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BSB30120

Certificate III in Business

Kick start your career with this entry-level course in business administration. This course will give you the practical skills to successfully work in an office or business environment.

Apply Now
NEXT INTAKE On campus: Toowoomba Start date: 04 Oct 2022 Duration: up to 9 months
STUDY LOCATIONS Sunshine Coast Darling Downs and South West Wide Bay Burnett
WAYS TO STUDY On campus Online Apprenticeships and traineeships
WHAT YOU'LL PAY
JobTrainer
$0
Concession
$330 - $745
Subsidised
$330 - $745
Full Fee
$2,990 - $3,705
Eligibility Calculator

Course overview

Kick start your career with this entry-level course in business administration. This course will give you the practical skills to successfully work in an office or business environment.

According to the Australian Government's Job Outlook service, the number of people working as general clerks grew strongly over the past five years and is expected to continue to grow in the future. This is a very large occupation with over 182,000 job openings expected over the next five years, ensuring strong job outcomes for graduates.

You will develop a broad range of knowledge covering keyboard speed and accuracy and health and safety for yourself and others. You also have the opportunity to specialise in units that focus on payroll processing, electronic presentations, working effectively with diversity, and the use of business technology. This course is taught by industry experts that are dedicated to guiding you to achieve your goals, no matter where your career takes you.

Successful completion of the course provides you with the practical skills to work in many office and business roles. You will also develop a solid foundation for further study.

What can I do?

  • Junior Personal Assistant
  • Office Assistant
  • Receptionist
  • Accounts Clerk

Course outcome:

BSB30120 Certificate III in Business

JobTrainer funded course

This course is eligible for JobTrainer funding, meaning it could be free for eligible school-leavers, young people and job seekers looking to develop new skills. Training is proudly delivered by TAFE Queensland and jointly funded by the Australian Government and Queensland Government. Learn more >

Technology

TAFE Queensland boasts state-of-the-art and industry-standard technology and facilities that enable you to shape where your study can take you as an office assistant, office clerk or receptionist. With the latest industry-relevant programs and applications that employers are looking for, you'll be a step ahead and job ready.

What you will study

The successful achievement of this qualification requires you to complete all core and 11 elective units from the list below.

  • UNIT CODE
  • UNIT NAME

  • UNIT CODE
  • BSBCRT311
    Apply critical thinking skills in a team environment
    UNIT CODE :
    BSBCRT311
    Unit description :
    This unit describes skills and knowledge required to apply critical thinking skills to generate solutions to workplace problems in a team environment.
  • UNIT NAME
  • Apply critical thinking skills in a team environment

  • UNIT CODE
  • BSBPEF201
    Support personal wellbeing in the workplace
    UNIT CODE :
    BSBPEF201
    Unit description :
    This unit describes the skills and knowledge required to advocate for and feel empowered about personal wellbeing in the workplace. It involves developing and applying basic knowledge of factors that may influence wellbeing, both positively and negatively.
  • UNIT NAME
  • Support personal wellbeing in the workplace

  • UNIT CODE
  • BSBSUS211
    Participate in sustainable work practices
    UNIT CODE :
    BSBSUS211
    Unit description :
    This unit describes the skills and knowledge required to measure, support and find opportunities to improve the sustainability of work practices.
  • UNIT NAME
  • Participate in sustainable work practices

  • UNIT CODE
  • BSBTWK301
    Use inclusive work practices
    UNIT CODE :
    BSBTWK301
    Unit description :
    This unit describes the skills and knowledge required to recognise and interact productively with diverse groups of individuals in the workplace.
  • UNIT NAME
  • Use inclusive work practices

  • UNIT CODE
  • BSBWHS311
    Assist with maintaining workplace safety
    UNIT CODE :
    BSBWHS311
    Unit description :
    This unit describes the skills and knowledge required to assist with implementing and monitoring an organisation’s work health and safety (WHS) policies, procedures and programs as part of a small work team.
  • UNIT NAME
  • Assist with maintaining workplace safety

  • UNIT CODE
  • BSBXCM301
    Engage in workplace communication
    UNIT CODE :
    BSBXCM301
    Unit description :
    This unit describes the skills and knowledge required to communicate (through written, oral and nonverbal form) in the workplace within an industry.
  • UNIT NAME
  • Engage in workplace communication

CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Roma
04 Oct 2022
up to 9 months
Part time 2 days per week
Mixed mode
  • JobTrainer: $0
  • Concession: $330
  • Subsidised: $330
  • Full fee: $3,705
Toowoomba
04 Oct 2022
up to 9 months
Full time 2.5 days per week
Mixed mode
  • JobTrainer: $0
  • Concession: $330
  • Subsidised: $330
  • Full fee: $3,705
Roma
23 Jan 2023
up to 9 months
Part time 2 days per week
Mixed mode
  • Concession: $330
  • Subsidised: $330
  • Full fee: $3,705
START DATES DURATION WORKLOAD WHAT YOU'LL PAY
10 Oct 2022
up to 8 months
Online Virtual Classroom: Full-time 3 days per week
Monday,Tuesday,Thursday
  • JobTrainer: $0
  • Concession: $745
  • Subsidised: $745
  • Full fee: $2,990
17 Oct 2022
12 weeks per intake. Average course up to 24 months.
up to 2 units per intake
  • Concession: $660
  • Subsidised: $660
  • Full fee: $3,705
28 Nov 2022
12 weeks per intake. Average course duration up to 24 months.
up to 2 units per intake
  • Concession: $660
  • Subsidised: $660
  • Full fee: $3,705
16 Jan 2023
up to 8 months
Online Virtual Classroom: Full-time 3 days per week
Monday,Tuesday,Thursday
  • Concession: $745
  • Subsidised: $745
  • Full fee: $2,990
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Mooloolaba
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Roma
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Bundaberg
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
Gympie
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
Hervey Bay
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
Maryborough
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Roma
04 Oct 2022
up to 9 months
Part time 2 days per week
Mixed mode
  • JobTrainer: $0
  • Concession: $330
  • Subsidised: $330
  • Full fee: $3,705
Toowoomba
04 Oct 2022
up to 9 months
Full time 2.5 days per week
Mixed mode
  • JobTrainer: $0
  • Concession: $330
  • Subsidised: $330
  • Full fee: $3,705
Roma
23 Jan 2023
up to 9 months
Part time 2 days per week
Mixed mode
  • Concession: $330
  • Subsidised: $330
  • Full fee: $3,705
START DATES DURATION WORKLOAD WHAT YOU'LL PAY
10 Oct 2022
up to 8 months
Online Virtual Classroom: Full-time 3 days per week
Monday,Tuesday,Thursday
  • JobTrainer: $0
  • Concession: $745
  • Subsidised: $745
  • Full fee: $2,990
17 Oct 2022
12 weeks per intake. Average course up to 24 months.
up to 2 units per intake
  • Concession: $660
  • Subsidised: $660
  • Full fee: $3,705
28 Nov 2022
12 weeks per intake. Average course duration up to 24 months.
up to 2 units per intake
  • Concession: $660
  • Subsidised: $660
  • Full fee: $3,705
16 Jan 2023
up to 8 months
Online Virtual Classroom: Full-time 3 days per week
Monday,Tuesday,Thursday
  • Concession: $745
  • Subsidised: $745
  • Full fee: $2,990
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Mooloolaba
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Roma
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Bundaberg
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
Gympie
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
Hervey Bay
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
Maryborough
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Roma
04 Oct 2022
up to 9 months
Part time 2 days per week
Mixed mode
  • JobTrainer: $0
  • Concession: $330
  • Subsidised: $330
  • Full fee: $3,705
Toowoomba
04 Oct 2022
up to 9 months
Full time 2.5 days per week
Mixed mode
  • JobTrainer: $0
  • Concession: $330
  • Subsidised: $330
  • Full fee: $3,705
Roma
23 Jan 2023
up to 9 months
Part time 2 days per week
Mixed mode
  • Concession: $330
  • Subsidised: $330
  • Full fee: $3,705
START DATES DURATION WORKLOAD WHAT YOU'LL PAY
10 Oct 2022
up to 8 months
Online Virtual Classroom: Full-time 3 days per week
Monday,Tuesday,Thursday
  • JobTrainer: $0
  • Concession: $745
  • Subsidised: $745
  • Full fee: $2,990
17 Oct 2022
12 weeks per intake. Average course up to 24 months.
up to 2 units per intake
  • Concession: $660
  • Subsidised: $660
  • Full fee: $3,705
28 Nov 2022
12 weeks per intake. Average course duration up to 24 months.
up to 2 units per intake
  • Concession: $660
  • Subsidised: $660
  • Full fee: $3,705
16 Jan 2023
up to 8 months
Online Virtual Classroom: Full-time 3 days per week
Monday,Tuesday,Thursday
  • Concession: $745
  • Subsidised: $745
  • Full fee: $2,990
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Mooloolaba
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Roma
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Bundaberg
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
Gympie
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
Hervey Bay
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
Maryborough
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
Payment Options

How can I pay for this course?

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help. 

Payment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

Learn more
Upfront payment

This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.

Learn more
Important Information

Read this before applying

Entry requirements

There are no formal entry requirements for this course.

Selection criteria

Domestic students
While there are no entry requirements for this course, TAFE Queensland requires you to have a good knowledge of computer basics and a sound achievement in Year 10 Maths, and English is desirable. 

All age applicants are welcome.


International students
The following selection criteria requirements apply only to International students:

  • You must be at least 18 years of age to enter into this course;
  • English Language Proficiency: Academic IELTS 5.5 (no individual band less than 5.0) or ISLPR 2+ on all skills or other - For a list of all English Language test accepted by TAFE Queensland International; and
  • Academic Requirements: Completion of Year 10 (or equivalent). Non school-leavers must have relevant work experience or qualification that indicates likely success of course completion. For more information on the international education achievement levels equivalent to Year 10 and 12.
  • International students who are under 18 years of age and are applying for a student visa are required by the Australian Government Department of Home Affairs to have adequate welfare arrangements in place. TAFE Queensland has entered an agreement with Union Institute of Language (UIL) to facilitate the provision of the welfare services (fees apply).
Resources required

Students are required to access and use technology to complete the learning and assessment activities and resources within this program. This can be through their own device and internet connection, or through TAFE campus locations closest to your home location.

To get the best education experience, your computer/device will need to meet the following minimum requirements:

  • device running Windows 10 or later (or MacOS 11 or later)
  • access to a webcam and headset with microphone
  • access to an up-to-date version of Google Chrome
  • access to a reliable high-speed broadband internet connection
  • Office 365 for students is now available. Learn more > 
Need to know

When studying online it is strongly recommended students follow the order of study and enrol in no more than two units per intake or the units required to complete one cluster/stage, unless otherwise advised. 

Assessment Methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Pathways

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about University Pathways

  • James Cook University
  • Southern Cross University
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • Federation University
  • University of Southern Queensland

How to Apply

Direct application

If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online. 

Course Disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

Recognition of Prior Learning (RPL) and credit transfers

Fast track your way to a formal qualification by earning credit for the things you already know. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

Learn more