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CHC22015

Certificate II in Community Services

Start your career in community services with this entry-level qualification. This course will give you the foundation skills required to enter the community services industry or complete further studies in this field.

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NEXT INTAKE TAFE at School: South Bank Start date: 04 Oct 2022 Duration: 4 terms
STUDY LOCATIONS Greater Brisbane Gold Coast Sunshine Coast Darling Downs and South West Wide Bay Burnett
WAYS TO STUDY TAFE at School
WHAT YOU'LL PAY
TAFE at School Subsidised Fee
$0
TAFE at School Full Fee
$1,795 - $1,855

Course overview

Start your career in community services with this entry-level qualification. This course will give you the foundation skills required to enter the community services industry or complete further studies in this field.

According to the Australian Government's Job Outlook service, the number of people working in community and welfare support is expected to grow strongly in the coming years. This large occupation has strong job prospects with around 30,000 job openings anticipated over the next five years. 

This qualification will give you core skills to work within a community framework, be a first port of call for clients, and work with people from diverse backgrounds. Our team of highly sought-after industry professionals will equip you with the tools you need to succeed in the field and connect you with potential future employers.

Successful completion of this course will qualify you to seek employment as an assistant community services worker in a diverse range of settings.

What can I do?

  • Assistant Community Services Worker

Course outcome:

CHC22015 Certificate II in Community Services

What you will study

The successful achievement of this qualification requires you to complete all core and 4 elective units from the list below.

  • UNIT CODE
  • UNIT NAME

  • UNIT CODE
  • BSBWOR202
    Organise and complete daily work activities
    UNIT CODE :
    BSBWOR202
    Unit description :

    This unit describes the skills and knowledge required to seek feedback for performance improvement and use current technology appropriate to the task.

  • UNIT NAME
  • Organise and complete daily work activities

  • UNIT CODE
  • CHCCOM001
    Provide first point of contact
    UNIT CODE :
    CHCCOM001
    Unit description :

    This unit describes the skills and knowledge required to greet clients and exchange routine information, to prioritise the individual's needs, and to respond to immediate needs.

  • UNIT NAME
  • Provide first point of contact

  • UNIT CODE
  • CHCCOM005
    Communicate and work in health or community services
    UNIT CODE :
    CHCCOM005
    Unit description :

    This unit describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers.

  • UNIT NAME
  • Communicate and work in health or community services

  • UNIT CODE
  • CHCDIV001
    Work with diverse people
    UNIT CODE :
    CHCDIV001
    Unit description :

    This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

  • UNIT NAME
  • Work with diverse people

  • UNIT CODE
  • HLTWHS001
    Participate in workplace health and safety
    UNIT CODE :
    HLTWHS001
    Unit description :

    This unit describes the skills and knowledge required for workers to participate in safe work practices to ensure their own health and safety, and that of others. The unit applies to all workers who require knowledge of workplace health and safety (WHS) to carry out their own work, either under direct supervision or with some individual responsibility.

  • UNIT NAME
  • Participate in workplace health and safety

Ways to study
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
South Bank
04 Oct 2022
4 terms
Community Services Focus: Part time 1 day per week
Mixed mode
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $1,855
Alexandra Hills
30 Jan 2023
4 terms
Community Services Focus: Part time 1 day per week
Mixed mode
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $1,855
Alexandra Hills
30 Jan 2023
4 terms
Early Childhood Focus: Part time 1 day per week
Mixed mode
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $1,855
Bracken Ridge
30 Jan 2023
4 terms
Early Childhood Focus: Part time 1 day per week
Mixed mode
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $1,855
Loganlea
30 Jan 2023
4 terms
Community Services Focus: Part time 1 day per week
Mixed mode
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $1,855
Loganlea
30 Jan 2023
4 terms
Early Childhood Focus: Part time 1 day per week
Mixed mode
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $1,855
Mt Gravatt
30 Jan 2023
4 terms
Early Childhood Focus: Part time 1 day per week
Mixed mode
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $1,855
Redcliffe
30 Jan 2023
4 terms
Community Services Focus: Part time 1 day per week
Mixed mode
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $1,855
Redcliffe
30 Jan 2023
4 terms
Early Childhood Focus: Part time 1 day per week
Mixed mode
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $1,855
South Bank
30 Jan 2023
4 terms
Community Services Focus: Part time 1 day per week
Mixed mode
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $1,855
South Bank
30 Jan 2023
4 terms
Early Childhood Focus: Part time 1 day per week
Mixed mode
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $1,855
Caboolture
30 Jan 2023
4 terms
Community Services Focus: Part time 1 day per week
Mixed mode
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $1,855
Caboolture
30 Jan 2023
4 terms
Early Childhood Focus: Part time 1 day per week
Mixed mode
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $1,855
Ipswich
30 Jan 2023
4 terms
1 day per week - Early Childhood Focus
Mixed mode
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $1,855
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Southport
30 Jan 2023
4 terms
Part time - online and face-to-face workshops
Friday
Mixed mode
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $1,795
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Mooloolaba
31 Jan 2023
4 terms including 50 hours of Vocational Placement
Part time 1 day per week
Tuesday
Classroom
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $1,855
Mooloolaba
01 Feb 2023
4 terms
Part time 1 day per week
Wednesday
Classroom
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $1,855
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Toowoomba
30 Jan 2023
4 terms
1 day per week - Early Childhood Focus
Mixed mode
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $1,855
CAMPUS START DATES DURATION WORKLOAD STUDY MODE WHAT YOU'LL PAY
Bundaberg
01 Feb 2023
4 terms
Part time Online/Webinars
Wednesday
Online
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $1,855
Bundaberg
01 Feb 2023
4 terms
Part time 1 day per week - Compulsory Zoom sessions
Wednesday
Mixed mode
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $1,855
Gympie
01 Feb 2023
4 terms
Part time 1 day per week - Compulsory Zoom sessions
Wednesday
Mixed mode
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $1,855
Gympie
01 Feb 2023
4 terms
Part time 1 day per week - Compulsory Zoom sessions
Wednesday
Mixed mode
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $1,855
Hervey Bay
01 Feb 2023
4 terms
Part time 1 day per week - Compulsory Zoom sessions
Wednesday
Mixed mode
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $1,855
Hervey Bay
01 Feb 2023
4 terms including 50 hours of Vocational Placement
Part time 1 day per week
Wednesday
Classroom
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $1,855
Maryborough
01 Feb 2023
4 terms
Part time 1 day per week - Compulsory Zoom sessions
Wednesday
Mixed mode
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $1,855
Maryborough
01 Feb 2023
4 terms
Part time 1 day per week - Compulsory Zoom sessions
Wednesday
Mixed mode
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $1,855
Bundaberg
02 Feb 2023
4 terms including 50 hours of Vocational Placement
Part time 1 day per week
Wednesday
Classroom
  • TAFE at School Subsidised Fee: $0
  • TAFE at School Full Fee: $1,855

Download Brochure

Certificate II in Community Services (CHC22015)
Payment Options

How can I pay for this course?

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help. 

Payment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

Learn more
Upfront payment

This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.

Learn more
Important Information

Read this before applying

Entry requirements

There are no formal entry requirements for this course.

Placement

You may be required to have full COVID-19 vaccination to undertake vocational placement in a range of Community Services organisations. Potential students are advised to seek current information as policies may be updated.

You are required to undertake 100 hours of Vocational Placement to complete this Certificate II in Community Services course. Your Vocational Placement may be based around suitable times determined by placement providers and can be undertaken in a range of approved early childhood education and care and community services organisations. Your teacher must approve the vocational placements for this course.

Completing Vocational Placement is compulsory so you will need to manage your commitments in order to complete a rewarding and successful placement.

Blue Card
To successfully satisfy all course requirements you will be required to apply for a Blue Card (working with children check). Learn More

Please note: TAFE Queensland wishes to warn you, as a Blue Card applicant, that it is an offence for a disqualified person to sign a Blue Card application.  For further information regarding 'disqualified' persons, please contact Blue Card Services.

If you cannot obtain a Working with Children Check (Blue Card), you may be ineligible to undertake placement and any related assessment, which will affect your course outcome. If you think this might impact you, please speak to the relevant Vocational Placement Coordinator or a Course Teacher for further information.

It is recommended that you undertake screening) for vaccination (and meet any costs incurred) against the following Queensland Health Mandatory vaccination requirements:

  • MMR (Measles, Mumps and Rubella)
  • Influenza
  • Varicella zoster virus (chicken pox)
  • Pertussis (whooping cough)
  • Hepatitis A
  • Hepatitis B
Need to know

For all students who are undertaking courses that include Vocational Placements in a high risk workplace, Queensland Health has directed that students must declare your COVID-19 Vaccination status and evidence to either TAFE Queensland or the placement provider. 

This may require you providing us or the placement provider information on:

  • Your vaccinate status
  • Last date of vaccination
  • Evidence of vaccine status

Where this information will be collected as part of your application and / or enrolment process.  Any data collected will be managed under the TAFE Queensland Privacy Policy.

This requirement is in place for all students in affected courses, including TAFE at School students.

Those students who have a medical contraindication may be unable to complete the vocational placement component of their course. This means you may not be able to meet all of the requirements of your course and may not be able to graduate or receive your qualification.

If you have any questions or concerns with this requirement, please contact our COVID hotline on 07 3307 4789.

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Assessment Methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Pathways

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about University Pathways

  • James Cook University
  • Southern Cross University
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • Federation University
  • University of Southern Queensland

How to Apply

Direct application

If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online. 

Course Disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

Recognition of Prior Learning (RPL) and credit transfers

Fast track your way to a formal qualification by earning credit for the things you already know. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

Learn more