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  • SIT30616

Certificate III in Hospitality

At a glance

At a glance

Launch your hospitality career with this course offering practical skills and hands-on experience. Prepare yourself with a well rounded knowledge of the hospitality industry or continue with further study.

JOB PROSPECTS
  • Function Host
  • Guest Service Agent
  • Waiter
  • Senior Bar Attendant
  • Restaurant Host
  • Housekeeper
  • Gaming Attendant
  • Front Office Receptionist
  • Food and Beverage Attendant
  • Front Office Assistant
  • Function Attendant
COURSE OUTCOME

SIT30616 Certificate III in Hospitality

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Course overview

Course overview

The Certificate III in Hospitality provides you with the essential skills and knowledge to join the hospitality industry in an entry-level position.

This course offers you the chance to discover the various exciting career pathways in hospitality, from front office receptionist in a five star hotel, to a banquet attendant serving a function for 1000 people, to preparing the latest on-trend cocktails.

Learn how to work effectively in the hospitality industry, study the lost art of real customer service, discover how to coach others in job skills and boost your cultural awareness.

Successful completion of this course will enable you to continue on to the Diploma of Hospitality Management or enter the workforce as a hospitality professional.

Units

The successful achievement of this qualification requires you to complete all core and 8 elective units from the list below.

UNIT CODE UNIT NAME
BSBWOR203
Work effectively with others
SITHIND201
Source and use information on the hospitality industry
SITHIND004
Work effectively in hospitality service
SITXCCS006
Provide service to customers
SITXCOM002
Show social and cultural sensitivity
SITXHRM001
Coach others in job skills
SITXWHS001
Participate in safe work practices

Note: Not all electives are available at all campuses.

UNIT CODE UNIT NAME
SITHFAB206
Serve food and beverage
SITHFAB004
Prepare and serve non-alcoholic beverages
SITXFIN001
Process financial transactions
SITHFAB003
Operate a bar
SITHFAB001
Clean and tidy bar areas
SITHFAB005
Prepare and serve espresso coffee
SITHFAB002
Provide responsible service of alcohol
SITXFSA001
Use hygienic practices for food safety
SITHFAB002
Provide responsible service of alcohol
SITHFAB003
Operate a bar
SITHFAB004
Prepare and serve non-alcoholic beverages
SITHFAB005
Prepare and serve espresso coffee
SITHFAB014
Provide table service of food and beverage
SITHFAB016
Provide advice on food
SITXFIN001
Process financial transactions
SITXWHS001
Participate in safe work practices
SITXWHS002
Identify hazards, assess and control safety risks
SITXINV003
Purchase goods
SITXINV002
Maintain the quality of perishable items
SITXINV001
Receive and store stock
SITXFSA002
Participate in safe food handling practices
SITXFIN003
Manage finances within a budget
SITXFIN001
Process financial transactions
SITXCOM001
Source and present information
SITXCCS002
Provide visitor information
SITTTSL010
Use a computerised reservations or operations system
SITTTSL007
Process reservations
SITHKOP001
Clean kitchen premises and equipment
SITHGAM001
Provide responsible gambling services
SITHFAB020
Manage the sale or service of wine
SITHFAB017
Provide advice on food and beverage matching
SITHFAB015
Provide silver service
SITHFAB013
Provide advice on imported wines
SITHFAB012
Provide advice on Australian wines
SITHFAB011
Provide advice on beers, spirits and liqueurs
SITHFAB010
Prepare and serve cocktails
SITHCCC006
Prepare appetisers and salads
SITHCCC005
Prepare dishes using basic methods of cookery
SITHCCC003
Prepare and present sandwiches
SITHCCC002
Prepare and present simple dishes
SITHACS008
Provide accommodation reception services
SITHACS005
Provide porter services
SITHACS003
Prepare rooms for guests
SITHACS002
Provide housekeeping services to guests
SITHACS001
Clean premises and equipment
SITEEVT004
Provide event staging support
SITEEVT002
Process and monitor event registrations
SITEEVT001
Source and use information on the events industry
BSBWOR204
Use business technology
BSBSUS201
Participate in environmentally sustainable work practices
BSBITU306
Design and produce business documents
BSBFIA301
Maintain financial records
BSBCMM201
Communicate in the workplace

Note: Not all electives are available at all campuses.

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Ways to study

Ways to study

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University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas will give you a full year of credit towards a degree with one of our partner universities.

Learn more about university pathways
  • James Cook University
  • University of Queensland
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland
Payment options

Payment options

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what's right for you, get in touch. We're here to help.

Money IconUpfront payment

This is the total cost of the course you need to pay when you enrol if you are not eligible for a subsidy or concession.

Upfront Payment

Money IconPayment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

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Important Information
Important Information

Important Information


Resources required

TAFE South West:  closed-in black leather shoes  black socks  long black pants  3/4 length black apron with pocket  black TAFE Queensland South West embroidered polo shirt (further details will be provided at Orientation) 

TAFE Queensland North: The uniform requirements are to be provided by students at their own cost and are as follows:  Cairns campus:    Long sleeved black business shirt  Long black dress pants  Black socks  Fully enclosed leather dress shoes with non-slip soles   Cannonvale (Whitsundays) campus:    Long sleeved charcoal dress shirt with TAFE Queensland student logo embroidered  Long apron with pocket  Long black dress pants  black socks  Fully enclosed leather dress shoes with non-slip soles   Townsville (Pimlico) campus:    Long sleeved black business shirt  Long black dress pants  Black socks  Fully enclosed leather dress shoes with non-slip soles   These purchases of the above items should only be made after teacher consultation at induction.    

TAFE Qld Gold Coast: There is a set uniform to be purchased.  A representative from our supplier Totally Workwear will be available at Orientation for you to be fitted, order and make payment. If you do not attend the Orientation day, you will be responsible for making your own arrangements directly with the supplier, Totally Workwear within seven days of the scheduled Orientation day.  Students will be required to purchase the following:    A compulsory black business shirt with TAFE logo (from Totally Workwear).  Approximate cost is $48.00 per shirt.  The purchase of 2 shirts is recommended.  Black business style pants (male and female) (leggings and/or tights will not be accepted) or a black knee length business style skirt. These can be purchased from your preferred outlet or through our supplier Totally Workwear.  Black enclosed leather non-slip shoes.  

 

 

Need to know

TAFE South West : You may be required to undertake work experience in different hospitality workplaces. Your teacher will provide you with information relating to this during the first week of class. Traineeship students must have employment within hospitality and signed up into a traineeship under an approved training contract.

TAFE Queensland North: Please note that due to the nature of the hospitality industry, other functions could be conducted on various days, where you will be required to attend.  Also please note that students may be required to attend evening classes for specific electives.Students need to supply their own black dress pants (not jeans or skinnys), black closed in leather shoes (no sneakers or sandshoes as this is a workplace health and safety requirement) and black socks or pantyhose.   

 

Assessment Methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolments.

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How to apply

How to apply

Recognition of Prior Learning (RPL) and credit transfers


Fast track your way to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace or previous learning means less study time for you, and getting the paper to prove you're qualified a whole lot sooner. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

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Get started with TAFE Queensland

If you have read and understood the student rules, refund policy, understand your fees and payment options, have a Unique Student Identifier (USI) and checked you meet the entry requirements and selection criteria for this course, you're ready to get started.

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas will give you a full year of credit towards a degree with one of our partner universities.

Learn more about university pathways
  • James Cook University
  • University of Queensland
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland