At a glance
Enhance your opportunities and gain the practical skills to succeed in an office or business environment. This course is perfect for people looking to work as an administration officer or office assistant.
JOB PROSPECTS
- General Clerk
- Accounts Payable Clerk
- Junior Personal Assistant
- Office Assistant
- Receptionist
- Accounts Clerk
COURSE OUTCOME
BSB30115 Certificate III in Business
Course overview
Establish yourself in business with this entry-level course. This qualification will give you the practical skills you need to succeed in a wide range of business related roles.
According to the Australian Government's Job Outlook service, the number of people working as general clerks grew strongly over the past five years and is expected to continue to grow in the future. This is a very large occupation with over 182,000 job opening expected over the next five years, ensuring strong job outcomes for graduates.
This course will give you a sound basis in Workplace Health and Safety, and offers various streams of practical skills including maintaining business resources, operational plan support, contributions to team effectiveness, purchase of goods and services, and customer complaints. You will be led by industry professionals who will guide you through your course and enable you to successfully reach your goals.
Successful completion of this course gives you the skills to seek entry-level employment in a wide range of roles. You will also be perfectly placed for further study at a diploma level or above.
This course is eligible for JobTrainer funding, meaning it could be free for eligible school-leavers, young people and job seekers looking to develop new skills. Training is proudly delivered by TAFE Queensland and jointly funded by the Australian Government and Queensland Government. Learn more >
TAFE Queensland boasts state-of-the-art and industry-standard technology and facilities that enable you to shape where your study can take you as an office assistant, office clerk or receptionist. With the latest industry-relevant programs and applications that employers are looking for, you'll be a step ahead and job ready.
Units
The successful achievement of this qualification requires you to complete all core and 11 elective units from the list below.
| UNIT CODE | UNIT NAME | |
|---|---|---|
| BSBWHS302 |
Apply knowledge of WHS legislation in the workplace | |
| UNIT CODE | UNIT NAME | |
|---|---|---|
| BSBWOR301 |
Organise personal work priorities and development | |
| BSBADM307 |
Organise schedules | |
| BSBITU312 |
Create electronic presentations | |
| BSBCUS301 |
Deliver and monitor a service to customers | |
| BSBITU211 |
Produce digital text documents | |
| BSBITU314 |
Design and produce spreadsheets | |
| BSBDIV301 |
Work effectively with diversity | |
| BSBITU313 |
Design and produce digital text documents | |
| BSBITU309 |
Produce desktop published documents | |
| BSBWRT301 |
Write simple documents | |
| BSBITU306 |
Design and produce business documents | |
Note: For some courses, not all electives are available at all campuses.
Ways to study
Enjoy the freedom and flexibility of choosing when and where you study. Direct your own learning with all your study materials online, allowing you to manage your own workload and fit your studies around your lifestyle. Access your learning space 24 hours a day, seven days a week and be supported by high-quality educators who are devoted to your outcomes. Learn more
What you need to know about studying online
Intake
For most online courses study is structured into fixed intakes that have set durations of 12 weeks from the study commencement date. You will be able to access your learning materials from the first day of the study period. You must be enrolled to be able to access your learning materials. To ensure you can manage your study load, we recommend limiting your workload to no more than 2 units of competency per intake or the units required to complete a cluster/stage.
University pathways
If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.
Learn more about university pathways
Payment options
No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what's right for you, get in touch. We're here to help.
Upfront payment
This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.
Payment plan
If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.
Important Information
Entry requirements
There are no formal entry requirements for this course.
Selection criteria
Domestic Students
A good knowledge of computer basics with a sound achievement in Year 10 Maths, and English is desirable.
All age applicants are welcome.
International Students
The following Selection criteria requirements apply only to International Students:
- English Language Proficiency: Academic IELTS 5.5 (no individual band less than 5.0) or ISLPR 2+ on all skills or other - For a list of all English Language test accepted by TAFE Queensland International
- Academic Requirements: Completion of Year 10 (or equivalent). Non school-leavers must have relevant work experience or qualification that indicates likely success of course completion. For more information on the international education achievement levels equivalent to Year 10 and 12.
Students should be a minimum of 18 years of age. Student visa applicants under the age of 18 will be accepted where they demonstrate that they will be accompanied by a parent, legal custodian or a suitable relative who is aged 21 or over. This arrangement requires the approval of the Department of Home Affairs. For more information visit Department of Home Affairs - Welfare Requirements for Student Visa Applicants under 18.
Resources required
Students will need to provide a USB and stationery.
It is recommended that you have access to a reliable internet connection to access TAFE Queensland's online learning system Connect, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for use at all TAFE Queensland locations.
Need to know
When studying online it is strongly recommended students follow the preferred order of study and enrol in no more than two units per intake or the units required to complete a cluster/stage, unless otherwise advised.
Assessment Methods
Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.
Disclaimer
All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.
How to apply
Recognition of Prior Learning (RPL) and credit transfers
Fast track your way to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace or previous learning means less study time for you, and getting the paper to prove you're qualified a whole lot sooner. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.
Get started with TAFE Queensland
If you have read and understood the student rules, refund policy, understand your fees and payment options, have a Unique Student Identifier (USI) and checked you meet the entry requirements and selection criteria for this course, you're ready to get started.
University pathways
If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.
Learn more about university pathways 