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SHB20121

Certificate II in Retail Cosmetics

Embark upon a career in retail cosmetics with this entry-level qualification. Gain experience and skills that will help you forge a pathway as a retail sales consultant in the beauty industry.

Apply now
STUDY LOCATIONS Greater Brisbane Gold Coast Sunshine Coast Darling Downs and South West Wide Bay Burnett
WAYS TO STUDY On campus TAFE at School Apprenticeships and traineeships
NEXT INTAKE Start date: 28 Jan 2025 Duration: 1 semester View all intakes
WHAT YOU'LL PAY
Full Fee

This is the total course fee. Read more about student loans and payment plans.

$3,825
TAFE at School Subsidised Fee

A government initiative covering some or all of course fees for eligible High School students also studying at TAFE. Learn more

$0
TAFE at School Full Fee

This is the total course fee for High School students also studying at TAFE.

$3,600

Course overview

Establish the skills and experience you need to excel as a retail sale consultant in the beauty and cosmetic industry with this entry-level qualification. This course will give students a feel for what it will be like to work in cosmetics sales, providing hands-on lessons and tasks.

According to the Australian Government's Job Outlook service, the number of people working as retail sales assistants is expected to see stable future growth. This very large occupational area is expected to create around 445,000 job openings over the next five years.  

Offering practical training that will provide you with a hands-on experience, our experienced educators will teach you how to design and apply make-up, offer advice on beauty products and services, and sell to the retail customer. You will also learn to communicate as part of a salon team and conduct salon financial transactions.

Successfully completing this qualification will give you a taste of what you can expect in the retail cosmetic industry while giving the skills you need to boost your employment opportunities.

What can I do?

  • Retail Cosmetic Assistant

Course outcome:

SHB20121 Certificate II in Retail Cosmetics

Job-ready training

We put theory into practice, which is why we believe in real world learning environments. With practical activities including photo shoots, creating a make-up portfolio, and liaising with industry professionals, you will graduate with confidence, knowing you have all the skills you need to get right to work.

Real-world learning environments

At TAFE Queensland, you won't be confined to a classroom. With industry-standard learning facilities, including a beauty salon that is open to the public, you'll receive practical, real-world experience.

What you will study

The successful achievement of this qualification requires you to complete all core and 6 elective units from the list below.

  • UNIT CODE
  • UNIT NAME

  • UNIT CODE
  • SHBBCCS004
    Demonstrate retail skin care products
    UNIT CODE :
    SHBBCCS004
    Unit description :
    This unit describes the performance outcomes, skills and knowledge required to demonstrate skin care products for the purpose of retail cosmetic sales.
  • UNIT NAME
  • Demonstrate retail skin care products

  • UNIT CODE
  • SHBBCCS005
    Advise on beauty products and services
    UNIT CODE :
    SHBBCCS005
    Unit description :
    This unit describes the performance outcomes, skills and knowledge required to advise clients on a range of professional beauty products and services.
  • UNIT NAME
  • Advise on beauty products and services

  • UNIT CODE
  • SHBBMUP009
    Design and apply make-up
    UNIT CODE :
    SHBBMUP009
    Unit description :
    This unit describes the performance outcomes, skills and knowledge required to apply facial make-up products for day, evening or special occasions.
  • UNIT NAME
  • Design and apply make-up

  • UNIT CODE
  • SHBXCCS007
    Conduct salon financial transactions
    UNIT CODE :
    SHBXCCS007
    Unit description :
    This unit describes the performance outcomes, skills and knowledge required to conduct financial transactions for the sale of products and services within a personal services environment.
  • UNIT NAME
  • Conduct salon financial transactions

  • UNIT CODE
  • SHBXIND003
    Comply with organisational requirements within a personal services environment
    UNIT CODE :
    SHBXIND003
    Unit description :
    This unit describes the performance outcomes, skills and knowledge required to work in a personal services environment by integrating knowledge of workplace rights and responsibilities and organisational policies and procedures, and by using effective team and individual work practices to plan and organise daily work activities.
  • UNIT NAME
  • Comply with organisational requirements within a personal services environment

  • UNIT CODE
  • SHBXIND005
    Communicate as part of a salon team
    UNIT CODE :
    SHBXIND005
    Unit description :
    This unit describes the performance outcomes, skills and knowledge required to work as part of a team in a salon or retail cosmetics environment. It requires the ability to communicate with colleagues and senior staff and actively participate in a team work environment.
  • UNIT NAME
  • Communicate as part of a salon team

  • UNIT CODE
  • SHBXWHS003
    Apply safe hygiene, health and work practices
    UNIT CODE :
    SHBXWHS003
    Unit description :
    This unit describes the performance outcomes, skills and knowledge required to follow safe practices to minimise risks to self, client and colleagues in a salon environment.
  • UNIT NAME
  • Apply safe hygiene, health and work practices

  • UNIT CODE
  • SIRXIND003
    Organise personal work requirements
    UNIT CODE :
    SIRXIND003
    Unit description :
    This unit describes the performance outcomes, skills and knowledge required to organise and prioritise individual work requirements. It requires the ability to identify tasks for completion, complete tasks according to workplace requirements and respond to changes in personal work requirements.
  • UNIT NAME
  • Organise personal work requirements

  • UNIT CODE
  • SIRXOSM002
    Maintain ethical and professional standards when using social media and online platforms
    UNIT CODE :
    SIRXOSM002
    Unit description :
    This unit describes the performance outcomes, skills and knowledge required to source information on, and work according to, a range of ethical and professional standards when using social media and online platforms for business purposes.
  • UNIT NAME
  • Maintain ethical and professional standards when using social media and online platforms

  • You’ll primarily learn face to face with a teacher in one of our learning spaces such as a classroom or simulated workplace environment. Some of your training may also take place via video or Zoom. Learn more

  • demo View comparison chart
CAMPUS STUDY MODE START DATE DURATION WORKLOAD WHAT YOU'LL PAY
South Bank
On campus with some online
28 Jan 2025
1 semester
Full time 3 days per week
  • Full fee: $3,825

    This is the total course fee. Read more about student loans and payment plans.

demo

South Bank

On campus with some online

  • Online Time

    How much of the course will be delivered online. 

    20%
  • On Campus Time
    80%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

28 Jan 2025
DURATION

The total length of time it takes to complete the course.

1 semester
Workload

The average amount of time students will need to allocate to study each week.

Full time 3 days per week
WHAT YOU'LL PAY
  • Full fee: $3,825

    This is the total course fee. Read more about student loans and payment plans.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online, On-Campus
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom
  • You'll learn face to face with a teacher in a classroom or simulated workplace environment. You may access learning materials through our online learning management system Connect. Learn more

  • demo View comparison chart
  • You'll learn face to face with a teacher in a classroom or simulated workplace environment. You may access learning materials through our online learning management system Connect. Learn more

  • demo View comparison chart
  • You'll learn face to face with a teacher in a classroom or simulated workplace environment. You may access learning materials through our online learning management system Connect. Learn more

  • demo View comparison chart
  • You'll learn face to face with a teacher in a classroom or simulated workplace environment. You may access learning materials through our online learning management system Connect. Learn more

  • demo View comparison chart
  • You'll learn face to face with a teacher in a classroom or simulated workplace environment. You may access learning materials through our online learning management system Connect. Learn more

  • demo View comparison chart
CAMPUS STUDY MODE START DATE DURATION WORKLOAD WHAT YOU'LL PAY
Ipswich
On Campus
03 Feb 2025
4 terms
Part time 1 day per week
  • TAFE at School Subsidised Fee: $0

    A government initiative covering some or all of course fees for eligible High School students also studying at TAFE. Learn more

  • TAFE at School Full Fee: $3,600

    This is the total course fee for High School students also studying at TAFE.

demo

Ipswich

On Campus

  • Online Time

    How much of the course will be delivered online. 

    0%
  • On Campus Time
    100%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

03 Feb 2025
DURATION

The total length of time it takes to complete the course.

4 terms
Workload

The average amount of time students will need to allocate to study each week.

Part time 1 day per week
WHAT YOU'LL PAY
  • TAFE at School Full Fee: $3,600

    This is the total course fee for High School students also studying at TAFE.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

On-Campus
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom
South Bank
On Campus
03 Feb 2025
4 terms
Part time 1 day per week
  • TAFE at School Subsidised Fee: $0

    A government initiative covering some or all of course fees for eligible High School students also studying at TAFE. Learn more

  • TAFE at School Full Fee: $3,600

    This is the total course fee for High School students also studying at TAFE.

demo

South Bank

On Campus

  • Online Time

    How much of the course will be delivered online. 

    0%
  • On Campus Time
    100%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

03 Feb 2025
DURATION

The total length of time it takes to complete the course.

4 terms
Workload

The average amount of time students will need to allocate to study each week.

Part time 1 day per week
WHAT YOU'LL PAY
  • TAFE at School Full Fee: $3,600

    This is the total course fee for High School students also studying at TAFE.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

On-Campus
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom
Caboolture
On Campus
03 Feb 2025
4 terms
Part time 1 day per week
  • TAFE at School Subsidised Fee: $0

    A government initiative covering some or all of course fees for eligible High School students also studying at TAFE. Learn more

  • TAFE at School Full Fee: $3,600

    This is the total course fee for High School students also studying at TAFE.

demo

Caboolture

On Campus

  • Online Time

    How much of the course will be delivered online. 

    0%
  • On Campus Time
    100%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

03 Feb 2025
DURATION

The total length of time it takes to complete the course.

4 terms
Workload

The average amount of time students will need to allocate to study each week.

Part time 1 day per week
WHAT YOU'LL PAY
  • TAFE at School Full Fee: $3,600

    This is the total course fee for High School students also studying at TAFE.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

On-Campus
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom
CAMPUS STUDY MODE START DATE DURATION WORKLOAD WHAT YOU'LL PAY
Robina
On Campus
03 Feb 2025
4 terms
Part time 1 day per week
  • TAFE at School Subsidised Fee: $0

    A government initiative covering some or all of course fees for eligible High School students also studying at TAFE. Learn more

  • TAFE at School Full Fee: $3,600

    This is the total course fee for High School students also studying at TAFE.

demo

Robina

On Campus

  • Online Time

    How much of the course will be delivered online. 

    0%
  • On Campus Time
    100%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

03 Feb 2025
DURATION

The total length of time it takes to complete the course.

4 terms
Workload

The average amount of time students will need to allocate to study each week.

Part time 1 day per week
WHAT YOU'LL PAY
  • TAFE at School Full Fee: $3,600

    This is the total course fee for High School students also studying at TAFE.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

On-Campus
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom
CAMPUS STUDY MODE START DATE DURATION WORKLOAD WHAT YOU'LL PAY
Mooloolaba
On Campus
06 Feb 2025
4 terms
Part time 1 day per week
Thursday
  • TAFE at School Subsidised Fee: $0

    A government initiative covering some or all of course fees for eligible High School students also studying at TAFE. Learn more

  • TAFE at School Full Fee: $3,600

    This is the total course fee for High School students also studying at TAFE.

demo

Mooloolaba

On Campus

  • Online Time

    How much of the course will be delivered online. 

    0%
  • On Campus Time
    100%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

06 Feb 2025
DURATION

The total length of time it takes to complete the course.

4 terms
Workload

The average amount of time students will need to allocate to study each week.

Part time 1 day per week
Thursday
WHAT YOU'LL PAY
  • TAFE at School Full Fee: $3,600

    This is the total course fee for High School students also studying at TAFE.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

On-Campus
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom
CAMPUS STUDY MODE START DATE DURATION WORKLOAD WHAT YOU'LL PAY
Toowoomba
On Campus
03 Feb 2025
4 terms
Part time 1 day per week
  • TAFE at School Subsidised Fee: $0

    A government initiative covering some or all of course fees for eligible High School students also studying at TAFE. Learn more

  • TAFE at School Full Fee: $3,600

    This is the total course fee for High School students also studying at TAFE.

demo

Toowoomba

On Campus

  • Online Time

    How much of the course will be delivered online. 

    0%
  • On Campus Time
    100%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

03 Feb 2025
DURATION

The total length of time it takes to complete the course.

4 terms
Workload

The average amount of time students will need to allocate to study each week.

Part time 1 day per week
WHAT YOU'LL PAY
  • TAFE at School Full Fee: $3,600

    This is the total course fee for High School students also studying at TAFE.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

On-Campus
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom
CAMPUS STUDY MODE START DATE DURATION WORKLOAD WHAT YOU'LL PAY
Gympie
On Campus
04 Feb 2025
4 terms
Part time 1 day per week
Tuesday
  • TAFE at School Subsidised Fee: $0

    A government initiative covering some or all of course fees for eligible High School students also studying at TAFE. Learn more

  • TAFE at School Full Fee: $3,600

    This is the total course fee for High School students also studying at TAFE.

demo

Gympie

On Campus

  • Online Time

    How much of the course will be delivered online. 

    0%
  • On Campus Time
    100%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

04 Feb 2025
DURATION

The total length of time it takes to complete the course.

4 terms
Workload

The average amount of time students will need to allocate to study each week.

Part time 1 day per week
Tuesday
WHAT YOU'LL PAY
  • TAFE at School Full Fee: $3,600

    This is the total course fee for High School students also studying at TAFE.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

On-Campus
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom
Bundaberg
On Campus
06 Feb 2025
4 terms
Part time 1 day per week
Thursday
  • TAFE at School Subsidised Fee: $0

    A government initiative covering some or all of course fees for eligible High School students also studying at TAFE. Learn more

  • TAFE at School Full Fee: $3,600

    This is the total course fee for High School students also studying at TAFE.

demo

Bundaberg

On Campus

  • Online Time

    How much of the course will be delivered online. 

    0%
  • On Campus Time
    100%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

06 Feb 2025
DURATION

The total length of time it takes to complete the course.

4 terms
Workload

The average amount of time students will need to allocate to study each week.

Part time 1 day per week
Thursday
WHAT YOU'LL PAY
  • TAFE at School Full Fee: $3,600

    This is the total course fee for High School students also studying at TAFE.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

On-Campus
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom
Hervey Bay
On Campus
06 Feb 2025
4 terms
Part time 1 day per week
Thursday
  • TAFE at School Subsidised Fee: $0

    A government initiative covering some or all of course fees for eligible High School students also studying at TAFE. Learn more

  • TAFE at School Full Fee: $3,600

    This is the total course fee for High School students also studying at TAFE.

demo

Hervey Bay

On Campus

  • Online Time

    How much of the course will be delivered online. 

    0%
  • On Campus Time
    100%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

06 Feb 2025
DURATION

The total length of time it takes to complete the course.

4 terms
Workload

The average amount of time students will need to allocate to study each week.

Part time 1 day per week
Thursday
WHAT YOU'LL PAY
  • TAFE at School Full Fee: $3,600

    This is the total course fee for High School students also studying at TAFE.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Teacher-led, Scheduled
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

On-Campus
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Face-to-face, Zoom
CAMPUS APPRENTICESHIP / TRAINEESHIPS DELIVERY MODE
Ipswich
Traineeship
  • WORKPLACE

    Workplace

  • DROP IN DAYS

    Drop in days

  • BLOCK TRAINING

    Block training

  • DAY RELEASE

    Day release

  • MOBILE VAN

    Mobile van

  • Online

    Online

CAMPUS APPRENTICESHIP / TRAINEESHIPS DELIVERY MODE
Toowoomba
Traineeship
  • WORKPLACE

    Workplace

  • DROP IN DAYS

    Drop in days

  • BLOCK TRAINING

    Block training

  • DAY RELEASE

    Day release

  • MOBILE VAN

    Mobile van

  • Online

    Online

Payment Options

How can I pay for this course?

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help. 

Payment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

Learn more
Upfront payment

This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.

Learn more

Entry requirements

There are no formal entry requirements for this course.

Selection criteria

It is highly recommended that students have basic literacy, numeracy and computer skills or equivalent to Year 10, turned 16 or have relevant experience and/or qualifications that indicate likely success in completing the course.

Traineeship pathway
To study a traineeship program you must be indentured as a trainee with your employer.

Employers need to be able to provide necessary human and physical resources to qualify for a trainee.

Find out more on how to become an apprentice or trainee

Resources required

It is recommended that you have access to a reliable internet connection to access TAFE Queensland's online learning system Connect, and a computer with up-to-date software, including Microsoft Office and Adobe Acrobat Reader. This equipment and software is available for use at all TAFE Queensland locations.

You are responsible for meeting the minimum standard of dress. This includes having access to and wearing a black shirt, black pants (no leggings or jeans), and enclosed shoes.

Ipswich and Toowoomba campus
You will need to allocate approximately $200-$250 to purchase kits. Kit prices do vary slightly dependant on which Pathway is chosen. Your TAFE Educator will provide the relevant purchase information once you have commenced your training.
You will also be required to purchase a TAFE Queensland branded uniform, items may incur additional costs of approximately $55. Further uniform details will be provided prior to course commencement.

South Bank campus
You may be required to purchase a kit that contains items required for performing makeup services, items may incur additional costs of up to $350. You will also be required to purchase a TAFE Queensland branded uniform and enclosed white shoes, items may incur additional costs up to $100. More details will be provided after enrolment or during orientation.

TAFE at School
You will need to allocate approximately $100 to purchase a Makeup Kit. Your TAFE Educator will provide the relevant purchase information once you have commenced your training.
You may also be required to purchase TAFE Queensland branded uniform items. More details will be provided at enrolment or during orientation.

Robina campus
The Robina campus will be a BYOD (Bring Your Own Device) campus for general learning.  Students are able to access discounted pricing for device purchases via JB Hi-Fi.  TAFE Queensland will have some portable devices available for short term loan and there will also be a limited number of desktop computers located on-site that students will be able to access.  For all the details visit the BYOD page on our website. 

Important information

You should be comfortable with both providing and receiving treatments from other students during the course.

Assessment methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Pathways

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about University Pathways

  • James Cook University
  • Southern Cross University
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland

How to apply

Direct application

If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online. 

Course disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

Recognition of prior learning (RPL) and credit transfers

Fast track your way to a formal qualification by earning credit for the things you already know. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

Learn more