BSB40520

Certificate IV in Leadership and Management

Discover your potential in leadership and management with this mid-level qualification. You'll learn specialised skills that will help you to excel as a team leader or supervisor.

Apply now

STUDY LOCATIONS Sunshine Coast Wide Bay Burnett

WAYS TO STUDY Online Apprenticeships and traineeships

NEXT INTAKE Start date: 09 Jun 2025 Duration: Average course duration up to 17 months View all intakes

WHAT YOU'LL PAY

Full Fee

$4,490

Course overview

Accelerate your leadership or management career. TAFE Queensland understands that it takes specialised skills and knowledge to get ahead, and this course is designed to help you set yourself apart from the pack regardless of your industry.

According to the Australian Government's Job Outlook service, demand for office management roles is expected to experience stable growth over the next five years. This is a very large occupation with job opportunities available across a number of industries including construction, professional services, and education and training.

This qualification is facilitated by expert teaching staff who have a high degree of industry connection and are able to guide you successfully through your studies. You will develop specialised knowledge which includes communicating effectively as a workplace leader, making a presentation, implementing an operational plan, customer service standards and continuous improvement.

Successfully completing this program will provide you with technical skills that can be applied to many roles in management and leadership.

What can I do?

Supervisor
Team Leader

Course outcome:

BSB40520 Certificate IV in Leadership and Management

Flexible study options

TAFE Queensland understands the flexibility needed to fit your training in with your work arrangements. We deliver training in the workplace, online and in the classroom. With this range of options, we will ensure your training plan suits you and your employer.

What you will study

The successful achievement of this qualification requires you to complete all core and 7 elective units from the list below.

UNIT CODE
UNIT NAME

UNIT CODE
BSBLDR411

Demonstrate leadership in the workplace

UNIT CODE :
BSBLDR411

Unit description :
This unit describes the skills and knowledge required to lead teams and individuals by modelling high standards of conduct to reflect the organisation's standards and values.
UNIT NAME
Demonstrate leadership in the workplace

UNIT CODE
BSBLDR413

Lead effective workplace relationships

UNIT CODE :
BSBLDR413

Unit description :
This unit describes the skills, knowledge and outcomes required to use leadership to promote team cohesion. It includes motivating, mentoring, coaching and developing the team and forming the bridge between the management of the organisation and team members.
UNIT NAME
Lead effective workplace relationships

UNIT CODE
BSBOPS402

Coordinate business operational plans

UNIT CODE :
BSBOPS402

Unit description :
This unit describes the skills and knowledge required to implement operational plans by planning and acquiring resources, monitoring and adjusting operational performance and providing reports on performance, as required.
UNIT NAME
Coordinate business operational plans

UNIT CODE
BSBXCM401

Apply communication strategies in the workplace

UNIT CODE :
BSBXCM401

Unit description :
This unit describes the skills and knowledge required to facilitate and apply communication strategies in the workplace within any industry.
UNIT NAME
Apply communication strategies in the workplace

UNIT CODE
BSBXTW401

Lead and facilitate a team

UNIT CODE :
BSBXTW401

Unit description :
This unit describes the skills and knowledge required to effectively lead and facilitate a team in a workplace within any industry.
UNIT NAME
Lead and facilitate a team

UNIT CODE
UNIT NAME

North Queensland

North Queensland

UNIT CODE
BSBCMM412

Lead difficult conversations

UNIT CODE :
BSBCMM412

Unit description :
This unit describes the skills and knowledge required to prepare, facilitate and lead difficult conversations.
UNIT NAME
Lead difficult conversations

UNIT CODE
BSBOPS403

Apply business risk management processes

UNIT CODE :
BSBOPS403

Unit description :
This unit describes the skills and knowledge required to identify business risks and to apply established risk management processes to a defined area of operations that are within the responsibilities and obligations of the work role.
UNIT NAME
Apply business risk management processes

UNIT CODE
BSBOPS405

Organise business meetings

UNIT CODE :
BSBOPS405

Unit description :
This unit describes the skills and knowledge required to organise meetings including making arrangements, liaising with participants, and developing and distributing meeting related documentation.
UNIT NAME
Organise business meetings

UNIT CODE
BSBPEF402

Develop personal work priorities

UNIT CODE :
BSBPEF402

Unit description :
This unit describes the skills and knowledge required to plan and prioritise own work tasks. It also addresses the skills and knowledge to monitor and obtain feedback on personal work performance.
UNIT NAME
Develop personal work priorities

UNIT CODE
BSBPEF502

Develop and use emotional intelligence

UNIT CODE :
BSBPEF502

Unit description :
This unit describes the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace.
UNIT NAME
Develop and use emotional intelligence

UNIT CODE
BSBPMG430

Undertake project work

UNIT CODE :
BSBPMG430

Unit description :
This unit describes the skills and knowledge required to undertake a minor project or a section of a larger project.
UNIT NAME
Undertake project work

UNIT CODE
BSBTWK401

Build and maintain business relationships

UNIT CODE :
BSBTWK401

Unit description :
This unit describes the skills and knowledge required to establish, develop and maintain effective work relationships and networks through relationship building and negotiation skills required by workers. These workers may be within an organisation as well as freelance or contract workers.
UNIT NAME
Build and maintain business relationships

Sunshine Coast / Online Virtual Classroom

Sunshine Coast / Online Virtual Classroom

UNIT CODE
BSBCMM412

Lead difficult conversations

UNIT CODE :
BSBCMM412

Unit description :
This unit describes the skills and knowledge required to prepare, facilitate and lead difficult conversations.
UNIT NAME
Lead difficult conversations

UNIT CODE
BSBCRT412

Articulate, present and debate ideas

UNIT CODE :
BSBCRT412

Unit description :
This unit describes the skills and knowledge required to articulate, present and debate ideas in a work or broader life context using creative techniques in order to provoke response, reaction and critical discussion.
UNIT NAME
Articulate, present and debate ideas

UNIT CODE
BSBOPS403

Apply business risk management processes

UNIT CODE :
BSBOPS403

Unit description :
This unit describes the skills and knowledge required to identify business risks and to apply established risk management processes to a defined area of operations that are within the responsibilities and obligations of the work role.
UNIT NAME
Apply business risk management processes

UNIT CODE
BSBOPS405

Organise business meetings

UNIT CODE :
BSBOPS405

Unit description :
This unit describes the skills and knowledge required to organise meetings including making arrangements, liaising with participants, and developing and distributing meeting related documentation.
UNIT NAME
Organise business meetings

UNIT CODE
BSBPEF402

Develop personal work priorities

UNIT CODE :
BSBPEF402

Unit description :
This unit describes the skills and knowledge required to plan and prioritise own work tasks. It also addresses the skills and knowledge to monitor and obtain feedback on personal work performance.
UNIT NAME
Develop personal work priorities

UNIT CODE
BSBTWK401

Build and maintain business relationships

UNIT CODE :
BSBTWK401

Unit description :
This unit describes the skills and knowledge required to establish, develop and maintain effective work relationships and networks through relationship building and negotiation skills required by workers. These workers may be within an organisation as well as freelance or contract workers.
UNIT NAME
Build and maintain business relationships

UNIT CODE
BSBWHS411

Implement and monitor WHS policies, procedures and programs

UNIT CODE :
BSBWHS411

Unit description :
This unit describes the skills and knowledge required to implement and monitor an organisation's work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements.
UNIT NAME
Implement and monitor WHS policies, procedures and programs

Online self-directed

Online self-directed

UNIT CODE
BSBPEF402

Develop personal work priorities

UNIT CODE :
BSBPEF402

Unit description :
This unit describes the skills and knowledge required to plan and prioritise own work tasks. It also addresses the skills and knowledge to monitor and obtain feedback on personal work performance.
UNIT NAME
Develop personal work priorities

UNIT CODE
BSBTWK401

Build and maintain business relationships

UNIT CODE :
BSBTWK401

Unit description :
This unit describes the skills and knowledge required to establish, develop and maintain effective work relationships and networks through relationship building and negotiation skills required by workers. These workers may be within an organisation as well as freelance or contract workers.
UNIT NAME
Build and maintain business relationships

UNIT CODE
BSBCRT411

Apply critical thinking to work practices

UNIT CODE :
BSBCRT411

Unit description :
This unit describes the skills and knowledge required to use advanced-level critical thinking skills in a workplace context. This includes using methods of analysis, synthesis and evaluation.
UNIT NAME
Apply critical thinking to work practices

UNIT CODE
BSBPEF502

Develop and use emotional intelligence

UNIT CODE :
BSBPEF502

Unit description :
This unit describes the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace.
UNIT NAME
Develop and use emotional intelligence

UNIT CODE
BSBWRT411

Write complex documents

UNIT CODE :
BSBWRT411

Unit description :
This unit describes the skills and knowledge required to plan, draft and finalise complex documents.
UNIT NAME
Write complex documents

UNIT CODE
BSBWHS411

Implement and monitor WHS policies, procedures and programs

UNIT CODE :
BSBWHS411

Unit description :
This unit describes the skills and knowledge required to implement and monitor an organisation's work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements.
UNIT NAME
Implement and monitor WHS policies, procedures and programs

UNIT CODE
BSBPMG430

Undertake project work

UNIT CODE :
BSBPMG430

Unit description :
This unit describes the skills and knowledge required to undertake a minor project or a section of a larger project.
UNIT NAME
Undertake project work

Note: For some courses, not all electives are available at all campuses.

Ways to study

Choose your study location

Online with on campus practical training

Your course is primarily online and you may interact with your teachers and other students using Zoom. You will also need to come in to campus to complete some practical learning and assessment. Learn more
Online self-directed

All of your study will be done online and you can work through your studies at your own pace. You can access your learning materials 24/7 through our online learning management system Connect. Learn more
Online virtual classroom

You will study online however your classes will be delivered in real time via a scheduled timetable. You will interact with your teachers and other students using programs like Zoom. Learn more
View comparison chart

STUDY MODE	START DATE	DURATION	WORKLOAD	WHAT YOU'LL PAY
Online self-directed	09 Jun 2025	Average course duration up to 17 months	Part time 2 units per intake	Full fee: $4,490 This is the total course fee. Read more about student loans and payment plans. More Apply
Online self-directed Online Time How much of the course will be delivered online. 100% On Campus Time 0% START DATE The date the course starts. Apply early as intakes fill up quickly. 09 Jun 2025 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. Average course duration up to 17 months The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Part time 2 units per intake The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY Full fee: $4,490 This is the total course fee. Read more about student loans and payment plans. Class format Some courses include classes at scheduled times while others can be completed in your own time. Self-paced Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply
Online with on campus practical training (Townsville - Pimlico)	14 Jul 2025	up to 18 months	Part time 1 day per week 3pm - 7pm plus 15 hours self-directed study Wednesday	Full fee: $4,490 This is the total course fee. Read more about student loans and payment plans. More Apply
Online with on campus practical training (Townsville - Pimlico) Online Time How much of the course will be delivered online. 80% On Campus Time 20% START DATE The date the course starts. Apply early as intakes fill up quickly. 14 Jul 2025 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. up to 18 months The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Part time 1 day per week 3pm - 7pm plus 15 hours self-directed study Wednesday The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY Full fee: $4,490 This is the total course fee. Read more about student loans and payment plans. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply
Online virtual classroom	14 Jul 2025	up to 1 year	Part time 2x 1 hour Zoom sessions per week	Full fee: $4,490 This is the total course fee. Read more about student loans and payment plans. More Apply
Online virtual classroom Online Time How much of the course will be delivered online. 100% On Campus Time 0% START DATE The date the course starts. Apply early as intakes fill up quickly. 14 Jul 2025 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. up to 1 year The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Part time 2x 1 hour Zoom sessions per week The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY Full fee: $4,490 This is the total course fee. Read more about student loans and payment plans. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). Yes Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply
Online with on campus practical training (Townsville - Pimlico)	07 Oct 2025	up to 18 months	Part time 1 day per week 3pm - 7pm plus 15 hours self-directed study Wednesday	Full fee: $4,490 This is the total course fee. Read more about student loans and payment plans. More Apply
Online with on campus practical training (Townsville - Pimlico) Online Time How much of the course will be delivered online. 80% On Campus Time 20% START DATE The date the course starts. Apply early as intakes fill up quickly. 07 Oct 2025 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. up to 18 months The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Part time 1 day per week 3pm - 7pm plus 15 hours self-directed study Wednesday The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY Full fee: $4,490 This is the total course fee. Read more about student loans and payment plans. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply

Choose your study location

CAMPUS	APPRENTICESHIP / TRAINEESHIPS	DELIVERY MODE
Mooloolaba	Traineeship	WORKPLACE Workplace	DROP IN DAYS Drop in days	BLOCK TRAINING Block training	DAY RELEASE Day release	MOBILE VAN Mobile van	Online Online
Nambour	Traineeship	WORKPLACE Workplace	DROP IN DAYS Drop in days	BLOCK TRAINING Block training	DAY RELEASE Day release	MOBILE VAN Mobile van	Online Online

CAMPUS	APPRENTICESHIP / TRAINEESHIPS	DELIVERY MODE
Maryborough	Traineeship	WORKPLACE Workplace	DROP IN DAYS Drop in days	BLOCK TRAINING Block training	DAY RELEASE Day release	MOBILE VAN Mobile van	Online Online
Hervey Bay	Traineeship	WORKPLACE Workplace	DROP IN DAYS Drop in days	BLOCK TRAINING Block training	DAY RELEASE Day release	MOBILE VAN Mobile van	Online Online
Gympie	Traineeship	WORKPLACE Workplace	DROP IN DAYS Drop in days	BLOCK TRAINING Block training	DAY RELEASE Day release	MOBILE VAN Mobile van	Online Online
Bundaberg	Traineeship	WORKPLACE Workplace	DROP IN DAYS Drop in days	BLOCK TRAINING Block training	DAY RELEASE Day release	MOBILE VAN Mobile van	Online Online

You will be able to access your learning materials 24 hours a day, seven days a week, from the first day of your study period for the relevant units of competency. You must be enrolled to access your learning materials.

Online self-directed study allows you to enjoy the freedom and flexibility of choosing when and where you study. Direct your own learning with all your study materials online, allowing you to manage your own workload and fit your studies around your lifestyle. Learn more

Online self-directed courses are structured into fixed intakes that have set durations of 12 weeks from the study commencement date. To ensure you can manage your study load, we recommend limiting your workload to no more than 2 units of competency per intake or the units required to complete a cluster/stage.

Online virtual classroom study allows you to enjoy the freedom of choosing where you study, with no on-campus commitments. Virtual classes are delivered online, to a scheduled timetable, allowing you to interact with fellow students and high-quality educators from the comfort of a location that best suits you. You will be expected to undertake additional self-directed study in order to complete the course requirements. Learn more

Online with on campus practical allows you to enjoy the freedom and flexibility of choosing when and where you study to complete the online component of your course followed up by a scheduled practical component on campus.

At TAFE Queensland, we understand that employers need options and flexibility in employee training. We are committed to delivering the flexible training plans you need to get the job done. Choose from workplace training, block training, drop in days, mobile training, day release, online or a mix of all these options. Learn more

You must already be employed to enrol as an apprentice or trainee with TAFE Queensland. Speak to your employer about choosing TAFE Queensland as your Supervising Registered Training Organisation (SRTO).

Costs:

Eligible apprentices and trainees that meet the Queensland state funding requirements will be charged a set fee per nominal hour. These fees are calculated at a regulated rate of $1.60 per nominal hour. Concession rates apply for students who hold a current Health Care Card or who identify as Aboriginal or Torres Strait Islander.

Non-funded apprentices and trainees will be charged a fee for service cost. These will be confirmed prior to the commencement of training.
Information regarding costs will be outlined on the agreed training plan, which will be provided to the employer and apprentice or trainee at time of induction.

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Certificate IV in Leadership and Management (BSB40520)

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Certificate IV in Leadership and Management

COURSE CODE: BSB40520

Payment Options

How can I pay for this course?

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help.

Payment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

Learn more

Upfront payment

This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.

Learn more

Entry requirements

There are no formal entry requirements for this course.

Selection criteria

You will be required to complete the bksb to identify any Learning Support needs.

It is recommended that you have an understanding of basic business and technology concepts, which may have been acquired through previous training, qualifications and/or work experience in a business-related field.

You will be required to access and use technology to complete the learning assessment activities and resources within this course.

Traineeship pathway
To study a traineeship program you must be indentured as a trainee with your employer.

Employers need to be able to provide necessary human and physical resources to qualify for a trainee.

Find out more on how to become an apprentice or trainee

Important information

Order of Study
When studying Online self-directed it is strongly recommended students follow the order of study. and enrol in no more than two units per intake or the units required to complete one cluster/stage, unless otherwise advised.

Assessment methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Pathways

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about University Pathways

How to apply

Direct application

If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online.

Course disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees, available subsidies, and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

Recognition of prior learning (RPL) and credit transfers

Fast track your way to a formal qualification by earning credit for the things you already know. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

Learn more

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Certificate IV in Leadership and Management

Course overview

What can I do?

Course outcome:

Flexible study options

Core units

Elective units

Download Brochure

Ask a question

Certificate IV in Leadership and Management

Payment Options

How can I pay for this course?

Payment plan

Upfront payment

Entry requirements

Selection criteria

Important information

Assessment methods

Pathways

University pathways

How to apply

Direct application

Course disclaimer

Recognition of prior learning (RPL) and credit transfers

Related courses

Diploma of Leadership and Management

Careers

Diploma of Business / Diploma of Leadership and Management

Careers

Diploma of Business

Careers