Jane goes from doubt to determination

However, a chance discovery led her to enrol in TAFE Queensland’s Certificate IV in Mental Health Peer Work (CHC43515), and a year later, she graduated with confidence, skills, and knowledge, transforming her career in the process.

This course is specifically designed for individuals with lived experience of mental illness and personal recovery, equipping them with the skills to support others on their recovery journey.

Jane developed essential communication skills, learned how to work with diverse communities, and gained a deep understanding of the recovery framework.

With her experienced industry professional teachers' guidance, Jane and her classmates built the confidence and knowledge needed to provide meaningful peer support in the mental health sector.

This qualification prepares graduates for roles in a variety of settings, including residential facilities, outreach programs, and peer support initiatives.

“I surprised myself when I decided to embark on this 12-month journey,” Jane admitted.

“A year seemed like a very long time, but I could see how this course would complement the work I was already doing in domestic violence support, using my lived experience to help women heal from trauma.”

Despite her initial doubts, Jane quickly discovered a renewed appetite for learning, driven by her passion for helping others and, as she puts it, “sheer stubbornness.”

The course gave her the tools to formalise her knowledge and opened doors she never expected. Today, she’s working almost full-time, combining her previous skills in trauma recovery with her new qualification in mental health support.

Along the way, Jane found more than just academic success - she found a supportive community.

“To my classmates, especially Vicky and Julie, whose flourishing language and biting East London humour entertained me - you made this journey unforgettable,” she said.

“And to my teacher, London Nguyen, your patience and knowledge have been inspirational.”

Looking ahead, Jane plans to expand her work into a specialised support service for women navigating both the mental health system and the lasting impacts of gendered abuse and trauma.

“My lived experience gives me deep insight into the challenges these women face, and I can, and already am, making a difference,” she said.

As demand for mental health peer workers continues to grow, Jane reflects on her journey and smiles about how far she’s come.

“This course provides an important pathway for anyone looking to make a difference in the lives of others through shared experience and support,” she said.

Jane’s story is a powerful reminder that, sometimes, unexpected paths lead to profound transformations.