Certificate IV in Leadership and Management

North Queensland

• North Queensland

• UNIT CODE
• BSBCMM412
  Lead difficult conversations

  UNIT CODE :

  BSBCMM412

  Unit description :

  This unit describes the skills and knowledge required to prepare, facilitate and lead difficult conversations.
• UNIT NAME
• Lead difficult conversations
  

• UNIT CODE
• BSBOPS403
  Apply business risk management processes

  UNIT CODE :

  BSBOPS403

  Unit description :

  This unit describes the skills and knowledge required to identify business risks and to apply established risk management processes to a defined area of operations that are within the responsibilities and obligations of the work role.
• UNIT NAME
• Apply business risk management processes
  

• UNIT CODE
• BSBOPS405
  Organise business meetings

  UNIT CODE :

  BSBOPS405

  Unit description :

  This unit describes the skills and knowledge required to organise meetings including making arrangements, liaising with participants, and developing and distributing meeting related documentation.
• UNIT NAME
• Organise business meetings
  

• UNIT CODE
• BSBPEF402
  Develop personal work priorities

  UNIT CODE :

  BSBPEF402

  Unit description :

  This unit describes the skills and knowledge required to plan and prioritise own work tasks. It also addresses the skills and knowledge to monitor and obtain feedback on personal work performance.
• UNIT NAME
• Develop personal work priorities
  

• UNIT CODE
• BSBPEF502
  Develop and use emotional intelligence

  UNIT CODE :

  BSBPEF502

  Unit description :

  This unit describes the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace.
• UNIT NAME
• Develop and use emotional intelligence
  

• UNIT CODE
• BSBPMG430
  Undertake project work

  UNIT CODE :

  BSBPMG430

  Unit description :

  This unit describes the skills and knowledge required to undertake a minor project or a section of a larger project.
• UNIT NAME
• Undertake project work
  

• UNIT CODE
• BSBTWK401
  Build and maintain business relationships

  UNIT CODE :

  BSBTWK401

  Unit description :

  This unit describes the skills and knowledge required to establish, develop and maintain effective work relationships and networks through relationship building and negotiation skills required by workers. These workers may be within an organisation as well as freelance or contract workers.
• UNIT NAME
• Build and maintain business relationships
  

Sunshine Coast / Online Virtual Classroom

• Sunshine Coast / Online Virtual Classroom

• UNIT CODE
• BSBCMM412
  Lead difficult conversations

  UNIT CODE :

  BSBCMM412

  Unit description :

  This unit describes the skills and knowledge required to prepare, facilitate and lead difficult conversations.
• UNIT NAME
• Lead difficult conversations
  

• UNIT CODE
• BSBCRT412
  Articulate, present and debate ideas

  UNIT CODE :

  BSBCRT412

  Unit description :

  This unit describes the skills and knowledge required to articulate, present and debate ideas in a work or broader life context using creative techniques in order to provoke response, reaction and critical discussion.
• UNIT NAME
• Articulate, present and debate ideas
  

• UNIT CODE
• BSBOPS403
  Apply business risk management processes

  UNIT CODE :

  BSBOPS403

  Unit description :

  This unit describes the skills and knowledge required to identify business risks and to apply established risk management processes to a defined area of operations that are within the responsibilities and obligations of the work role.
• UNIT NAME
• Apply business risk management processes
  

• UNIT CODE
• BSBOPS405
  Organise business meetings

  UNIT CODE :

  BSBOPS405

  Unit description :

  This unit describes the skills and knowledge required to organise meetings including making arrangements, liaising with participants, and developing and distributing meeting related documentation.
• UNIT NAME
• Organise business meetings
  

• UNIT CODE
• BSBPEF402
  Develop personal work priorities

  UNIT CODE :

  BSBPEF402

  Unit description :

  This unit describes the skills and knowledge required to plan and prioritise own work tasks. It also addresses the skills and knowledge to monitor and obtain feedback on personal work performance.
• UNIT NAME
• Develop personal work priorities
  

• UNIT CODE
• BSBTWK401
  Build and maintain business relationships

  UNIT CODE :

  BSBTWK401

  Unit description :

  This unit describes the skills and knowledge required to establish, develop and maintain effective work relationships and networks through relationship building and negotiation skills required by workers. These workers may be within an organisation as well as freelance or contract workers.
• UNIT NAME
• Build and maintain business relationships
  

• UNIT CODE
• BSBWHS411
  Implement and monitor WHS policies, procedures and programs

  UNIT CODE :

  BSBWHS411

  Unit description :

  This unit describes the skills and knowledge required to implement and monitor an organisation's work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements.
• UNIT NAME
• Implement and monitor WHS policies, procedures and programs