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SIT30616 | 095207K

Certificate III in Hospitality

Food and Beverage

Launch your hospitality career with this course offering practical skills and hands-on experience. Prepare yourself with a well rounded knowledge of the hospitality industry or continue with further study.

Apply Now
STUDY LOCATIONS Greater Brisbane Gold Coast Sunshine Coast Darling Downs and South West Wide Bay Burnett Far North Queensland North Queensland
WAYS TO STUDY On campus Apprenticeships and traineeships International
WHAT YOU'LL PAY
JobTrainer
$0
Concession
$330 - $660
Subsidised
$330 - $660
Full Fee
$4,020
International
$5,250
Eligibility Calculator

Course overview

This qualification will provide you with the essential skills and knowledge to join the hospitality industry in an entry-level position. This course offers you the chance to discover the various exciting career pathways in hospitality — from front office receptionist in a five-star hotel, to a banquet attendant serving a function for 1,000 people, to preparing the latest on-trend cocktails.

According to the Australian Government's Job Outlook service, experienced waiters, café workers and other hospitality workers are in high demand. Strong future growth is predicted In these areas with over 200,000 job openings expected over the next five years.  

In this course you will learn how to work effectively in the hospitality industry, study the lost art of real customer service, discover how to coach others in job skills and boost your cultural awareness.

Successful completion of this course will enable you to enter the workforce as a hospitality professional. You will also be well placed to continue on to further studies in this area. 

What can I do?

  • Function Host
  • Guest Service Agent
  • Waiter
  • Senior Bar Attendant
  • Restaurant Host
  • Food and Beverage Attendant
  • Function Attendant

Course outcome:

SIT30616 Certificate III in Hospitality

Live Training restaurant

Gain practical experience in our on-campus training restaurants where you will be serving real life customers. Experience taking orders, preparing drinks, serving food and taking payment in a live environment.

JobTrainer funded course

This course is eligible for JobTrainer funding, meaning it could be free for eligible school-leavers, young people and job seekers looking to develop new skills. Training is proudly delivered by TAFE Queensland and jointly funded by the Australian Government and Queensland Government. Learn more >

What you will study

The successful achievement of this qualification requires you to complete all core and 8 elective units from the list below.

  • UNIT CODE
  • UNIT NAME

  • UNIT CODE
  • BSBWOR203
    Work effectively with others
    UNIT CODE :
    BSBWOR203
    Unit description :

    This unit describes the skills and knowledge required to work cooperatively with others and deal effectively with issues, problems and conflict.

  • UNIT NAME
  • Work effectively with others

  • UNIT CODE
  • SITHIND002
    Source and use information on the hospitality industry
    UNIT CODE :
    SITHIND002
    Unit description :
    This unit describes the performance outcomes, skills and knowledge required to source and use current and emerging information on the hospitality industry. This includes industry structure, technology, laws and ethical issues specifically relevant to the hospitality industry. Hospitality personnel integrate this essential knowledge on a daily basis to work effectively in the industry.
  • UNIT NAME
  • Source and use information on the hospitality industry

  • UNIT CODE
  • SITHIND004
    Work effectively in hospitality service
    UNIT CODE :
    SITHIND004
    Unit description :
    This unit describes the performance outcomes, skills and knowledge required to work effectively in a hospitality environment and provide service to customers during service periods.
  • UNIT NAME
  • Work effectively in hospitality service

  • UNIT CODE
  • SITXCCS006
    Provide service to customers
    UNIT CODE :
    SITXCCS006
    Unit description :
    This unit describes the performance outcomes, skills and knowledge required to communicate effectively with and provide quality service to both internal and external customers. It requires the ability to establish rapport with customers, determine and address customer needs and expectations, and respond to complaints.
  • UNIT NAME
  • Provide service to customers

  • UNIT CODE
  • SITXCOM002
    Show social and cultural sensitivity
    UNIT CODE :
    SITXCOM002
    Unit description :
    This unit describes the performance outcomes, skills and knowledge required to be socially aware when serving customers and working with colleagues. It requires the ability to communicate with people from a range of social and cultural groups with respect and sensitivity, and to address cross-cultural misunderstandings should they arise.
  • UNIT NAME
  • Show social and cultural sensitivity

  • UNIT CODE
  • SITXHRM001
    Coach others in job skills
    UNIT CODE :
    SITXHRM001
    Unit description :
    This unit describes the performance outcomes, skills and knowledge required to provide on-the-job coaching to colleagues. It requires the ability to explain and demonstrate specific skills, knowledge and procedures and monitor the progress of colleagues until they are able to operate independently of the coach. The unit applies to experienced operational personnel and to supervisors and managers who informally train other people in new workplace skills and procedures. It applies to all tourism, hospitality and event sectors.
  • UNIT NAME
  • Coach others in job skills

  • UNIT CODE
  • SITXWHS001
    Participate in safe work practices
    UNIT CODE :
    SITXWHS001
    Unit description :
    This unit describes the performance outcomes, skills and knowledge required to incorporate safe work practices into own workplace activities. It requires the ability to follow predetermined health, safety and security procedures and to participate in organisational work health and safety (WHS) management practices.
  • UNIT NAME
  • Participate in safe work practices

CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Ipswich
04 Oct 2022
6 months
Full time 3 days per week
Classroom
  • JobTrainer: $0
  • Concession: $330
  • Subsidised: $330
  • Full fee: $4,020
Bracken Ridge
23 Jan 2023
6 months
Full time 3 days per week
Classroom
  • Concession: $660
  • Subsidised: $660
  • Full fee: $4,020
Loganlea
23 Jan 2023
6 months
Full time 3 days per week
Classroom
  • Concession: $660
  • Subsidised: $660
  • Full fee: $4,020
South Bank
23 Jan 2023
6 months
Full time 4 days per week
Classroom
  • Concession: $660
  • Subsidised: $660
  • Full fee: $4,020
Ipswich
23 Jan 2023
6 months
Full time 3 days per week
Classroom
  • Concession: $330
  • Subsidised: $330
  • Full fee: $4,020
Ipswich
17 Apr 2023
6 months
Full time 3 days per week
Classroom
  • Concession: $330
  • Subsidised: $330
  • Full fee: $4,020
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Robina
23 Jan 2023
6 months
Full time 3 days per week
Mixed mode
  • Concession: $660
  • Subsidised: $660
  • Full fee: $4,020
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Mooloolaba
09 Nov 2022
6 months
Full time 3 days per week
Classroom
  • JobTrainer: $0
  • Concession: $330
  • Subsidised: $330
  • Full fee: $4,020
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Toowoomba
04 Oct 2022
6 months
Full time 3 days per week
Classroom
  • JobTrainer: $0
  • Concession: $330
  • Subsidised: $330
  • Full fee: $4,020
Toowoomba
23 Jan 2023
6 months
Full time 3 days per week
Classroom
  • Concession: $330
  • Subsidised: $330
  • Full fee: $4,020
Toowoomba
27 Feb 2023
6 months
Full time 3 days per week
Classroom
  • Concession: $330
  • Subsidised: $330
  • Full fee: $4,020
Toowoomba
17 Apr 2023
6 months
Full time 3 days per week
Classroom
  • Concession: $330
  • Subsidised: $330
  • Full fee: $4,020
Toowoomba
15 May 2023
6 months
Full time 3 days per week
Classroom
  • Concession: $330
  • Subsidised: $330
  • Full fee: $4,020
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Bundaberg
07 Nov 2022
6 months
2 days full time class room delivery plus work experience
Classroom
  • JobTrainer: $0
  • Concession: $330
  • Subsidised: $330
  • Full fee: $4,020
Hervey Bay
23 Jan 2023
6 months
2 days full time classroom delivery plus work experience
Classroom
  • Concession: $330
  • Subsidised: $330
  • Full fee: $4,020
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Cairns
23 Jan 2023
up to 6 months
up to 5 days per week
Mixed mode
  • Concession: $330
  • Subsidised: $330
  • Full fee: $4,020
Cairns
10 Jul 2023
up to 6 months
up to 5 days per week
Mixed mode
  • Concession: $330
  • Subsidised: $330
  • Full fee: $4,020
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Whitsundays (Cannonvale)
23 Jan 2023
up to 6 months
up to 4 days per week
Mixed mode
  • Concession: $330
  • Subsidised: $330
  • Full fee: $4,020
Townsville (Pimlico)
23 Jan 2023
up to 6 months
up to 3 days per week
Monday, Tuesday, Thursday
Mixed mode
  • Concession: $330
  • Subsidised: $330
  • Full fee: $4,020
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
South Bank
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
Ipswich
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Robina
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Mooloolaba
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Roma
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
Toowoomba
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Bundaberg
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
Hervey Bay
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
Kingaroy
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Cairns
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Whitsundays (Cannonvale)
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
Townsville (Pimlico)
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
South Bank
23 Jan 2023
6 months
Full time 4 days per week
Mixed mode
  • International: $5,250
South Bank
10 Jul 2023
6 months
Full time 4 days per week
Mixed mode
  • International: $5,250
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Mooloolaba
23 Jan 2023
6 months
Full time 3 days per week
Classroom
  • International: $5,250
Mooloolaba
10 Jul 2023
6 months
Full time 3 days per week
Classroom
  • International: $5,250
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Toowoomba
23 Jan 2023
6 months
Full time 3 days per week
Classroom
  • International: $5,250
Toowoomba
10 Jul 2023
6 months
Full time 3 days per week
Classroom
  • International: $5,250
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Bundaberg
23 Jan 2023
6 months
Full time
Classroom
  • International: $5,250
Bundaberg
10 Jul 2023
6 months
Full time
Classroom
  • International: $5,250
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Ipswich
04 Oct 2022
6 months
Full time 3 days per week
Classroom
  • JobTrainer: $0
  • Concession: $330
  • Subsidised: $330
  • Full fee: $4,020
Bracken Ridge
23 Jan 2023
6 months
Full time 3 days per week
Classroom
  • Concession: $660
  • Subsidised: $660
  • Full fee: $4,020
Loganlea
23 Jan 2023
6 months
Full time 3 days per week
Classroom
  • Concession: $660
  • Subsidised: $660
  • Full fee: $4,020
South Bank
23 Jan 2023
6 months
Full time 4 days per week
Classroom
  • Concession: $660
  • Subsidised: $660
  • Full fee: $4,020
Ipswich
23 Jan 2023
6 months
Full time 3 days per week
Classroom
  • Concession: $330
  • Subsidised: $330
  • Full fee: $4,020
Ipswich
17 Apr 2023
6 months
Full time 3 days per week
Classroom
  • Concession: $330
  • Subsidised: $330
  • Full fee: $4,020
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Robina
23 Jan 2023
6 months
Full time 3 days per week
Mixed mode
  • Concession: $660
  • Subsidised: $660
  • Full fee: $4,020
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Mooloolaba
09 Nov 2022
6 months
Full time 3 days per week
Classroom
  • JobTrainer: $0
  • Concession: $330
  • Subsidised: $330
  • Full fee: $4,020
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Toowoomba
04 Oct 2022
6 months
Full time 3 days per week
Classroom
  • JobTrainer: $0
  • Concession: $330
  • Subsidised: $330
  • Full fee: $4,020
Toowoomba
23 Jan 2023
6 months
Full time 3 days per week
Classroom
  • Concession: $330
  • Subsidised: $330
  • Full fee: $4,020
Toowoomba
27 Feb 2023
6 months
Full time 3 days per week
Classroom
  • Concession: $330
  • Subsidised: $330
  • Full fee: $4,020
Toowoomba
17 Apr 2023
6 months
Full time 3 days per week
Classroom
  • Concession: $330
  • Subsidised: $330
  • Full fee: $4,020
Toowoomba
15 May 2023
6 months
Full time 3 days per week
Classroom
  • Concession: $330
  • Subsidised: $330
  • Full fee: $4,020
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Bundaberg
07 Nov 2022
6 months
2 days full time class room delivery plus work experience
Classroom
  • JobTrainer: $0
  • Concession: $330
  • Subsidised: $330
  • Full fee: $4,020
Hervey Bay
23 Jan 2023
6 months
2 days full time classroom delivery plus work experience
Classroom
  • Concession: $330
  • Subsidised: $330
  • Full fee: $4,020
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Cairns
23 Jan 2023
up to 6 months
up to 5 days per week
Mixed mode
  • Concession: $330
  • Subsidised: $330
  • Full fee: $4,020
Cairns
10 Jul 2023
up to 6 months
up to 5 days per week
Mixed mode
  • Concession: $330
  • Subsidised: $330
  • Full fee: $4,020
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Whitsundays (Cannonvale)
23 Jan 2023
up to 6 months
up to 4 days per week
Mixed mode
  • Concession: $330
  • Subsidised: $330
  • Full fee: $4,020
Townsville (Pimlico)
23 Jan 2023
up to 6 months
up to 3 days per week
Monday, Tuesday, Thursday
Mixed mode
  • Concession: $330
  • Subsidised: $330
  • Full fee: $4,020
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
South Bank
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
Ipswich
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Robina
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Mooloolaba
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Roma
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
Toowoomba
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Bundaberg
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
Hervey Bay
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
Kingaroy
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Cairns
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Whitsundays (Cannonvale)
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
Townsville (Pimlico)
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
South Bank
23 Jan 2023
6 months
Full time 4 days per week
Mixed mode
  • International: $5,250
South Bank
10 Jul 2023
6 months
Full time 4 days per week
Mixed mode
  • International: $5,250
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Mooloolaba
23 Jan 2023
6 months
Full time 3 days per week
Classroom
  • International: $5,250
Mooloolaba
10 Jul 2023
6 months
Full time 3 days per week
Classroom
  • International: $5,250
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Toowoomba
23 Jan 2023
6 months
Full time 3 days per week
Classroom
  • International: $5,250
Toowoomba
10 Jul 2023
6 months
Full time 3 days per week
Classroom
  • International: $5,250
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Bundaberg
23 Jan 2023
6 months
Full time
Classroom
  • International: $5,250
Bundaberg
10 Jul 2023
6 months
Full time
Classroom
  • International: $5,250
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Ipswich
04 Oct 2022
6 months
Full time 3 days per week
Classroom
  • JobTrainer: $0
  • Concession: $330
  • Subsidised: $330
  • Full fee: $4,020
Bracken Ridge
23 Jan 2023
6 months
Full time 3 days per week
Classroom
  • Concession: $660
  • Subsidised: $660
  • Full fee: $4,020
Loganlea
23 Jan 2023
6 months
Full time 3 days per week
Classroom
  • Concession: $660
  • Subsidised: $660
  • Full fee: $4,020
South Bank
23 Jan 2023
6 months
Full time 4 days per week
Classroom
  • Concession: $660
  • Subsidised: $660
  • Full fee: $4,020
Ipswich
23 Jan 2023
6 months
Full time 3 days per week
Classroom
  • Concession: $330
  • Subsidised: $330
  • Full fee: $4,020
Ipswich
17 Apr 2023
6 months
Full time 3 days per week
Classroom
  • Concession: $330
  • Subsidised: $330
  • Full fee: $4,020
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Robina
23 Jan 2023
6 months
Full time 3 days per week
Mixed mode
  • Concession: $660
  • Subsidised: $660
  • Full fee: $4,020
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Mooloolaba
09 Nov 2022
6 months
Full time 3 days per week
Classroom
  • JobTrainer: $0
  • Concession: $330
  • Subsidised: $330
  • Full fee: $4,020
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Toowoomba
04 Oct 2022
6 months
Full time 3 days per week
Classroom
  • JobTrainer: $0
  • Concession: $330
  • Subsidised: $330
  • Full fee: $4,020
Toowoomba
23 Jan 2023
6 months
Full time 3 days per week
Classroom
  • Concession: $330
  • Subsidised: $330
  • Full fee: $4,020
Toowoomba
27 Feb 2023
6 months
Full time 3 days per week
Classroom