It is a requirement of the course that prospective students have completed Year 12 of schooling and recommended that students have received a sound result in English and Maths. It is also recommended that prospective students have sound digital literacy skills due to significant computer work required in the Travel Products & Bookings cluster.
It is recommended that you have access to a reliable internet connection to access TAFE Queensland's online learning system Connect, and a computer with up-to-date software, including Microsoft Office and Adobe Acrobat Reader. This equipment and software is available for use at all TAFE Queensland locations.
A recommended reading list and/or required textbooks will be provided after enrolment, during orientation or at the start of each unit. The purchase of these resources may incur additional costs, or you may be able to borrow them from the TAFE Queensland library network.
You may also be required to purchase industry standard uniform items, including TAFE Queensland branded items. These details will be provided after enrolment or during orientation. The purchase of these uniform items may incur additional costs of approximately $100.00.
Delivery includes one zoom session per week you will need to have access to strong internet and a personal computer that has a camera and a microphone.
Need to know
This course does not cover reservations that are required for a Travel Agent or Airline job outcome. You would be required to enrol in the Certificate III in Travel to gain the skills required for these job outcomes.
On completion of the Travel Operations cluster using Travelports CrossCheck travel software you will also receive your industry certificate for CrossCheck travel.
Key student attributes:
Important personal abilities required. You should:
- be well groomed at all times
- have planning, organisation and time management skills
- be able to relate and interact with people from different cultures and backgrounds
- have high attention to detail
- Back office operations using Travelports CrossCheck Travel software
- Customer service role-plays
- Group work