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SHB20116

Certificate II in Retail Cosmetics

Embark upon a career in retail cosmetics with this entry-level qualification. Gain experience and skills that will help you forge a pathway as a retail sales consultant in the beauty industry.

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NEXT INTAKE TAFE at School: Ipswich Start date: 23 Jan 2023 Duration: 4 terms
STUDY LOCATIONS Greater Brisbane Sunshine Coast Darling Downs and South West Wide Bay Burnett
WAYS TO STUDY TAFE at School Apprenticeships and traineeships
WHAT YOU'LL PAY
TAFE at School Subsidised Fee
$0
TAFE at School Full Fee
$3,210 - $3,330

Course overview

Establish the skills and experience you need to excel as a retail sale consultant in the beauty and cosmetic industry with this entry-level qualification. This course will give students a feel for what it will be like to work in cosmetics sales, providing hands-on lessons and tasks.

According to the Australian Government's Job Outlook service, the number of people working as retail sales assistants is expected to see stable future growth. This very large occupational area is expected to create around 445,000 job openings over the next five years.  

Offering practical training that will provide you with a hands-on experience, our experienced educators will teach you how to design and apply make-up, offer advice on beauty products and services, and sell to the retail customer. You will also learn to communicate as part of a salon team and conduct salon financial transactions.

Successfully completing this qualification will give you a taste of what you can expect in the retail cosmetic industry while giving the skills you need to boost your employment opportunities.

What can I do?

  • Retail Cosmetic Assistant

Course outcome:

SHB20116 Certificate II in Retail Cosmetics

Job-ready training

We put theory into practice, which is why we believe in real world learning environments. With practical activities including photo shoots, creating a make-up portfolio, and liaising with industry professionals, you will graduate with confidence, knowing you have all the skills you need to get right to work.

Real-world learning environments

At TAFE Queensland, you won't be confined to a classroom. With industry-standard learning facilities, including a beauty salon that is open to the public, you'll receive practical, real-world experience.

What you will study

The successful achievement of this qualification requires you to complete all core and 5 elective units from the list below.

  • UNIT CODE
  • UNIT NAME

  • UNIT CODE
  • BSBWHS201
    Contribute to health and safety of self and others
    UNIT CODE :
    BSBWHS201
    Unit description :

    This unit describes the skills and knowledge required to work in a manner that is healthy and safe in relation to self and others and to respond to emergency incidents. It covers following work health and safety (WHS) and emergency procedures and instructions, implementing WHS requirements and participating in WHS consultative processes.

  • UNIT NAME
  • Contribute to health and safety of self and others

  • UNIT CODE
  • SHBBCCS001
    Advise on beauty products and services
    UNIT CODE :
    SHBBCCS001
    Unit description :

    This unit describes the performance outcomes, skills and knowledge required to advise clients on a range of professional beauty products and services.

  • UNIT NAME
  • Advise on beauty products and services

  • UNIT CODE
  • SHBBMUP002
    Design and apply make-up
    UNIT CODE :
    SHBBMUP002
    Unit description :

    This unit describes the performance outcomes, skills and knowledge required to apply facial make-up products for day, evening or special occasions.

  • UNIT NAME
  • Design and apply make-up

  • UNIT CODE
  • SHBXCCS001
    Conduct salon financial transactions
    UNIT CODE :
    SHBXCCS001
    Unit description :

    This unit describes the performance outcomes, skills and knowledge required to conduct financial transactions for the sale of products and services within a personal services environment.

  • UNIT NAME
  • Conduct salon financial transactions

  • UNIT CODE
  • SHBXCCS004
    Recommend products and services
    UNIT CODE :
    SHBXCCS004
    Unit description :
    This unit describes the performance outcomes, skills and knowledge required to develop and update knowledge of the organisation’s product and service range and to recommend products and services suited to customer needs. Products and services will vary according to the particular business type but can include any from a hair, barbering, beauty or cosmetics range.
  • UNIT NAME
  • Recommend products and services

  • UNIT CODE
  • SHBXIND001
    Comply with organisational requirements within a personal services environment
    UNIT CODE :
    SHBXIND001
    Unit description :

    This unit describes the performance outcomes, skills and knowledge required to work in a personal services environment by integrating knowledge of workplace rights and responsibilities and organisational policies and procedures, and by using effective team and individual work practices to plan and organise daily work activities.

  • UNIT NAME
  • Comply with organisational requirements within a personal services environment

  • UNIT CODE
  • SHBXIND002
    Communicate as part of a salon team
    UNIT CODE :
    SHBXIND002
    Unit description :
    This unit describes the performance outcomes, skills and knowledge required to work as part of a team in a salon or retail cosmetics environment. It requires the ability to communicate with colleagues and senior staff and actively participate in a team work environment.
  • UNIT NAME
  • Communicate as part of a salon team

  • UNIT CODE
  • SIRRMER001
    Produce visual merchandise displays
    UNIT CODE :
    SIRRMER001
    Unit description :
    This unit describes the performance outcomes, skills and knowledge required to display retail merchandise. It requires the ability to prepare, produce and maintain merchandise displays in accordance with visual merchandising requirements.
  • UNIT NAME
  • Produce visual merchandise displays

  • UNIT CODE
  • SIRXIND003
    Organise personal work requirements
    UNIT CODE :
    SIRXIND003
    Unit description :
    This unit describes the performance outcomes, skills and knowledge required to organise and prioritise individual work requirements. It requires the ability to identify tasks for completion, complete tasks according to workplace requirements and respond to changes in personal work requirements.
  • UNIT NAME
  • Organise personal work requirements

  • UNIT CODE
  • SIRXSLS001
    Sell to the retail customer
    UNIT CODE :
    SIRXSLS001
    Unit description :
    This unit describes the performance outcomes, skills and knowledge required to deliver quality customer service and sell to retail customers. It requires the ability to determine customer needs, match products and services to their needs, and facilitate a sale.
  • UNIT NAME
  • Sell to the retail customer

CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Ipswich
23 Jan 2023
4 terms
Part time 1 day per week
Classroom
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $3,330
Loganlea
30 Jan 2023
4 terms
Part time 1 day per week
Classroom
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $3,225
South Bank
30 Jan 2023
4 terms
Part time 1 day per week
Classroom
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $3,225
Caboolture
30 Jan 2023
4 terms
Part time 1 day per week
Classroom
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $3,225
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Mooloolaba
06 Feb 2023
4 terms
Part time 1 day per week
Wednesday
Classroom
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $3,330
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Toowoomba
23 Jan 2023
4 terms
Part time 1 day per week
Classroom
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $3,330
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Hervey Bay
03 Feb 2023
4 terms
Part time 1 day per week
Friday
Classroom
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $3,210
Bundaberg
06 Feb 2023
4 terms
Part time 1 day per week
Thursday
Classroom
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $3,330
Gympie
06 Feb 2023
4 terms
Part time 1 day per week
Thursday
Classroom
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $3,330
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Ipswich
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Toowoomba
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Ipswich
23 Jan 2023
4 terms
Part time 1 day per week
Classroom
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $3,330
Loganlea
30 Jan 2023
4 terms
Part time 1 day per week
Classroom
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $3,225
South Bank
30 Jan 2023
4 terms
Part time 1 day per week
Classroom
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $3,225
Caboolture
30 Jan 2023
4 terms
Part time 1 day per week
Classroom
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $3,225
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Mooloolaba
06 Feb 2023
4 terms
Part time 1 day per week
Wednesday
Classroom
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $3,330
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Toowoomba
23 Jan 2023
4 terms
Part time 1 day per week
Classroom
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $3,330
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Hervey Bay
03 Feb 2023
4 terms
Part time 1 day per week
Friday
Classroom
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $3,210
Bundaberg
06 Feb 2023
4 terms
Part time 1 day per week
Thursday
Classroom
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $3,330
Gympie
06 Feb 2023
4 terms
Part time 1 day per week
Thursday
Classroom
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $3,330
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Ipswich
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
CAMPUS APPRENTICESHIP/TRAINEESHIP DELIVERY MODE
Toowoomba
Traineeship
WORKPLACE
DROP IN DAYS
BLOCK TRAINING
DAY RELEASE
MOBILE VAN
MIXED MODE
Payment Options

How can I pay for this course?

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help. 

Payment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

Learn more
Upfront payment

This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.

Learn more
Important Information

Read this before applying

Entry requirements

There are no formal entry requirements for this course.

Selection criteria

Students must have basic literacy, numeracy and computer skills or equivalent to Year 10.

Resources required

It is recommended that you have access to a reliable internet connection to access TAFE Queensland's online learning system Connect, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for use at all TAFE Queensland locations.

You are responsible for meeting the minimum standard of dress. This includes having access to and wearing a black shirt, black pants (no leggings or jeans), and enclosed shoes.

You may also be required to purchase TAFE Queensland branded uniform items. More details will be provided at enrolment or during orientation.

Robina campus

The Robina campus will be a BYOD (Bring Your Own Device) campus for general learning.  Students are able to access discounted pricing for device purchases via JB Hi-Fi.  TAFE Queensland will have some portable devices available for short term loan and there will also be a limited number of desktop computers located on-site that students will be able to access.  For all the details visit the BYOD page on our website. 

Need to know

Replacement qualification
This qualification has been replaced by SHB20121 - Certificate II in Retail Cosmetics as of 15 December 2021. A transition period applies to enable current students to complete their study. The transition period finishes on 14 December 2022.

Assessment Methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Pathways

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about University Pathways

  • James Cook University
  • Southern Cross University
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • Federation University
  • University of Southern Queensland

How to Apply

Direct application

If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online. 

Recognition of Prior Learning (RPL) and credit transfers

Fast track your way to a formal qualification by earning credit for the things you already know. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

Learn more