Get connected with free guest WiFi

1. Go to your device's Settings app.
2. Tap on Wi-Fi.
3. Make sure that Wi-Fi is turned on.
4. Look for the TQGuest network in the list of available Wi-Fi networks and tap on it.
5. Enter the password for the TQGuest network. If you don't have the password, you can find it advertised in our TAFE Queensland campus libraries.
6. Tap Join to connect to the network.
7. Once connected, you should see a checkmark next to the TQGuest network.

That's it! You should now be able to use the TQGuest network on your iPhone or iPad.

Learn more:

• Connect iPhone to the internet – Apple Support (AU)
• Connect iPad to the internet – Apple Support (AU)

1. Open the Settings app on your Android device.
2. Tap on WiFi.
3. Make sure that WiFi is turned on.
4. Look for the TQGuest network in the list of available WiFi networks and tap on it.
5. Enter the password for the TQGuest network. If you don't have the password, you can find it advertised in our TAFE Queensland campus libraries.
6. Tap Connect to connect to the network.
7. Once connected, you should see a WiFi icon in the status bar at the top of the screen.

That's it! You should now be able to use the TQGuest network on your Android device.

Learn more:

• Connect to Wi-Fi networks on your Android device - Android Help (google.com)

1. Click on the WiFi icon in the menu bar at the top right corner of your screen.
2. Select the TQGuest network from the list of available WiFi networks.
3. Enter the password for the TQGuest network. If you don't have the password, you can find it advertised in our TAFE Queensland campus libraries.
4. Click Join to connect to the network.
5. Once connected, you should see a WiFi icon in the menu bar.

That's it! You should now be able to use the TQGuest network on your Mac.

Learn more:

• Connect your Mac to the internet using Wi-Fi – Apple Support (AU)

1. Click on the WiFi icon in the taskbar at the bottom right corner of your screen.
2. Select the TQGuest network from the list of available WiFi networks.
3. Click Connect.
4. Enter the password for the TQGuest network. If you don't have the password, you can find it advertised in our TAFE Queensland campus libraries.
5. Click Next.
6. If prompted, choose Public network as the network location.
7. Click Close to finish the connection process.
8. Once connected, you should see a WiFi icon in the taskbar.

That's it! You should now be able to use the TQGuest network on your Windows device.

Learn more:

• Connect to a Wi-Fi network in Windows - Microsoft Support

Connect your Chromebook to the TQGuest WiFi network.

1. At the bottom right, select the time and confirm that WiFi is turned on.
2. Your Chromebook will automatically look for available networks and show them to you in a list.
3. Select the TQGuest network from the list of available WiFi networks.
4. Click Connect.
5. Enter the password for the TQGuest network. If you don't have the password, you can find it at the TAFE Queensland campus libraries.
6. Click Connect again to complete the connection process.
7. Once connected, you should see a WiFi icon in the bottom right corner of the screen.

That's it! You should now be able to use the TQGuest network on your Chromebook.

Learn more:

Connect your Chromebook to Wi-Fi - Chromebook Help (google.com)

Step-by-Step Instructions

1. Confirm Mobile Service Availability

Ensure your device has:

• An active SIM card. 
• A supported Australian carrier (e.g., Telstra, Optus, Vodafone). 

2. Enable Wi-Fi Calling

• Navigate to your device’s Mobile Network or Phone Settings. 
• Enable Wi-Fi Calling. 
• If unsure, search online: “How to enable Wi-Fi Calling on [your device model]”. 

3. Activate Airplane Mode

• Turn on Airplane Mode to disable mobile network access. 
• This forces the device to use Wi-Fi for calls. 

4. Reconnect to Wi-Fi

• Manually enable Wi-Fi while Airplane Mode is active.
• Connect to the TQGuest network. 

5. Verify Internet Access

• Open a web browser. 
• Visit a public website (e.g., https://www.google.com) to confirm connectivity. 

6. Check Wi-Fi Calling Status

• Look for a message at the top of your screen such as: “Telstra Wi-Fi Calling” or “Optus Wi-Fi Calling”. 
• This confirms your device is using Wi-Fi for calls. 

7. Place a Test Call

• Use your regular phone app to dial a standard number. 
• Confirm the call connects and audio quality is acceptable. 
• Ensure the Wi-Fi Calling indicator remains visible during the call. 

8. Disable Airplane Mode After Testing

• Important: Do not leave Airplane Mode on. 
• Turn it off to restore normal mobile network functionality.

Wi-Fi Calling (VoWiFi) - Emergency Services Disclaimer:

Accessing emergency services (e.g. Calling Triple Zero – 000) via devices connected to TAFE Queensland’s guest Wi-Fi network (TQGuest) may be unreliable or unavailable. These networks are provided as a convenience for general internet access and are not designed to support emergency communications.

Please note:

• Guest Wi-Fi networks do not guarantee uninterrupted connectivity, location accuracy, or priority routing required for emergency calls.
• Devices connected via guest Wi-Fi may not transmit accurate location data to emergency responders, which is critical in time-sensitive situations.
• TAFE Queensland disclaim liability for any failure to connect to emergency services via guest Wi-Fi. 
• Users are advised to use a mobile network (cellular service) or a landline phone to contact emergency services whenever possible.
• In case of emergency while on campus, immediately dial 000 using a mobile phone or a landline phone where accessible.
• By using guest Wi-Fi, you acknowledge and accept these limitations.