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Pre-employment Program (PEP)

A range of intensive support will be available to jobseekers from targeted cohorts who live in an eligible region of Queensland under the Pre-Employment Program (PEP) managed by Back to Work Jobseeker Officers:

  • One-on-one support from a dedicated Back to Work Jobseeker Officer based within the jobseeker’s region, who will work with them to determine their goals and close barriers to employment.
  • The Work Preferences Questionnaire by Harrisons provides an in-depth analysis of a person’s interests, task preferences, strengths, potential de-railers, and work environment preferences to guide the jobseeker towards a career that best suits their strengths.
  • Resume Writing, Interview Skills and Online Profile Assistance.
  • Funding for training - via C3G Plus a jobseeker will have the opportunity to access further subsidised training opportunities aligned to their strengths and local employment opportunities.
  • Jobseeker Support Pool - financial assistance to support jobseekers to overcome barriers to employment.

PEP Eligibility 

Eligible cohorts:  young people (15-24 years), long term unemployed people (unemployed for 52 weeks or more), Aboriginal and Torres Strait Islander peoples and people with a disability.

Eligible regions: Central QLD, Far North QLD, North QLD, North West QLD, South West QLD, Whitsundays/Mackay/Isaac, Wide Bay Burnett

Eligible South-East QLD LGAs: Ipswich, Lockyer Valley, Logan, Moreton Bay, Scenic Rim, Somerset.

Back to Work Jobseeker officers

Back to Work Jobseeker Officers are based within TAFE Queensland across the state, and their role is to support unemployed/underemployed  jobseekers or employees that are at risk of unemployment, to identify and connect with training and skills development linked to local employment.


If you would like to speak with a Jobseeker Officer in your area to talk about your options, complete the online application form by following the instructions and a Jobseeker Officer will give you a call to discuss your individualised options.

Back to Work Pre-Screening Application Form

Please note the following important information:

Only the jobseeker can lodge their application, as the form contains elements of consent that only the funding applicant can agree/not agree to. A referral party must not lodge the application on somebody else's behalf. Applications that are found to have been completed by a third party will not be accepted.

The standard processing time for Back to Work (Regional) applications is 7 days and (South East Queensland) applications 10 days from date of submission. Processing times may extend where additional evidence is requested from a jobseeker to support their application or if contact cannot be obtained with the applicant.

Please monitor your email inbox and mobile phone during this period for correspondence.

The career and training assessment interview is conducted via telephone by a Back to Work Jobseeker Officer, and is required in order to determine your eligibility for C3G Boost funding under the Back to Work program. The interview can take up to 30 minutes.

Only 3 attempts at contact will be made by a Back to Work Jobseeker Officer, after which it will be assumed that you do not wish to proceed with your application and your file will be closed out.

If you have a confirmed course start date that is within the standard processing times email the BTW team on to flag your application as urgent, however this is not a guarantee that your application will be assessed by your requested date. Due to the high volume of applications we receive and the number of applications that are flagged as urgent, we are not always able to accommodate urgent requests.

We recommend that all applicants wishing to access C3G Plus funding submit their applications a minimum of 6 weeks prior to start of study, to allow for the standard application processing time and the possibility of additional time required for you to provide evidence to support an eligibility decision.

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