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  • SIT20116 / SIT30516

Certificate II in Tourism / Certificate III in Events

Dual award
At a glance

At a glance

Get started with a fast-paced career in tourism and events with this dual qualification. Get the entry-level skills you need to work in popular tourist attractions and at major events.

JOB PROSPECTS
  • Conference and Events Assistant
  • Event Administrative Assistant
  • Event Operations Assistant
  • Museum Attendant
  • Tour Operator Office Assistant
  • Retail Assistant (Tourist Attraction)
  • Ride Attendant
COURSE OUTCOME

SIT20116 / SIT30516 Certificate II in Tourism / Certificate III in Events

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Course overview

Course overview

Get started with a fast-paced career in tourism and events with this dual qualification. Get the entry-level skills you need to work in popular tourist attractions and at major events. The events administration sector is currently experiencing strong growth with the Australian Government predicting more than 50,000 job openings in the industry over the next five years.

Develop essential skills for working in the tourism industry such as providing service to customers, and showing social and cultural sensitivity. You will also have the opportunity to complete a number of practical skills with electives available in responsible service of alcohol, using computerised reservations systems, and providing visitor information.

Successful completion of this course will qualify you to seek entry-level positions in a range of different tourism and events settings including tourist attractions, tour operators, sporting events, conferences, music concerts, and community events.

Units

The successful achievement of this qualification requires you to complete all core and up to 9 elective units from the list below.

UNIT CODE UNIT NAME
Darling Downs and South West
SITXCCS006
Provide service to customers
SITEEVT001
Source and use information on the events industry
SITEEVT002
Process and monitor event registrations
SITXCCS003
Interact with customers
SITXCOM002
Show social and cultural sensitivity
SITTIND001
Source and use information on the tourism and travel industry
BSBWOR203
Work effectively with others
SITXWHS001
Participate in safe work practices
Greater Brisbane
SITXCCS006
Provide service to customers
SITEEVT002
Process and monitor event registrations
SITEEVT001
Source and use information on the events industry
SITXWHS001
Participate in safe work practices
SITXCCS003
Interact with customers
SITXCOM002
Show social and cultural sensitivity
SITTIND001
Source and use information on the tourism and travel industry

Note: Not all electives are available at all campuses.

UNIT CODE UNIT NAME
Darling Downs and South West
SITXCCS002
Provide visitor information
SITTTSL002
Access and interpret product information
SITTTSL010
Use a computerised reservations or operations system
SITEEVT004
Provide event staging support
SITHFAB002
Provide responsible service of alcohol
Greater Brisbane
SITEEVT004
Provide event staging support
SITEEVT003
Coordinate on-site event registrations
BSBWOR203
Work effectively with others
SITXFIN001
Process financial transactions
BSBSUS201
Participate in environmentally sustainable work practices
BSBWOR204
Use business technology
SITXCOM001
Source and present information
SITXCCS001
Provide customer information and assistance
SITXCCS002
Provide visitor information

Note: Not all electives are available at all campuses.

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Ways to study

Ways to study

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University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about university pathways
  • James Cook University
  • University of Queensland
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland
Payment options

Payment options

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what's right for you, get in touch. We're here to help.

Money IconUpfront payment

Applying for a course does not guarantee you a place in that course. Your place is only guaranteed once you enrol into units. Enrolling means that you are committing yourself to study, and to paying the associated fees. The tuition fees and applicable charges are required to be paid at enrolment or by scheduled instalment dates either by yourself, a nominated third party (e.g. your employer), or as identified within a contract for delivery of TAFE Queensland training.

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Money IconPayment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

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Important Information
Important Information

Important Information


Selection criteria

This program is only available to Year 11 students due to the duration to complete the full program.

Assessment Methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

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How to apply

How to apply

Recognition of Prior Learning (RPL) and credit transfers


Fast track your way to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace or previous learning means less study time for you, and getting the paper to prove you're qualified a whole lot sooner. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

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Get started with TAFE Queensland

If you have read and understood the student rules, refund policy, understand your fees and payment options, have a Unique Student Identifier (USI) and checked you meet the entry requirements and selection criteria for this course, you're ready to get started.

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about university pathways
  • James Cook University
  • University of Queensland
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland