At a glance
Set yourself apart with this mid-level course in business. You'll gain specialised skills that will allow you to work in many business roles such as project officer, sales agent or executive personal assistant.
JOB PROSPECTS
- Sales Agent
- Sales Account Assistant
- Project Officer
- Office Administrator
- Executive Personal Assistant
- Administrator
COURSE OUTCOME
BSB40120 Certificate IV in Business
Course overview
Upgrade your career in business with this mid-level certificate in business. This qualification gives you the ability to apply a broad range of specialised skills in roles including executive personal assistant, project officer or sales agent.
According to the Australian Government's Job Outlook service, demand for office management roles is expected to experience stable growth over the next five years. This is a very large occupation with job opportunities available across a number of industries including construction, professional services, and education and training.
This certificate will give you specialised skills, as well as a broad range of knowledge and technical skills needed to succeed in many roles. With various streams of specialisation, you may gain skills in presentations, database design, business resource organisation, and team and individual development.
Successful completion of this course will enable you to apply for skilled work within professional office environments in both the public and private sector. You will be able to build a career and be well placed for further study.
With TAFE Queensland you study in environments equipped with the latest industry-standard technology. You will be job ready and desirable to future employers as you will have relevant and up to date experience with computing platforms and programs.
At TAFE Queensland we maintain strong and relevant industry connections. Our teachers have their finger on the pulse and are equipped to guide you through your education. They'll give you the ability to meet and exceed expectations set within the business world.
Units
The successful achievement of this qualification requires you to complete all core and 6 elective units from the list below.
| UNIT CODE | UNIT NAME | |
|---|---|---|
| BSBCRT411 |
Apply critical thinking to work practices | |
| BSBTEC404 |
Use digital technologies to collaborate in a work environment | |
| BSBTWK401 |
Build and maintain business relationships | |
| BSBWHS411 |
Implement and monitor WHS policies, procedures and programs | |
| BSBWRT411 |
Write complex documents | |
| BSBXCM401 |
Apply communication strategies in the workplace | |
| UNIT CODE | UNIT NAME | |
|---|---|---|
| Greater Brisbane | ||
| BSBCMM411 |
Make presentations | |
| BSBCRT412 |
Articulate, present and debate ideas | |
| BSBMKG433 |
Undertake marketing activities | |
| BSBPEF402 |
Develop personal work priorities | |
| BSBPEF502 |
Develop and use emotional intelligence | |
| BSBMKG435 |
Analyse consumer behaviour | |
| Gold Coast | ||
| BSBCMM411 |
Make presentations | |
| BSBCMM412 |
Lead difficult conversations | |
| BSBHRM413 |
Support the learning and development of teams and individuals | |
| BSBLDR411 |
Demonstrate leadership in the workplace | |
| BSBPEF402 |
Develop personal work priorities | |
| BSBPEF502 |
Develop and use emotional intelligence | |
| Wide Bay Burnett | ||
| BSBCMM411 |
Make presentations | |
| BSBHRM413 |
Support the learning and development of teams and individuals | |
| BSBHRM415 |
Coordinate recruitment and onboarding | |
| BSBLDR411 |
Demonstrate leadership in the workplace | |
| BSBOPS405 |
Organise business meetings | |
| BSBPEF402 |
Develop personal work priorities | |
| BSBPEF502 |
Develop and use emotional intelligence | |
| BSBPMG430 |
Undertake project work | |
| BSBSUS411 |
Implement and monitor environmentally sustainable work practices | |
| BSBTEC401 |
Design and produce complex text documents | |
| BSBTEC402 |
Design and produce complex spreadsheets | |
| BSBXTW401 |
Lead and facilitate a team | |
| Online | ||
| BSBCMM412 |
Lead difficult conversations | |
| BSBHRM413 |
Support the learning and development of teams and individuals | |
| BSBLDR411 |
Demonstrate leadership in the workplace | |
| BSBOPS405 |
Organise business meetings | |
| BSBPEF402 |
Develop personal work priorities | |
| BSBPEF502 |
Develop and use emotional intelligence | |
| BSBPMG430 |
Undertake project work | |
| BSBTEC401 |
Design and produce complex text documents | |
| BSBTEC402 |
Design and produce complex spreadsheets | |
| BSBXTW401 |
Lead and facilitate a team | |
Note: For some courses, not all electives are available at all campuses.
Ways to study
Enjoy the freedom and flexibility of choosing when and where you study. Direct your own learning with all your study materials online, allowing you to manage your own workload and fit your studies around your lifestyle. Access your learning space 24 hours a day, seven days a week and be supported by high-quality educators who are devoted to your outcomes. Learn more
What you need to know about studying online
Intake
For most online courses study is structured into fixed intakes that have set durations of 12 weeks from the study commencement date. You will be able to access your learning materials from the first day of the study period. You must be enrolled to be able to access your learning materials. To ensure you can manage your study load, we recommend limiting your workload to no more than 2 units of competency per intake or the units required to complete a cluster/stage.
Choosing to study a TAFE at School course is a great way to get a vocational qualification while you’re still in high school. You also gain valuable credits towards your QCE, an apprenticeship, a diploma or university.
TAFE at School gives you a taste of what higher education is all about, makes you work-ready, and helps you build practical skills in an adult-learning environment. Successful completion of a TAFE at School qualification gives you direct entry into any of our diploma courses. Learn more
What you need to know about TAFE at School
Eligibility
You must be a Year 10, 11 or 12 student enrolled at a participating high school. In addition, the duration of your TAFE at School course cannot be longer than your remaining high school studies. Speak to your high school guidance counsellor or careers advisor for more information.
Course placements are subject to availability.
Outcome
BSB40120 Certificate IV in Business
QCE points: 8
Information is current at time of publishing, to confirm the QCE points for your course please speak to your high school guidance counsellor or careers advisor, or visit the Queensland Curriculum & Assessment Authority (QCAA) website.
University pathways
If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.
Learn more about university pathways
Payment options
No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what's right for you, get in touch. We're here to help.
Upfront payment
This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.
Payment plan
If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.
Important Information
Entry requirements
There are no formal entry requirements for this course.
Selection criteria
You will be required to complete the bksb to identify any Learning Support needs.
It is recommended that you have an understanding of basic business and technology concepts, which may have been acquired through previous training, qualifications and/or work experience in a business-related field.
You will be required to access and use technology to complete the learning assessment activities and resources within this course.
Assessment Methods
Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.
Disclaimer
All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.
How to apply
Recognition of Prior Learning (RPL) and credit transfers
Fast track your way to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace or previous learning means less study time for you, and getting the paper to prove you're qualified a whole lot sooner. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.
Get started with TAFE Queensland
If you have read and understood the student rules, refund policy, understand your fees and payment options, have a Unique Student Identifier (USI) and checked you meet the entry requirements and selection criteria for this course, you're ready to get started.
University pathways
If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.
Learn more about university pathways 