BSB40120

Certificate IV in Business

Set yourself apart with this mid-level course in business. You'll gain specialised skills that will allow you to work in many business roles such as project officer, sales agent or executive personal assistant.

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STUDY LOCATIONS Greater Brisbane Sunshine Coast Wide Bay Burnett

WAYS TO STUDY TAFE at School Apprenticeships and traineeships

NEXT INTAKE Start date: 03 Feb 2025 Duration: 4 terms View all intakes

WHAT YOU'LL PAY

TAFE at School Full Fee

$3,180

Course overview

Upgrade your career in business with this mid-level certificate in business. This qualification gives you the ability to apply a broad range of specialised skills in roles including executive personal assistant, project officer or sales agent.

According to the Australian Government's Job Outlook service, demand for office management roles is expected to experience stable growth over the next five years. This is a very large occupation with job opportunities available across a number of industries including construction, professional services, and education and training.

This certificate will give you specialised skills, as well as a broad range of knowledge and technical skills needed to succeed in many roles. With various streams of specialisation, you may gain skills in presentations, database design, business resource organisation and team and individual development.

Successful completion of this course will enable you to apply for skilled work within professional office environments in both the public and private sector. You will be able to build a career and be well placed for further study.

What can I do?

Sales Agent
Sales Account Assistant
Project Officer
Office Administrator
Executive Personal Assistant
Administrator

Course outcome:

BSB40120 Certificate IV in Business

BSB40120 Certificate IV in Business (Administration)

depending on electives available in the chosen mode of study

Technology

With TAFE Queensland you study in environments equipped with the latest industry-standard technology. You will be job ready and desirable to future employers as you will have relevant and up to date experience with computing platforms and programs.

Industry connections

At TAFE Queensland we maintain strong and relevant industry connections. Our teachers have their finger on the pulse and are equipped to guide you through your education. They'll give you the ability to meet and exceed expectations set within the business world.

What you will study

The successful achievement of this qualification requires you to complete all core and 6 elective units from the list below.

Qualification received will depend on chosen study mode:

TAFE at School - BSB40120 Certificate IV in Business
Traineeship - Elective units will be selected in consultation with your employer and included on your training plan.

UNIT CODE
UNIT NAME

UNIT CODE
BSBCRT411

Apply critical thinking to work practices

UNIT CODE :
BSBCRT411

Unit description :
This unit describes the skills and knowledge required to use advanced-level critical thinking skills in a workplace context. This includes using methods of analysis, synthesis and evaluation.
UNIT NAME
Apply critical thinking to work practices

UNIT CODE
BSBTEC404

Use digital technologies to collaborate in a work environment

UNIT CODE :
BSBTEC404

Unit description :
This unit describes the skills and knowledge required to understand the fundamentals of using digital technologies to collaborate in a workplace context, including working as part of a remote team. It involves undertaking a basic review of organisational processes to identify opportunities for using digital technologies to complete work tasks more efficiently and effectively.
UNIT NAME
Use digital technologies to collaborate in a work environment

UNIT CODE
BSBTWK401

Build and maintain business relationships

UNIT CODE :
BSBTWK401

Unit description :
This unit describes the skills and knowledge required to establish, develop and maintain effective work relationships and networks through relationship building and negotiation skills required by workers. These workers may be within an organisation as well as freelance or contract workers.
UNIT NAME
Build and maintain business relationships

UNIT CODE
BSBWHS411

Implement and monitor WHS policies, procedures and programs

UNIT CODE :
BSBWHS411

Unit description :
This unit describes the skills and knowledge required to implement and monitor an organisation's work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements.
UNIT NAME
Implement and monitor WHS policies, procedures and programs

UNIT CODE
BSBWRT411

Write complex documents

UNIT CODE :
BSBWRT411

Unit description :
This unit describes the skills and knowledge required to plan, draft and finalise complex documents.
UNIT NAME
Write complex documents

UNIT CODE
BSBXCM401

Apply communication strategies in the workplace

UNIT CODE :
BSBXCM401

Unit description :
This unit describes the skills and knowledge required to facilitate and apply communication strategies in the workplace within any industry.
UNIT NAME
Apply communication strategies in the workplace

UNIT CODE
UNIT NAME

Greater Brisbane - TAFE at School

Greater Brisbane - TAFE at School

UNIT CODE
BSBCMM411

Make presentations

UNIT CODE :
BSBCMM411

Unit description :
This unit covers the skills and knowledge required to prepare, deliver and review presentations for target audiences.
UNIT NAME
Make presentations

UNIT CODE
BSBCRT412

Articulate, present and debate ideas

UNIT CODE :
BSBCRT412

Unit description :
This unit describes the skills and knowledge required to articulate, present and debate ideas in a work or broader life context using creative techniques in order to provoke response, reaction and critical discussion.
UNIT NAME
Articulate, present and debate ideas

UNIT CODE
BSBMKG433

Undertake marketing activities

UNIT CODE :
BSBMKG433

Unit description :
This unit describes the skills and knowledge required to prepare, coordinate and review basic marketing activities. It is a foundation unit covering general and basic marketing activities that do not require detailed or complex planning or implementation.
UNIT NAME
Undertake marketing activities

UNIT CODE
BSBPEF402

Develop personal work priorities

UNIT CODE :
BSBPEF402

Unit description :
This unit describes the skills and knowledge required to plan and prioritise own work tasks. It also addresses the skills and knowledge to monitor and obtain feedback on personal work performance.
UNIT NAME
Develop personal work priorities

UNIT CODE
BSBPEF502

Develop and use emotional intelligence

UNIT CODE :
BSBPEF502

Unit description :
This unit describes the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace.
UNIT NAME
Develop and use emotional intelligence

UNIT CODE
BSBMKG435

Analyse consumer behaviour

UNIT CODE :
BSBMKG435

Unit description :
This unit describes the skills and knowledge required to analyse consumer behaviour for markets and specific needs.
UNIT NAME
Analyse consumer behaviour

Wide Bay Burnett - Traineeship

Wide Bay Burnett - Traineeship

UNIT CODE
BSBCMM411

Make presentations

UNIT CODE :
BSBCMM411

Unit description :
This unit covers the skills and knowledge required to prepare, deliver and review presentations for target audiences.
UNIT NAME
Make presentations

UNIT CODE
BSBHRM413

Support the learning and development of teams and individuals

UNIT CODE :
BSBHRM413

Unit description :
This unit describes the skills and knowledge required to determine individual and team development needs and to facilitate the development of the workgroup.
UNIT NAME
Support the learning and development of teams and individuals

UNIT CODE
BSBHRM415

Coordinate recruitment and onboarding

UNIT CODE :
BSBHRM415

Unit description :
This unit describes the skills and knowledge required to develop and implement strategies to source candidates and to assess their suitability for available positions.
UNIT NAME
Coordinate recruitment and onboarding

UNIT CODE
BSBLDR411

Demonstrate leadership in the workplace

UNIT CODE :
BSBLDR411

Unit description :
This unit describes the skills and knowledge required to lead teams and individuals by modelling high standards of conduct to reflect the organisation's standards and values.
UNIT NAME
Demonstrate leadership in the workplace

UNIT CODE
BSBOPS405

Organise business meetings

UNIT CODE :
BSBOPS405

Unit description :
This unit describes the skills and knowledge required to organise meetings including making arrangements, liaising with participants, and developing and distributing meeting related documentation.
UNIT NAME
Organise business meetings

UNIT CODE
BSBPEF402

Develop personal work priorities

UNIT CODE :
BSBPEF402

Unit description :
This unit describes the skills and knowledge required to plan and prioritise own work tasks. It also addresses the skills and knowledge to monitor and obtain feedback on personal work performance.
UNIT NAME
Develop personal work priorities

UNIT CODE
BSBPEF502

Develop and use emotional intelligence

UNIT CODE :
BSBPEF502

Unit description :
This unit describes the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace.
UNIT NAME
Develop and use emotional intelligence

UNIT CODE
BSBPMG430

Undertake project work

UNIT CODE :
BSBPMG430

Unit description :
This unit describes the skills and knowledge required to undertake a minor project or a section of a larger project.
UNIT NAME
Undertake project work

UNIT CODE
BSBSUS411

Implement and monitor environmentally sustainable work practices

UNIT CODE :
BSBSUS411

Unit description :
This unit describes the skills and knowledge required to analyse and implement improvements to the environmental sustainability of work practices and monitor their effectiveness.
UNIT NAME
Implement and monitor environmentally sustainable work practices

UNIT CODE
BSBTEC401

Design and produce complex text documents

UNIT CODE :
BSBTEC401

Unit description :
This unit describes the skills and knowledge required to design and develop business documents using complex technical features of word processing software.
UNIT NAME
Design and produce complex text documents

UNIT CODE
BSBTEC402

Design and produce complex spreadsheets

UNIT CODE :
BSBTEC402

Unit description :
This unit describes the skills and knowledge required to use spreadsheet software to complete business tasks and produce complex documents.
UNIT NAME
Design and produce complex spreadsheets

UNIT CODE
BSBXTW401

Lead and facilitate a team

UNIT CODE :
BSBXTW401

Unit description :
This unit describes the skills and knowledge required to effectively lead and facilitate a team in a workplace within any industry.
UNIT NAME
Lead and facilitate a team

Note: For some courses, not all electives are available at all campuses.

Ways to study

Choose your study location

On Campus

You'll learn face to face with a teacher in a classroom or simulated workplace environment. You may access learning materials through our online learning management system Connect. Learn more
View comparison chart

CAMPUS	STUDY MODE	START DATE	DURATION	WORKLOAD	WHAT YOU'LL PAY
South Bank	On Campus	03 Feb 2025	4 terms	Part time 1 day per week	TAFE at School Full Fee: $3,180 This is the total course fee for High School students also studying at TAFE. More Apply
South Bank On Campus Online Time How much of the course will be delivered online. 0% On Campus Time 100% START DATE The date the course starts. Apply early as intakes fill up quickly. 03 Feb 2025 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 4 terms The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Part time 1 day per week The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY TAFE at School Full Fee: $3,180 This is the total course fee for High School students also studying at TAFE. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. On-Campus The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply
South Bank	On Campus	14 Jul 2025	4 terms	Part time 1 day per week	TAFE at School Full Fee: $3,180 This is the total course fee for High School students also studying at TAFE. More Apply
South Bank On Campus Online Time How much of the course will be delivered online. 0% On Campus Time 100% START DATE The date the course starts. Apply early as intakes fill up quickly. 14 Jul 2025 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 4 terms The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Part time 1 day per week The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY TAFE at School Full Fee: $3,180 This is the total course fee for High School students also studying at TAFE. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. On-Campus The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply

Choose your study location

CAMPUS	APPRENTICESHIP / TRAINEESHIPS	DELIVERY MODE
Nambour	Traineeship	WORKPLACE Workplace	DROP IN DAYS Drop in days	BLOCK TRAINING Block training	DAY RELEASE Day release	MOBILE VAN Mobile van	Online Online
Mooloolaba	Traineeship	WORKPLACE Workplace	DROP IN DAYS Drop in days	BLOCK TRAINING Block training	DAY RELEASE Day release	MOBILE VAN Mobile van	Online Online

CAMPUS	APPRENTICESHIP / TRAINEESHIPS	DELIVERY MODE
Bundaberg	Traineeship	WORKPLACE Workplace	DROP IN DAYS Drop in days	BLOCK TRAINING Block training	DAY RELEASE Day release	MOBILE VAN Mobile van	Online Online
Gympie	Traineeship	WORKPLACE Workplace	DROP IN DAYS Drop in days	BLOCK TRAINING Block training	DAY RELEASE Day release	MOBILE VAN Mobile van	Online Online
Hervey Bay	Traineeship	WORKPLACE Workplace	DROP IN DAYS Drop in days	BLOCK TRAINING Block training	DAY RELEASE Day release	MOBILE VAN Mobile van	Online Online
Maryborough	Traineeship	WORKPLACE Workplace	DROP IN DAYS Drop in days	BLOCK TRAINING Block training	DAY RELEASE Day release	MOBILE VAN Mobile van	Online Online

Choosing to study a TAFE at School course is a great way to get a vocational qualification while you’re still in high school. You also gain valuable credits towards your QCE, an apprenticeship, a diploma or university.
TAFE at School gives you a taste of what higher education is all about, makes you work-ready, and helps you build practical skills in an adult-learning environment. Successful completion of a TAFE at School qualification gives you direct entry into any of our diploma courses. Learn more

You must be a Year 11 or 12 student enrolled at a participating high school, in some instances Year 10 students may be considered. In addition, the duration of your TAFE at School course cannot be longer than your remaining high school studies. Speak to your high school guidance counsellor or careers advisor for more information.

Course placements are subject to availability.

QCE points: up to 8

Information is current at time of publishing, to confirm the QCE points for your course please speak to your high school guidance counsellor or careers advisor, or visit the Queensland Curriculum & Assessment Authority (QCAA) website.

At TAFE Queensland, we understand that employers need options and flexibility in employee training. We are committed to delivering the flexible training plans you need to get the job done. Choose from workplace training, block training, drop in days, mobile training, day release, online or a mix of all these options. Learn more

You must already be employed to enrol as an apprentice or trainee with TAFE Queensland. Speak to your employer about choosing TAFE Queensland as your Supervising Registered Training Organisation (SRTO).

Costs:

Eligible apprentices and trainees that meet the Queensland state funding requirements will be charged a set fee per nominal hour. These fees are calculated at a regulated rate of $1.60 per nominal hour. Concession rates apply for students who hold a current Health Care Card or who identify as Aboriginal or Torres Strait Islander.

Non-funded apprentices and trainees will be charged a fee for service cost. These will be confirmed prior to the commencement of training.
Information regarding costs will be outlined on the agreed training plan, which will be provided to the employer and apprentice or trainee at time of induction.

Download Brochure

Certificate IV in Business (BSB40120)

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Certificate IV in Business

COURSE CODE: BSB40120

Payment Options

How can I pay for this course?

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help.

Payment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

Learn more

Upfront payment

This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.

Learn more

Entry requirements

There are no formal entry requirements for this course.

Selection criteria

You will be required to complete the Basic Key Skills Builder (bksb) to identify any Learning Support needs.

It is recommended that you have an understanding of basic business and technology concepts, which may have been acquired through previous training, qualifications and/or work experience in a business-related field.

You will be required to access and use technology to complete the learning assessment activities and resources within this course.

Traineeship pathway
To study a traineeship program you must be indentured as a trainee with your employer.

Employers need to be able to provide necessary human and physical resources to qualify for a trainee.

Find out more on how to become an apprentice or trainee

Assessment methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Pathways

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about University Pathways

How to apply

Direct application

If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online.

Course disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

Recognition of prior learning (RPL) and credit transfers

Fast track your way to a formal qualification by earning credit for the things you already know. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

Learn more

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Certificate IV in Business

Course overview

What can I do?

Course outcome:

Technology

Industry connections

Core units

Elective units

South Bank

South Bank

Download Brochure

Ask a question

Certificate IV in Business

Payment Options

How can I pay for this course?

Payment plan

Upfront payment

Entry requirements

Selection criteria

Assessment methods

Pathways

University pathways

How to apply

Direct application

Course disclaimer

Recognition of prior learning (RPL) and credit transfers

Related courses

Diploma of Business

Careers

Diploma of Leadership and Management

Careers

Diploma of Business / Diploma of Leadership and Management

Careers