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BSB30420
Embark upon a career in a wide variety of information service areas with this entry-level course.
Fee concessions may apply to this subsidised course for eligible students. Learn more
There are a range of government funded courses available for eligible students. Learn more
This is the total course fee. Read more about student loans and payment plans.
Embark upon a career in a wide variety of information service areas with this entry-level course. With a certification in Library and Information Services you will have the practical skills necessary to assist people with general inquiries, provide information, and maintain catalogues of information. This qualification provides skills that are transferable to a number of different industries including museums and art galleries, giving you greater employment opportunities.
According to the Australian Government's Job Outlook service, there are expected to be around 6,000 positions created for library assistants over the next five years. Employers are looking for qualified candidates who can self-manage, provide good customer service, and interact well with a variety of people.
In this course you will gain practical skills and knowledge in the library and information service industries including cataloguing tools, processing loans and returns, and maintaining information resources. You will also learn how to use social media tools to connect with the community. At TAFE Queensland our teachers are experts in their field, meaning you gain valuable knowledge from people who live and breath the industry.
On successful completion of this course you will be able to work in libraries and information services as a library assistant, customer service officer, or information officer. This course also provides you with the foundation knowledge to complete further training through our pathways to higher education.
BSB30420 Certificate III in Library and Information Services
The successful achievement of this qualification requires you to complete all core and 6 elective units from the list below. You will also be required to undertake vocational placement in an approved setting.
All of your study will be done online and you can work through your studies at your own pace. You can access your learning materials 24/7 through our online learning management system Connect. Learn more
View comparison chart
| STUDY MODE | START DATE | DURATION | WORKLOAD | WHAT YOU'LL PAY | |
|---|---|---|---|---|---|
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Online self-directed
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28 Jul 2025
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Average course duration up to 18 months
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Part time up to 2 units per intake. 12 weeks per intake.
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Online self-directed
START DATE
The date the course starts. Apply early as intakes fill up quickly.
28 Jul 2025
DURATION
The total length of time it takes to complete the course.
Average course duration up to 18 months
Workload
The average amount of time students will need to allocate to study each week.
Part time up to 2 units per intake. 12 weeks per intake.
WHAT YOU'LL PAY
Class format
Some courses include classes at scheduled times while others can be completed in your own time.
Self-paced
VIRTUAL CLASS
Scheduled online classes using video conferencing software (such as Zoom).
No
ASSESSMENT
The primary location assessments will take place. Some courses also require vocational placement.
Online
TEACHER COMMS
The different ways you can contact your teacher throughout the course.
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| CAMPUS | APPRENTICESHIP / TRAINEESHIPS | DELIVERY MODE | |||||
|---|---|---|---|---|---|---|---|
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Gympie
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Traineeship
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No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help.
If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.
Learn moreThis may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.
Learn moreThere are no formal entry requirements for this course.
While there are no entry requirements for this course, TAFE Queensland requires you to have a good knowledge of computer basics and a sound achievement in Year 10 Maths, and English is desirable. If you are under 17 years of age, special enrolment conditions may apply.
All age applicants are welcome.
Traineeship pathway
To study a traineeship program you must be indentured as a trainee with your employer.
Employers need to be able to provide necessary human and physical resources to qualify for a trainee.
Find out more on how to become and apprentice or trainee
You are required to access and use technology to complete the learning and assessment activities and resources within this program. This can be through your own device and internet connection, or through regional TAFE campus or library.
To get the best education experience, your computer/device will need to meet the following minimum requirements:
If you are not currently working in a library or information organisation, during your course it is recommended that you complete a minimum 30 hours of work experience. This is important so you can start practising your new skills in a real-world environment. You’ll be required to work shifts determined by your provider.
Library services may require proof of vaccination to be provided to complete the work experience.
Order of Study
When studying Online self-directed it is strongly recommended students follow the order of study and enrol in no more than two units per intake or the units required to complete one cluster/stage, unless otherwise advised.
Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.
If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.
Learn more about University Pathways
If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online.
All information was accurate at time of publication, however TAFE policies, tuition fees, available subsidies, and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.
Fast track your way to a formal qualification by earning credit for the things you already know. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.
