x
  • SIT20316

Certificate II in Hospitality

At a glance

At a glance

Kick start your career learning the basic skills and knowledge required to begin your journey in the hospitality industry. Collaborate in group work to become employment ready or continue with further study.

JOB PROSPECTS
  • Bar Attendant
  • Cafe Attendant
  • Catering Assistant
  • Food and Beverage Attendant
  • Front Office Assistant
  • Porter
  • Room Attendant
COURSE OUTCOME

SIT20316 Certificate II in Hospitality

Get Started Today
Enquire nowApply now
Course overview

Course overview

The Certificate II in Hospitality provides the important foundation to build your hospitality career.

This course offers you an introduction to hospitality and develops your skills and knowledge preparing you for your start in the industry.

Learn the basic skills to work effectively and safely, discover how to interact with customers, increase your hospitality knowledge and skills and boost your cultural awareness.

Successful completion of this course will enable you to continue on to the Certificate III in Hospitality or enter the workforce at an entry level position.

Units

The successful achievement of this qualification requires you to complete all core and 6 elective units from the list below.

UNIT CODE UNIT NAME Unit information
SITXWHS001
Participate in safe work practices
SITXCOM002
Show social and cultural sensitivity
SITXCCS003
Interact with customers
SITHIND003
Use hospitality skills effectively
SITHIND002
Source and use information on the hospitality industry
BSBWOR203
Work effectively with others

Note: Not all electives are available at all campuses.

UNIT CODE UNIT NAME Unit information
SITXINV001
Receive and store stock
SITXFSA001
Use hygienic practices for food safety
SITXFIN001
Process financial transactions
SITHKOP001
Clean kitchen premises and equipment
SITHIND004
Work effectively in hospitality service
SITHGAM001
Provide responsible gambling services
SITHFAB007
Serve food and beverage
SITHFAB005
Prepare and serve espresso coffee
SITHFAB004
Prepare and serve non-alcoholic beverages
SITHFAB001
Clean and tidy bar areas
SITHFAB003
Operate a bar
SITHFAB002
Provide responsible service of alcohol
SITHCCC003
Prepare and present sandwiches
SITHCCC002
Prepare and present simple dishes
BSBCMM201
Communicate in the workplace

Note: Not all electives are available at all campuses.

Get Started Today
Enquire nowApply now
Ways to study

Ways to study

Get Started Today
Enquire nowApply now

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas will give you a full year of credit towards a degree with one of our partner universities.

Learn more about university pathways
  • James Cook University
  • University of Queensland
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland
Payment options

Payment options

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what's right for you, get in touch. We're here to help.

Money IconUpfront payment

This is the total cost of the course you need to pay when you enrol if you are not eligible for a subsidy or concession.

Learn more

Money IconPayment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

Learn more

Get Started Today
Enquire nowApply now
Important Information
Important Information

Important Information


Entry requirements

There are no formal entry requirements for this course.

Selection criteria

You must be enrolled in Year 10, 11 or 12 and attend a Queensland high school for the duration of the program. To nominate for participation in a TAFE at School Program, please contact your school's VET Coordinator, Careers Officer, Guidance Officer, or Head of Senior Schooling to submit an online Expression of Interest.

Resources required

It is recommended that you have access to a reliable internet connection to access TAFE Queensland's online learning system Connect, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for use at all TAFE Queensland locations.

You will be provided with a recommended reading list and/or required textbooks during orientation or at the start of each unit. The purchase of these resources may incur additional costs, or you may be able to borrow them from the TAFE Queensland library network.

You may also be required to purchase uniform items (including TAFE Queensland branded items, standard black clothing, and enclosed shoes). These details will also be provided during orientation.

Assessment Methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolments.

Get Started Today
Enquire nowApply now
How to apply

How to apply

Recognition of Prior Learning (RPL) and credit transfers


Fast track your way to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace or previous learning means less study time for you, and getting the paper to prove you're qualified a whole lot sooner. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

Learn more

test

Get started with TAFE Queensland

If you have read and understood the student rules, refund policy, understand your fees and payment options, have a Unique Student Identifier (USI) and checked you meet the entry requirements and selection criteria for this course, you're ready to get started.

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas will give you a full year of credit towards a degree with one of our partner universities.

Learn more about university pathways
  • James Cook University
  • University of Queensland
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland