At a glance
Enhance your opportunities and gain the practical skills to succeed in an office or business environment. This course is perfect for people looking to work as an administration officer or office assistant.
JOB PROSPECTS
- Accounts Payable Clerks
- General Clerk
- Junior Personal Assistant
- Office Assistant
- Receptionist
- Accounts Clerk
COURSE OUTCOME
BSB30115 Certificate III in Business
Course overview
Establish yourself in business with this entry-level course. This qualification will give you the practical skills you need to succeed in a wide range of business related roles.
Employment opportunities are expected to increase by over 50,000 over the next five years. This program is perfectly suited to give you a competitive edge in this growing industry.
This course will give you a sound basis in Workplace Health and Safety, and offers various streams of practical skills including maintaining business resources, operational plan support, contributions to team effectiveness, purchase of goods and services, and customer complaints. You will be led by industry professionals who will guide you through your course and enable you to successfully reach your goals.
Successful completion of this course gives you the skills to seek entry-level employment in a wide range of roles. You will also be perfectly placed for further study at a diploma level or above.
TAFE Queensland teachers are experts in their field who maintain strong industry relevant connections. Take advantage of the years of experience they offer, and real-world knowledge as they guide you to achieve your career goals.
TAFE Queensland boasts state-of-the-art and industry-standard technology and facilities that enable you to shape where your study can take you as an office assistant, office clerk or receptionist. With the latest industry-relevant programs and applications that employers are looking for, you'll be a step ahead and job ready.
Units
The successful achievement of this qualification requires you to complete all core and 11 elective units from the list below.
| UNIT CODE | UNIT NAME | |
|---|---|---|
| Core Unit | ||
| BSBWHS302 |
Apply knowledge of WHS legislation in the workplace | |
Note: Not all electives are available at all campuses.
| UNIT CODE | UNIT NAME | |
|---|---|---|
| North/Far North Queensland | ||
| BSBITU201 |
Produce simple word processed documents | |
| BSBITU307 |
Develop keyboarding speed and accuracy | |
| BSBITU302 |
Create electronic presentations | |
| BSBITU304 |
Produce spreadsheets | |
| BSBCUS301 |
Deliver and monitor a service to customers | |
| BSBITU303 |
Design and produce text documents | |
| BSBWOR301 |
Organise personal work priorities and development | |
| BSBITU309 |
Produce desktop published documents | |
| BSBADM307 |
Organise schedules | |
| BSBITU306 |
Design and produce business documents | |
| BSBDIV301 |
Work effectively with diversity | |
| Wide Bay Burnett/Sunshine Coast | ||
| BSBADM307 |
Organise schedules | |
| BSBDIV301 |
Work effectively with diversity | |
| BSBCUS301 |
Deliver and monitor a service to customers | |
| BSBCMM301 |
Process customer complaints | |
| BSBSUS201 |
Participate in environmentally sustainable work practices | |
| BSBWOR301 |
Organise personal work priorities and development | |
| BSBITU302 |
Create electronic presentations | |
| BSBITU306 |
Design and produce business documents | |
| BSBFLM312 |
Contribute to team effectiveness | |
| BSBFLM303 |
Contribute to effective workplace relationships | |
| BSBFLM305 |
Support operational plan | |
| Other | ||
| BSBRES401 |
Analyse and present research information | |
| BSBWRT301 |
Write simple documents | |
| BSBSUS301 |
Implement and monitor environmentally sustainable work practices | |
| BSBCMM401 |
Make a presentation | |
| BSBPRO301 |
Recommend products and services | |
| BSBITU402 |
Develop and use complex spreadsheets | |
| BSBITU401 |
Design and develop complex text documents | |
| BSBITU309 |
Produce desktop published documents | |
| BSBITU305 |
Conduct online transactions | |
| BSBITU304 |
Produce spreadsheets | |
| BSBITU303 |
Design and produce text documents | |
| BSBITU301 |
Create and use databases | |
| BSBITU201 |
Produce simple word processed documents | |
| BSBINN301 |
Promote innovation in a team environment | |
| BSBINM302 |
Utilise a knowledge management system | |
| BSBINM301 |
Organise workplace information | |
| BSBFIA301 |
Maintain financial records | |
| BSBADM311 |
Maintain business resources | |
Note: Not all electives are available at all campuses.
Ways to study
Studying on campus is a great way to enjoy the benefits of face-to-face education in a way that is far removed from a typical school. No matter which campus you choose, you know that you will be learning in an adult environment where you will be respected and nurtured. Attend a campus to learn face-to-face with a teacher in one of our learning spaces; such as a classroom, workshop, laboratory or simulated environments, or interact with teachers using real-time video or web conference tools.
What you need to know about studying on campus
Courses delivered on campus may have a combination of online and classroom based learning. Students studying full time should allow up to 16 hours per week of personal study time to complete the course requirements.
Enjoy the freedom and flexibility of choosing when and where you study. Direct your own learning with all your study materials online, and interact with your teacher using online video or web conferencing tools. Access your learning space 24 hours a day, 7 days a week, and be supported by high-quality educators who are devoted to your outcomes.
What you need to know about studying online
Intake
For most online courses study is structured into fixed intakes that have set durations of 12 weeks from the study commencement date. You will be able to access your learning materials from the first day of the study period. You must be enrolled to be able to access your learning materials. To ensure you can manage your study load, we recommend limiting your workload to no more than 2 units of competency per intake. In some circumstances, you may be required/able to complete 3 units per intake.
Other online courses such as nursing have different intakes, durations, and workload structures.
Choosing to study a TAFE at School course is a great way to get a vocational qualification while you’re still in high school. You also gain valuable credits towards your QCE, an apprenticeship, a diploma or university.
TAFE at School gives you a taste of what higher education is all about, makes you work-ready, and helps you build practical skills in an adult-learning environment. Successful completion of a TAFE at School qualification gives you direct entry into any of our diploma courses.
What you need to know about TAFE at School
Eligibility
You must be a year 10, 11 or 12 student, at least 15 years old on the day classes start, and enrolled at a participating high school. Speak to your high school guidance counsellor or careers advisor for more information.
Course placements are subject to availability.
Outcome
BSB30115 Certificate III in Business
QCE points: 8 Points
Information is current at time of publishing, to confirm the QCE points for your course please visit the Queensland Curriculum & Assessment Authority (QCAA) website.
At TAFE Queensland, we understand that employers need options and flexibility in employee training. We are committed to delivering the flexible training plans you need to get the job done. Choose from workplace training, block training, drop in days, mobile training, day release, or a mix of all these options.
What you need to know about apprenticeships and traineeships
Eligibility
You must already be employed to enrol as an apprentice or trainee with TAFE Queensland. Speak to your employer about choosing TAFE Queensland as your Supervising Registered Training Organisation (SRTO).
COST
Eligible apprentices and trainees that meet the Queensland state funding requirements will be charged a set fee per nominal hour. These fees are calculated at a regulated rate of $1.60 per nominal hour. Concession rates apply for students who hold a current Health Care Card or who identify as Aboriginal or Torres Strait Islander.
Non-funded apprentices and trainees will be charged a fee for service cost. These will be confirmed prior to the commencement of training.
Information regarding costs will be outlined on the agreed training plan, which will be provided to the employer and apprentice or trainee at time of induction.
Get In touch
Find out how we can tailor a training package specifically for you.
University pathways
If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.
Learn more about university pathways
Payment options
No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what's right for you, get in touch. We're here to help.
Upfront payment
Applying for a course does not guarantee you a place in that course. Your place is only guaranteed once you enrol into units. Enrolling means that you are committing yourself to study, and to paying the associated fees. The tuition fees and applicable charges are required to be paid at enrolment or by scheduled instalment dates either by yourself, a nominated third party (e.g. your employer), or as identified within a contract for delivery of TAFE Queensland training.
Payment plan
If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.
Important Information
Entry requirements
There are no formal entry requirements for this course.
Selection criteria
Domestic Students
A good knowledge of computer basics with a sound achievement in Year 10 Maths, and English is desirable.
All age applicants are welcome.
International Students
The following Selection criteria requirements apply only to International Students:
- English Language Proficiency: Academic IELTS 5.5 (no individual band less than 5.0) or ISLPR 2+ on all skills or other - For a list of all English Language test accepted by TAFE Queensland International
- Academic Requirements: Completion of Year 10 (or equivalent). Non school-leavers must have relevant work experience or qualification that indicates likely success of course completion. For more information on the international education achievement levels equivalent to Year 10 and 12.
Students should be a minimum of 18 years of age. Student visa applicants under the age of 18 will be accepted where they demonstrate that they will be accompanied by a parent, legal custodian or a suitable relative who is aged 21 or over. This arrangement requires the approval of the Department of Home Affairs. For more information visit Department of Home Affairs - Welfare Requirements for Student Visa Applicants under 18.
Resources required
Students will need to provide a USB and stationery.
It is recommended that you have access to a reliable internet connection to access TAFE Queensland's online learning system Connect, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for use at all TAFE Queensland locations.
Need to know
When studying online it is strongly recommended students follow the preferred order of study and enrol in no more than two units per intake, unless otherwise advised.
Assessment Methods
Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.
Disclaimer
All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.
How to apply
Recognition of Prior Learning (RPL) and credit transfers
Fast track your way to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace or previous learning means less study time for you, and getting the paper to prove you're qualified a whole lot sooner. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.
Get started with TAFE Queensland
If you have read and understood the student rules, refund policy, understand your fees and payment options, have a Unique Student Identifier (USI) and checked you meet the entry requirements and selection criteria for this course, you're ready to get started.
University pathways
If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.
Learn more about university pathways