Transforming struggles into strength

Adam's journey began with a Certificate III in Community Services (CHC32015), where he was inspired by his teachers to pursue the Diploma of Alcohol and Other Drugs / Diploma of Mental Health (CHC53215 / CHC53315).

“They saw potential in me, and I knew I wanted to support others, especially those who’ve faced challenges similar to mine,” Adam said. “This course has given me with the skills I need to make a real difference to a person’s life and in community.”

Transitioning from his previous trade as a painter and plasterer, Adam embraced his education, knowing it would provide the foundation for a meaningful and purposeful career.

“Before starting at TAFE Queensland, I struggled with my own challenges,” Adam shared. “I wanted to change my life, and supporting others became my goal.”

Now employed as a Crisis Worker at the Saint Vincent de Paul Homeless Hostel in Cairns, Adam is dedicated to supporting men facing homelessness and mental health challenges.

“I’ve been through tough times, and that lived experience really helps me bond with the men I support,” he noted.

“I look after the lads and help them improve their current situations,” Adam explained. “Homelessness can severely impact a person’s mental health, and my role is to support them navigate these challenges.”

“There’s nothing quite like getting someone off the street and into accommodation,” Adam added. “Providing them with three meals a day and making referrals to other services makes a real difference for each person.”

Through his studies, Adam has developed critical skills in communication and case management.

“Learning about communication techniques has been a real game changer for me,” he said. “The roleplaying exercises we’ve done throughout the course have taught me how to remain real, authentic and genuine and ask open questions. It really helps me to connect with the blokes I work with.”

Adam’s teacher, Eileen Newman, has seen his dedication firsthand. “Adam has worked incredibly hard throughout his course to build on his skills and abilities and to make a real difference when supporting a person with mental health difficulties and substance use problems. Adam has a real passion for this work, and you can see it in his work how much it means to him when he can support a person to live their best life,” Ms Newman said.

“I’ve learned so much from Eileen,” Adam said. “Especially how important patience and understanding is in supporting each person,” he added.

While he studies online, Adam makes the most of resources available to him at TAFE Queensland’s Cairns campus.

“Whenever I hit a rough spot, I can reach out for help, whether it’s from my classmates, my teachers, or Student Support Services. The staff are truly invested in seeing every student succeed.”

In addition to his studies and work, Adam is dedicated to raising awareness about mental health and substance use. He recently was a guest speaker at a Homelessness Week event to crowd of about 150 people. “If my story can help even one person, I’ll share it,” he said.

“Coming from the construction industry, I used to think mental health was about ‘hardening up,’ but now I understand the importance of open conversations.” Adam shared. “Keeping everything bottled in just doesn’t work.”

Adam also believes that changing societal perceptions of substance use and mental health is crucial.

“There is so much stigma around people facing these challenges, and it’s a huge barrier to people seeking help or support,” Adam said. “We need to see people beyond their mental illness or substance use and show people more compassion without judgment.”

“If I can get one message across, it would be that recovery is possible. If I can do it, anyone can,” Adam concluded.