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  • CHC52015
  • 091776J 

Diploma of Community Services

At a glance

At a glance

Take the next step in your career in community services with this advanced qualification. This course is perfect for people who want to work in the community sector.

JOB PROSPECTS
  • Social Housing Coordinator
  • Community Services Worker
  • Welfare Worker
  • Case Manager
  • Family Support Worker
COURSE OUTCOME

CHC52015 Diploma of Community Services

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Course overview

Course overview

Take the next step in your career in the community services sector with this advanced qualification. This course will give you the high-level skills needed for a role with a community organisation. The sector is currently experiencing growth, with the government projecting up to 50,000 new job openings in the next five years.

This course gives you high-level communication skills, and the ability to develop strategies to work with at-risk groups within the community. You will also gain valuable research skills and be taught how to work within legal and ethical frameworks. Our highly-experienced teaching staff will give you one-on-one guidance and the industry knowledge you need to succeed in the community sector.

Successful completion of this course will give you the confidence and skills to seek employment as a case manager or community services worker. It will also give you the knowledge required to pursue further study.

Units

The successful achievement of this qualification requires you to complete all core and 8 elective units from the list below.

UNIT CODE UNIT NAME
CHCCOM003
Develop workplace communication strategies
CHCCCS007
Develop and implement service programs
CHCDEV002
Analyse impacts of sociological factors on clients in community work and services
CHCDIV003
Manage and promote diversity
CHCLEG003
Manage legal and ethical compliance
CHCMGT005
Facilitate workplace debriefing and support processes
CHCPRP003
Reflect on and improve own professional practice
HLTWHS004
Manage work health and safety
North and Far North Queensland
VPC100
Vocational placement
Greater Brisbane
VPC200
Vocational placement
Sunshine Coast
VPC200
Vocational placement
Gold Coast
VPC200
Vocational placement
Darling Downs and South West
VPC200
Vocational placement

Note: Not all electives are available at all campuses.

UNIT CODE UNIT NAME
North and Far North Queensland
CHCCCS004
Assess co-existing needs
CHCCCS009
Facilitate responsible behaviour
CHCDFV001
Recognise and respond appropriately to domestic and family violence
CHCCSM004
Coordinate complex case requirements
CHCAOD001
Work in an alcohol and other drugs context
CHCMHS001
Work with people with mental health issues
CHCPRP001
Develop and maintain networks and collaborative partnerships
CHCCSM005
Develop, facilitate and review all aspects of case management
Greater Brisbane
CHCPOL002
Develop and implement policy
CHCPOL003
Research and apply evidence to practice
CHCPRT001
Identify and respond to children and young people at risk
CHCDEV001
Confirm client developmental status
CHCCSL001
Establish and confirm the counselling relationship
CHCDFV001
Recognise and respond appropriately to domestic and family violence
CHCMHS001
Work with people with mental health issues
CHCCSL002
Apply specialist interpersonal and counselling interview skills
CHCCSM005
Develop, facilitate and review all aspects of case management
CHCDFV006
Counsel clients affected by domestic and family violence
CHCMHS007
Work effectively in trauma informed care
CHCCDE011
Implement community development strategies
CHCGRP002
Plan and conduct group activities
CHCADV002
Provide advocacy and representation services
Sunshine Coast
CHCDFV001
Recognise and respond appropriately to domestic and family violence
CHCDIV002
Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCMHS001
Work with people with mental health issues
CHCPRP001
Develop and maintain networks and collaborative partnerships
CHCGRP002
Plan and conduct group activities
CHCCCS009
Facilitate responsible behaviour
CHCCCS016
Respond to client needs
CHCCSM005
Develop, facilitate and review all aspects of case management
Gold Coast
CHCGRP002
Plan and conduct group activities
CHCDFV001
Recognise and respond appropriately to domestic and family violence
CHCSOH001
Work with people experiencing or at risk of homelessness
CHCCSM005
Develop, facilitate and review all aspects of case management
CHCDEV001
Confirm client developmental status
CHCMHS001
Work with people with mental health issues
CHCCCS016
Respond to client needs
CHCYTH001
Engage respectfully with young people
Darling Downs and South West
CHCMHS001
Work with people with mental health issues
CHCDFV001
Recognise and respond appropriately to domestic and family violence
CHCYTH001
Engage respectfully with young people
CHCAOD001
Work in an alcohol and other drugs context
CHCPRP001
Develop and maintain networks and collaborative partnerships
CHCDIV002
Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCSOH001
Work with people experiencing or at risk of homelessness
CHCGRP002
Plan and conduct group activities
Other
CHCCCS003
Increase the safety of individuals at risk of suicide
CHCDIS010
Provide person-centred services to people with disability with complex needs
CHCAOD004
Assess needs of clients with alcohol and other drugs issues
CHCDIS005
Develop and provide person-centred service responses
CHCCCS024
Support individuals with autism spectrum disorder
CHCDIS008
Facilitate community participation and social inclusion
CHCCSM006
Provide case management supervision
CHCSOH002
Manage and maintain tenancy agreements and services
CHCSOH009
Develop quality systems in line with registration standards
CPPDSM5022A
Implement asset management plan

Note: Not all electives are available at all campuses.

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Ways to study

Ways to study

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University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about university pathways
  • James Cook University
  • University of Queensland
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland
Payment options

Payment options

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what's right for you, get in touch. We're here to help.

Money IconUpfront payment

Applying for a course does not guarantee you a place in that course. Your place is only guaranteed once you enrol into units. Enrolling means that you are committing yourself to study, and to paying the associated fees. The tuition fees and applicable charges are required to be paid at enrolment or by scheduled instalment dates either by yourself, a nominated third party (e.g. your employer), or as identified within a contract for delivery of TAFE Queensland training.

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Money IconVet Student Loan - $10,150 cap

This is an interest-free personal loan from the Australian Government that provides eligible students access to capped funding to help pay for their studies.

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Money IconPayment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

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Important Information
Important Information

Important Information


Entry requirements

There are no formal entry requirements for this course.

Selection criteria

Domestic Students
It is highly recommended that students are aged 18 or older by the course commencement date. A drivers licence and private vehicle are highly desirable, and will increase the likelihood of finding a range of placements.

International Students
The following Selection criteria requirements apply only to International Students:

  • English Language Proficiency: Academic IELTS 5.5 (no individual band less than 5.0) or ISLPR 2+ on all skills or other - For a list of all English Language test accepted by TAFE Queensland International
  • Academic Requirements: Completion of Year 12 (or equivalent). Non school-leavers must have relevant work experience or qualification that indicates likely success of course completion. For more information on the international education achievement levels equivalent to Year 10 and 12.

Students should be a minimum of 18 years of age. Student visa applicants under the age of 18 will be accepted where they demonstrate that they will be accompanied by a parent, legal custodian or a suitable relative who is aged 21 or over. This arrangement requires the approval of the Department of Home Affairs. For more information visit Department of Home Affairs - Welfare Requirements for Student Visa Applicants under 18.

Vocational placement

If you are not currently employed or volunteering in industry, during your course you will be required to complete vocational placement so you can start practising your new skills in a real-world environment. You’ll be required to work shifts determined by your placement provider, and these can include early mornings or late nights, any day of the week, including public holidays. TAFE Queensland may be able to assist in arranging suitable placements.

Completing placement is compulsory, and you will be expected to manage family and work commitments in order to complete your shifts. You are required to complete 200 hours of placement to satisfy this component of your qualification.

Please note: prior to placement you will need to complete a Criminal History Check (yellow card), apply for a Blue Card (working with children check) and a Personal History Screening Check (LCS Form – 2).

If your police check identifies that you have a criminal history or you are unable to apply for a blue card, you may be disqualified from being eligible to undertake placement and assessment, which would affect your course outcomes. If you think this might impact you, please speak to the relevant Vocational Placement Coordinator for further information.

You will be responsible for any costs associated with meeting these placement requirements.

Need to know

To be eligible for the Higher Level Skills subsidised price, you must:

  • be an existing worker in the Community Services and Health Industry. Existing workers must provide a letter from their employer stating that they are an employee of the organisation or a current payslip that displays the ABN and Trading name.
  • be aged 15 years or over, and no longer at school
  • permanently reside in Queensland
  • be an Australian citizen, permanent resident (includes humanitarian entrant), temporary resident with the necessary visa and work permits on the pathway to permanent residency, or a New Zealand citizen
  • not hold or be currently enrolled in a Certificate IV or higher-level qualification (does not include qualifications completed at school or foundation skills training).

Previous experience and/or studies in the community services sector would be an advantage. It is essential to have sound computer skills in Microsoft Office (eg Word, PowerPoint) as assessments and reading materials are delivered electronically. Due to the sensitivity of course content (eg mental health, addictions, crisis help), it is highly recommended that students are aged 18 or older as well as having a mature outlook.

Assessment Methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

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How to apply

How to apply

Recognition of Prior Learning (RPL) and credit transfers


Fast track your way to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace or previous learning means less study time for you, and getting the paper to prove you're qualified a whole lot sooner. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

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Get started with TAFE Queensland

If you have read and understood the student rules, refund policy, understand your fees and payment options, have a Unique Student Identifier (USI) and checked you meet the entry requirements and selection criteria for this course, you're ready to get started.

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about university pathways
  • James Cook University
  • University of Queensland
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland