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BSB30120

Certificate III in Business

Kick start your career with this entry-level course in business administration. This course will give you the practical skills to successfully work in an office or business environment.

Apply Now
NEXT INTAKE Online Start date: 27 Feb 2023 Duration: Average course duration up to 15 months
STUDY LOCATIONS Greater Brisbane Darling Downs and South West Online
WAYS TO STUDY On campus Online Apprenticeships and traineeships
WHAT YOU'LL PAY
Fee-Free TAFE
$0
Concession
$600 - $795
Subsidised
$795
Full Fee
$2,990 - $3,890
Eligibility Calculator

Course overview

Kick start your career with this entry-level course in business administration. This course will give you the practical skills to successfully work in an office or business environment.

According to the Australian Government's Job Outlook service, the number of people working as general clerks grew strongly over the past five years and is expected to continue to grow in the future. This is a very large occupation with over 182,000 job openings expected over the next five years, ensuring strong job outcomes for graduates.

You will develop a broad range of knowledge covering keyboard speed and accuracy and health and safety for yourself and others. You also have the opportunity to specialise in units that focus on payroll processing, electronic presentations, working effectively with diversity, and the use of business technology. This course is taught by industry experts that are dedicated to guiding you to achieve your goals, no matter where your career takes you.

Successful completion of the course provides you with the practical skills to work in many office and business roles. You will also develop a solid foundation for further study.

What can I do?

  • Junior Personal Assistant
  • Office Assistant
  • Receptionist
  • Accounts Clerk

Course outcome:

BSB30120 Certificate III in Business

Online study options

Online virtual classroom – includes immersive reality experiences, virtual skills coaches and collaborative learning environments in timetabled virtual classes three days per week. Learn more >

Online self-directed – includes on-demand tutorials, giving you ultimate flexibility and freedom to set your own deadlines and study part-time when and where it suits you. Learn more >

Fee-Free TAFE

Seize your opportunity with Fee-Free TAFE. Follow your passion and choose from over 90 industry-recognised courses. With a wide range of skill sets, certificates and diplomas available, now’s the time to get job ready in 2023 with Fee-Free TAFE. Learn more

What you will study

The successful achievement of this qualification requires you to complete all core and 7 elective units from the list below.

  • UNIT CODE
  • UNIT NAME

  • UNIT CODE
  • BSBCRT311
    Apply critical thinking skills in a team environment
    UNIT CODE :
    BSBCRT311
    Unit description :
    This unit describes skills and knowledge required to apply critical thinking skills to generate solutions to workplace problems in a team environment.
  • UNIT NAME
  • Apply critical thinking skills in a team environment

  • UNIT CODE
  • BSBPEF201
    Support personal wellbeing in the workplace
    UNIT CODE :
    BSBPEF201
    Unit description :
    This unit describes the skills and knowledge required to advocate for and feel empowered about personal wellbeing in the workplace. It involves developing and applying basic knowledge of factors that may influence wellbeing, both positively and negatively.
  • UNIT NAME
  • Support personal wellbeing in the workplace

  • UNIT CODE
  • BSBSUS211
    Participate in sustainable work practices
    UNIT CODE :
    BSBSUS211
    Unit description :
    This unit describes the skills and knowledge required to measure, support and find opportunities to improve the sustainability of work practices.
  • UNIT NAME
  • Participate in sustainable work practices

  • UNIT CODE
  • BSBTWK301
    Use inclusive work practices
    UNIT CODE :
    BSBTWK301
    Unit description :
    This unit describes the skills and knowledge required to recognise and interact productively with diverse groups of individuals in the workplace.
  • UNIT NAME
  • Use inclusive work practices

  • UNIT CODE
  • BSBWHS311
    Assist with maintaining workplace safety
    UNIT CODE :
    BSBWHS311
    Unit description :
    This unit describes the skills and knowledge required to assist with implementing and monitoring an organisation’s work health and safety (WHS) policies, procedures and programs as part of a small work team.
  • UNIT NAME
  • Assist with maintaining workplace safety

  • UNIT CODE
  • BSBXCM301
    Engage in workplace communication
    UNIT CODE :
    BSBXCM301
    Unit description :
    This unit describes the skills and knowledge required to communicate (through written, oral and nonverbal form) in the workplace within an industry.
  • UNIT NAME
  • Engage in workplace communication

CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Loganlea
17 Apr 2023
up to 9 months
Full time 3 days per week
Mixed mode
  • Fee-Free TAFE: $0
  • Concession: $795
  • Subsidised: $795
  • Full fee: $3,890
Redcliffe
17 Apr 2023
up to 9 months
Full time 3 days per week
Mixed mode
  • Fee-Free TAFE: $0
  • Concession: $795
  • Subsidised: $795
  • Full fee: $3,890
Caboolture
17 Apr 2023
up to 9 months
Full time 3 days per week
Mixed mode
  • Fee-Free TAFE: $0
  • Concession: $795
  • Subsidised: $795
  • Full fee: $3,890
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Roma
10 Jul 2023
up to 9 months
Part time 2 days per week
Mixed mode
  • Fee-Free TAFE: $0
  • Concession: $795
  • Subsidised: $795
  • Full fee: $3,890
START DATES DURATION WORKLOAD WHAT YOU'LL PAY
27 Feb 2023
Average course duration up to 15 months
Online Self-Directed: Part time up to 2 units per intake. 12 weeks per intake
  • Fee-Free TAFE: $0
  • Concession: $600
  • Subsidised: $795
  • Full fee: $2,990
13 Mar 2023
up to 8 months
Online Virtual Classroom: Full-time 3 days per week
Monday,Tuesday,Thursday
  • Fee-Free TAFE: $0
  • Concession: $600
  • Subsidised: $795
  • Full fee: $2,990
17 Apr 2023
Average course duration up to 15 months
Online Self-Directed: Part time up to 2 units per intake. 12 weeks per intake
  • Fee-Free TAFE: $0
  • Concession: $600
  • Subsidised: $795
  • Full fee: $2,990
08 May 2023
up to 8 months
Online Virtual Classroom: Full-time 3 days per week
Monday,Tuesday,Thursday
  • Fee-Free TAFE: $0
  • Concession: $600
  • Subsidised: $795
  • Full fee: $2,990
29 May 2023
Average course duration up to 15 months
Online Self-Directed: Part time up to 2 units per intake. 12 weeks per intake
  • Fee-Free TAFE: $0
  • Concession: $600
  • Subsidised: $795
  • Full fee: $2,990
03 Jul 2023
up to 8 months
Online Virtual Classroom: Full-time 3 days per week
Monday,Tuesday,Thursday
  • Fee-Free TAFE: $0
  • Concession: $600
  • Subsidised: $795
  • Full fee: $2,990
17 Jul 2023
Average course duration up to 15 months
Online Self-Directed: Part time up to 2 units per intake. 12 weeks per intake
  • Fee-Free TAFE: $0
  • Concession: $600
  • Subsidised: $795
  • Full fee: $2,990
28 Aug 2023
Average course duration up to 15 months
Online Self-Directed: Part time up to 2 units per intake. 12 weeks per intake
  • Fee-Free TAFE: $0
  • Concession: $600
  • Subsidised: $795
  • Full fee: $2,990
16 Oct 2023
Average course duration up to 15 months
Online Self-Directed: Part time up to 2 units per intake. 12 weeks per intake
  • Fee-Free TAFE: $0
  • Concession: $600
  • Subsidised: $795
  • Full fee: $2,990
27 Nov 2023
Average course duration up to 15 months
Online Self-Directed: Part time up to 2 units per intake. 12 weeks per intake
  • Fee-Free TAFE: $0
  • Concession: $600
  • Subsidised: $795
  • Full fee: $2,990
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Roma
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Australian Virtual Business College
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Loganlea
17 Apr 2023
up to 9 months
Full time 3 days per week
Mixed mode
  • Fee-Free TAFE: $0
  • Concession: $795
  • Subsidised: $795
  • Full fee: $3,890
Redcliffe
17 Apr 2023
up to 9 months
Full time 3 days per week
Mixed mode
  • Fee-Free TAFE: $0
  • Concession: $795
  • Subsidised: $795
  • Full fee: $3,890
Caboolture
17 Apr 2023
up to 9 months
Full time 3 days per week
Mixed mode
  • Fee-Free TAFE: $0
  • Concession: $795
  • Subsidised: $795
  • Full fee: $3,890
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Roma
10 Jul 2023
up to 9 months
Part time 2 days per week
Mixed mode
  • Fee-Free TAFE: $0
  • Concession: $795
  • Subsidised: $795
  • Full fee: $3,890
START DATES DURATION WORKLOAD WHAT YOU'LL PAY
27 Feb 2023
Average course duration up to 15 months
Online Self-Directed: Part time up to 2 units per intake. 12 weeks per intake
  • Fee-Free TAFE: $0
  • Concession: $600
  • Subsidised: $795
  • Full fee: $2,990
13 Mar 2023
up to 8 months
Online Virtual Classroom: Full-time 3 days per week
Monday,Tuesday,Thursday
  • Fee-Free TAFE: $0
  • Concession: $600
  • Subsidised: $795
  • Full fee: $2,990
17 Apr 2023
Average course duration up to 15 months
Online Self-Directed: Part time up to 2 units per intake. 12 weeks per intake
  • Fee-Free TAFE: $0
  • Concession: $600
  • Subsidised: $795
  • Full fee: $2,990
08 May 2023
up to 8 months
Online Virtual Classroom: Full-time 3 days per week
Monday,Tuesday,Thursday
  • Fee-Free TAFE: $0
  • Concession: $600
  • Subsidised: $795
  • Full fee: $2,990
29 May 2023
Average course duration up to 15 months
Online Self-Directed: Part time up to 2 units per intake. 12 weeks per intake
  • Fee-Free TAFE: $0
  • Concession: $600
  • Subsidised: $795
  • Full fee: $2,990
03 Jul 2023
up to 8 months
Online Virtual Classroom: Full-time 3 days per week
Monday,Tuesday,Thursday
  • Fee-Free TAFE: $0
  • Concession: $600
  • Subsidised: $795
  • Full fee: $2,990
17 Jul 2023
Average course duration up to 15 months
Online Self-Directed: Part time up to 2 units per intake. 12 weeks per intake
  • Fee-Free TAFE: $0
  • Concession: $600
  • Subsidised: $795
  • Full fee: $2,990
28 Aug 2023
Average course duration up to 15 months
Online Self-Directed: Part time up to 2 units per intake. 12 weeks per intake
  • Fee-Free TAFE: $0
  • Concession: $600
  • Subsidised: $795
  • Full fee: $2,990
16 Oct 2023
Average course duration up to 15 months
Online Self-Directed: Part time up to 2 units per intake. 12 weeks per intake
  • Fee-Free TAFE: $0
  • Concession: $600
  • Subsidised: $795
  • Full fee: $2,990
27 Nov 2023
Average course duration up to 15 months
Online Self-Directed: Part time up to 2 units per intake. 12 weeks per intake
  • Fee-Free TAFE: $0
  • Concession: $600
  • Subsidised: $795
  • Full fee: $2,990
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Roma
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Australian Virtual Business College
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Loganlea
17 Apr 2023
up to 9 months
Full time 3 days per week
Mixed mode
  • Fee-Free TAFE: $0
  • Concession: $795
  • Subsidised: $795
  • Full fee: $3,890
Redcliffe
17 Apr 2023
up to 9 months
Full time 3 days per week
Mixed mode
  • Fee-Free TAFE: $0
  • Concession: $795
  • Subsidised: $795
  • Full fee: $3,890
Caboolture
17 Apr 2023
up to 9 months
Full time 3 days per week
Mixed mode
  • Fee-Free TAFE: $0
  • Concession: $795
  • Subsidised: $795
  • Full fee: $3,890
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Roma
10 Jul 2023
up to 9 months
Part time 2 days per week
Mixed mode
  • Fee-Free TAFE: $0
  • Concession: $795
  • Subsidised: $795
  • Full fee: $3,890
START DATES DURATION WORKLOAD WHAT YOU'LL PAY
27 Feb 2023
Average course duration up to 15 months
Online Self-Directed: Part time up to 2 units per intake. 12 weeks per intake
  • Fee-Free TAFE: $0
  • Concession: $600
  • Subsidised: $795
  • Full fee: $2,990
13 Mar 2023
up to 8 months
Online Virtual Classroom: Full-time 3 days per week
Monday,Tuesday,Thursday
  • Fee-Free TAFE: $0
  • Concession: $600
  • Subsidised: $795
  • Full fee: $2,990
17 Apr 2023
Average course duration up to 15 months
Online Self-Directed: Part time up to 2 units per intake. 12 weeks per intake
  • Fee-Free TAFE: $0
  • Concession: $600
  • Subsidised: $795
  • Full fee: $2,990
08 May 2023
up to 8 months
Online Virtual Classroom: Full-time 3 days per week
Monday,Tuesday,Thursday
  • Fee-Free TAFE: $0
  • Concession: $600
  • Subsidised: $795
  • Full fee: $2,990
29 May 2023
Average course duration up to 15 months
Online Self-Directed: Part time up to 2 units per intake. 12 weeks per intake
  • Fee-Free TAFE: $0
  • Concession: $600
  • Subsidised: $795
  • Full fee: $2,990
03 Jul 2023
up to 8 months
Online Virtual Classroom: Full-time 3 days per week
Monday,Tuesday,Thursday
  • Fee-Free TAFE: $0
  • Concession: $600
  • Subsidised: $795
  • Full fee: $2,990
17 Jul 2023
Average course duration up to 15 months
Online Self-Directed: Part time up to 2 units per intake. 12 weeks per intake
  • Fee-Free TAFE: $0
  • Concession: $600
  • Subsidised: $795
  • Full fee: $2,990
28 Aug 2023
Average course duration up to 15 months
Online Self-Directed: Part time up to 2 units per intake. 12 weeks per intake
  • Fee-Free TAFE: $0
  • Concession: $600
  • Subsidised: $795
  • Full fee: $2,990
16 Oct 2023
Average course duration up to 15 months
Online Self-Directed: Part time up to 2 units per intake. 12 weeks per intake
  • Fee-Free TAFE: $0
  • Concession: $600
  • Subsidised: $795
  • Full fee: $2,990
27 Nov 2023
Average course duration up to 15 months
Online Self-Directed: Part time up to 2 units per intake. 12 weeks per intake
  • Fee-Free TAFE: $0
  • Concession: $600
  • Subsidised: $795
  • Full fee: $2,990
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Roma
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Australian Virtual Business College
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
Payment Options

How can I pay for this course?

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help. 

Payment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

Learn more
Upfront payment

This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.

Learn more
Important Information

Read this before applying

Entry requirements

There are no formal entry requirements for this course.

Selection criteria

While there are no entry requirements for this course, TAFE Queensland requires you to have a good knowledge of computer basics and a sound achievement in Year 10 Maths, and English is desirable. 

All age applicants are welcome.

Resources required

Students are required to access and use technology to complete the learning and assessment activities and resources within this program. This can be through their own device and internet connection, or through TAFE campus locations closest to your home location.

To get the best education experience, your computer/device will need to meet the following minimum requirements:

  • device running Windows 10 or later (or MacOS 11 or later)
  • access to a webcam and headset with microphone
  • access to an up-to-date version of Google Chrome
  • access to a reliable high-speed broadband internet connection
  • Office 365 for students is now available. Learn more > 
Need to know

Online Self-Directed
When studying online it is strongly recommended students follow the order of study and enrol in no more than two units per intake or the units required to complete one cluster/stage, unless otherwise advised. 

Online Virtual Classroom
The online virtual classroom program is delivered virtually, meaning students will participate in online delivery. 
Duration of course is up to 8 months, delivery will consist of 3 days per week, with the ability to access recorded sessions for on-demand access. 

For TAFE at Schools delivery up to 3 terms duration, delivery will consist of 2 afternoons (3.30pm until 5.00pm) per week, with the ability to access recorded sessions for on-demand access.

This course is organised in 7 week teaching blocks. This program will require students to complete 4 sets of 7 week teaching blocks to complete the full qualification. To learn more about online virtual classroom teaching blocks, please view the virtual delivery academic calendar here or TAFE at Schools academic calendar here. Prior to the commencement of your course, you will receive an invitation to attend an orientation week to ensure that you are supported prior to commencement of study. 

Learn more about the Australian Virtual Business College.

Assessment Methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Pathways

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about University Pathways

  • James Cook University
  • Southern Cross University
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland

How to Apply

Direct application

If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online. 

Course Disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

Recognition of Prior Learning (RPL) and credit transfers

Fast track your way to a formal qualification by earning credit for the things you already know. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

Learn more