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HLT37315 | CRICOS: 106595J

Certificate III in Health Administration

Kick-start your career in health administration with this entry-level course and become a medical administrator, medical receptionist, or admissions clerk.

Apply now
STUDY LOCATIONS Gold Coast Sunshine Coast Far North Queensland
WAYS TO STUDY On campus Online International
NEXT INTAKE Start date: 15 Apr 2024 Duration: 9 months View all intakes
WHAT YOU'LL PAY
Fee-Free TAFE
$0
Concession
$730
Subsidised
$1,380
Full Fee
$4,420
International
$5,500
Eligibility calculator

Course overview

Kick start your career in health administration with this entry-level course in health administration. According to the Australian Government's Job Outlook service, the number of people working as medical receptionists grew strongly over the past five years. This large occupation is expected to continue to grow in the future, so you can rest assured your skills will be in high demand. 

Gain practical skills in medical administration including effective communication with clients and health professionals, responding to difficult incidents, understanding and using medical terminology, and personal work organisation. You may also enhance your employability with a range of elective units in medical billing, maintaining patient records, and applying first aid. Our highly-experienced industry professionals will guide you every step of the way to ensure your transition into the health sector is a success.

Successful completion of this course will see you confident and qualified to seek employment in a number of health sectors including hospitals, doctors surgeries, and allied health practices as a medical administrator, medical receptionist, or admissions clerk. You'll also have the foundation knowledge required to complete further studies in this field.

What can I do?

  • Health Administrative Worker
  • Admissions Clerk

Course outcome:

HLT37315 Certificate III in Health Administration

Industry-experienced teachers

Our teachers are the best of the best. They are at the forefront of their industry and their connections keep them deeply embedded in health at a local and global level, ensuring they know what the employers of tomorrow are looking for.

Fee-Free TAFE

The career of your dreams is within reach thanks to Fee-Free TAFE. Follow your passion with over 70 industry-recognised courses to choose from.  With a range of skill sets, certificates and diplomas available, now’s the time to get job ready with Fee-Free TAFE. Learn more

What you will study

The successful achievement of this qualification requires you to complete all core and 8 elective units from the list below. You will also be required to undertake 80 hours of vocational placement in an approved setting. 

  • UNIT CODE
  • UNIT NAME

  • UNIT CODE
  • BSBMED301
    Interpret and apply medical terminology appropriately
    UNIT CODE :
    BSBMED301
    Unit description :

    This unit describes the skills and knowledge required to understand and respond to instructions; to carry out routine tasks and communicate with a range of internal/external clients in a medical environment; as well as use appropriate medical terminology.

  • UNIT NAME
  • Interpret and apply medical terminology appropriately

  • UNIT CODE
  • CHCCOM005
    Communicate and work in health or community services
    UNIT CODE :
    CHCCOM005
    Unit description :

    This unit describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers.

  • UNIT NAME
  • Communicate and work in health or community services

  • UNIT CODE
  • CHCDIV001
    Work with diverse people
    UNIT CODE :
    CHCDIV001
    Unit description :

    This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

  • UNIT NAME
  • Work with diverse people

  • UNIT CODE
  • HLTINF006
    Apply basic principles and practices of infection prevention and control
    UNIT CODE :
    HLTINF006
    Unit description :
    This unit describes the performance outcomes, skills and knowledge required to apply basic infection prevention and control principles in work settings including implementing standard and transmission-based precautions and responding to risks.
  • UNIT NAME
  • Apply basic principles and practices of infection prevention and control

  • UNIT CODE
  • HLTWHS001
    Participate in workplace health and safety
    UNIT CODE :
    HLTWHS001
    Unit description :

    This unit describes the skills and knowledge required for workers to participate in safe work practices to ensure their own health and safety, and that of others. The unit applies to all workers who require knowledge of workplace health and safety (WHS) to carry out their own work, either under direct supervision or with some individual responsibility.

  • UNIT NAME
  • Participate in workplace health and safety

  • You’ll primarily learn face to face with a teacher in one of our learning spaces such as a classroom or simulated workplace environment. Some of your training may also take place via video or Zoom. Learn more

  • demo View comparison chart
  • You'll learn face to face with a teacher in a classroom or simulated workplace environment. You may access learning materials through our online learning management system Connect. Learn more

  • demo View comparison chart
CAMPUS STUDY MODE START DATE DURATION WORKLOAD WHAT YOU'LL PAY
Southport
On campus with some online
08 Jul 2024
6 months
Full time - 2 days a week, tutorials & residential schools
  • Fee-Free TAFE: $0
  • Concession: $730
  • Subsidised: $1,380
  • Full fee: $4,420
demo

Southport

On campus with some online

  • Online Time

    How much of the course will be delivered online. 

    20%
  • On Campus Time
    80%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

08 Jul 2024

The date the course starts. Apply early as intakes fill up quickly. 

DURATION

The total length of time it takes to complete the course.

6 months

The total length of time it takes to complete the course.

Workload

The average amount of time students will need to allocate to study each week.

Full time - 2 days a week, tutorials & residential schools

The average amount of time students will need to allocate to study each week.

WHAT YOU'LL PAY
  • Fee-Free TAFE: $0
  • Concession: $730
  • Subsidised: $1,380
  • Full fee: $4,420
Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled

Some courses include classes at scheduled times while others can be completed in your own time.

VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No

Scheduled online classes using video conferencing software (such as Zoom).

ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online, On-Campus and vocational placement

The primary location assessments will take place. Some courses also require vocational placement.

TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom

    The different ways you can contact your teacher throughout the course.

Southport
On campus with some online
30 Sep 2024
6 months
Full time - 2 days a week, tutorials & residential schools
  • Fee-Free TAFE: $0
  • Concession: $730
  • Subsidised: $1,380
  • Full fee: $4,420
demo

Southport

On campus with some online

  • Online Time

    How much of the course will be delivered online. 

    20%
  • On Campus Time
    80%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

30 Sep 2024

The date the course starts. Apply early as intakes fill up quickly. 

DURATION

The total length of time it takes to complete the course.

6 months

The total length of time it takes to complete the course.

Workload

The average amount of time students will need to allocate to study each week.

Full time - 2 days a week, tutorials & residential schools

The average amount of time students will need to allocate to study each week.

WHAT YOU'LL PAY
  • Fee-Free TAFE: $0
  • Concession: $730
  • Subsidised: $1,380
  • Full fee: $4,420
Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled

Some courses include classes at scheduled times while others can be completed in your own time.

VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No

Scheduled online classes using video conferencing software (such as Zoom).

ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online, On-Campus and vocational placement

The primary location assessments will take place. Some courses also require vocational placement.

TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom

    The different ways you can contact your teacher throughout the course.

CAMPUS STUDY MODE START DATE DURATION WORKLOAD WHAT YOU'LL PAY
Sunshine Coast Health Institute
On Campus
08 Jul 2024
6 months
Full time - 2 Class Days per week
Thursday, Friday
  • Fee-Free TAFE: $0
  • Concession: $730
  • Subsidised: $1,380
  • Full fee: $4,420
demo

Sunshine Coast Health Institute

On Campus

  • Online Time

    How much of the course will be delivered online. 

    0%
  • On Campus Time
    100%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

08 Jul 2024

The date the course starts. Apply early as intakes fill up quickly. 

DURATION

The total length of time it takes to complete the course.

6 months

The total length of time it takes to complete the course.

Workload

The average amount of time students will need to allocate to study each week.

Full time - 2 Class Days per week
Thursday, Friday

The average amount of time students will need to allocate to study each week.

WHAT YOU'LL PAY
  • Fee-Free TAFE: $0
  • Concession: $730
  • Subsidised: $1,380
  • Full fee: $4,420
Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled

Some courses include classes at scheduled times while others can be completed in your own time.

VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No

Scheduled online classes using video conferencing software (such as Zoom).

ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

On-Campus and vocational placement

The primary location assessments will take place. Some courses also require vocational placement.

TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom

    The different ways you can contact your teacher throughout the course.

  • You will study online however your classes will be delivered in real time via a scheduled timetable. You will interact with your teachers and other students using programs like Zoom. Learn more

  • demo View comparison chart
STUDY MODE START DATE DURATION WORKLOAD WHAT YOU'LL PAY
Online virtual classroom
15 Apr 2024
9 months
Full-time: Zoom Classes: Monday 5.30pm, Tuesday 9.30am, Wednesday 12.30pm
  • Fee-Free TAFE: $0
  • Concession: $730
  • Subsidised: $1,380
  • Full fee: $4,420
demo

Online virtual classroom

  • Online Time

    How much of the course will be delivered online. 

    100%
  • On Campus Time
    0%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

15 Apr 2024

The date the course starts. Apply early as intakes fill up quickly. 

DURATION

The total length of time it takes to complete the course.

9 months

The total length of time it takes to complete the course.

Workload

The average amount of time students will need to allocate to study each week.

Full-time: Zoom Classes: Monday 5.30pm, Tuesday 9.30am, Wednesday 12.30pm

The average amount of time students will need to allocate to study each week.

WHAT YOU'LL PAY
  • Fee-Free TAFE: $0
  • Concession: $730
  • Subsidised: $1,380
  • Full fee: $4,420
Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled

Some courses include classes at scheduled times while others can be completed in your own time.

VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

Yes

Scheduled online classes using video conferencing software (such as Zoom).

ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online and vocational placement

The primary location assessments will take place. Some courses also require vocational placement.

TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Zoom

    The different ways you can contact your teacher throughout the course.

Online virtual classroom
15 Apr 2024
1 year
Part time Weekly Zoom Classes Tue or Wed - 9.30am or 2.30pm
Tuesday, Wednesday
  • Fee-Free TAFE: $0
  • Concession: $730
  • Subsidised: $1,380
  • Full fee: $4,420
demo

Online virtual classroom

  • Online Time

    How much of the course will be delivered online. 

    100%
  • On Campus Time
    0%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

15 Apr 2024

The date the course starts. Apply early as intakes fill up quickly. 

DURATION

The total length of time it takes to complete the course.

1 year

The total length of time it takes to complete the course.

Workload

The average amount of time students will need to allocate to study each week.

Part time Weekly Zoom Classes Tue or Wed - 9.30am or 2.30pm
Tuesday, Wednesday

The average amount of time students will need to allocate to study each week.

WHAT YOU'LL PAY
  • Fee-Free TAFE: $0
  • Concession: $730
  • Subsidised: $1,380
  • Full fee: $4,420
Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled

Some courses include classes at scheduled times while others can be completed in your own time.

VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

Yes

Scheduled online classes using video conferencing software (such as Zoom).

ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online and vocational placement

The primary location assessments will take place. Some courses also require vocational placement.

TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Zoom

    The different ways you can contact your teacher throughout the course.

Online virtual classroom
08 Jul 2024
9 months
Full-time: Zoom Classes: Monday 5.30pm, Tuesday 9.30am, Wednesday 12.30pm
  • Fee-Free TAFE: $0
  • Concession: $730
  • Subsidised: $1,380
  • Full fee: $4,420
demo

Online virtual classroom

  • Online Time

    How much of the course will be delivered online. 

    100%
  • On Campus Time
    0%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

08 Jul 2024

The date the course starts. Apply early as intakes fill up quickly. 

DURATION

The total length of time it takes to complete the course.

9 months

The total length of time it takes to complete the course.

Workload

The average amount of time students will need to allocate to study each week.

Full-time: Zoom Classes: Monday 5.30pm, Tuesday 9.30am, Wednesday 12.30pm

The average amount of time students will need to allocate to study each week.

WHAT YOU'LL PAY
  • Fee-Free TAFE: $0
  • Concession: $730
  • Subsidised: $1,380
  • Full fee: $4,420
Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled

Some courses include classes at scheduled times while others can be completed in your own time.

VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

Yes

Scheduled online classes using video conferencing software (such as Zoom).

ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online and vocational placement

The primary location assessments will take place. Some courses also require vocational placement.

TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Zoom

    The different ways you can contact your teacher throughout the course.

  • You’ll primarily learn face to face with a teacher in one of our learning spaces such as a classroom or simulated workplace environment. Some of your training may also take place via video or Zoom. Learn more

  • demo View comparison chart
CAMPUS STUDY MODE START DATE DURATION WORKLOAD WHAT YOU'LL PAY
Southport
On campus with some online
08 Jul 2024
6 months
Full time - 2 days per week, tutorials & residential schools
  • International: $5,500
demo

Southport

On campus with some online

  • Online Time

    How much of the course will be delivered online. 

    20%
  • On Campus Time
    80%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

08 Jul 2024

The date the course starts. Apply early as intakes fill up quickly. 

DURATION

The total length of time it takes to complete the course.

6 months

The total length of time it takes to complete the course.

Workload

The average amount of time students will need to allocate to study each week.

Full time - 2 days per week, tutorials & residential schools

The average amount of time students will need to allocate to study each week.

WHAT YOU'LL PAY
  • International: $5,500
Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled

Some courses include classes at scheduled times while others can be completed in your own time.

VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No

Scheduled online classes using video conferencing software (such as Zoom).

ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online, On-Campus and vocational placement

The primary location assessments will take place. Some courses also require vocational placement.

TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom

    The different ways you can contact your teacher throughout the course.

Southport
On campus with some online
28 Jan 2025
6 months
Full time - 2 days per week, tutorials & residential schools
  • International: $5,500
demo

Southport

On campus with some online

  • Online Time

    How much of the course will be delivered online. 

    20%
  • On Campus Time
    80%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

28 Jan 2025

The date the course starts. Apply early as intakes fill up quickly. 

DURATION

The total length of time it takes to complete the course.

6 months

The total length of time it takes to complete the course.

Workload

The average amount of time students will need to allocate to study each week.

Full time - 2 days per week, tutorials & residential schools

The average amount of time students will need to allocate to study each week.

WHAT YOU'LL PAY
  • International: $5,500
Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled

Some courses include classes at scheduled times while others can be completed in your own time.

VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No

Scheduled online classes using video conferencing software (such as Zoom).

ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online, On-Campus and vocational placement

The primary location assessments will take place. Some courses also require vocational placement.

TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom

    The different ways you can contact your teacher throughout the course.

Download Brochure

Certificate III in Health Administration (HLT37315)
Payment Options

How can I pay for this course?

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help. 

Payment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

Learn more
Upfront payment

This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.

Learn more
International student payment

Our preferred payment method is telegraphic transfer or credit card using Convera Global Pay for Students or the Flywire Payment Portal. Convera and Flywire both allow you to complete your payment in your own currency using a telegraphic transfer with no processing fees or delays. 
Learn more

Entry requirements

There are no formal entry requirements for this course.

Selection criteria

International students
The following Selection criteria requirements apply only to International students:

  • English Language Proficiency: Academic IELTS 5.5 (no individual band less than 5.0) or ISLPR 2+ on all skills or other - For a list of all English Language  test accepted by TAFE Queensland International
  • Academic Requirements: Completion of Year 10 (or equivalent). Non school-leavers must have relevant work experience or qualification that indicates likely success of course completion. For more information on the international education achievement levels equivalent to Year 10 and 12.

Applicants should be a minimum of 17 years of age and turning 18 during the first year of study with TAFE Queensland. International students who are under 18 years of age and are applying for a student visa are required by the Australian Department of Home Affairs to have adequate welfare arrangements in place.

Resources required

It is recommended that you have access to a reliable internet connection to access TAFE Queensland's online learning system Connect, and a computer with up-to-date software, including Microsoft Office and  Adobe Acrobat Reader. This equipment and software is available for use at all TAFE Queensland locations.

You will be provided with a recommended reading list and/or required textbooks during orientation or at the start of each unit. The purchase of these resources may incur additional costs, or you may be able to borrow them from the TAFE Queensland library network.

You will be required to wear a uniform for placement - the uniform will entail:

  • black polo shirt
  • long black pants/long knee length skirt or culottes 
  • closed in shoes

Placement

Completing Vocational Placement is compulsory, you are required to undertake a minimum of 80 hours of Vocational Placement to complete this course. You will need to manage your commitments in order to complete a rewarding and successful placement.

National Disability Insurance Scheme (NDIS)
This course now requires you to obtain a NDIS Worker Screening Check to be eligible to attend the vocational placement assessment component of your studies.

Prior to Placement, you will need to receive and provide evidence of the following checks:

  • You must complete your online NDIS Worker Screening Clearance application at this link - NDIS Worker Screening Unit (WSU), and nominate TAFE Queensland as your employer. There is no cost to students. TAFE Queensland will verify each student.
  • Students must also complete the NDIS Worker Orientation Online Modules (4 modules/approximately 90 minutes in total). Upon completion, students will need to provide their Certificate of Completion to both TAFE Queensland and their placement provider.
  • If you work with children on Placement, you will also need a Blue Card Working with Children Check. This is called Blue Card in Queensland or you will need the equivalent if you are completing your Placement outside of Queensland.
  • Please note: you can apply for both the NDIS Worker Screening Clearance and Blue Card by completing a combined application via the NDIS Worker Screening portal NDIS Worker Screening Unit (WSU).

If your check identifies that you have a criminal history, you may be disqualified from being eligible to undertake placement and assessment, which would affect your course outcomes. If you think this might impact you, please speak to the relevant Placement Coordinator for further information.

Please note: TAFE Queensland wishes to warn you, as a Blue Card applicant, that it is an offence for a disqualified person to sign a Blue Card application.  For further information regarding 'disqualified' persons, please contact Blue Card Services.

Vaccination requirements 
COVID-19 vaccination requirements across a range of high-risk settings have eased. There are no Public Health Directions in affect requiring you to be vaccinated in high risk settings. However, decisions on mandatory vaccinations will be made by the owner or operator of these settings. Some facilities may also mandate the number of vaccinations required. These requirements will be provided to the student, prior to arrangements being made for the completion of vocational placement.

It is recommended that you undertake screening for vaccination (and meet any costs incurred) against the following Queensland Health Mandatory vaccination requirements:

  • Influenza Vaccination: Annual vaccination 
  • COVID-19 Vaccination (strongly recommended)

Important information

Those students who have a medical contraindication may be unable to complete the vocational placement component of their course. This means you may not be able to meet all of the requirements of your course and may not be able to graduate or receive your qualification.

Assessment methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Pathways

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about University Pathways

  • James Cook University
  • Southern Cross University
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland

How to apply

Direct application

If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online. 

For International students

International students can either apply directly through our TAFE Queensland International Application portal, or through one of our education agents. Our registered agents can assist you with your visa application and guide you through the enrolment process. If you are from this list of countries, you will need to apply through an agent.
Learn more

Course disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

Recognition of prior learning (RPL) and credit transfers

Fast track your way to a formal qualification by earning credit for the things you already know. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

Learn more