Unit code: BSBWHS401

Unit description:

This unit describes the skills and knowledge required to implement and monitor an organisation's work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements.

Unit code: BSBADM405

Unit description:

This unit describes the skills and knowledge required to organise meetings including making arrangements, liaising with participants, and developing and distributing meeting related documentation.

Unit code: BSBADM407

Unit description:

This unit describes skills and knowledge required to perform the activities associated with the administrative aspects of a project, such as measurement, monitoring, reporting, and winding up the project on completion.

Unit code: BSBADM409

Unit description:

This unit describes the skills and knowledge required to determine and analyse existing and required resources, their effective application and the accountability for their use.

Unit code: BSBCMM401

Unit description:

This unit covers the skills and knowledge required to prepare, deliver and review a presentation to a target audience.

Unit code: BSBCUS401

Unit description:

This unit describes the skills and knowledge required to advise, carry out and evaluate customer service strategies.

Unit code: BSBCUS402

Unit description:

This unit describes the skills and knowledge required to manage an ongoing relationship with a customer over a period of time. This includes helping customers articulate their needs and managing networks to ensure customer needs are addressed.

Unit code: BSBFIA301

Unit description:

This unit describes the skills and knowledge required to maintain daily financial records such as reconciling debtors' and creditors' systems, preparing and maintaining a general ledger and trial balance and includes activities associated with monitoring cash control for accounting purposes.

Unit code: BSBFIA401

Unit description:

This unit describes skills and knowledge required to record general journal adjustment entries and to prepare end of period financial reports.

Unit code: BSBINM401

Unit description:

This unit describes the skills and knowledge required to implement and review the workplace information system. It involves the identification, acquisition, initial analysis and use of appropriate information which plays a significant part in the organisation's effectiveness.

Unit code: BSBINN301

Unit description:

This unit describes the skills and knowledge required to be an effective and proactive member of an innovative team.

Unit code: BSBITA401

Unit description:

This unit describes the skills and knowledge required to design and develop a database (including queries, forms and reports) to meet a defined need using existing data.

Unit code: BSBITS401

Unit description:

This unit describes the skills and knowledge required to maintain the effectiveness of business technology in the workplace. It includes maintaining existing technology and planning for future technology requirements.

Unit code: BSBITU303

Unit description:

This unit describes the skills and knowledge required to design and develop text-based documents using advanced features of word processing software.

Unit code: BSBITU401

Unit description:

This unit describes the skills and knowledge required to design and develop business documents using complex technical features of word processing software.

Unit code: BSBITU402

Unit description:

This unit describes the skills and knowledge required to use spreadsheet software to complete business tasks and produce complex documents.

Unit code: BSBLDR402

Unit description:

This unit defines skills, knowledge and outcomes required to use leadership to promote team cohesion. It includes motivating, mentoring, coaching and developing the team and forming the bridge between the management of the organisation and team members.

Unit code: BSBLDR403

Unit description:

This unit defines skills, knowledge and outcomes required to plan and supervise the performance of the team and develop team cohesion.

Unit code: BSBLED401

Unit description:

This unit describes the skills and knowledge required to determine individual and team development needs and to facilitate the development of the workgroup.

Unit code: BSBMGT401

Unit description:

This unit describes the skills and knowledge required to lead teams and individuals by modelling high standards of conduct to reflect the organisation's standards and values.

Unit code: BSBMGT402

Unit description:

This unit describes the skills and knowledge required to implement the operational plan by monitoring and adjusting operational performance, planning and acquiring resources and providing reports on performance as required.

Unit code: BSBMGT403

Unit description:

This unit describes the skills and knowledge required to implement the organisation's continuous improvement systems and processes. It covers using systems and strategies to actively encourage the team to participate in the process, monitoring and reviewing performance, and identifying opportunities for further improvements.

Unit code: BSBMKG413

Unit description:

This unit describes the skills and knowledge required to coordinate and review the promotion of an organisation's products and services.

Unit code: BSBMKG414

Unit description:

This unit describes the skills and knowledge required to plan, implement and manage basic marketing and promotional activities. It is a foundation unit covering general and basic marketing and promotional activities that do not require detailed or complex planning or implementation.

Unit code: BSBPMG522

Unit description:

This unit describes the skills and knowledge required to undertake a straightforward project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects.

Unit code: BSBREL401

Unit description:

This unit describes the skills and knowledge required to develop and maintain effective work relationships and networks through relationship building and negotiation skills required by workers within an organisation as well as freelance or contract workers.

Unit code: BSBRSK401

Unit description:

This unit describes the skills and knowledge required to identify risks and to apply established risk management processes to a defined area of operations that are within the responsibilities and obligations of the role.

Unit code: BSBSMB401

Unit description:

This unit describes the skills and knowledge required to assess and prioritise risks and identify and comply with all regulations affecting the business.

Unit code: BSBSUS301

Unit description:

This unit describes the skills and knowledge required to effectively analyse the workplace in relation to environmentally sustainable work practices and to implement improvements and monitor their effectiveness.

Unit code: BSBSUS401

Unit code: BSBWOR401A

Unit description:

This unit describes the performance outcomes, skills and knowledge required to collect, analyse and communicate information and to use that information to develop and maintain effective working relationships and networks, with particular regard to communication and representation.

Unit code: BSBWOR402A

Unit description:

This unit describes the performance outcomes, skills and knowledge required to promote teamwork. It involves developing team plans to meet expected outcomes, leading the work team, and proactively working with the management of the organisation.

Unit code: BSBWOR404

Unit description:

This unit describes the skills and knowledge required to monitor and obtain feedback on own work performance and access learning opportunities for professional development.

Unit code: BSBWOR501

Unit description:

This unit describes the skills and knowledge required to create systems and process to organise information and prioritise tasks.

Unit code: BSBWRT401

Unit description:

This unit describes the skills and knowledge required to plan documents, draft text, prepare final text and produce documents of some complexity.