Start your career in community services with this entry-level qualification. This course will give you the foundation skills required to enter the community services industry or complete further studies in this field.
CHC22015 Certificate II in Community Services
Concession | $48 |
TAFE at School Subsidised | $0 |
Full fee | $352 |
Start your career in community services with this entry-level qualification. This course will give you the foundation skills required to enter the community services industry or complete further studies in this field.
According to the Australian Government's Job Outlook service, the number of people working in community and welfare support is expected to grow strongly in the coming years. This large occupation has strong job prospects with around 30,000 job openings anticipated over the next five years.
This qualification will give you core skills to work within a community framework, be a first port of call for clients, and work with people from diverse backgrounds. Our team of highly sought-after industry professionals will equip you with the tools you need to succeed in the field and connect you with potential future employers.
Successful completion of this course will qualify you to seek employment as an assistant community services worker in a diverse range of settings.
The successful achievement of this qualification requires you to complete all core and 4 elective units from the list below.
UNIT CODE | UNIT NAME | |
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BSBWOR202Organise and complete daily work activitiesUnit code: BSBWOR202 Unit description: This unit describes the skills and knowledge required to seek feedback for performance improvement and use current technology appropriate to the task. |
Organise and complete daily work activities | |
CHCCOM001Provide first point of contactUnit code: CHCCOM001 Unit description: This unit describes the skills and knowledge required to greet clients and exchange routine information, to prioritise the individual's needs, and to respond to immediate needs. |
Provide first point of contact | |
CHCCOM005Communicate and work in health or community servicesUnit code: CHCCOM005 Unit description: This unit describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers. |
Communicate and work in health or community services | |
CHCDIV001Work with diverse peopleUnit code: CHCDIV001 Unit description: This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people. |
Work with diverse people | |
HLTWHS001Participate in workplace health and safetyUnit code: HLTWHS001 Unit description: This unit describes the skills and knowledge required for workers to participate in safe work practices to ensure their own health and safety, and that of others. The unit applies to all workers who require knowledge of workplace health and safety (WHS) to carry out their own work, either under direct supervision or with some individual responsibility. |
Participate in workplace health and safety |
UNIT CODE | UNIT NAME | |
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Gold Coast | ||
CHCADV001Facilitate the interests and rights of clientsUnit code: CHCADV001 Unit description: This unit describes the skills and knowledge required to assist clients to identify their rights, voice their needs and concerns and realise their interests, rights and needs. |
Facilitate the interests and rights of clients | |
CHCCCS016Respond to client needsUnit code: CHCCCS016 Unit description: This unit describes the skills and knowledge required to respond holistically to client needs. Clients may have a range of issues outside and in addition to the area of immediate focus or expertise of the worker and their organisation. |
Respond to client needs | |
CHCDIV002Promote Aboriginal and/or Torres Strait Islander cultural safetyUnit code: CHCDIV002 Unit description: The unit describes the skills and knowledge required to identify Aboriginal and/or Torres Strait Islander cultural safety issues in the workplace, model cultural safety in own work practice, and develop strategies to enhance cultural safety. |
Promote Aboriginal and/or Torres Strait Islander cultural safety | |
HLTAID002Provide basic emergency life supportUnit code: HLTAID002 Unit description: This unit of competency describes the skills and knowledge required to recognise and respond to life-threatening emergencies in line with the Australian Resuscitation Council (ARC) Guidelines. |
Provide basic emergency life support | |
Darling Downs and South West (including Springfield) | ||
CHCDIV002Promote Aboriginal and/or Torres Strait Islander cultural safetyUnit code: CHCDIV002 Unit description: The unit describes the skills and knowledge required to identify Aboriginal and/or Torres Strait Islander cultural safety issues in the workplace, model cultural safety in own work practice, and develop strategies to enhance cultural safety. |
Promote Aboriginal and/or Torres Strait Islander cultural safety | |
CHCECE002Ensure the health and safety of childrenUnit code: CHCECE002 Unit description: This unit describes the skills and knowledge to ensure the health and safety of children. |
Ensure the health and safety of children | |
CHCECE004Promote and provide healthy food and drinksUnit code: CHCECE004 Unit description: This unit describes the skills and knowledge required to promote healthy eating and ensure that food and drinks provided are nutritious, appropriate for each child and prepared in a safe and hygienic manner. |
Promote and provide healthy food and drinks | |
CHCECE001Develop cultural competenceUnit code: CHCECE001 Unit description: This unit describes the skills and knowledge required to work towards cultural competency and to support participation of all children and families in children's services. This support includes contributing to children's understanding and acceptance of all cultures. |
Develop cultural competence |
Note: For some courses, not all electives are available at all campuses.
Studying on campus is a great way to enjoy the benefits of face-to-face education in a way that is far removed from a typical school. No matter which campus you choose, you know that you will be learning in an adult environment where you will be respected and nurtured. Attend a campus to learn face-to-face with a teacher in one of our learning spaces; such as a classroom, workshop, laboratory or simulated environments, or interact with teachers using real-time video or web conference tools. Learn more
Campus | START DATES
![]() When your course is scheduled to begin |
Duration | WORKLOAD
![]() How much time you will need to commit to successfully complete your course, combining face-to-face and self-directed study and any required placements. |
STUDY MODE
![]() Also known as delivery mode, this is how your training is delivered. Learn more |
COST
![]() The cost of your course may vary, depending on your eligibility for funding, subsidies or concessions. See the payment options section for more information. Learn more |
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Courses delivered on campus may have a combination of online and classroom based learning. Students are expected to undertake additional personal study to complete the course requirements.
Choosing to study a TAFE at School course is a great way to get a vocational qualification while you’re still in high school. You also gain valuable credits towards your QCE, an apprenticeship, a diploma or university.
TAFE at School gives you a taste of what higher education is all about, makes you work-ready, and helps you build practical skills in an adult-learning environment. Successful completion of a TAFE at School qualification gives you direct entry into any of our diploma courses. Learn more
Campus | START DATES
![]() When your course is scheduled to begin |
Duration | WORKLOAD
![]() How much time you will need to commit to successfully complete your course, combining face-to-face and self-directed study and any required placements. |
STUDY MODE
![]() Also known as delivery mode, this is how your training is delivered. Learn more |
COST
![]() The cost of your course may vary, depending on your eligibility for funding, subsidies or concessions. See the payment options section for more information. Learn more |
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Loganlea | 01 February 2021 | 1 year | Part time 1 day per week | Mixed mode | TAFE at School Subsidised: $0 |
South Bank | 01 February 2021 | 1 year | Part time 1 day per week | Mixed mode | TAFE at School Subsidised: $0 |
Caboolture | 01 February 2021 | 1 year | Part time 1 day per week | Mixed mode | TAFE at School Subsidised: $0 |
Ipswich | 03 February 2021 | 1 year | 1 day per week - Early Childhood Focus | Classroom | TAFE at School Subsidised: $0 |
Springfield | 03 February 2021 | 1 year | 1 day per week - Early Childhood Focus | Classroom | TAFE at School Subsidised: $0 |
Campus | START DATES
![]() When your course is scheduled to begin |
Duration | WORKLOAD
![]() How much time you will need to commit to successfully complete your course, combining face-to-face and self-directed study and any required placements. |
STUDY MODE
![]() Also known as delivery mode, this is how your training is delivered. Learn more |
COST
![]() The cost of your course may vary, depending on your eligibility for funding, subsidies or concessions. See the payment options section for more information. Learn more |
---|---|---|---|---|---|
Bundaberg | 03 February 2021 | 1 year | Online/Webinars | Online | TAFE at School Subsidised: $0 |
Gympie | 03 February 2021 | 1 year | Online/Webinars | Online | TAFE at School Subsidised: $0 |
Hervey Bay | 03 February 2021 | 1 year | Online/Webinars | Online | TAFE at School Subsidised: $0 |
Campus | START DATES
![]() When your course is scheduled to begin |
Duration | WORKLOAD
![]() How much time you will need to commit to successfully complete your course, combining face-to-face and self-directed study and any required placements. |
STUDY MODE
![]() Also known as delivery mode, this is how your training is delivered. Learn more |
COST
![]() The cost of your course may vary, depending on your eligibility for funding, subsidies or concessions. See the payment options section for more information. Learn more |
---|---|---|---|---|---|
Mooloolaba | 03 February 2021 | 1 year | Online/Webinars | Classroom | TAFE at School Subsidised: $0 |
Campus | START DATES
![]() When your course is scheduled to begin |
Duration | WORKLOAD
![]() How much time you will need to commit to successfully complete your course, combining face-to-face and self-directed study and any required placements. |
STUDY MODE
![]() Also known as delivery mode, this is how your training is delivered. Learn more |
COST
![]() The cost of your course may vary, depending on your eligibility for funding, subsidies or concessions. See the payment options section for more information. Learn more |
---|---|---|---|---|---|
Ashmore | 02 February 2021 | 3.5 terms | Part time - online and face-to-face workshops | Mixed mode | TAFE at School Subsidised: $0 |
Southport | 12 July 2021 | 3.5 terms | Part time - online and face-to-face workshops | Mixed mode | TAFE at School Subsidised: $0 |
Campus | START DATES
![]() When your course is scheduled to begin |
Duration | WORKLOAD
![]() How much time you will need to commit to successfully complete your course, combining face-to-face and self-directed study and any required placements. |
STUDY MODE
![]() Also known as delivery mode, this is how your training is delivered. Learn more |
COST
![]() The cost of your course may vary, depending on your eligibility for funding, subsidies or concessions. See the payment options section for more information. Learn more |
---|---|---|---|---|---|
Toowoomba | 03 February 2021 | 1 year | 1 day per week - Early Childhood Focus | Classroom | TAFE at School Subsidised: $0 |
You must be a Year 10, 11 or 12 student enrolled at a participating high school. In addition, the duration of your TAFE at School course cannot be longer than your remaining high school studies. Speak to your high school guidance counsellor or careers advisor for more information.
Course placements are subject to availability.
CHC22015 Certificate II in Community Services
QCE points: 4
Information is current at time of publishing, to confirm the QCE points for your course please visit the Queensland Curriculum & Assessment Authority (QCAA) website.
If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.
Learn more about university pathwaysNo matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what's right for you, get in touch. We're here to help.
This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.
If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.
You are required to undertake 100 hours of Vocational Placement to complete this Certificate II in Community Services course. Your Vocational Placement may be based around suitable times determined by placement providers and can be undertaken in a range of approved early childhood education and care and community services organisations. Your teacher must approve the vocational placements for this course.
Completing Vocational Placement is compulsory so you will need to manage your commitments in order to complete a rewarding and successful placement.
Blue Card
To successfully satisfy all course requirements you will be required to apply for a Blue Card (working with children check). Learn More
Please note: TAFE Queensland wishes to warn you, as a Blue Card applicant, that it is an offence for a disqualified person to sign a Blue Card application. For further information regarding 'disqualified' persons, please contact Blue Card Services.
If you cannot obtain a Working with Children Check (Blue Card), you may be ineligible to undertake placement and any related assessment, which will affect your course outcome. If you think this might impact you, please speak to the relevant Vocational Placement Coordinator or a Course Teacher for further information.
It is recommended that you undertake screening) for vaccination (and meet any costs incurred) against the following Queensland Health Mandatory vaccination requirements:
Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.
Disclaimer
All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.
If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online.
Fast track your way to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace or previous learning means less study time for you, and getting the paper to prove you're qualified a whole lot sooner. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.
If you have read and understood the student rules, refund policy, understand your fees and payment options, have a Unique Student Identifier (USI) and checked you meet the entry requirements and selection criteria for this course, you're ready to get started.
If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.
Learn more about university pathways