Unit code: BSBWRT501

Unit description:

This unit describes the skills and knowledge required to interpret a creative brief and evaluate a range of innovative options to write persuasive copy.

Unit code: BSBWRT401

Unit description:

This unit describes the skills and knowledge required to plan documents, draft text, prepare final text and produce documents of some complexity.

Unit code: BSBWOR502

Unit description:

This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation.

Unit code: BSBWOR501

Unit description:

This unit describes the skills and knowledge required to create systems and process to organise information and prioritise tasks.

Unit code: BSBWHS401

Unit description:

This unit describes the skills and knowledge required to implement and monitor an organisation's work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements.

Unit code: BSBSUS501

Unit description:

This unit describes the skills and knowledge required to develop and implement a workplace sustainability policy and to modify the policy to suit changed circumstances.

Unit code: BSBRSK501

Unit description:

This unit describes skills and knowledge required to manage risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting.

Unit code: BSBRES401

Unit description:

This unit describes the skills and knowledge required to gather, organise, analyse and present workplace information using available systems. This includes identifying research requirements and sources of information, applying information to a set of facts, evaluating the quality of the information, and preparing and producing reports.

Unit code: BSBPUB503

Unit description:

This unit describes the skills and knowledge required to conduct and administer fundraising and sponsorship activities.

Unit code: BSBPMG522

Unit description:

This unit describes the skills and knowledge required to undertake a straightforward project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects.

Unit code: BSBMKG514

Unit description:

This unit describes the skills and knowledge required to apply and observe marketing plan objectives and action necessary improvements.

Unit code: BSBMKG507

Unit description:

This unit describes the skills and knowledge required to conduct an analysis of market data in order to determine organisational and competitor business performance and to prepare market and business forecasts. The information assists in developing an organisation's marketing plan and to determine the current or potential future success of marketing strategies.

Unit code: BSBMKG506

Unit description:

This unit describes the skills and knowledge required to plan market research by identifying market research needs, defining market research objectives, identifying data gathering approaches and developing a market research plan.

Unit code: BSBMKG502

Unit description:

This unit describes the skills and knowledge required to determine the optimum marketing mix for a business through analysis of interrelated marketing components.

Unit code: BSBMKG501

Unit description:

This unit describes the skills and knowledge required to identify, evaluate and take advantage of marketing opportunities by analysing market data, distinguishing characteristics of possible markets and assessing viability of changes to operations.

Unit code: BSBMKG413

Unit description:

This unit describes the skills and knowledge required to coordinate and review the promotion of an organisation's products and services.

Unit code: BSBMGT517

Unit description:

This unit describes the skills and knowledge required to develop and monitor implementation of the operational plan to provide efficient and effective workplace practices within the organisation's productivity and profitability plans.

Unit code: BSBMGT502

Unit description:

This unit describes the skills and knowledge required to manage the performance of staff who report to them directly. Development of key result areas and key performance indicators and standards, coupled with regular and timely coaching and feedback, provide the basis for performance management.

Unit code: BSBMGT403

Unit description:

This unit describes the skills and knowledge required to implement the organisation's continuous improvement systems and processes. It covers using systems and strategies to actively encourage the team to participate in the process, monitoring and reviewing performance, and identifying opportunities for further improvements.

Unit code: BSBLED502

Unit description:

This unit describes the skills and knowledge required to manage programs with a health and wellbeing focus. The unit addresses management of the range of programs that would typically be associated with health and wellbeing such as stress management, smoking cessation, exercise, and Employee Assistance Programs (EAPs).

Unit code: BSBLDR503

Unit description:

This unit describes the skills and knowledge required to present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and others. It applies to managers and leaders who identify, analyse, synthesise and act on information from a range of sources, and who deal with unpredictable problems. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams.

Unit code: BSBITU402

Unit description:

This unit describes the skills and knowledge required to use spreadsheet software to complete business tasks and produce complex documents.

Unit code: BSBITU401

Unit description:

This unit describes the skills and knowledge required to design and develop business documents using complex technical features of word processing software.

Unit code: BSBINN502

Unit description:

This unit describes the skills and knowledge required to create an environment that enables and supports the application of innovative practice focusing on a holistic approach to the integration of innovation across all areas of work practice.

Unit code: BSBINM501

Unit description:

This unit describes the skills and knowledge required to organise training for others for an information or knowledge management system and to manage the use of the system.

Unit code: BSBHRM513

Unit description:

This unit describes the skills and knowledge required to manage planning in relation to an organisation's workforce including researching requirements, developing objectives and strategies, implementing initiatives and monitoring and evaluating trends.

Unit code: BSBHRM512

Unit description:

This unit describes the skills and knowledge required to develop and facilitate implementation of performance management processes and to coordinate individual or group learning and development to encourage effective employee performance.

Unit code: BSBHRM510

Unit description:

This unit describes the skills and knowledge required to develop, implement and review guidelines and procedures for mediation within an organisation, or on behalf of an organisation.

Unit code: BSBHRM509

Unit description:

This unit describes the skills and knowledge required to process and analyse workers compensation and sick leave claims. It also covers the establishment of rehabilitation needs and return to work programs and their monitoring, review and evaluation.

Unit code: BSBHRM507

Unit description:

This unit describes the skills and knowledge required to deal with redeployment, resignation, retirement, dismissal and redundancy, including the conduct of exit interviews.

Unit code: BSBHRM506

Unit description:

This unit describes the skills and knowledge required to manage all aspects of recruitment selection and induction processes in accordance with organisational policies and procedures.

Unit code: BSBHRM502

Unit description:

This unit describes the skills and knowledge required to manage human resource information systems from the research and planning stages, through selection of appropriate systems, to implementation, ongoing review and system upgrades.

Unit code: BSBHRM501

Unit description:

This unit describes the skills and knowledge required to plan, manage and evaluate delivery of human resource services, integrating business ethics.

Unit code: BSBFIM502

Unit description:

This unit describes the skills and knowledge required to establish and monitor security procedures for managing organisational payroll services and to calculate and process salary payments, group taxation and related payments.

Unit code: BSBFIM501

Unit description:

This unit describes the skills and knowledge required to undertake financial management within a work team in an organisation. It includes planning and implementing financial management approaches, supporting team members whose role involves aspects of financial operations, monitoring and controlling finances and reviewing and evaluating effectiveness of financial management processes.

Unit code: BSBEBU501

Unit description:

This unit describes the skills and knowledge required to evaluate e-business models and strategies, as well as incorporate the results of these evaluations into the design of an e-business solution.

Unit code: BSBCUS501

Unit description:

This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation.

Unit code: BSBCUS401

Unit description:

This unit describes the skills and knowledge required to advise, carry out and evaluate customer service strategies.

Unit code: BSBADM506

Unit description:

This unit describes the skills and knowledge required to establish standards for the design and production of organisational documents and to manage document design and production processes to ensure agreed standards are met.

Unit code: BSBADM504

Unit description:

This unit describes the skills and knowledge required to plan for or review the requirements of effective administrative systems and procedures for implementing, monitoring and reviewing the system.

Unit code: BSBADM503

Unit description:

This unit describes the skills and knowledge required to plan, promote and coordinate conferences, ensuring follow-up procedures are incorporated.

Unit code: BSBADM502

Unit description:

This unit describes the skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes.