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  • ICT30115
  • 086509D

Certificate III in Information, Digital Media and Technology

At a glance

At a glance

Establish a rewarding career in network administration with this entry-level qualification. This course from TAFE Queensland will give you the basic skills to enter the workforce in a variety of roles such as help desk officer or network support officer.

JOB PROSPECTS
  • Help Desk Officer
  • Network Support Officer
  • ICT Technician
COURSE OUTCOME

ICT30115 Certificate III in Information, Digital Media and Technology

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Course overview

Course overview

Kick start your career in information and communications technology (ICT) with this entry-level qualification from TAFE Queensland. This course allows you to specialise in a number of streams so you can seek employment in the role you want.

Qualified workers in the ICT industry have many options for employment and further education. Demand within the industry for ICT support technicians is expected to grow by as much as 50,000 new positions over the next five years.

You will learn a broad range of practical skills including how to create user documentation, run standard diagnostic tests and install and optimise operating system software. This course also offers the opportunity to access more specific streams in IT support, network administration and website technology.

Successfully completing this qualification will provide you with practical skills in ICT and a sound basis for further learning to continue.

Units

The successful achievement of this qualification requires you to complete all core and 11 elective units from the list below.

UNIT CODE UNIT NAME
BSBWHS304
Participate effectively in WHS communication and consultation processes
BSBSUS401
Implement and monitor environmentally sustainable work practices
ICTICT202
Work and communicate effectively in an ICT environment
ICTICT301
Create user documentation
ICTICT302
Install and optimise operating system software
ICTSAS301
Run standard diagnostic tests

Note: Not all electives are available at all campuses.

UNIT CODE UNIT NAME
Darling Downs and South West
ICTSAS305
Provide ICT advice to clients
ICTWEB403
Transfer content to a website using commercial packages
ICTWEB301
Create a simple markup language document
ICTICT203
Operate application software packages
ICTICT411
Select and employ software and hardware testing tools
ICTSAS307
Install, configure and secure a small office or home office network
ICTSAS304
Provide basic system administration
ICTNWK304
Administer network peripherals
ICTSAS306
Maintain equipment and software
ICTSAS303
Care for computer hardware
ICTICT303
Connect internal hardware components
Gold Coast
ICTNWK301
Provide network systems administration
ICTNWK302
Determine and action network problems
ICTNWK303
Configure and administer a network operating system
ICTNWK304
Administer network peripherals
ICTNWK305
Install and manage network protocols
ICTSAS307
Install, configure and secure a small office or home office network
ICTWEB301
Create a simple markup language document
ICTICT303
Connect internal hardware components
ICTSAS306
Maintain equipment and software
ICTICT306
Migrate to new technology
Wide Bay Burnett
ICTICT308
Use advanced features of computer applications
ICTICT303
Connect internal hardware components
ICTSAS303
Care for computer hardware
ICTSAS304
Provide basic system administration
ICTSAS306
Maintain equipment and software
ICTNWK305
Install and manage network protocols
ICTSAS307
Install, configure and secure a small office or home office network
ICTSAS305
Provide ICT advice to clients
ICTNWK304
Administer network peripherals
ICTNWK302
Determine and action network problems
ICTNWK301
Provide network systems administration
North and Far North Queensland
ICTICT303
Connect internal hardware components
ICTNWK301
Provide network systems administration
ICTNWK302
Determine and action network problems
ICTNWK304
Administer network peripherals
ICTNWK305
Install and manage network protocols
ICTSAS304
Provide basic system administration
ICTSAS305
Provide ICT advice to clients
ICTSAS307
Install, configure and secure a small office or home office network
ICTWEB301
Create a simple markup language document
ICTSAS303
Care for computer hardware Townsville Only
ICTSAS306
Maintain equipment and software Townsville Only
ICTWEB302
Build simple websites using commercial programs Cairns Only
ICTWEB303
Produce digital images for the web Cairns Only
Core
ICTPRG414
Apply introductory programming skills in another language
ICTPRG301
Apply introductory programming techniques
ICTPRG410
Build a user interface
ICTICT307
Customise packaged software applications for clients
ICTICT409
Develop macros and templates for clients using standard products
ICTICT304
Implement system software changes
ICTICT203
Operate application software packages
BSBEBU401
Review and maintain a website
ICTWEB403
Transfer content to a website using commercial packages
ICTICT411
Select and employ software and hardware testing tools
ICTWEB201
Use social media tools for collaboration and engagement
Greater Brisbane
ICTSAS307
Install, configure and secure a small office or home office network
ICTNWK301
Provide network systems administration
ICTNWK305
Install and manage network protocols
ICTPRG414
Apply introductory programming skills in another language
ICTPRG301
Apply introductory programming techniques
ICTPRG410
Build a user interface
ICTWEB201
Use social media tools for collaboration and engagement
ICTWEB301
Create a simple markup language document
ICTWEB302
Build simple websites using commercial programs
BSBEBU401
Review and maintain a website
ICTWEB303
Produce digital images for the web

Note: Not all electives are available at all campuses.

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Ways to study

Ways to study

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University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas will give you a full year of credit towards a degree with one of our partner universities.

Learn more about university pathways
  • James Cook University
  • University of Queensland
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland
Payment options

Payment options

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what's right for you, get in touch. We're here to help.

Money IconUpfront payment

This is the total cost of the course you need to pay when you enrol if you are not eligible for a subsidy or concession.

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Money IconPayment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

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Important Information
Important Information

Important Information


Entry requirements

There are no formal entry requirements for this course.

Selection criteria

Domestic Students
The following Selection criteria requirements apply to Domestic Students:

It is recommended that students have

  • relevant skill level equivalent of at least Certificate II; and
  • successful completion of Year 10 or equivalent;

 

International Students
The following Selection criteria requirements apply only to International Students:

  • English Language Proficiency: Academic IELTS 5.5 (no individual band less than 5.0) or ISLPR 2+ on all skills or other - For a list of all English Language test accepted by TAFE Queensland International
  • Academic Requirements: Completion of Year 10 (or equivalent). Non school-leavers must have relevant work experience or qualification that indicates likely success of course completion. For more information on the international education achievement levels equivalent to Year 10 and 12.

Students should be a minimum of 18 years of age. Student visa applicants under the age of 18 will be accepted where they demonstrate that they will be accompanied by a parent, legal custodian or a suitable relative who is aged 21 or over. This arrangement requires the approval of the Department of Home Affairs. For more information visit Department of Home Affairs - Welfare Requirements for Student Visa Applicants under 18.

Resources required

It is recommended that you have access to a reliable internet connection to access TAFE Queensland's online learning system Connect, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for use at all TAFE Queensland locations.

Need to know

When studying online it is strongly recommended students follow the preferred order of study and enrol in no more than two units per intake, unless otherwise advised. 

Assessment Methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolments.

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How to apply

How to apply

Recognition of Prior Learning (RPL) and credit transfers


Fast track your way to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace or previous learning means less study time for you, and getting the paper to prove you're qualified a whole lot sooner. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

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Get started with TAFE Queensland

If you have read and understood the student rules, refund policy, understand your fees and payment options, have a Unique Student Identifier (USI) and checked you meet the entry requirements and selection criteria for this course, you're ready to get started.

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas will give you a full year of credit towards a degree with one of our partner universities.

Learn more about university pathways
  • James Cook University
  • University of Queensland
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland