At a glance
Start your career in community services with this entry-level qualification. This course will give you the foundation skills required to enter the community services industry or complete further studies in this field.
JOB PROSPECTS
- Assistant Community Services Worker
COURSE OUTCOME
CHC22015 Certificate II in Community Services
Course overview
Start your career in community services with this entry-level qualification. This course will give you the foundation skills required to enter the community services industry or complete further studies in this field.
According to the Australian Government's Job Outlook service, the number of people working in community and welfare support is expected to grow strongly in the coming years. This large occupation has strong job prospects with around 30,000 job openings anticipated over the next five years.
This qualification will give you core skills to work within a community framework, be a first port of call for clients, and work with people from diverse backgrounds. Our team of highly sought-after industry professionals will equip you with the tools you need to succeed in the field and connect you with potential future employers.
Successful completion of this course will qualify you to seek employment as an assistant community services worker in a diverse range of settings.
Units
The successful achievement of this qualification requires you to complete all core and 4 elective units from the list below.
| UNIT CODE | UNIT NAME | |
|---|---|---|
| BSBWOR202 |
Organise and complete daily work activities | |
| CHCCOM001 |
Provide first point of contact | |
| CHCCOM005 |
Communicate and work in health or community services | |
| CHCDIV001 |
Work with diverse people | |
| HLTWHS001 |
Participate in workplace health and safety | |
Note: Not all electives are available at all campuses.
| UNIT CODE | UNIT NAME | |
|---|---|---|
| Gold Coast | ||
| CHCADV001 |
Facilitate the interests and rights of clients | |
| CHCCCS016 |
Respond to client needs | |
| CHCDIV002 |
Promote Aboriginal and/or Torres Strait Islander cultural safety | |
| HLTAID003 |
Provide first aid | |
| Darling Downs and South West (including Springfield) | ||
| CHCDIV002 |
Promote Aboriginal and/or Torres Strait Islander cultural safety | |
| CHCECE002 |
Ensure the health and safety of children | |
| CHCECE004 |
Promote and provide healthy food and drinks | |
| CHCECE001 |
Develop cultural competence | |
Note: Not all electives are available at all campuses.
Ways to study
Studying on campus is a great way to enjoy the benefits of face-to-face education in a way that is far removed from a typical school. No matter which campus you choose, you know that you will be learning in an adult environment where you will be respected and nurtured. Attend a campus to learn face-to-face with a teacher in one of our learning spaces; such as a classroom, workshop, laboratory or simulated environments, or interact with teachers using real-time video or web conference tools. Learn more
What you need to know about studying on campus
Courses delivered on campus may have a combination of online and classroom based learning. Students are expected to undertake additional personal study to complete the course requirements.
Choosing to study a TAFE at School course is a great way to get a vocational qualification while you’re still in high school. You also gain valuable credits towards your QCE, an apprenticeship, a diploma or university.
TAFE at School gives you a taste of what higher education is all about, makes you work-ready, and helps you build practical skills in an adult-learning environment. Successful completion of a TAFE at School qualification gives you direct entry into any of our diploma courses. Learn more
What you need to know about TAFE at School
Eligibility
You must be a Year 10, 11 or 12 student enrolled at a participating high school. In addition, the duration of your TAFE at School course cannot be longer than your remaining high school studies. Speak to your high school guidance counsellor or careers advisor for more information.
Course placements are subject to availability.
Outcome
CHC22015 Certificate II in Community Services
QCE points: 4
Information is current at time of publishing, to confirm the QCE points for your course please visit the Queensland Curriculum & Assessment Authority (QCAA) website.
University pathways
If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.
Learn more about university pathways
Payment options
No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what's right for you, get in touch. We're here to help.
Upfront payment
This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.
Payment plan
If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.
Important Information
Placement
You are required to undertake 100 hours of Vocational Placement to complete this Certificate II in Community Services course. Your Vocational Placement may be based around suitable times determined by placement providers and can be undertaken in a range of approved early childhood education and care and community services organisations. Your teacher must approve the vocational placements for this course.
Completing Vocational Placement is compulsory so you will need to manage your commitments in order to complete a rewarding and successful placement.
Blue Card
To successfully satisfy all course requirements you will be required to apply for a Blue Card (working with children check). Learn More
Please note: TAFE Queensland wishes to warn you, as a Blue Card applicant, that it is an offence for a disqualified person to sign a Blue Card application. For further information regarding 'disqualified' persons, please contact Blue Card Services.
If you cannot obtain a Working with Children Check (Blue Card), you may be ineligible to undertake placement and any related assessment, which will affect your course outcome. If you think this might impact you, please speak to the relevant Vocational Placement Coordinator or a Course Teacher for further information.
It is recommended that you undertake screening) for vaccination (and meet any costs incurred) against the following Queensland Health Mandatory vaccination requirements:
- MMR (Measles, Mumps and Rubella)
- Influenza
- Varicella zoster virus (chicken pox)
- Pertussis (whooping cough)
- Hepatitis A
- Hepatitis B
Assessment Methods
Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.
Disclaimer
All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.
How to apply
Recognition of Prior Learning (RPL) and credit transfers
Fast track your way to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace or previous learning means less study time for you, and getting the paper to prove you're qualified a whole lot sooner. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.
Get started with TAFE Queensland
If you have read and understood the student rules, refund policy, understand your fees and payment options, have a Unique Student Identifier (USI) and checked you meet the entry requirements and selection criteria for this course, you're ready to get started.
University pathways
If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.
Learn more about university pathways 