Thrive in a career in business with this high-level qualification. This course is perfect for people who want to elevate their skills at a management or executive level.
BSB50215 Diploma of Business
Upgrade your career with this high-level qualification. You will take control with specialised knowledge, and advanced skills.
According to the Australian Government's Job Outlook service, demand for office management roles is expected to experience stable growth over the next five years. This is a very large occupation with job opportunities available across a number of industries including construction, professional services, and education and training.
This qualification is facilitated by expert teaching staff who have a high degree of industry connection and are able to guide you through your studies. You will develop specialised knowledge which includes communicating with influence, project work, workforce planning management, and risk.
Successful completion of this flexible qualification will provide you with high-level business skills that will enhance your career and expand potential professional and educational pathways.
TAFE Queensland offers various avenues to access high quality and industry-relevant training and education. We understand that not everyone's circumstances are the same, so many of our courses can be accessed online, in the classroom or part time.
With TAFE Queensland you study in environments equipped with the latest industry-standard technology. You will be job ready and desirable to future employers as you will have demonstrable up-to-date experience with computing platforms and programs.
The successful achievement of this qualification requires you to complete 8 elective units from the list below.
UNIT CODE | UNIT NAME | |
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North and Far North Queensland | ||
BSBADM502Manage meetingsUnit code: BSBADM502 Unit description: This unit describes the skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes. |
Manage meetings | |
BSBADM504Plan and implement administrative systemsUnit code: BSBADM504 Unit description: This unit describes the skills and knowledge required to plan for or review the requirements of effective administrative systems and procedures for implementing, monitoring and reviewing the system. |
Plan and implement administrative systems | |
BSBHRM506Manage recruitment selection and induction processesUnit code: BSBHRM506 Unit description: This unit describes the skills and knowledge required to manage all aspects of recruitment selection and induction processes in accordance with organisational policies and procedures. |
Manage recruitment selection and induction processes | |
BSBLDR513Communicate with influenceUnit code: BSBLDR513 Unit description: This unit describes the skills and knowledge required to present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and other key stakeholders. |
Communicate with influence | |
BSBMGT502Manage people performanceUnit code: BSBMGT502 Unit description: This unit describes the skills and knowledge required to manage the performance of staff who report to them directly. Development of key result areas and key performance indicators and standards, coupled with regular and timely coaching and feedback, provide the basis for performance management. |
Manage people performance | |
BSBPMG522Undertake project workUnit code: BSBPMG522 Unit description: This unit describes the skills and knowledge required to undertake a straightforward project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects. |
Undertake project work | |
BSBRSK501Manage riskUnit code: BSBRSK501 Unit description: This unit describes skills and knowledge required to manage risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting. |
Manage risk | |
BSBWOR501Manage personal work priorities and professional developmentUnit code: BSBWOR501 Unit description: This unit describes the skills and knowledge required to create systems and process to organise information and prioritise tasks. |
Manage personal work priorities and professional development | |
Greater Brisbane (excluding Springfield) | ||
BSBEBU511Develop and implement an e-business strategyUnit code: BSBEBU511 Unit description: This unit describes the skills and knowledge required to evaluate e-business models and strategies for use in a business context. This includes the ability to incorporate the results of these evaluations into the design of an e-business strategy, including marketing, buying and selling goods and services online. |
Develop and implement an e-business strategy | |
BSBHRM405Support the recruitment, selection and induction of staffUnit code: BSBHRM405 Unit description: This unit describes the skills and knowledge required to execute tasks associated with the recruitment cycle and apply in-depth knowledge of the work of the organisation, and how recruitment and selection practices fit with other human resources functions. |
Support the recruitment, selection and induction of staff | |
BSBFIM501Manage budgets and financial plansUnit code: BSBFIM501 Unit description: This unit describes the skills and knowledge required to undertake financial management within a work team in an organisation. It includes planning and implementing financial management approaches, supporting team members whose role involves aspects of financial operations, monitoring and controlling finances and reviewing and evaluating effectiveness of financial management processes. |
Manage budgets and financial plans | |
BSBMKG501Identify and evaluate marketing opportunitiesUnit code: BSBMKG501 Unit description: This unit describes the skills and knowledge required to identify, evaluate and take advantage of marketing opportunities by analysing market data, distinguishing characteristics of possible markets and assessing viability of changes to operations. |
Identify and evaluate marketing opportunities | |
BSBITU402Develop and use complex spreadsheetsUnit code: BSBITU402 Unit description: This unit describes the skills and knowledge required to use spreadsheet software to complete business tasks and produce complex documents. |
Develop and use complex spreadsheets | |
BSBWHS401Implement and monitor WHS policies, procedures and programs to meet legislative requirementsUnit code: BSBWHS401 Unit description: This unit describes the skills and knowledge required to implement and monitor an organisation's work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements. |
Implement and monitor WHS policies, procedures and programs to meet legislative requirements | |
BSBINN502Build and sustain an innovative work environmentUnit code: BSBINN502 Unit description: This unit describes the skills and knowledge required to create an environment that enables and supports the application of innovative practice focusing on a holistic approach to the integration of innovation across all areas of work practice. |
Build and sustain an innovative work environment | |
BSBADM502Manage meetingsUnit code: BSBADM502 Unit description: This unit describes the skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes. |
Manage meetings | |
BSBHRM506Manage recruitment selection and induction processesUnit code: BSBHRM506 Unit description: This unit describes the skills and knowledge required to manage all aspects of recruitment selection and induction processes in accordance with organisational policies and procedures. |
Manage recruitment selection and induction processes | |
BSBHRM512Develop and manage performance management processesUnit code: BSBHRM512 Unit description: This unit describes the skills and knowledge required to develop and facilitate implementation of performance management processes and to coordinate individual or group learning and development to encourage effective employee performance. |
Develop and manage performance management processes | |
BSBADM506Manage business document design and developmentUnit code: BSBADM506 Unit description: This unit describes the skills and knowledge required to establish standards for the design and production of organisational documents and to manage document design and production processes to ensure agreed standards are met. |
Manage business document design and development | |
BSBCUS501Manage quality customer serviceUnit code: BSBCUS501 Unit description: This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. |
Manage quality customer service | |
BSBADM504Plan and implement administrative systemsUnit code: BSBADM504 Unit description: This unit describes the skills and knowledge required to plan for or review the requirements of effective administrative systems and procedures for implementing, monitoring and reviewing the system. |
Plan and implement administrative systems | |
BSBPMG522Undertake project workUnit code: BSBPMG522 Unit description: This unit describes the skills and knowledge required to undertake a straightforward project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects. |
Undertake project work | |
BSBRSK501Manage riskUnit code: BSBRSK501 Unit description: This unit describes skills and knowledge required to manage risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting. |
Manage risk | |
BSBWOR501Manage personal work priorities and professional developmentUnit code: BSBWOR501 Unit description: This unit describes the skills and knowledge required to create systems and process to organise information and prioritise tasks. |
Manage personal work priorities and professional development | |
Greater Brisbane (excluding Springfield) - Accelerated Stream | ||
BSBFIM501Manage budgets and financial plansUnit code: BSBFIM501 Unit description: This unit describes the skills and knowledge required to undertake financial management within a work team in an organisation. It includes planning and implementing financial management approaches, supporting team members whose role involves aspects of financial operations, monitoring and controlling finances and reviewing and evaluating effectiveness of financial management processes. |
Manage budgets and financial plans | |
BSBHRM506Manage recruitment selection and induction processesUnit code: BSBHRM506 Unit description: This unit describes the skills and knowledge required to manage all aspects of recruitment selection and induction processes in accordance with organisational policies and procedures. |
Manage recruitment selection and induction processes | |
BSBHRM513Manage workforce planningUnit code: BSBHRM513 Unit description: This unit describes the skills and knowledge required to manage planning in relation to an organisation's workforce including researching requirements, developing objectives and strategies, implementing initiatives and monitoring and evaluating trends. |
Manage workforce planning | |
BSBMKG502Establish and adjust the marketing mixUnit code: BSBMKG502 Unit description: This unit describes the skills and knowledge required to determine the optimum marketing mix for a business through analysis of interrelated marketing components. |
Establish and adjust the marketing mix | Virtual Business Simulation Available |
BSBMKG514Implement and monitor marketing activitiesUnit code: BSBMKG514 Unit description: This unit describes the skills and knowledge required to apply and observe marketing plan objectives and action necessary improvements. |
Implement and monitor marketing activities | |
BSBPMG522Undertake project workUnit code: BSBPMG522 Unit description: This unit describes the skills and knowledge required to undertake a straightforward project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects. |
Undertake project work | |
BSBRSK501Manage riskUnit code: BSBRSK501 Unit description: This unit describes skills and knowledge required to manage risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting. |
Manage risk | |
BSBWOR501Manage personal work priorities and professional developmentUnit code: BSBWOR501 Unit description: This unit describes the skills and knowledge required to create systems and process to organise information and prioritise tasks. |
Manage personal work priorities and professional development | |
Gold Coast | ||
BSBADM502Manage meetingsUnit code: BSBADM502 Unit description: This unit describes the skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes. |
Manage meetings | |
BSBMKG501Identify and evaluate marketing opportunitiesUnit code: BSBMKG501 Unit description: This unit describes the skills and knowledge required to identify, evaluate and take advantage of marketing opportunities by analysing market data, distinguishing characteristics of possible markets and assessing viability of changes to operations. |
Identify and evaluate marketing opportunities | |
BSBMGT517Manage operational planUnit code: BSBMGT517 Unit description: This unit describes the skills and knowledge required to develop and monitor implementation of the operational plan to provide efficient and effective workplace practices within the organisation's productivity and profitability plans. |
Manage operational plan | |
BSBCUS501Manage quality customer serviceUnit code: BSBCUS501 Unit description: This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. |
Manage quality customer service | |
BSBHRM506Manage recruitment selection and induction processesUnit code: BSBHRM506 Unit description: This unit describes the skills and knowledge required to manage all aspects of recruitment selection and induction processes in accordance with organisational policies and procedures. |
Manage recruitment selection and induction processes | |
BSBPMG522Undertake project workUnit code: BSBPMG522 Unit description: This unit describes the skills and knowledge required to undertake a straightforward project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects. |
Undertake project work | |
BSBRSK501Manage riskUnit code: BSBRSK501 Unit description: This unit describes skills and knowledge required to manage risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting. |
Manage risk | |
BSBINN502Build and sustain an innovative work environmentUnit code: BSBINN502 Unit description: This unit describes the skills and knowledge required to create an environment that enables and supports the application of innovative practice focusing on a holistic approach to the integration of innovation across all areas of work practice. |
Build and sustain an innovative work environment | |
Darling Downs and South West (including Springfield) | ||
BSBADM502Manage meetingsUnit code: BSBADM502 Unit description: This unit describes the skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes. |
Manage meetings | |
BSBADM504Plan and implement administrative systemsUnit code: BSBADM504 Unit description: This unit describes the skills and knowledge required to plan for or review the requirements of effective administrative systems and procedures for implementing, monitoring and reviewing the system. |
Plan and implement administrative systems | |
BSBCUS501Manage quality customer serviceUnit code: BSBCUS501 Unit description: This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. |
Manage quality customer service | |
BSBHRM506Manage recruitment selection and induction processesUnit code: BSBHRM506 Unit description: This unit describes the skills and knowledge required to manage all aspects of recruitment selection and induction processes in accordance with organisational policies and procedures. |
Manage recruitment selection and induction processes | |
BSBINN502Build and sustain an innovative work environmentUnit code: BSBINN502 Unit description: This unit describes the skills and knowledge required to create an environment that enables and supports the application of innovative practice focusing on a holistic approach to the integration of innovation across all areas of work practice. |
Build and sustain an innovative work environment | |
BSBLDR513Communicate with influenceUnit code: BSBLDR513 Unit description: This unit describes the skills and knowledge required to present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and other key stakeholders. |
Communicate with influence | |
BSBPMG522Undertake project workUnit code: BSBPMG522 Unit description: This unit describes the skills and knowledge required to undertake a straightforward project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects. |
Undertake project work | |
BSBRSK501Manage riskUnit code: BSBRSK501 Unit description: This unit describes skills and knowledge required to manage risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting. |
Manage risk | |
Online | ||
BSBADM502Manage meetingsUnit code: BSBADM502 Unit description: This unit describes the skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes. |
Manage meetings | |
BSBPMG522Undertake project workUnit code: BSBPMG522 Unit description: This unit describes the skills and knowledge required to undertake a straightforward project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects. |
Undertake project work | |
BSBRSK501Manage riskUnit code: BSBRSK501 Unit description: This unit describes skills and knowledge required to manage risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting. |
Manage risk | |
BSBADM504Plan and implement administrative systemsUnit code: BSBADM504 Unit description: This unit describes the skills and knowledge required to plan for or review the requirements of effective administrative systems and procedures for implementing, monitoring and reviewing the system. |
Plan and implement administrative systems | |
BSBWOR501Manage personal work priorities and professional developmentUnit code: BSBWOR501 Unit description: This unit describes the skills and knowledge required to create systems and process to organise information and prioritise tasks. |
Manage personal work priorities and professional development | |
BSBCUS501Manage quality customer serviceUnit code: BSBCUS501 Unit description: This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. |
Manage quality customer service | |
BSBHRM405Support the recruitment, selection and induction of staffUnit code: BSBHRM405 Unit description: This unit describes the skills and knowledge required to execute tasks associated with the recruitment cycle and apply in-depth knowledge of the work of the organisation, and how recruitment and selection practices fit with other human resources functions. |
Support the recruitment, selection and induction of staff | |
BSBHRM507Manage separation or terminationUnit code: BSBHRM507 Unit description: This unit describes the skills and knowledge required to deal with redeployment, resignation, retirement, dismissal and redundancy, including the conduct of exit interviews. |
Manage separation or termination |
Note: For some courses, not all electives are available at all campuses.
Studying on campus is a great way to enjoy the benefits of face-to-face education in a way that is far removed from a typical school. No matter which campus you choose, you know that you will be learning in an adult environment where you will be respected and nurtured. Attend a campus to learn face-to-face with a teacher in one of our learning spaces; such as a classroom, workshop, laboratory or simulated environments, or interact with teachers using real-time video or web conference tools. Learn more
Campus | START DATES
![]() When your course is scheduled to begin |
Duration | WORKLOAD
![]() How much time you will need to commit to successfully complete your course, combining face-to-face and self-directed study and any required placements. |
STUDY MODE
![]() Also known as delivery mode, this is how your training is delivered. Learn more |
COST
![]() The cost of your course may vary, depending on your eligibility for funding, subsidies or concessions. See the payment options section for more information. Learn more |
---|---|---|---|---|---|
Cairns | Anytime | up to 1 year | up to 3 days per week Monday, Tuesday, Wednesday |
Mixed mode | Full fee: $5,420 JobTrainer: $144 |
Townsville (Pimlico) | 12 July 2021 | up to 1 year | up to 15 hours per week | Mixed mode | Full fee: $5,420 JobTrainer: $144 |
Campus | START DATES
![]() When your course is scheduled to begin |
Duration | WORKLOAD
![]() How much time you will need to commit to successfully complete your course, combining face-to-face and self-directed study and any required placements. |
STUDY MODE
![]() Also known as delivery mode, this is how your training is delivered. Learn more |
COST
![]() The cost of your course may vary, depending on your eligibility for funding, subsidies or concessions. See the payment options section for more information. Learn more |
---|---|---|---|---|---|
Springfield | 19 April 2021 | 1 year | 15 hours per week | Classroom | Full fee: $5,420 JobTrainer: $144 |
South Bank | 12 July 2021 | 6 months | Accelerated: Part-time 2 night per week Monday, Wednesday |
Mixed mode | Full fee: $5,340 JobTrainer: $144 |
South Bank | 12 July 2021 | 1 year | Full time 3 days per week | Mixed mode | Full fee: $5,420 JobTrainer: $144 |
South Bank | 12 July 2021 | 1 year | Part time 2 nights per week | Mixed mode | Full fee: $5,420 JobTrainer: $144 |
Campus | START DATES
![]() When your course is scheduled to begin |
Duration | WORKLOAD
![]() How much time you will need to commit to successfully complete your course, combining face-to-face and self-directed study and any required placements. |
STUDY MODE
![]() Also known as delivery mode, this is how your training is delivered. Learn more |
COST
![]() The cost of your course may vary, depending on your eligibility for funding, subsidies or concessions. See the payment options section for more information. Learn more |
---|---|---|---|---|---|
Southport | 19 April 2021 | 1 year | Full time - 1-3 days per week depending on study pattern and units of study Tuesday, Wednesday, Friday |
Mixed mode | Full fee: $5,420 JobTrainer: $144 |
Southport | 16 July 2021 | 1 year | Full time - 1-3 days per week depending on study pattern and units of study Tuesday, Wednesday, Friday |
Mixed mode | Full fee: $5,420 JobTrainer: $144 |
Campus | START DATES
![]() When your course is scheduled to begin |
Duration | WORKLOAD
![]() How much time you will need to commit to successfully complete your course, combining face-to-face and self-directed study and any required placements. |
STUDY MODE
![]() Also known as delivery mode, this is how your training is delivered. Learn more |
COST
![]() The cost of your course may vary, depending on your eligibility for funding, subsidies or concessions. See the payment options section for more information. Learn more |
---|---|---|---|---|---|
Toowoomba | 19 April 2021 | 1 year | 15 hours per week | Classroom | Full fee: $5,420 JobTrainer: $144 |
Courses delivered on campus may have a combination of online and classroom based learning. Students are expected to undertake additional personal study to complete the course requirements.
Enjoy the freedom and flexibility of choosing when and where you study. Direct your own learning with all your study materials online, allowing you to manage your own workload and fit your studies around your lifestyle. Access your learning space 24 hours a day, seven days a week and be supported by high-quality educators who are devoted to your outcomes. Learn more
START DATES
![]() When your course is scheduled to begin |
Duration | WORKLOAD
![]() How much time you will need to commit to successfully complete your course, combining face-to-face and self-directed study and any required placements. |
COST
![]() The cost of your course may vary, depending on your eligibility for funding, subsidies or concessions. See the payment options section for more information. Learn more |
---|---|---|---|
31 May 2021 | 12 weeks per intake. Average course duration 12 months | up to 2 units per intake | Full fee: $5,420 JobTrainer: $144 |
19 July 2021 | 12 weeks per intake. Average course duration 12 months | up to 2 units per intake | Full fee: $5,420 JobTrainer: $144 |
For most online courses study is structured into fixed intakes that have set durations of 12 weeks from the study commencement date. You will be able to access your learning materials from the first day of the study period. You must be enrolled to be able to access your learning materials. To ensure you can manage your study load, we recommend limiting your workload to no more than 2 units of competency per intake or the units required to complete a cluster/stage.
If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.
Learn more about university pathwaysNo matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what's right for you, get in touch. We're here to help.
This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.
This is an interest-free personal loan from the Australian Government that provides eligible students access to capped funding to help pay for their studies.
If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.
There are no formal entry requirements for this course.
It is recommended that you have access to a reliable internet connection to access TAFE Queensland's online learning system Connect, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for use at all TAFE Queensland locations.
You will be provided with a recommended reading list and/or required textbooks during orientation or at the start of each unit. The purchase of these resources may incur additional costs, or you may be able to borrow them from the TAFE Queensland library network.
You are also required to have access to a calculator, a laptop or tablet device, a USB and a headset including microphone.
Online Study
When studying online it is strongly recommended students follow the preferred order of study and enrol in no more than two units per intake or the units required to complete a cluster/stage, unless otherwise advised.
Face to Face - Virtual Business Simulation - Marketing Units only
The Virtual Business Simulation is only available for the the marketing units and costs approximately $50USD. The Virtual Business Simulation forms part of the student assessment for BSBMKG501 – Identify and evaluate marketing opportunities and BSBMKG502 – Establish and adjust the marketing mix. Further information will be provided. Please note: The Virtual Business Simulation is not a TAFE product.
Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.
Disclaimer
All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.
If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online.
You can apply to study this course through the Queensland Tertiary Admission Centre (QTAC). You will need to submit your application on the QTAC website. It will be assessed, and if you are successful you will receive an offer directly through QTAC. You will need to accept your offer from QTAC before enrolling with TAFE Queensland.
Fast track your way to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace or previous learning means less study time for you, and getting the paper to prove you're qualified a whole lot sooner. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.
If you have read and understood the student rules, refund policy, understand your fees and payment options, have a Unique Student Identifier (USI) and checked you meet the entry requirements and selection criteria for this course, you're ready to get started.
If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.
Learn more about university pathways