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BSB30420

Certificate III in Library and Information Services

Embark upon a career in a wide variety of information service areas with this entry-level course.

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NEXT INTAKE Online Start date: 16 Jan 2023 Duration: Average course duration up to 18 months
STUDY LOCATIONS
WAYS TO STUDY Online
WHAT YOU'LL PAY
Concession
$1,910
Subsidised
$2,400
Full Fee
$3,890
Eligibility Calculator

Course overview

Embark upon a career in a wide variety of information service areas with this entry-level course. With a certification in Library and Information Services you will have the practical skills necessary to assist people with general inquiries, provide information, and maintain catalogues of information. This qualification provides skills that are transferable to a number of different industries including museums and art galleries, giving you greater employment opportunities.

According to the Australian Government's Job Outlook service, there are expected to be around 6,000 positions created for library assistants over the next five years. Employers are looking for qualified candidates who can self-manage, provide good customer service, and interact well with a variety of people. 

In this course you will gain practical skills and knowledge in the library and information service industries including cataloguing tools, processing loans and returns, and maintaining information resources. You will also learn how to use social media tools to connect with the community. At TAFE Queensland our teachers are experts in their field, meaning you gain valuable knowledge from people who live and breath the industry.

On successful completion of this course you will be able to work in libraries and information services as a library assistant, customer service officer, or information officer. This course also provides you with the foundation knowledge to complete further training through our pathways to higher education.

What can I do?

  • Inquiry Clerk
  • Research Information Officer
  • Library Assistant
  • Customer Service Officer

Course outcome:

BSB30420 Certificate III in Library and Information Services

What you will study

The successful achievement of this qualification requires you to complete all core and 6 elective units from the list below.  You will also be required to undertake vocational placement in an approved setting. 

  • UNIT CODE
  • UNIT NAME

  • UNIT CODE
  • CUAIND202
    Develop and apply knowledge of information and cultural services organisations
    UNIT CODE :
    CUAIND202
    Unit description :
    This unit describes the skills and knowledge required to source, update and maintain knowledge of information or cultural services organisations.
  • UNIT NAME
  • Develop and apply knowledge of information and cultural services organisations

  • UNIT CODE
  • BSBINS301
    Develop and use information literacy skills
    UNIT CODE :
    BSBINS301
    Unit description :
    This unit describes the skills and knowledge required to define, locate, select, evaluate and present information in response to identified needs.
  • UNIT NAME
  • Develop and use information literacy skills

  • UNIT CODE
  • BSBWHS311
    Assist with maintaining workplace safety
    UNIT CODE :
    BSBWHS311
    Unit description :
    This unit describes the skills and knowledge required to assist with implementing and monitoring an organisation’s work health and safety (WHS) policies, procedures and programs as part of a small work team.
  • UNIT NAME
  • Assist with maintaining workplace safety

  • UNIT CODE
  • BSBTEC201
    Use business software applications
    UNIT CODE :
    BSBTEC201
    Unit description :
    This unit describes the skills and knowledge required to select and use software and organise electronic information and data.
  • UNIT NAME
  • Use business software applications

  • UNIT CODE
  • BSBOPS304
    Deliver and monitor a service to customers
    UNIT CODE :
    BSBOPS304
    Unit description :
    This unit describes the skills and knowledge required to identify customer needs, deliver and monitor customer service and identify improvements in the provision of customer service.
  • UNIT NAME
  • Deliver and monitor a service to customers

  • UNIT CODE
  • BSBXTW301
    Work in a team
    UNIT CODE :
    BSBXTW301
    Unit description :
    This unit describes the skills and knowledge required to work effectively as part of permanent or project based teams in a workplace within an industry.
  • UNIT NAME
  • Work in a team

Ways to study
START DATES DURATION WORKLOAD WHAT YOU'LL PAY
16 Jan 2023
Average course duration up to 18 months
Online Self-Directed: Part time up to 2 units per intake. 12 weeks per intake
  • Concession: $1,910
  • Subsidised: $2,400
  • Full fee: $3,890
27 Feb 2023
Average course duration up to 18 months
Online Self-Directed: Part time up to 2 units per intake. 12 weeks per intake
  • Concession: $1,910
  • Subsidised: $2,400
  • Full fee: $3,890
17 Apr 2023
Average course duration up to 18 months
Online Self-Directed: Part time up to 2 units per intake. 12 weeks per intake
  • Concession: $1,910
  • Subsidised: $2,400
  • Full fee: $3,890

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Certificate III in Library and Information Services (BSB30420)

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Certificate III in Library and Information Services

COURSE CODE: BSB30420
Payment Options

How can I pay for this course?

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help. 

Payment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

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Upfront payment

This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.

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Important Information

Read this before applying

Entry requirements

There are no formal entry requirements for this course.

Selection criteria

All students are required to complete the bksb to identify any Learning Support needs and meet any regulatory and/or funding requirements. It is recommended that learners have an understanding of basic business and technology concepts, which may have been acquired through previous training programs, qualifications and/or work experience in business.

Resources required

Students are required to access and use technology to complete the learning and assessment activities and resources within this program. This can be through their own device and internet connection, or through regional TAFE campus or library.

Placement

If you are not currently working in a library or information organisation, during your course it is recommended that you complete a minimum 30 hours of work experience. This is important so you can start practising your new skills in a real-world environment. You’ll be required to work shifts determined by your provider.

Library services may require proof of vaccination to be provided to complete the work experience.

Need to know

When studying online it is strongly recommended students follow the order of study and enrol in no more than two units per intake or the units required to complete one cluster/stage, unless otherwise advised. 

Assessment Methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Pathways

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about University Pathways

  • James Cook University
  • Southern Cross University
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland

How to Apply

Direct application

If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online. 

Course Disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

Recognition of Prior Learning (RPL) and credit transfers

Fast track your way to a formal qualification by earning credit for the things you already know. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

Learn more