Password and technical support

To access our digital services you first need to create a password by following these steps:

1. To create a password use the Password Manager
2. Enter your Student ID Number/User Name
3. Follow the prompts.

Your password will remain valid for 12 months. Automatic reminders will prompt you to change your password as required.

The student self service portal is your one-stop-shop for easy access to the information you need about your study with TAFE Queensland. On the portal you can:

• access your current study plan and results
• pay your fees and apply for a VET Student Loan
• update your address and contact details

For any other technical issues or questions please contact us.

Connect is TAFE Queensland's Learning Management System (LMS). For courses delivered through Connect, it will give you access to your study resources, the ability to submit assessments and communicate with teachers and classmates, the flexibility to study anywhere, any time, and more. Your Confirmation of Enrolment (COE) will tell you if your course is delivered through Connect. Your account information will be included in this documentation and/or emailed to you.

Information on how to set up and access Microsoft 365 (formerly Office 365) as a TAFE Queensland student.

You will need your Student ID to login to various TAFE Queensland systems. If you have forgotten or misplaced your Student ID number, use this tool to retrieve it.

Retrieve my Student ID

Reset your password

If you have forgotten or need to reset your password, use the Password Manager.

For further password issues, please contact us.

Student password complexity requirements

Weak passwords leave your account vulnerable to access by others. Your password requires:

• A minimum of 9 characters and maximum of 64 characters AND
• characters from three of the following categories:
  • An uppercase letter (A-Z)
  • A lowercase letter (a-z)
  • A numeric character (0-9)
  • A special character (~!@#$%^&*_-+=`|\(){}[]:;"'<>,.?/)

Please note:

• Currency symbols such as the Euro (€) or British Pound (£) are not special characters for this policy setting.
• Passwords cannot contain your Student ID Number/User Name or any part of your Name. 

Password tips

• Securely store your password
• Never share your password
• Avoid using common words or reusing passwords
• Use catch phrases or unlikely word combinations

WiFi

Free WiFi is available for students at all TAFE Queensland campuses.

You can use the WiFi to access your course materials, online services, and more. By using the WiFi you are agreeing to the student rules and policies.

To find out more about WiFi on campus, please visit tafeqld.edu.au/wifi.

Printing services for students

TAFE Queensland is making its student printing processes and pricing the same across the state. This change will ensure our students have a consistent experience, no matter where they study, how they study, or what they study.

Starting in 2025 every TAFE Queensland student, including those studying online, will get $10 of free credit for printing each semester. Any credit currently in your account will be carried over. This rollout will happen progressively throughout the year.

Learn more