From sales assistant to buyer, stock control to area manager, there are a range of career opportunities available in the retail industry. Our courses will set you up for a successful career in retail stores, community pharmacies, or online markets.
The retail sector is one of Australia's largest employing industries with over 1.2 million workers. While many people may start out with a part time or casual job in the industry, the retail sector offers a number of solid career prospects and the opportunity to tailor your career path to focus on your interests. Employers are looking for qualified candidates who have strong customer service and people skills and a strong work ethic.
TAFE Queensland offers a number of entry-level certificates to get your foot in the door to a retail career. You'll graduate with valuable customer service and sales skills that are transferable to a range of industries.
- Customer service assistant
- Retail supervisor
- Senior sales assistant
- Team leader
Certificate II in Retail Cosmetics
Embark upon a career in retail cosmetics with this entry-level qualification. Gain experience and skills that will help you forge a pathway as a retail sales consultant in the beauty industry.
- Retail Cosmetic Assistant
Certificate II in Retail Services
Establish valuable skills and basic knowledge and gain hands-on experience with this entry-level qualification in retail services. You'll become competent in a range of activities and skills within the retail sector.
- Customer Service Assistant
- Gourmet Food Sales Assistant
- Customer Service Assistant (Quick Food)
- Customer Service Assistant (Department Stores)
- Checkout Operator
- Customer Service Officer
TAFE Queensland joins the rest of Australia in celebrating International Volunteer Day on December 5th, honouring the countless volunteers who make significant contributions throughout Australia. Among these volunteers is Laura Lombardozzi, who is volunteering in the Adult Migrant English Program (AMEP) and has played a particularly crucial role in assisting Maryna Vyrva.
Once a baker and pastry maker at the revered Sails in the Desert, Northern Territory, then a manager of ten-plus Woolworths supermarket bakeries, a significant car accident changed the career trajectory for TAFE Queensland cookery student, Karen Norton. But, as it would seem, only slightly.
TAFE Queensland's world-class Cyber Security Training Operation Centre and Robotics Lab is developing the workers for the future from the South Bank campus.
Keelie Sander, a jewellery apprentice with Toowoomba’s Hogans Family Jewellers, has won TAFE Queensland's 2023 Apprentice Jeweller of the Year Award.
Fourteen high achieving Queensland apprentices were crowned Apprentice of the Year in each of their respective trade categories at the prestigious 2023 TAFE Queensland SkillsTech CSQ Apprentice Awards on 16 November at Howard Smith Wharves in Brisbane.
TAFE Queensland Dalby offered the Certificate II in Salon Assistant (SHB20216) through TAFE at School for the first time in 2023, and the take-up has seen the campus awash with high school students from all different backgrounds.
Interested Kilcoy residents attended hands-on trade skills courses with TAFE Queensland at the Kilcoy RSL Community Shed recently.
In a recent report by the European Training Foundation and UNESCO, TAFE Queensland's Robina Campus has been spotlighted as an exemplary institution in vocational education, particularly for its dedication to sustainable practices.
At TAFE Queensland we believe education and training has a key role to play in achieving an inclusive Australia where people with disability participate equally and equitably in all aspects of life.
TAFE Queensland has been named the Large Training Provider of the Year at the prestigious 2023 Australian Training Awards.
TAFE Queensland Ipswich has been Hairhouse employee Lynka Kohn’s ‘second home’ for the past three years, and following her recent ‘last day’ she reflected on her experience at the campus’ training salon.
CPL - Choice Passion Life, like TAFE Queensland, has been a long-term, significant contributor to the Queensland community. The two organisations share more than just values, profile and longevity however; they’re now combining forces to help change lives through education.