Personalise my view
Personalise my view

😊 Personalise my view

We use cookies and third-party to provide a better online experience, including to serve targeted ads. By using our website, you accept our use of cookies and privacy agreement.  Learn more

CHC32015

Certificate III in Community Services

Kick start your career in the social sector with this entry level qualification that will get you working with your community faster.

Apply Now
NEXT INTAKE On campus: South Bank Start date: 04 Oct 2022 Duration: 6 months
STUDY LOCATIONS Greater Brisbane Gold Coast Sunshine Coast Darling Downs and South West Wide Bay Burnett Far North Queensland North Queensland
WAYS TO STUDY On campus Online Apprenticeships and traineeships
WHAT YOU'LL PAY
JobTrainer
$0
Concession
$340 - $565
Subsidised
$340 - $660
Full Fee
$3,795
Eligibility Calculator

Course overview

Get out amongst the community sooner with this entry level qualification. This course is perfect for people who want to work in community services, or those looking for the foundation skills necessary to complete further studies in the field.

According to the Australian Government's Job Outlook service, the number of people working in community and welfare support is expected to grow strongly in the coming years. This large occupation has strong job prospects with around 30,000 job openings anticipated over the next five years. 

This qualification will give you core skills in managing personal stressors in the workplace, working with diverse people, and the communication skills required for operating in community services organisations. Our team of highly qualified, industry experienced teachers will equip you with the tools you need to succeed in the field, while connecting you with potential future employers.

Successful completion of this course will give you the practical skills and confidence you need to seek employment as a community services, migrant support, or neighbourhood centre worker. It will also give you a solid foundation for further studies at a diploma level or higher.

What can I do?

  • Varied Community Support Worker Roles
  • Individual Community Support Worker
  • Neighbourhood Centre Worker
  • Community Services Worker

Course outcome:

CHC32015 Certificate III in Community Services

JobTrainer funded course

This course is eligible for JobTrainer funding, meaning it could be free for eligible school-leavers, young people and job seekers looking to develop new skills. Training is proudly delivered by TAFE Queensland and jointly funded by the Australian Government and Queensland Government. Learn more >

Recognition of experience

Your years of industry experience count for something. With our Recognition of Prior Learning (RPL), we can help you fill in your gaps in knowledge to gain or upgrade your qualifications faster.

What you will study

The successful achievement of this qualification requires you to complete 5 core and 7 elective units from the list below. 

Online study only
You will also be required to undertake 80 hours of vocational placement in an approved setting. 

  • UNIT CODE
  • UNIT NAME

  • UNIT CODE
  • CHCCCS016
    Respond to client needs
    UNIT CODE :
    CHCCCS016
    Unit description :

    This unit describes the skills and knowledge required to respond holistically to client needs. Clients may have a range of issues outside and in addition to the area of immediate focus or expertise of the worker and their organisation.

  • UNIT NAME
  • Respond to client needs

  • UNIT CODE
  • CHCCOM005
    Communicate and work in health or community services
    UNIT CODE :
    CHCCOM005
    Unit description :

    This unit describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers.

  • UNIT NAME
  • Communicate and work in health or community services

  • UNIT CODE
  • CHCDIV001
    Work with diverse people
    UNIT CODE :
    CHCDIV001
    Unit description :

    This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

  • UNIT NAME
  • Work with diverse people

  • UNIT CODE
  • HLTWHS002
    Follow safe work practices for direct client care
    UNIT CODE :
    HLTWHS002
    Unit description :

    This unit describes the skills and knowledge required for a worker to participate in safe work practices to ensure their own health and safety, and that of others in work environments that involve caring directly for clients. It has a focus on maintaining safety of the worker, the people being supported and other community members.

  • UNIT NAME
  • Follow safe work practices for direct client care

  • UNIT CODE
  • HLTWHS006
    Manage personal stressors in the work environment
    UNIT CODE :
    HLTWHS006
    Unit description :

    This unit describes the skills and knowledge required to maintain health and wellbeing by preventing and managing personal stress.

  • UNIT NAME
  • Manage personal stressors in the work environment

CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
South Bank
04 Oct 2022
6 months
Full time up to 3 days per week
Mixed mode
  • JobTrainer: $0
  • Concession: $565
  • Subsidised: $660
  • Full fee: $3,795
Springfield
04 Oct 2022
6 months
Full time 2 days per week
Mixed mode
  • JobTrainer: $0
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
Alexandra Hills
23 Jan 2023
6 months
Full time up to 3 days per week
Mixed mode
  • Concession: $565
  • Subsidised: $660
  • Full fee: $3,795
Loganlea
23 Jan 2023
6 months
Full time up to 3 days per week
Mixed mode
  • Concession: $565
  • Subsidised: $660
  • Full fee: $3,795
Redcliffe
23 Jan 2023
6 months
Full time up to 3 days per week
Mixed mode
  • Concession: $565
  • Subsidised: $660
  • Full fee: $3,795
South Bank
23 Jan 2023
6 months
Full time up to 3 days per week
Mixed mode
  • Concession: $565
  • Subsidised: $660
  • Full fee: $3,795
Caboolture
23 Jan 2023
6 months
Full time up to 3 days per week
Mixed mode
  • Concession: $565
  • Subsidised: $660
  • Full fee: $3,795
Springfield
23 Jan 2023
6 months
Full time 2 days per week
Mixed mode
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
Springfield
10 Jul 2023
6 months
Full time 2 days per week
Mixed mode
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Southport
04 Oct 2022
1 year
Full time which includes a tutorial session, skills workshops and practical assessment days
Mixed mode
  • JobTrainer: $0
  • Concession: $565
  • Subsidised: $660
  • Full fee: $3,795
Southport
23 Jan 2023
9 months
Full time which includes a tutorial session, skills workshops and practical assessment days
Mixed mode
  • Concession: $565
  • Subsidised: $660
  • Full fee: $3,795
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Mooloolaba
23 Jan 2023
9 months plus 80 hours of Vocational Placement
Part time
Mixed mode
  • JobTrainer: $0
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
Mooloolaba
23 Jan 2023
6 months
Full Time - 2 days per week On Campus
Monday, Thursday
Classroom
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Toowoomba
04 Oct 2022
6 months
Full time 2 days per week
Mixed mode
  • JobTrainer: $0
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
Toowoomba
23 Jan 2023
6 months
Full time 2 days per week
Mixed mode
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
Toowoomba
10 Jul 2023
6 months
Full time 2 days per week
Mixed mode
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Maryborough
23 Jan 2023
6 months
Full Time - 2 days per week On Campus
Classroom
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
Nurunderi
23 Jan 2023
6 months
Full time 2 days per week
Mixed mode
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
Nurunderi
17 Apr 2023
6 months
Full time 2 days per week
Mixed mode
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
Nurunderi
10 Jul 2023
6 months
Full time 2 days per week
Mixed mode
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
Nurunderi
03 Oct 2023
6 months
Full time 2 days per week
Mixed mode
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Cairns
04 Oct 2022
9 months
Part time 2hr weekly Online webinar plus approximately 15hrs self study per week
Online
  • JobTrainer: $0
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
Cairns
04 Oct 2022
9 months
Part time
Monday, Wednesday
Classroom
  • JobTrainer: $0
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
Cairns
23 Jan 2023
9 months
Part time
Online
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
Cairns
23 Jan 2023
9 months
Part time
Monday, Wednesday
Classroom
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Townsville (Pimlico)
04 Oct 2022
9 months
Part time
Monday, Tuesday
Classroom
  • JobTrainer: $0
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
Townsville (Pimlico)
04 Oct 2022
9 months
Part time
Online
  • JobTrainer: $0
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
Townsville (Pimlico)
23 Jan 2023
9 months
Part time
Monday, Tuesday
Classroom
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
Townsville (Pimlico)
23 Jan 2023
9 months
Part time
Online
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
START DATES DURATION WORKLOAD WHAT YOU'LL PAY
04 Oct 2022
9 months
Part time 2hr weekly Online webinar plus approximately 15hrs self study per week
  • JobTrainer: $0
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
04 Oct 2022
9 months
Part time 2hr weekly webinar plus approx. 15hrs self study per week
Tuesday
  • JobTrainer: $0
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
23 Jan 2023
9 months
Part time
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
23 Jan 2023
9 months
Part time 2hr weekly webinar plus approx. 15hrs self study per week
Tuesday
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Springfield
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Mooloolaba
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Toowoomba
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Cairns
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Townsville (Pimlico)
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
South Bank
04 Oct 2022
6 months
Full time up to 3 days per week
Mixed mode
  • JobTrainer: $0
  • Concession: $565
  • Subsidised: $660
  • Full fee: $3,795
Springfield
04 Oct 2022
6 months
Full time 2 days per week
Mixed mode
  • JobTrainer: $0
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
Alexandra Hills
23 Jan 2023
6 months
Full time up to 3 days per week
Mixed mode
  • Concession: $565
  • Subsidised: $660
  • Full fee: $3,795
Loganlea
23 Jan 2023
6 months
Full time up to 3 days per week
Mixed mode
  • Concession: $565
  • Subsidised: $660
  • Full fee: $3,795
Redcliffe
23 Jan 2023
6 months
Full time up to 3 days per week
Mixed mode
  • Concession: $565
  • Subsidised: $660
  • Full fee: $3,795
South Bank
23 Jan 2023
6 months
Full time up to 3 days per week
Mixed mode
  • Concession: $565
  • Subsidised: $660
  • Full fee: $3,795
Caboolture
23 Jan 2023
6 months
Full time up to 3 days per week
Mixed mode
  • Concession: $565
  • Subsidised: $660
  • Full fee: $3,795
Springfield
23 Jan 2023
6 months
Full time 2 days per week
Mixed mode
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
Springfield
10 Jul 2023
6 months
Full time 2 days per week
Mixed mode
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Southport
04 Oct 2022
1 year
Full time which includes a tutorial session, skills workshops and practical assessment days
Mixed mode
  • JobTrainer: $0
  • Concession: $565
  • Subsidised: $660
  • Full fee: $3,795
Southport
23 Jan 2023
9 months
Full time which includes a tutorial session, skills workshops and practical assessment days
Mixed mode
  • Concession: $565
  • Subsidised: $660
  • Full fee: $3,795
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Mooloolaba
23 Jan 2023
9 months plus 80 hours of Vocational Placement
Part time
Mixed mode
  • JobTrainer: $0
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
Mooloolaba
23 Jan 2023
6 months
Full Time - 2 days per week On Campus
Monday, Thursday
Classroom
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Toowoomba
04 Oct 2022
6 months
Full time 2 days per week
Mixed mode
  • JobTrainer: $0
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
Toowoomba
23 Jan 2023
6 months
Full time 2 days per week
Mixed mode
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
Toowoomba
10 Jul 2023
6 months
Full time 2 days per week
Mixed mode
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Maryborough
23 Jan 2023
6 months
Full Time - 2 days per week On Campus
Classroom
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
Nurunderi
23 Jan 2023
6 months
Full time 2 days per week
Mixed mode
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
Nurunderi
17 Apr 2023
6 months
Full time 2 days per week
Mixed mode
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
Nurunderi
10 Jul 2023
6 months
Full time 2 days per week
Mixed mode
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
Nurunderi
03 Oct 2023
6 months
Full time 2 days per week
Mixed mode
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Cairns
04 Oct 2022
9 months
Part time 2hr weekly Online webinar plus approximately 15hrs self study per week
Online
  • JobTrainer: $0
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
Cairns
04 Oct 2022
9 months
Part time
Monday, Wednesday
Classroom
  • JobTrainer: $0
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
Cairns
23 Jan 2023
9 months
Part time
Online
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
Cairns
23 Jan 2023
9 months
Part time
Monday, Wednesday
Classroom
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Townsville (Pimlico)
04 Oct 2022
9 months
Part time
Monday, Tuesday
Classroom
  • JobTrainer: $0
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
Townsville (Pimlico)
04 Oct 2022
9 months
Part time
Online
  • JobTrainer: $0
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
Townsville (Pimlico)
23 Jan 2023
9 months
Part time
Monday, Tuesday
Classroom
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
Townsville (Pimlico)
23 Jan 2023
9 months
Part time
Online
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
START DATES DURATION WORKLOAD WHAT YOU'LL PAY
04 Oct 2022
9 months
Part time 2hr weekly Online webinar plus approximately 15hrs self study per week
  • JobTrainer: $0
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
04 Oct 2022
9 months
Part time 2hr weekly webinar plus approx. 15hrs self study per week
Tuesday
  • JobTrainer: $0
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
23 Jan 2023
9 months
Part time
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
23 Jan 2023
9 months
Part time 2hr weekly webinar plus approx. 15hrs self study per week
Tuesday
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Springfield
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Mooloolaba
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Toowoomba
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Cairns
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Townsville (Pimlico)
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
South Bank
04 Oct 2022
6 months
Full time up to 3 days per week
Mixed mode
  • JobTrainer: $0
  • Concession: $565
  • Subsidised: $660
  • Full fee: $3,795
Springfield
04 Oct 2022
6 months
Full time 2 days per week
Mixed mode
  • JobTrainer: $0
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
Alexandra Hills
23 Jan 2023
6 months
Full time up to 3 days per week
Mixed mode
  • Concession: $565
  • Subsidised: $660
  • Full fee: $3,795
Loganlea
23 Jan 2023
6 months
Full time up to 3 days per week
Mixed mode
  • Concession: $565
  • Subsidised: $660
  • Full fee: $3,795
Redcliffe
23 Jan 2023
6 months
Full time up to 3 days per week
Mixed mode
  • Concession: $565
  • Subsidised: $660
  • Full fee: $3,795
South Bank
23 Jan 2023
6 months
Full time up to 3 days per week
Mixed mode
  • Concession: $565
  • Subsidised: $660
  • Full fee: $3,795
Caboolture
23 Jan 2023
6 months
Full time up to 3 days per week
Mixed mode
  • Concession: $565
  • Subsidised: $660
  • Full fee: $3,795
Springfield
23 Jan 2023
6 months
Full time 2 days per week
Mixed mode
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
Springfield
10 Jul 2023
6 months
Full time 2 days per week
Mixed mode
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Southport
04 Oct 2022
1 year
Full time which includes a tutorial session, skills workshops and practical assessment days
Mixed mode
  • JobTrainer: $0
  • Concession: $565
  • Subsidised: $660
  • Full fee: $3,795
Southport
23 Jan 2023
9 months
Full time which includes a tutorial session, skills workshops and practical assessment days
Mixed mode
  • Concession: $565
  • Subsidised: $660
  • Full fee: $3,795
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Mooloolaba
23 Jan 2023
9 months plus 80 hours of Vocational Placement
Part time
Mixed mode
  • JobTrainer: $0
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
Mooloolaba
23 Jan 2023
6 months
Full Time - 2 days per week On Campus
Monday, Thursday
Classroom
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Toowoomba
04 Oct 2022
6 months
Full time 2 days per week
Mixed mode
  • JobTrainer: $0
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
Toowoomba
23 Jan 2023
6 months
Full time 2 days per week
Mixed mode
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
Toowoomba
10 Jul 2023
6 months
Full time 2 days per week
Mixed mode
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Maryborough
23 Jan 2023
6 months
Full Time - 2 days per week On Campus
Classroom
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
Nurunderi
23 Jan 2023
6 months
Full time 2 days per week
Mixed mode
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
Nurunderi
17 Apr 2023
6 months
Full time 2 days per week
Mixed mode
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
Nurunderi
10 Jul 2023
6 months
Full time 2 days per week
Mixed mode
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
Nurunderi
03 Oct 2023
6 months
Full time 2 days per week
Mixed mode
  • Concession: $340
  • Subsidised: $340
  • Full fee: $3,795
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Cairns
04 Oct 2022
9 months
Part time 2hr weekly Online webinar plus approximately 15hrs self study per week
Online
  • JobTrainer: $0
  • Concession: $340