMED301
    Interpret and apply medical terminology appropriately
    UNIT CODE :
    BSBMED301
    Unit description :

    This unit describes the skills and knowledge required to understand and respond to instructions; to carry out routine tasks and communicate with a range of internal/external clients in a medical environment; as well as use appropriate medical terminology.

  • UNIT NAME
  • Interpret and apply medical terminology appropriately

  • UNIT CODE
  • BSBWOR301
    Organise personal work priorities and development
    UNIT CODE :
    BSBWOR301
    Unit description :

    This unit describes the skills and knowledge required to organise own work schedules, to monitor and obtain feedback on work performance and to maintain required levels of competence.

  • UNIT NAME
  • Organise personal work priorities and development

  • UNIT CODE
  • CHCCOM005
    Communicate and work in health or community services
    UNIT CODE :
    CHCCOM005
    Unit description :

    This unit describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers.

  • UNIT NAME
  • Communicate and work in health or community services

  • UNIT CODE
  • CHCDIV001
    Work with diverse people
    UNIT CODE :
    CHCDIV001
    Unit description :

    This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

  • UNIT NAME
  • Work with diverse people

  • UNIT CODE
  • HLTAAP001
    Recognise healthy body systems
    UNIT CODE :
    HLTAAP001
    Unit description :

    This unit describes the skills and knowledge required to work with basic information about the human body and to recognise and promote ways to maintain healthy functioning of the body.

  • UNIT NAME
  • Recognise healthy body systems

  • UNIT CODE
  • HLTINF006
    Apply basic principles and practices of infection prevention and control
    UNIT CODE :
    HLTINF006
    Unit description :
    This unit describes the performance outcomes, skills and knowledge required to apply basic infection prevention and control principles in work settings including implementing standard and transmission-based precautions and responding to risks.
  • UNIT NAME
  • Apply basic principles and practices of infection prevention and control

  • UNIT CODE
  • HLTWHS001
    Participate in workplace health and safety
    UNIT CODE :
    HLTWHS001
    Unit description :

    This unit describes the skills and knowledge required for workers to participate in safe work practices to ensure their own health and safety, and that of others. The unit applies to all workers who require knowledge of workplace health and safety (WHS) to carry out their own work, either under direct supervision or with some individual responsibility.

  • UNIT NAME
  • Participate in workplace health and safety

Ways to study
  • You’ll primarily learn face to face with a teacher in one of our learning spaces such as a classroom or simulated workplace environment. Some of your training may also take place via video or Zoom. Learn more

  • demo View comparison chart
CAMPUS STUDY MODE START DATE DURATION WORKLOAD WHAT YOU'LL PAY
Southport
On campus with some online
03 Feb 2025
8 terms
Online with tutorials, scheduled practical lab sessions
  • TAFE at School Full Fee: $1,030

    This is the total course fee for High School students also studying at TAFE.

demo

Southport

On campus with some online

  • Online Time

    How much of the course will be delivered online. 

    20%
  • On Campus Time
    80%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

03 Feb 2025
DURATION

The total length of time it takes to complete the course.

8 terms
Workload

The average amount of time students will need to allocate to study each week.

Online with tutorials, scheduled practical lab sessions
WHAT YOU'LL PAY
  • TAFE at School Full Fee: $1,030

    This is the total course fee for High School students also studying at TAFE.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online, On-Campus and vocational placement
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom

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Certificate II in Health Support Services / Certificate III in Health Services Assistance (HLT23221 / HLT33115)

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Certificate II in Health Support Services / Certificate III in Health Services Assistance

COURSE CODE: HLT23221 / HLT33115
Payment Options

How can I pay for this course?

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help. 

Payment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

Learn more
Upfront payment

This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.

Learn more

Entry requirements

There are no formal entry requirements for this course.

Selection criteria

You must be in your senior years of high school as well as meet the following criteria:

  • program selection must reflect your SET Plan options
  • academic achievement should support your selection - a pass in Year 10 Maths and English is highly recommended (if you do not have a pass achievement you will require a support plan from the school explaining how they will support you to successfully complete the program)
  • you must be enrolled, have regular attendance and remain in school for the duration of the program.

Resources required

It is recommended that you have access to a reliable internet connection to access TAFE Queensland's online learning system Connect, and a computer with up-to-date software, including Microsoft Office and Adobe Acrobat Reader. This equipment and software is available for use at all TAFE Queensland locations.

You may also be required to purchase uniform items, including TAFE Queensland branded items. These details will be provided after enrolment or during orientation.

Placement

If you are not currently employed or volunteering in industry, during your course you will be required to complete vocational placement so you can start practising your new skills in a real-world environment. You’ll be required to work shifts determined by your placement provider, and these can include early mornings or late nights, any day of the week, including public holidays. TAFE Queensland may be able to assist in arranging suitable placements.

Completing placement is compulsory, and you will be expected to manage family and work commitments in order to complete your shifts. You are required to complete 80 hours of placement to satisfy this component of your qualification.

National Disability Insurance Scheme (NDIS)
This course requires you to obtain a NDIS Worker Screening Check to be eligible to attend the vocational placement assessment component of your studies.

Prior to Placement, you will need to receive and provide evidence of the following checks:

  • You must complete your online NDIS Worker Screening Clearance application at this link - NDIS Worker Screening Unit (WSU), and nominate TAFE Queensland as your employer. There is no cost to students. TAFE Queensland will verify each student.
  • Students must also complete the NDIS Worker Orientation Online Modules (4 modules/approximately 90 minutes in total). Upon completion, students will need to provide their Certificate of Completion to both TAFE Queensland and their placement provider.
  • If you work with children on Placement, you will also need a Blue Card Working with Children Check. This is called Blue Card in Queensland or you will need the equivalent if you are completing your Placement outside of Queensland.
  • Please note: you can apply for both the NDIS Worker Screening Clearance and Blue Card by completing a combined application via the NDIS Worker Screening portal NDIS Worker Screening Unit (WSU).

If your check identifies that you have a criminal history, you may be disqualified from being eligible to undertake placement and assessment, which would affect your course outcomes. If you think this might impact you, please speak to the relevant Placement Coordinator for further information.

Please note: TAFE Queensland wishes to warn you, as a Blue Card applicant, that it is an offence for a disqualified person to sign a Blue Card application.  For further information regarding 'disqualified' persons, please contact Blue Card Services.

Vaccination requirements
Mandatory vaccinations may be required by the owner or operator of the facility providing your placement.These requirements will be provided to the student, prior to arrangements being made for the completion of vocational placement.

You must provide a full vaccination history for all of the following vaccination regimes, including serology evidence of immunity where indicated.

  • Hepatitis B - you must commence or have undertaken an age appropriate course of vaccination.  Students must not undertake an accelerated course of vaccination. To prove immunity you will need to have a blood test (serology) after the completion of the full vaccination course.
  • Varicella (Chicken Pox) - provide serology or evidence of completed vaccinations.
  • MMR (Measles Mumps and Rubella) - provide serology or evidence of completed vaccinations.
  • dTpa (Adult Diphtheria, Tetanus and Pertussis) - provide evidence that you have received a booster within the last 10 years.
  • Influenza Vaccination: Annual vaccination 
  • Completion of the TAFE Queensland Gold Coast Tuberculosis Screening form.
  • COVID-19 (strongly recommended)

TAFE Queensland strongly recommends that prior to enrolment students consider their eligibility to obtain the above documentation.
Vaccination and serology evidence requirements may alter during your studies, in accordance with changes to industry requirements and/or Australian Immunisation Guidelines.

Important information

Those students who have a medical contraindication may be unable to complete the vocational placement component of their course. This means you may not be able to meet all of the requirements of your course and may not be able to graduate or receive your qualification.

Assessment methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Pathways

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about University Pathways

  • James Cook University
  • Southern Cross University
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland

How to apply

Direct application

If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online. 

Course disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

Recognition of prior learning (RPL) and credit transfers

Fast track your way to a formal qualification by earning credit for the things you already know. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

Learn more